Deborah Laufer v. Arpan LLC

29 F.4th 1268

• Court: Court of Appeals for the Eleventh Circuit
• Decided: March 29, 2022
• Docket: 20-14846
• Status: Published

Opinion

USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 1 of 68

[PUBLISH] In the United States Court of Appeals For the Eleventh Circuit

____________________

No. 20-14846 ____________________

DEBORAH LAUFER, Plaintiff-Appellant, versus ARPAN LLC, d.b.a. America’s Best Value Inn,

Defendant-Appellee.

Appeal from the United States District Court for the Northern District of Florida D.C. Docket No. 1:19-cv-00200-AW-GRJ ____________________ USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 2 of 68

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Before JORDAN, NEWSOM, and ED CARNES, Circuit Judges. NEWSOM, Circuit Judge: Another day, another standing case. In this iteration, we have to decide whether an ADA plaintiff suffered a “concrete” in- jury when she viewed a hotel’s website that omitted accessibility- related information required by federal regulations and as a result, she says, experienced “frustration and humiliation”—even though she admits that she had (and has) no intention to personally visit the hotel. Today’s case raises difficult questions about how to ap- ply sometimes dissonant standing precedents. But in the final anal- ysis, our recent decision in Sierra v. City of Hallandale Beach, 996 F.3d 1110 (11th Cir. 2021)—which, in turn, relied on the Supreme Court’s decisions in Heckler v. Mathews, 465 U.S. 728 (1984), and Allen v. Wright, 468 U.S. 737 (1984)—requires us to hold, at this stage of the proceedings, that our plaintiff has at least alleged an Article-III-qualifying “stigmatic” injury. I Deborah Laufer is “disab[led]” within the meaning of the Americans with Disabilities Act: She has trouble walking without assistive devices, can’t use her hands normally, and is visually im- paired. See 42 U.S.C. § 12102(1)(A). She is a self-described advo- cate for disabled people’s rights and a “tester” who monitors whether places of public accommodation and their websites com- ply with the ADA. In 2019, in the Northern District of Florida USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 3 of 68

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alone, Laufer filed more than 50 ADA lawsuits against hotel own- ers. Arpan, LLC, the owner of America’s Best Value Inn in Mari- anna, Florida, maintains an online reservation system that Laufer says violates the ADA and its implementing regulations. In pertinent part, the ADA states that “[n]o individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, ad- vantages, or accommodations of any place of public accommoda- tion.” 42 U.S.C. § 12182(a). In particular, the Act prohibits afford- ing disabled persons an unequal ability to participate in or benefit from a service or accommodation, id. § 12182(b)(1)(A)(ii), and fail- ing to make “reasonable modifications in policies, practices, or pro- cedures” when “necessary” to ensure such participation, id. § 12182(b)(2)(A)(ii). The ADA provides a cause of action for any person “aggrieved” by a violation of the statute, see id. §§ 2000a- 3(a), 12188(a)(1) (noting that § 2000a-3(a) applies to those “being subjected to discrimination on the basis of disability” or who have “reasonable grounds for believing” that they are “about to be sub- jected to discrimination”), and directs the Attorney General to promulgate regulations to carry out the Act’s provisions, id. § 12186(b). One of those regulations applies to hotel owners and opera- tors, and governs “reservations made by any means, including by telephone, in-person, or through a third party.” 28 C.F.R. § 36.302(e). As particularly relevant here, the regulation requires hotels to “[m]odify [their] policies, practices, or procedures to USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 4 of 68

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ensure that individuals with disabilities can make reservations for accessible guest rooms . . . in the same manner as individuals who do not need accessible rooms.” Id. § 36.302(e)(1)(i). More particu- larly still, it requires hotel owners to “[i]dentify and describe acces- sible features in the hotels and guest rooms offered through [their] reservations service[s] in enough detail to reasonably permit indi- viduals with disabilities to assess independently whether a given hotel or guest room meets his or her accessibility needs.” Id. § 36.302(e)(1)(ii). Like the ADA itself, the Act’s implementing reg- ulations provide (or at least purport to provide) a private cause of action for anyone subjected to discrimination in violation of one of their provisions. Id. § 36.501(a). Laufer alleges that the Value Inn’s website and its listings on third-party sites violated ADA regulations. Specifically, she says, the sites didn’t mention or provide the option of booking accessible rooms, nor did they provide information about rooms’ accessibility features (accessible showers, compliant furniture, etc.). Laufer vis- ited these websites to test them for compliance with the regula- tions and to assess the hotel’s accessibility features. She alleges that she has suffered and continues to suffer “frustration and humilia- tion as the result of the discriminatory conditions present” on the websites, and that the sites contribute to her “sense of isolation and segregation.” Laufer insists that she intends to view the websites USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 5 of 68

