Susan Drazen v. Mr. Juan Pinto

74 F.4th 1336
CourtCourt of Appeals for the Eleventh Circuit
DecidedJuly 24, 2023
Docket21-10199
StatusPublished
Cited by28 cases

This text of 74 F.4th 1336 (Susan Drazen v. Mr. Juan Pinto) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Susan Drazen v. Mr. Juan Pinto, 74 F.4th 1336 (11th Cir. 2023).

Opinion

USCA11 Case: 21-10199 Document: 131-1 Date Filed: 07/24/2023 Page: 1 of 20

[PUBLISH] In the United States Court of Appeals For the Eleventh Circuit

____________________

No. 21-10199 ____________________

SUSAN DRAZEN, on behalf of herself and other persons similarly situated, Plaintiff-Appellee, Godaddy.com, LLC, a Delaware Limited Liability Company, Defendant-Appellee, versus MR. JUAN ENRIQUE PINTO,

Movant-Appellant.

____________________ USCA11 Case: 21-10199 Document: 131-1 Date Filed: 07/24/2023 Page: 2 of 20

2 Opinion of the Court 21-10199

Appeal from the United States District Court for the Southern District of Alabama D.C. Docket No. 1:19-cv-00563-KD-B ____________________

Before WILLIAM PRYOR, Chief Judge, WILSON, JORDAN, ROSENBAUM, JILL PRYOR, NEWSOM, BRANCH, GRANT, LUCK, BRASHER, ABUDU and TJOFLAT, Circuit Judges. ∗ ROSENBAUM, Circuit Judge, delivered the opinion for the unani- mous Court. JORDAN, Circuit Judge, and NEWSOM, Circuit Judge, filed a concur- ring opinion. BRANCH, Circuit Judge, filed a concurring opinion. ROSENBAUM, Circuit Judge: A case is not a “Case[]” (or a “Controvers[y]) if the plaintiff lacks standing. And we can’t hear matters that aren’t “Cases” or “Controversies.” Under Article III of the Constitution, we lack ju- risdiction over them. So to evaluate our jurisdiction, today’s case requires us to determine whether a person who receives an unwanted, auto- mated telemarketing text message has standing to sue the sender. To establish standing, a plaintiff must show that she has suffered an

∗ Senior Circuit Judge Tjoflat elected to participate in this decision, pursuant to 28 U.S.C. § 46(c). Judge Lagoa did not participate in this decision, as she is recused. USCA11 Case: 21-10199 Document: 131-1 Date Filed: 07/24/2023 Page: 3 of 20

21-10199 Opinion of the Court 3

injury in fact, which the defendant likely caused and which a favor- able decision can likely redress. This case zooms in on standing’s injury-in-fact component—a requirement that demands, among other things, that a plaintiff’s injury be concrete. The concreteness requirement ensures that the plaintiff has a real stake in the litiga- tion. Only when a plaintiff has that concrete stake in the lawsuit can she bring her claim in federal court. Obvious concrete harms include physical injury and finan- cial loss. But intangible harms—an invasion of privacy, for exam- ple—may also satisfy the concreteness requirement. Because Con- gress is well-suited to identify such harms, we find Congress’s judg- ment instructive when it creates a cause of action for an intangible harm. But Congress’s judgment is not necessarily dispositive. Once Congress identifies a harm by enacting a statute with a cause of action to redress that harm, we consider whether the statutory harm shares a “close relationship” with a harm that has tradition- ally provided a basis for a lawsuit in English or American courts. If it does, then the plaintiff’s alleged intangible harm satisfies stand- ing’s concreteness requirement. The question at the core of this appeal is whether the plain- tiffs who received a single unwanted, illegal telemarketing text message suffered a concrete injury. To answer that question, we consider whether the harm from receiving such a text message shares a close relationship with a traditional harm. The plaintiffs contend that it does—namely, with the harm that underlies a USCA11 Case: 21-10199 Document: 131-1 Date Filed: 07/24/2023 Page: 4 of 20

