City of Pasadena v. Janet Poulos

CourtCourt of Appeals of Texas
DecidedOctober 31, 2023
Docket01-22-00676-CV
StatusPublished

This text of City of Pasadena v. Janet Poulos (City of Pasadena v. Janet Poulos) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
City of Pasadena v. Janet Poulos, (Tex. Ct. App. 2023).

Opinion

Opinion issued October 31, 2023

In The

Court of Appeals For The

First District of Texas ———————————— NO. 01-22-00676-CV ——————————— CITY OF PASADENA, Appellant V. JANET POULOS, Appellee

On Appeal from the 281st District Court Harris County, Texas Trial Court Case No. 2022-09772

MEMORANDUM OPINION

Janet Poulos sued her employer, the City of Pasadena, and asserted claims

under the Texas Commission on Human Rights Act (“TCHRA”) for hostile work

environment based on race, retaliation, and racial discrimination. The City moved to dismiss Poulos’s claims under Rule of Civil Procedure 91a, arguing that the claims

lacked a basis in law because the City’s governmental immunity had not been

waived. The trial court denied the City’s motion to dismiss.

In two issues, the City argues that the trial court erred by denying its Rule 91a

motion to dismiss because (1) Poulos did not timely file suit under the TCHRA, and

(2) the only timely claims that Poulos asserted in her charge of discrimination are

not actionable under the TCHRA. We affirm in part and reverse and render judgment

in part.

Background

Janet Poulos is Mexican American and has been employed by the City of

Pasadena as a Customer Service Assistant in a call center since 2002. Beginning in

2015, she allegedly “observed bias and favorable treatment of white employees

when she got assigned a new supervisor” and “this discrimination has continued

throughout her employment.” Poulos alleged that her supervisor allowed the two

white employees in the department “more leniency and privileges” than the three

Mexican American employees. Poulos was allegedly subjected to “closer scrutiny

than the treatment received by her white co-workers,” such as being asked by her

supervisor whether she was “logged in” to the call system, while one of her white

co-workers was not logged in and was not questioned in this manner. Poulos’s

supervisor also allegedly yelled at her about time keeping and documentation.

2 In October 2019, Poulos made a complaint to Human Resources about her

supervisor’s harassment “and the unequal treatment she was experiencing.”

However, no action was taken, and “her director . . . dismiss[ed] her concerns and

threaten[ed] to issue her a formal write up for voicing the inequality she was facing.”

Poulos alleged that one of her white co-workers was not disciplined for “fail[ing] to

log into the system and assist with the incoming calls” or for sleeping in the office

during work hours. Instead, this co-worker was promoted to a supervisory position.

Poulos also alleged that her supervisors subjected her to more stringent

requirements concerning leaving work for medical appointments and taking

restroom breaks during work hours. For example, in March 2021, the assistant

supervisor of the department allegedly instructed Poulos to cancel a cardiologist

appointment that she had scheduled weeks in advance and about which she had

informed her supervisors. The next day, one of her white co-workers asked to leave

work early and this request was granted, even though the co-worker had not provided

any advance notice. Poulos’s supervisor also allegedly required Poulos to ask

permission from the assistant supervisor every time she needed to use the restroom,

but none of her white co-workers were subjected to this same requirement.

In June 2021, the assistant supervisor allegedly refused Poulos’s request to go

to a medical appointment prior to a scheduled surgery. The assistant supervisor

allegedly “attempted to intimidate” Poulos by “interrogating her about the necessity

3 of her surgical procedure” and discussing Poulos’s personal medical information in

front of co-workers. Poulos returned from medical leave in late July 2021 and was

placed on “light duty” due to medical restrictions. Less than two weeks later,

Poulos’s supervisor instructed her to lift “water bottle crates and refill the

refrigerator.” When Poulos responded that she could not do so due to her medical

restrictions, her supervisor “rudely dismissed” her concerns, “berated her publicly,”

and accused Poulos of being able to lift the water bottles because she carried a purse.