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in the future, but she admits that she has no intention to visit the Value Inn or the area in which it’s located. 1 Laufer filed a complaint seeking a declaratory judgment, in- junctive relief, and attorneys’ fees. Arpan argued, among other things, that Laufer lacked Article III standing to sue. After limited discovery, Laufer moved for summary judgment. The district court denied summary judgment and instead dismissed the case for want of jurisdiction on the ground that Laufer lacked standing. Laufer, the court held, hadn’t suffered a “concrete” injury because the information omitted from the websites “would be useless to her” given that she never intended to visit the Value Inn, and be- cause she couldn’t show any constitutionally cognizable stigmatic harm. The court further found that her injury wasn’t sufficiently “particularized” because any harm that she experienced was “the same harm every other website visitor would suffer.” The only issue on appeal is whether the district court cor- rectly concluded that Laufer suffered no concrete and particular- ized injury and therefore lacked standing to sue. Our precedents compel us to vacate and remand.2

1 The district court found that Laufer never intended to visit the Value Inn and

had no personal need for the information missing from the websites, and she doesn’t suggest otherwise on appeal. 2 “We review de novo a district court’s dismissal of a case for lack of standing.”

Sierra, 996 F.3d at 1112. As we will explain, it’s not altogether clear whether the district court here concluded (1) that the allegations in Laufer’s complaint—that she USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 6 of 68

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II A plaintiff has Article III standing if she can establish (1) an injury in fact (2) that is fairly traceable to the defendant’s conduct and (3) that is redressable by a favorable decision. See Lujan v. Defs. of Wildlife, 504 U.S. 555, 560–61 (1992). “To establish an in- jury in fact” at step one, “the plaintiff must demonstrate that [s]he suffered ‘an invasion of a legally protected interest which is (a) con- crete and particularized; and (b) actual or imminent, not conjec- tural or hypothetical.’” Sierra, 996 F.3d at 1113 (quoting Lujan, 504 U.S. at 560). A “concrete” injury must be “real, and not abstract,” but can be either “tangible” or “intangible.” Spokeo, Inc. v. Robins, 578 U.S. 330, 340 (2016) (quotation marks omitted). A

suffered “frustration and humiliation” as a result of disability-based discrimi- nation—were inadequate on their face to establish standing, or instead (2) that even assuming those allegations were legally sufficient to establish standing, Laufer failed to prove, as a factual matter, the requisite frustration and humil- iation. See Doc. 45 at 10–11; Lawrence v. Dunbar, 919 F.2d 1525, 1529 (11th Cir. 1990) (“Facial attacks on the complaint require the court merely to look and see if the plaintiff has sufficiently alleged a basis of subject matter jurisdic- tion, and the allegations in his complaint are taken as true for the purposes of the motion. Factual attacks, on the other hand, challenge the existence of sub- ject matter jurisdiction in fact, irrespective of the pleadings, and matters out- side the pleadings, such as testimony and affidavits, are considered.” (altera- tions adopted, citations and quotation marks omitted)). For now, we will as- sume that the district court held only that Laufer’s frustration and humilia- tion—even if proven—were inadequate on their face to constitute a concrete injury, and we will explain why we must reject that conclusion. Our holding does not prevent the district court from inquiring on remand into the jurisdic- tional facts underlying Laufer’s alleged injury. See infra at 12–13. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 7 of 68