4 Opinion of the Court 21-10199

lawsuit for the common-law claim of intrusion upon seclusion. We agree. Both harms reflect an intrusion into the peace and quiet in a realm that is private and personal. A plaintiff who receives an un- wanted, illegal text message suffers a concrete injury. Because Dra- zen has endured a concrete injury, we remand this matter to the panel to consider the rest of the appeal. I. A. District Court Proceedings In August 2019, Suzan Drazen filed a class action against Go- Daddy. The putative class alleged that the web-hosting company embarked on an unlawful telemarketing campaign. According to the complaint, for about two years, between November 2014 and December 2016, GoDaddy used a prohibited automatic telephone dialing system1 (“ATDS”) “to make promotional calls and text mes- sages attempting to sell additional or more expensive services and products and/or to contact individuals who are no longer custom- ers.” In other words, the complaint asserted that GoDaddy vio- lated the Telephone Consumer Protection Act of 1991 (“TCPA”). See 47 U.S.C. § 227(b)(1)(A)(iii).

1An “automatic telephone dialing system” refers to equipment with the ca- pacity “to store or produce telephone numbers to be called, using a random or sequential number generator;” and the capacity “to dial such numbers.”47 U.S.C. § 227(a)(1). USCA11 Case: 21-10199 Document: 131-1 Date Filed: 07/24/2023 Page: 5 of 20

21-10199 Opinion of the Court 5

Meanwhile, Jason Bennett was litigating the same claim in the District of Arizona. See Bennett v. GoDaddy.Com, LLC, Case No. 2:16-cv-03908 (D. Ariz. 2016). And John Herrick filed a third case in the District of Arizona. See Herrick v. GoDaddy.com, LLC, Case No. 2:16-cv-00254 (D. Ariz. 2016). The district court in Drazen’s case eventually consolidated her case with Bennett’s. And after Drazen and Bennett eventually reached a settlement agreement with GoDaddy, Herrick’s case was “incorporated into and resolved by” the same settlement agree- ment. Then, in January 2020, Drazen filed an unopposed motion for preliminary approval of that agreement. The settlement agree- ment defined the class to include “all persons within the United States who received a call or text message to his or her cellular phone from” GoDaddy between November 2014 and December 2016. In response to this motion, the district court issued a sua sponte order “to examine its own jurisdiction.” In that order, the court cited our decision in Salcedo v. Hanna, 936 F.3d 1162 (11th Cir. 2019), which held that the “receipt of a single text message” is not a concrete injury. Id. at 1172. Because the parties’ settlement de- fined the class to include people who received only one text mes- sage, the district court ordered the parties to brief “how this case is distinguishable from Salcedo v. Hanna.” In their briefing, the parties proposed the following class def- inition, subject to certain exclusions that are not relevant here: USCA11 Case: 21-10199 Document: 131-1 Date Filed: 07/24/2023 Page: 6 of 20

6 Opinion of the Court 21-10199

All persons within the United States to whom, from November 4, 2014[,] through December 31, 2016, De- fendant placed a voice or text message call to their cel- lular telephone pursuant to an outbound campaign facilitated by the web-based software application used by 3Seventy, Inc., or the software programs and plat- forms that comprise the Cisco Unified Communica- tions Manager. GoDaddy determined that this “proposed settlement class includes approximately 1.26 million individuals.” And according to Go- Daddy, of that group, about 7% received only one text message. The balance of the class received either one phone call or some combination of phone calls and text messages. As for the remedy for class members, the proposed settlement agreement offered “the choice between a $150 Voucher or a $35 cash award.” Upon considering the parties’ briefing, the district court con- cluded that only the named plaintiffs must have standing.

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74 F.4th 1336, Counsel Stack Legal Research, https://law.counselstack.com/opinion/susan-drazen-v-mr-juan-pinto-ca11-2023.