Poulos filed a charge of discrimination with the Equal Employment

Opportunity Commission (“EEOC”) and the Texas Workforce Commission–Civil

Rights Division (“the Commission”) on October 13, 2021. Poulos alleged that she

has “continued to face additional harassment from her supervisors” following her

filing of the charge. She has allegedly been assigned additional work without

compensation, has “continue[d] to be closely monitored with her bathroom breaks,”

and has been “harassed for any breaks or requests for time off.” Poulos alleged that

she received a right to sue letter from the EEOC on November 18, 2021. She also

alleged that she has “requested [that] the Texas Workforce Commission Civil Rights

Division issue Complainant’s ‘Right to File Civil Action.’”

Poulos filed suit against the City on February 16, 2022, and asserted three

claims under the TCHRA. Poulos asserted a claim for hostile work environment

based on her race, alleging that her supervisors would monitor and interrogate her

4 more than her white co-workers, she was “held to a different standard for her

attendance and break times” compared to her white co-workers, and she was

“verbally assaulted by her supervisor and endured hostility and yelling on a frequent

basis,” while her white co-workers were not treated in the same manner.

Poulos also asserted a claim for retaliation. She alleged that she first

complained about the discriminatory treatment in October 2019, but “her director”

dismissed her concerns and threatened to give her a formal write-up. Poulos alleged

that she suffered adverse employment actions including additional harassment from

her supervisor; the denial of requested leave days for medical procedures; the

ignoring of her medical restrictions and accommodations following a surgical

procedure; and increasing hostility from her supervisor. She further alleged that

following her EEOC charge, she had been assigned additional work without

compensation, her bathroom breaks were closely monitored, and she was harassed

concerning breaks and requests for time off.

Finally, Poulos asserted a claim for racial discrimination. She alleged that she

was “scrutinized to a higher level than her white coworkers and berated and

humiliated before her peers by her supervisor”; was “denied requests for leave days

requested weeks in advance, while her white coworkers were allowed to leave early

without prior notice”; and was “held to a higher standard than her white coworkers,

including higher scrutiny for her time and work performance.” She further alleged

5 that she was denied a promotion in favor of a white co-worker with less experience

and qualifications. Additionally, she alleged that a white co-worker was not

disciplined when that co-worker complained about a supervisor, but Poulos was

threatened with a write-up for voicing concerns. Poulos sought actual and

compensatory damages, “including lost wages and benefits in the past and future,”

mental anguish damages, and damages for pain and suffering.

Poulos requested issuance of service of citation. She served the City with

citation on March 29, 2022.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Messer v. Meno
130 F.3d 130 (Fifth Circuit, 1997)
Vielma v. Eureka Company
218 F.3d 458 (Fifth Circuit, 2000)
McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
National Railroad Passenger Corporation v. Morgan
536 U.S. 101 (Supreme Court, 2002)
Texas Department of Parks & Wildlife v. Miranda
133 S.W.3d 217 (Texas Supreme Court, 2004)
Harris County v. Sykes
136 S.W.3d 635 (Texas Supreme Court, 2004)
Waffle House, Inc. v. Williams
313 S.W.3d 796 (Texas Supreme Court, 2010)
Travis Central Appraisal District v. Norman
342 S.W.3d 54 (Texas Supreme Court, 2011)
Davis v. Education Service Center
62 S.W.3d 890 (Court of Appeals of Texas, 2001)
City of Houston v. Fletcher
166 S.W.3d 479 (Court of Appeals of Texas, 2005)
Tooke v. City of Mexia
197 S.W.3d 325 (Texas Supreme Court, 2006)
Winters v. Chubb & Son, Inc.
132 S.W.3d 568 (Court of Appeals of Texas, 2004)
McCoy v. City of Shreveport
492 F.3d 551 (Fifth Circuit, 2007)
Elgaghil v. Tarrant County Junior College
45 S.W.3d 133 (Court of Appeals of Texas, 2000)
Tarrant County v. Vandigriff
71 S.W.3d 921 (Court of Appeals of Texas, 2002)
University of Texas v. Poindexter
306 S.W.3d 798 (Court of Appeals of Texas, 2009)
Quantum Chemical Corp. v. Toennies
47 S.W.3d 473 (Texas Supreme Court, 2001)

Cite This Page — Counsel Stack

Bluebook (online)
City of Pasadena v. Janet Poulos, Counsel Stack Legal Research, https://law.counselstack.com/opinion/city-of-pasadena-v-janet-poulos-texapp-2023.