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“particularized” injury is one that “affect[s] the plaintiff in a per- sonal and individual way.” Lujan, 504 U.S. at 560 n.1. The principal question before us is whether Laufer has suf- fered a concrete intangible injury of the sort that suffices for Article III. The Supreme Court has directed us to determine an intangible harm’s concreteness as follows: We first assess whether the alleged injury bears a “close relationship to harms traditionally recognized as providing a basis for lawsuits in American courts.” TransUnion LLC v. Ramirez, 141 S. Ct. 2190, 2204 (2021); see also Spokeo, 578 U.S. at 341 (similar, but looking to both “English [and] American courts”). Separately, “because Congress is well positioned to iden- tify intangible harms that meet minimum Article III requirements, its judgment is also instructive and important.” Spokeo, 578 U.S. at 341; see also TransUnion, 141 S. Ct. at 2204–05. But regardless of Congress’s judgment—regardless of whether an alleged injury results from the violation of a right that Congress has recognized and made individually enforceable through a private cause of ac- tion—a reviewing court must “independently decide whether a plaintiff has suffered a concrete harm under Article III” because Congress cannot “us[e] its lawmaking power to transform some- thing that is not remotely harmful into something that is.” TransUnion, 141 S. Ct. at 2205 (quotation marks omitted). First things first: Laufer’s alleged injury—her inability to ac- cess certain information on a hotel’s website and her resulting emo- tional disquiet—bears no “close relationship” to any traditional common-law cause of action. To be sure, Laufer alleges USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 8 of 68

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“frustration and humiliation.” But neither intentional nor negli- gent infliction of emotional distress is a sufficiently close analogue. No one contends that Laufer was subject to the kind of “extreme and outrageous” intentional or reckless conduct that intentional in- fliction entails. See Bartholomew v. AGL Res., Inc., 361 F.3d 1333, 1339 (11th Cir. 2004). Nor was she subject to physical contact or within the zone of physical danger, as negligent infliction requires. See Chaparro v. Carnival Corp., 693 F.3d 1333, 1337–38 (11th Cir. 2012). Despite the absence of a close common-law comparator, we conclude that under existing precedent—both our own and the Su- preme Court’s—Laufer has alleged a concrete intangible injury. In Sierra, we held that a deaf plaintiff suffered a concrete “stigmatic” injury when he watched, but could not hear and thus understand, videos that a city posted on its official website and for which it re- fused to provide closed captioning. 996 F.3d at 1114. Relying on the Supreme Court’s decision in Allen v. Wright, 468 U.S. 737 (1984), we held that “[a]n individual who suffers an intangible in- jury from discrimination can establish standing if he personally ex- perienced the discrimination.” 996 F.3d at 1113 (citing Allen, 468 U.S. at 757 n.22). Quoting another of the Court’s decisions, Heck- ler v. Mathews, 465 U.S. 728 (1984), we reasoned that “[d]iscrimi- nation itself, by perpetuating ‘archaic and stereotypic notions’ or by stigmatizing members of the disfavored group as ‘innately infe- rior’ . . . can cause serious non-economic injuries to those persons who are personally denied equal treatment solely because of their USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 9 of 68

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membership in a disfavored group.” 996 F.3d at 1113 (quoting Heckler, 465 U.S. at 739–40). Notably, we also found it relevant that the plaintiff there had alleged that the discrimination made him feel “humiliated, embarrassed, and frustrated.” Id. at 1114 n.4. Sierra can be read in either of two ways—only one of which, we conclude, survives the Supreme Court’s intervening decision in TransUnion.3 Construed broadly, Sierra suggests that concrete in- jury exists whenever an individual experiences illegal discrimina- tion, regardless of whether she suffers any discernible adverse ef- fects. We emphasized there that the plaintiff had been “personally and directly subjected to discriminatory treatment” and said that he, “as an individual with a disability, ha[d] a concrete interest in equal treatment under the ADA and the Rehabilitation Act.” Id. at 1114. Notably for present purposes, in concluding that the plaintiff had suffered a concrete injury, we made no reference to whether he had any personal need for the information in the inaccessible videos. Instead, we emphasized his statutory interest in equal treat- ment “under the ADA and the Rehabilitation Act.” Id. Needless to say, Laufer would have standing under this broad reading of Si- erra because she alleges that she personally experienced discrimi- nation in violation of the ADA. But we think that TransUnion likely forecloses the broad reading of Sierra. The Supreme Court held there that a reviewing

