Biospherics, Inc. v. United States

48 Fed. Cl. 1, 2000 U.S. Claims LEXIS 212, 2000 WL 1562650
CourtUnited States Court of Federal Claims
DecidedOctober 17, 2000
DocketNo. 00-429C
StatusPublished
Cited by20 cases

This text of 48 Fed. Cl. 1 (Biospherics, Inc. v. United States) is published on Counsel Stack Legal Research, covering United States Court of Federal Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Biospherics, Inc. v. United States, 48 Fed. Cl. 1, 2000 U.S. Claims LEXIS 212, 2000 WL 1562650 (uscfc 2000).

Opinion

[3]*3OPINION

FIRESTONE, Judge.

This post-award bid protest action comes before the court on the parties’ cross motions for judgment on the administrative record. Plaintiff, Biospherics, Inc. (“Biospherics”), the incumbent contractor, challenges an award by the General Services Administration (“GSA”) of a contract to provide information and referral services to operate GSA’s nationwide Federal Information Center to Aspen Systems Corporation (“Aspen”). Biospherics seeks to enjoin GSA from proceeding with the contract award and to have GSA reopen the competitive bid process on the grounds that GSA conducted the procurement in an arbitrary manner.

On July 21, 2000, Biospherics filed its complaint in this court. The court held a telephonic status conference with the parties on July 25, 2000, wherein the parties agreed that plaintiffs motion for a preliminary injunction would be consolidated with resolution of the case on the merits. By order dated July 25, 2000, the court set a briefing schedule for the parties’ cross motions for judgment on the administrative record and granted Aspen’s motion to intervene. The parties and Aspen completed briefing on September 15, 2000, and the court heard oral argument on September 25, 2000.

I. Facts

A. The Solicitation

On November 16, 1998, GSA electronically posted Request For Proposal TQD-RC-98-0002 (“solicitation”) that sought information and referral services to operate the Federal Information Center (“FIC”). The FIC provides the general public with information about federal agencies, programs, and services, and provides responses to inquiries regarding subjects that cover the entire range of federal activities.

The solicitation contemplated the award of a single, indefinite-delivery, indefinite-quantity type contract, with an initial period of performance through September 30, 2000, and four one-year options to extend.1 The contractor’s responsibilities under the contract were described in the solicitation as follows:

[t]he Contractor’s primary responsibility is to answer inquiries (usually by telephone and TTY, but also via other media) about Federal Government agencies, programs, services, and related issues.
Other, key responsibilities include the maintenance of supporting database(s) and web site(s); the conducting of an agency liaison program and certain publicity efforts; the creation of and delivery of activity and progress reports; and the responsibility for all support activities related to the operation of the FIC and related programs.

Section B of the solicitation broke out for payment purposes the major activities required under the contemplated contract and assigned each of these activities a Contract Line Item Number (“CLIN”). The present controversy centers on the parties’ proposals for the CLIN associated with maintenance of the internal database. The internal database serves as the primary resource employed by FIC employees in responding to public inquiries. Section C.5.2.1.1 of the solicitation set forth the specific requirements relating to internal database maintenance:

[t]he Contractor shall update, revise, and otherwise maintain currency and accuracy of database entries as new resource information becomes available, currently-included information becomes outdated, or changes of any type are needed in database content or entry____
The Contractor shall systematically and regularly acquire new information by reviewing newspapers, reviewing publication availability, and by acquiring such information resources as may support performance in accordance with the requirements of this contract.

[4]*4The solicitation further described the detail required in each offeror’s proposal with respect to database maintenance at Section L.7.2.5.3:

b---- (1) The ADP operations strategy shall, at a minimum, explain the following general issues ...
(f) How database maintenance (data integrity and update) shall be handled.

In addition, Section M.l.2.5 provided that, with respect to internal database maintenance, the offerors’ proposals should, “[a]t a minimum, ... consist of the offeror’s approach to equipment/software configuration and operations strategy.”

Pursuant to the solicitation, the contract was to be awarded to the offeror who submitted the lowest-priced, technically acceptable offer. Section M.1.1 of the solicitation summarized the general bid evaluation procedure:

[t]he Government will first review un-priced technical proposals to determine which are technically acceptable to the Government, or could, after discussions, be made acceptable to the Government. Only those offerors that have submitted technically acceptable proposals will go through price evaluations.

B. The Parties Proposals

Internal database maintenance is at the heart of the FIC program. A review of the initial proposals from each of the parties with respect to this CLIN shows that from the outset Aspen and Biospherics each had a very different approach to the task.

Aspen’s initial and subsequent proposals consolidate the tasks of research and database maintenance in one staff. * * *

In its final revised proposal, Aspen altered its staffing plan by adding * * * more employees, including * * * Research Specialists and * * * data entry clerks to assist the Research Specialists with updating database entries. Aspen explained that these additional staff were included to meet GSA’s concerns regarding database maintenance. However, Aspen’s approach to the work remained the same, even with these additional staff.

In contrast to Aspen’s approach, Bios-pherics’ initial proposal, which remained unchanged throughout the procurement process, called for separate staffs to independently generate information and perform database maintenance tasks. Under Biospherics’ approach, information is generated for inclusion in the database by a variety of sources, including: Information Specialists and their research support staff, surveillance of news media, caller-provided information, input resulting from topic and contact analysis, updates on telephone area codes and exchanges, and information from other government agencies and other sources. Once generated, the information is turned over to the database maintenance staff, who is responsible for updating and maintaining the database. * * *

C. The Competitive Range Determination

On April 28,1999, GSA’s Technical Evaluation Panel (“TEP”) convened to review the proposals submitted in response to the solicitation. The August 11, 1999 evaluation report found that none of the five proposals received by GSA was technically acceptable. However, the TEP classified Biospherics’ and Aspen’s proposals as “Unacceptable, but capable of being made acceptable without a major rewrite.” In accordance -with FAR § 15.306(c), GSA established a competitive range consisting of Biospheries and Aspen on August 17,1999.

D. Technical Discussions

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48 Fed. Cl. 1, 2000 U.S. Claims LEXIS 212, 2000 WL 1562650, Counsel Stack Legal Research, https://law.counselstack.com/opinion/biospherics-inc-v-united-states-uscfc-2000.