The Harris Center for Mental Health and IDD v. Deborah McLeod

Court of Appeals of Texas·Decided April 2, 2024·No. 01-22-00947-CV·Published

Opinion

Opinion issued April 2, 2024

In The

Court of Appeals

For The

First District of Texas

(“TCHRA”). See TEX. LAB. CODE §§ 21.051, 21.055, 21.128(a). The Harris Center asserted governmental immunity from suit and sought dismissal of McLeod’s claims in a combined second plea to the jurisdiction and motion for summary judgment, but the trial court denied the combined motion.1 In a single issue with several subparts on appeal, the Harris Center contends that the trial court erred by denying its combined motion. The Harris Center argues that (1) it is a governmental unit entitled to assert immunity; and (2) it retains its immunity under the TCHRA because McLeod did not establish a prima facie case for any of her claims or raise a fact question on whether the Harris Center’s proffered reasons for its challenged actions were pretextual. We reverse and render judgment.

Background

The Harris Center provides mental health and intellectual disability services to eligible Harris County residents. McLeod worked for the Harris Center for nearly seventeen years before her employment was terminated in January 2018.

In August 2016, McLeod accepted a position as a Licensed Practitioner for the Healing Arts (“LPHA”) at the Harris Center’s northwest clinic. As an LPHA, McLeod was responsible for providing clinical mental health services to patients,

1 This is the second interlocutory appeal filed by the Harris Center raising its governmental immunity from McLeod’s claims. See Harris Ctr. for Mental Health & IDD v. McLeod, No. 01-20-00838-CV, 2022 WL 1632173 (Tex. App.—Houston [1st Dist.] May 24, 2022, no pet.) (mem. op.).

including intake, case management, cognitive behavioral therapy to reduce or eliminate symptoms of severe and persistent mental illness, and crisis intervention services. The LPHA role also required McLeod to timely complete paperwork so clients could receive appropriate mental health services. Mary Jane McLaggan became McLeod’s supervisor when McLeod accepted the LPHA position, and McLeod’s complaints in this lawsuit focus on McLaggan’s conduct.

In February 2017, McLeod submitted to the Harris Center a note from a registered dietitian nutritionist stating that McLeod was not receiving a consistent lunch schedule at work, which was “negatively impacting her overall health and wellness goals[.]” The note concluded that it would be “in the best interest of [McLeod’s] health to be able to have at least a 30 minute lunch around the same time (give or take 1–2 hours) on a daily basis while working.” In her deposition after she filed suit against the Harris Center, McLeod disclosed for the first time that she had binge eating disorder. Shortly after McLeod submitted the note, the Harris Center altered employees’ lunch schedules to provide more consistent lunch breaks, but McLeod disputes that her lunch breaks became more consistent.

Around the same time, McLaggan issued McLeod a written reprimand for discussing non-work matters with coworkers; failing to check the client schedule, which caused one client to wait an extended time for an appointment with McLeod; and behaving unprofessionally and inappropriately with a coworker who was

conducting a training session for McLeod by stating that she did not need the training. McLaggan prohibited McLeod from discussing non-work matters with coworkers during business hours, taking extended lunch breaks without permission, and speaking disrespectfully to coworkers. McLaggan also required McLeod to regularly check and update the client schedule.

In early March 2017, McLeod filed an internal grievance with the Harris Center. McLeod complained that she felt “singled out for harassment” in the reprimand because she was the only employee who was prohibited from discussing non-work matters with coworkers. McLeod also complained that McLaggan had “repeatedly spoken to [her] in an impatient, derogatory and disrespectful manner in front of [McLeod’s] peers.” McLeod denied taking extended lunch breaks, causing clients to wait extended times for appointments, or speaking inappropriately to her coworker. McLeod stated that the “work environment has come to feel hostile, based on [McLaggan’s] behavior towards” McLeod. McLeod stated that she had been treated by a psychologist to address the issues she was having with McLaggan, which had caused her work-related stress, anxiety, and depression. As a resolution, McLeod suggested that McLaggan attend training courses concerning how she speaks to McLeod and to generally treat McLeod better.

The Harris Center conducted two investigations into McLeod’s complaints.

The investigations determined that the restriction on McLeod’s social interactions

was “draconian,” but otherwise there was no evidence supporting McLeod’s complaints. The second investigation, conducted by a senior manager, determined that if problems arose in the future, McLeod should immediately report the issue to senior management with at least two managers present.

In May 2017, McLeod received a second written reprimand from McLaggan for continuing to keep clients waiting extended time periods for their appointments—sometimes up to two hours—since McLeod’s previous reprimand. The reprimand required McLeod to follow proper procedures for taking leave time, regularly check and update the schedule, and attend monthly supervision sessions with McLaggan.

McLeod took a medical leave of absence from June 8, 2017, to July 10, 2017.

On the day she returned to work, McLeod submitted a request for accommodation. In the request, McLeod disclosed for the first time that she suffered from major depressive disorder and anxiety. The request stated that McLeod’s “symptoms have been triggered and greatly exacerbated since [she] switched positions almost a year ago and began working under [her] current supervisor Jane McLaggan.” The request further stated that McLaggan regularly spoke to McLeod in a derogatory, disrespectful, and inappropriate manner, and McLeod “felt harassed by her.” McLeod requested a reasonable accommodation, and she suggested “perhaps reassignment.”

McLeod attached a note from her treating psychologist stating that she had treated McLeod with psychotherapy for nearly eighteen years, and McLeod’s “distress” had increased since McLaggan became her supervisor. The psychologist suggested that if McLeod requested reassignment, the request should be granted “to aid her in maintaining good mental health while continuing to be a productive employee.”

The Harris Center’s ADA committee reviewed McLeod’s request for accommodation and approved it. The committee recommended transferring McLeod to the same LPHA position at a different clinic. A committee member emailed McLeod and offered her a reassignment “to a different supervisor with the same job duties” she currently held. But McLeod declined the offer and requested to stay in her current position. McLeod explained that since she had returned from medical leave, McLaggan was treating her respectfully. McLeod reserved the right to re- request accommodation if the circumstances changed, but the appellate record does not indicate that McLeod made a subsequent request for accommodation.

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