3 We sought and received supplemental briefing from the parties regarding the

import of Sierra and TransUnion for this case. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 10 of 68

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court “cannot treat an injury as ‘concrete’ for Article III purposes based only on Congress’s say-so,” that Congress can’t “transform something that is not remotely harmful into something that is,” and, accordingly, that “Congress’s creation of a statutory prohibi- tion or obligation and a cause of action does not relieve courts of their responsibility to independently decide whether a plaintiff has suffered a concrete harm under Article III.” 141 S. Ct. at 2205 (quo- tation marks omitted). Sierra, broadly construed, would violate TransUnion’s command. To find concrete injury whenever an in- dividual personally experiences discrimination in violation of a fed- eral statute would be to equate statutory violations with concrete injuries. For better or worse, we can’t do that. 4 But there is a narrower reading of Sierra that, we conclude, survives TransUnion. We observed there that the plaintiff’s allega- tions of emotional injury—his “humiliat[ion], embarrass[ment], and frustrat[ion]”—“further indicate[d] that he suffered a concrete and particularized injury” because, we explained, “plaintiffs may recover damages for emotional distress for a violation of section 504 of the Rehabilitation Act.” 996 F.3d at 1114 n.4 (citing Sheely v. MRI Radiology Network, P.A., 505 F.3d 1173, 1198 (11th Cir.

4 We don’t read Heckler and Allen to hold that illegal discrimination always and necessarily results in concrete injury—only that “discrimination it- self . . . can cause” concrete injury, in at least some circumstances. Heckler, 465 U.S. at 739–40 (emphasis added); see also Allen, 468 U.S. at 757 n.22 (not- ing that stigmatic injury is “judicially cognizable to the extent that respondents are personally subject to discriminatory treatment,” but not that all illegal dis- crimination necessarily results in judicially cognizable stigmatic injury). USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 11 of 68

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2007)). Even if it’s clear after TransUnion that a violation of an antidiscrimination law is not alone sufficient to constitute a con- crete injury, we think that the emotional injury that results from illegal discrimination is. Cf. id. (“Of course, emotional upset is a relevant consideration in a damages action.” (quoting City of Los Angeles v. Lyons, 461 U.S. 95, 107 n.8 (1983))). This rule is con- sistent with TransUnion because it reflects this Court’s independ- ent determination in Sierra and its predecessors that emotional in- jury caused by discrimination is a concrete harm that “exist[s] in the real world.” 141 S. Ct. at 2205 (quotation marks omitted); see also, e.g., United States v. Sneed, 600 F.3d 1326, 1332 (11th Cir. 2010) (“[A] prior panel’s holding is binding on all subsequent panels unless and until it is overruled or undermined to the point of abro- gation by the Supreme Court or by this court sitting en banc.”). And indeed, TransUnion itself reaffirmed that “discriminatory treatment”—in some shape or form—is a “concrete, de facto in- jur[y] that w[as] previously inadequate in law” but that Congress may “elevate to the status of legally cognizable injur[y].” 141 S. Ct. at 2205 (citing Allen, 468 U.S. at 757 n.22) (quotation marks omit- ted). Laufer’s allegations satisfy Article III under this narrower reading of Sierra. Because she claims not only that she suffered illegal discrimination but also that the discrimination resulted in “frustration and humiliation” and a “sense of isolation and USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 12 of 68

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segregation,” she has adequately pleaded a concrete stigmatic in- jury. 5 And because her emotional injury is her emotional injury, it affects her “in a personal and individual way” and is therefore suf- ficiently particularized. Lujan, 504 U.S. at 560 n.1. III The upshot: Insofar as the district court dismissed Laufer’s case on the ground that she failed to adequately allege a concrete and particularized injury, it erred. Under existing precedent, Lau- fer’s allegations of frustration and humiliation are facially sufficient to demonstrate stigmatic-injury standing. It remains for the district court to determine (or, if it has done so already, to clarify) whether, as a factual matter, Laufer has shown that she suffered the requisite frustration and humiliation as a result of viewing the Value Inn’s websites. See Kennedy v.

