Winters v. Chubb & Son, Inc.

132 S.W.3d 568, 2004 Tex. App. LEXIS 2441, 2004 WL 524891
CourtCourt of Appeals of Texas
DecidedMarch 18, 2004
Docket14-03-00248-CV
StatusPublished
Cited by89 cases

This text of 132 S.W.3d 568 (Winters v. Chubb & Son, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Winters v. Chubb & Son, Inc., 132 S.W.3d 568, 2004 Tex. App. LEXIS 2441, 2004 WL 524891 (Tex. Ct. App. 2004).

Opinion

OPINION

J. HARVEY HUDSON, Justice.

Craig Winters (“Winters”) sued Chubb & Son (“Chubb”) and Deanne Gordon (“Gordon”) for discrimination under the section 21.051 of the Texas Commission on Human Rights Act (“TCHRA”), intentional infliction of emotional distress, and defamation. He pursued Gordon separately in a suit for fraud. In two orders, the trial court granted summary judgment as to all causes of action and awarded attorney fees and costs to Gordon. On appeal, Winters only challenges the grant of summary judgment on his race discrimination cause of action against Chubb and the separate award of attorney fees to Gordon. We affirm.

Winters was hired by Chubb in November 1997 to work as an underwriter in Chubb’s Department of Financial Institutions (“DFI”) section. Immediately after being hired, Winters was sent to training in Warren, New Jersey. Upon completing this training, Winters returned to Houston and began working in the DFI section under Gordon’s supervision. Gordon managed the DFI section until June 1998, when she was transferred to the commercial section. Lewis Hall, a senior underwriter, was promoted to manage the DFI section. Subsequently, Hall left the regional manager position and resumed his duties as a senior property casualty underwriting specialist for the region. Gordon returned to the DFI section in July 1999 and resumed her managerial duties.

*572 Winters was issued his underwriting authority in January 1998. However, Gordon and Winters met on December 20, 1998, to discuss several issues related to Winters’s job performance, and pursuant thereto, Winters’s underwriting authority was revoked. Gordon drafted a memo summarizing the issues and reasons for revoking his underwriting authority. She listed the problems forming the basis for her decision to revoke the underwriting authority:

1. Bank United: This was a December renewal that was brought to my attention in that we had not addressed the Y2K issues and the Premium quoted was incorrectly calculated.
2. First American Adam Corp. The premiums quoted were incorrect with respects to the TIV and rate needed on the account.
3. Eagan: There was not proper follow-up on the Louisiana Banker program. It was up to Chubb to complete a market letter and we did not follow-up.
4. Sterling. A Venture Capital prospect had not been wipped in.

Unsure of Winters’s abilities, Gordon revoked his underwriting authority on December 20, 1998. The revocation was to be reevaluated in 30 and 60 days and would include a review of his files. This action was characterized as a “verbal warning.”

The revocation does not appear to have altered Winters’s official duties as an underwriter. Winters was permitted to continue in his underwriting duties; however, any new lines or renewals had to be signed off by Gordon or Lewis. Winters testified in his deposition that his job title stayed the same and he remained at the same pay level. 1

Subsequently, Gordon asked Hall to perform an audit of all of the underwriter’s files. In Lewis’s audit, Winters received a majority of “good” marks, but the audit also revealed that Winters needed improvement in several key areas: adherence to underwriting guidelines, rate premium development and documentation, pricing adequacy, and CID risk analysis report documentation.

Thirty days following the verbal warning, Gordon met with Winters to discuss his progress. Gordon noted in a memo that she “had not seen any improvement and that he [Winters] had thirty days to correct the issues.” She also commented that she had discussed the need for Winters to improve his listening skills. Included in the memo was “an additional example where [she] had seen issues.” She noted that Winters had failed to correctly calculate the numbers for American General Bonds and neglected to ask for assistance.

Sixty days following the verbal warning, Gordon again met with Winters to discuss the end of the verbal warning period. Acknowledging the effort that Winters had put into improving, 2 Gordon removed Win *573 ters from the performance warning. However, an audit of his files would have to be completed before his underwriting authority could be restored. An external audit was performed in late March 2000 on sample files from each of the senior underwriters under Gordon’s supervision. Generally, Winters performed well in the external audit. Only 30% of his files were considered “below ‘Good’ ” and none of his files received an “unsatisfactory” rating. 3 The entire Houston DFI section received an overall evaluation score of “good.” Sometime after the audit was completed, Gordon made the decision to reinstate Winters’s underwriting authority.

However, Winters’s underwriting authority was never reinstated. Winters, Washington, and Gordon met in early May to discuss Winters’s continuing performance issues. On May 2, 2000, Gordon drafted a memo memorializing this meeting. Additionally, the memo can be properly termed as a “written performance warning.” Apparently, this written performance warning was precipitated by Winters’s decision to use a template, rather than a customized proposal, for a large client. Gordon asserted that part of the account was lost because Winters failed to provide a detailed proposal. In addition to highlighting specific problems with clients, Gordon listed the areas in which Winters was expected to improve. Generally, Gordon requested that Winters make the following changes by June 2, 2000: develop good working relationships with assigned producers; utilize various sales techniques; demonstrate ability to get tasks accomplished by networking within the branch; increase quality of underwriting analysis and applications and sound pricing techniques as by producer results, underwriting audits, file documentation and claims activity; and attainment of business development objectives as measured by in-force policy count, mix of business, renewal retention, and new business. If Winters did not meet the objectives, Gordon indicated that further disciplinary action could result, including possible termination.

Winters tendered his resignation on May 19, 2000 in the following letter:

Dear Barbara:
Please accept this correspondence as notice of my resignation effective June 2, 2000 (two (2) weeks from today).
My association with this institution has provided me with several enriching experiences.
Sincerely,
/s/ Craig Winters
Department of Financial Institutions

Motion foe Summary Judgment

In his first point of error, Winters asserts the trial court erred in granting the motion for summary judgment because genuine issues of material fact existed.

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Bluebook (online)
132 S.W.3d 568, 2004 Tex. App. LEXIS 2441, 2004 WL 524891, Counsel Stack Legal Research, https://law.counselstack.com/opinion/winters-v-chubb-son-inc-texapp-2004.