5 It’s not fatal that Laufer hasn’t explicitly linked her alleged emotional harm to a theory of standing based on “stigmatic” injury, in particular. A plaintiff’s burden is merely to “allege facts essential to show” standing, not to specify a particular theory of injury—tangible, intangible, stigmatic, informational, etc. FW/PBS, Inc. v. City of Dallas, 493 U.S. 215, 231 (1990) (emphasis added) (quoting Warth v. Seldin, 422 U.S. 490, 518 (1975)); see also id. (citing King Bridge Co. v. Otoe Cnty., 120 U.S. 225, 226 (1887), for the proposition that “facts supporting Article III jurisdiction must appear affirmatively from the record” (emphasis added)); cf. also Kamen v. Kemper Fin. Servs., Inc., 500 U.S. 90, 99 (1991) (“When an issue or claim is properly before the court, the court is not limited to the particular legal theories advanced by the parties, but rather retains the independent power to identify and apply the proper construction of governing law.”). Laufer has done so here. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 13 of 68

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Floridian Hotel, Inc., 998 F.3d 1221, 1230–32 (11th Cir. 2021) (not- ing that when there is a factual attack on subject matter jurisdiction and the plaintiff’s standing isn’t “inextricably intertwined with the merits” of her claim, the district court is “permitted to make credi- bility determinations and weigh the evidence”); ACLU of Fla., Inc. v. City of Sarasota, 859 F.3d 1337, 1340 (11th Cir. 2017) (explaining that a court has an “obligation at any time to inquire into jurisdic- tion including probing into and resolving any factual disputes which go to its power to adjudicate the matter” (citation and quo- tation marks omitted)). In making that determination, the district court may conduct an evidentiary hearing, see Barnett v. Okeecho- bee Hosp., 283 F.3d 1232, 1237–38 (11th Cir. 2002), and make its own factual findings, including about the credibility of Laufer’s tes- timony, see, e.g., United States v. Trull, 581 F.2d 551, 552 (5th Cir. 1978). And of course, even if the district court finds that Laufer was in fact frustrated and humiliated, it must also assure itself that she has established the other elements of standing—the sort of immi- nent future injury required in a suit for injunctive relief, traceabil- ity, and redressability. See Sierra, 996 F.3d at 1112–13; Kennedy, USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 14 of 68

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998 F.3d at 1230–32. Accordingly, we vacate and remand for fur- ther proceedings consistent with this opinion. 6 VACATED and REMANDED.

6 Because we conclude that Laufer has at least alleged facts sufficient to confer Article III standing on a “stigmatic”-injury theory, we needn’t decide, and take no position on, whether she has alleged an Article-III-qualifying “informa- tional” injury. In particular, we needn’t reach the question of how best to understand and apply the Supreme Court’s decisions in Havens Realty Corp. v. Coleman, 455 U.S. 363 (1982), and TransUnion, as well as our own decision in Trichell v. Midland Credit Management, Inc., 964 F.3d 990, 1004 (11th Cir. 2020), all of which address informational injury. Should the district court ulti- mately conclude that Laufer has not shown stigmatic injury as a factual mat- ter, Laufer can appeal that decision as well as the district court’s original de- termination that she did not adequately allege informational injury. A future panel can then address both theories of injury—stigmatic and informational. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 15 of 68

20-14846 JORDAN, J., Concurring 1

JORDAN, Circuit Judge, concurring: There are times when newer Supreme Court cases, because of their reasoning and language, make older cases look as though they are on the brink of extinction. When that happens, the im- pulse—the instinct, if you will—is to discard the tattered old in fa- vor of the shiny new. But the Supreme Court has told us on nu- merous occasions that only it has the authority to overrule its prior decisions, even when those decisions have been undermined, and that until it wields that power, lower courts must continue to rec- ognize and apply the old with the new. See, e.g., Rodriguez de Quijas v. Shearson/American Express, Inc., 490 U.S. 477, 484 (1989) (“If a precedent of this Court has direct application in a case, yet appears to rest on reasons rejected in some other line of deci- sions, the Court of Appeals should follow the case which directly controls, leaving to this Court the prerogative of overruling its own decisions.”). I agree with the court that Ms. Laufer has alleged stigmatic injury which gives her Article III standing and I therefore join its opinion. But I also believe that Ms. Laufer has standing as an ADA tester under an “informational injury” rationale pursuant to Ha- vens Realty Corp. v. Coleman, 455 U.S. 363 (1982). Given the trend of recent Supreme Court cases, Havens Realty may be inconsistent (in whole or in part) with current standing jurisprudence. For now, though, it remains binding precedent that governs here. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 16 of 68

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I Title III of the Americans with Disabilities Act provides that “[n]o individual shall be discriminated against on the basis of disa- bility in the full and equal enjoyment of the goods, services, facili- ties, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation.” 42 U.S.C. § 12182(a). Ms. Laufer, who is a resident of Alachua County, Florida, and is physically disabled under the ADA, 42 U.S.C. § 12102(1)(A), is a self-described advocate for the rights of disabled persons. She is a tester who monitors whether places of public accommodation and their websites comply with the ADA. In 2019, Ms. Laufer filed an ADA lawsuit against Arpan, LLC, which operates a hotel in Jackson County, Florida. She al- leged that the hotel’s own website and several third-party websites, which she visited on September 16, 2019, failed to comply with the requirements of 28 C.F.R. § 36.302(e)(1), one of the regulations promulgated by the Department of Justice to implement the ADA. As a result, she claims she was unable to determine whether the hotel was accessible. For example, the hotel’s own website had no reference to accessible rooms and no option to book an accessible room. The website also lacked information about whether the ho- tel offered ADA-compliant or accessible features like roll-in show- ers, tubs, built-in seating, commodes, grab bars, sinks, wrapped pipes, sink and door hardware, etc. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 17 of 68

20-14846 JORDAN, J., Concurring 3

Ms. Laufer intends to revisit the hotel’s website and the third-party websites in the near future to test them for compliance with § 36.302(e)(1), and/or to reserve a guest room and otherwise avail herself of the goods, services, facilities, benefits, and accom- modations of the hotel. She is aware that the websites remain non- compliant with the ADA and it would be a “futile gesture” for her to revisit them as long as the violations exist “unless she is willing to suffer additional discrimination.” The ADA violations at the websites “infringe [her] right to travel free of discrimination and deprive her of the information required to make meaningful choices for travel.”1 II As relevant here, 28 C.F.R. § 36.302(e)(1)(ii) provides that a “public accommodation that owns, leases (or leases to), or operates a place of lodging shall, with respect to reservations made by any means . . . [i]dentify and describe accessible features in the hotels and guest rooms offered through its reservation service in enough detail to reasonably permit individuals with disabilities to assess in- dependently whether a given hotel or guest room meets his or her accessibility needs[.]” In plain English, § 36.302(e)(ii) requires hotel websites to contain and disclose certain information about

1 The complaint, as noted in the court’s opinion, contains additional allega- tions about Ms. Laufer suffering frustration and humiliation as a result of the websites’ failure to comply with the ADA. I focus here on the informational injury alleged by Ms. Laufer. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 18 of 68

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“accessible features.” Ms. Laufer alleged that the hotel’s website and the third-party websites deprived her (and continue to deprive her) of the information required by this regulation. In addressing whether Ms. Laufer has Article III standing, we must assume that she has a valid ADA claim against Arpan for a violation of § 36.302(e)(1)(ii) and that she will succeed on that claim. See, e.g., Warth v. Seldin, 422 U.S. 490, 500, 502 (1975) (as- suming the factual validity and legal sufficiency of the plaintiffs’ claims in addressing Article III standing); Culverhouse v. Paulson & Co., 813 F.3d 991, 994 (11th Cir. 2016) (“[I]n reviewing the stand- ing question, the court must be careful not to decide the questions on the merits for or against the plaintiff, and must therefore assume that on the merits the plaintiffs would be successful in their claims.”) (internal quotation marks and citation omitted). In other words, we must take as a given that the websites violate § 36.302(e)(1)(ii), thereby discriminating against Ms. Laufer in viola- tion of the ADA, and depriving her of information that is required by federal law. Ms. Laufer has a private right of action under Title III, see 42 U.S.C. § 12188(a)(1), and that right generally extends to its implementing regulations. See generally Alexander v. Sandoval, 532 U.S. 275, 284 (2001) (“A Congress that intends the statute to be enforced through a private cause of action intends the authoritative interpretation of the statute to be so enforced as well.”). III Ms. Laufer is an ADA tester who alleges that when she vis- ited the hotel’s website and third-party websites, she was denied USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 19 of 68

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information required by federal law (i.e., § 36.302(e)(1)(ii)). But given that she has no intention of visiting the hotel, or the area in which it is located, does she have Article III standing to sue Arpan under the ADA for the websites’ alleged violations? More specifi- cally, has Ms. Laufer suffered a cognizable injury under Article III? The answer, I think, is yes under Havens Realty. A Havens Realty involved a “racial steering” claim under the Fair Housing Act of 1968, 42 U.S.C. § 3604. The plaintiffs—three individuals and one organization—sought “declaratory, injunctive, and monetary relief.” Havens Realty, 455 U.S. at 367. The com- plaint alleged that a black tester (plaintiff Sylvia Coleman) and a white tester (plaintiff Kent Willis) visited residential complexes owned by Havens Realty to inquire about apartment rentals. Ha- vens Realty told Ms. Coleman on four separate days that no apart- ments were available for rent while telling white testers (including Mr. Willis) on the same days that apartments were available. See id. at 368. Ms. Coleman and Mr. Willis, the tester plaintiffs, alleged that they had been injured by the discriminatory acts of Havens Realty, and that they had been deprived of the benefits of living in integrated communities free from discriminatory housing prac- tices. See id. at 369. Ms. Coleman further alleged that the misin- formation given to her by Havens Realty “caused her ‘specific in- jury.’” Id. The district court in Havens Realty dismissed the claims of the tester plaintiffs (as well as those of the organization) for lack of USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 20 of 68

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standing, but the Fourth Circuit reversed. The Supreme Court granted certiorari to address the plaintiffs’ standing. For our purposes, the important aspect of Havens Realty is its holding that Ms. Coleman had standing to sue in her capacity as a tester, i.e., an individual “who, without an intent to rent or pur- chase a home or apartment, pose[s] as [a] renter[ ] or purchaser[ ] for the purpose of collecting evidence of unlawful steering prac- tices.” Id. at 373. First, the Supreme Court noted that § 3604(d) of the FHA made it unlawful to “represent to any person because of race, color, religion, sex, or national origin that any dwelling is not available for inspection, sale, or rental when such dwelling is in fact so available,” and that this prohibition was “enforceable through the creation of an explicit cause of action” in § 3612(a) of the FHA. See id. (internal quotation marks omitted). Second, explaining that the injury required by Article III may exist “solely by virtue” of stat- utes creating legal rights, the Court held that a “tester who has been the object of a misrepresentation made unlawful under [§ 3604(d)] has suffered injury in precisely the form the statute was intended to guard against, and therefore has standing to maintain a claim for damages under the [FHA’s] provisions.” Id. at 373–74. Third, the Court rejected the notion that the lack of interest in rent- ing an apartment diminished Ms. Coleman’s standing as a tester: “That the tester may have approached the real estate agent fully expecting that [s]he would receive false information, and without any intention of buying or renting a home, does not negate the simple fact of injury within the meaning of [§ 3604(d)].” Id. at 374. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 21 of 68

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Fourth, turning to Ms. Coleman’s situation, the Court reasoned that she “alleged injury to her statutorily created right to truthful housing information. As part of the complaint, she averred that [Havens Realty] told her on four different occasions that apart- ments were not available in the . . . complexes while informing white testers that apartments were available. If the facts are as al- leged, then [Ms. Coleman] has suffered ‘specific injury’ from the challenged acts . . . and the Art[icle] III requirement of injury in fact is satisfied.” Id. Later in the opinion, the Court confirmed that “the injury underlying tester standing” was “the denial of the tester’s own statutory right to truthful housing information caused by mis- representations to the tester[.]” Id. at 375. 2 In Houston v. Marod Supermarkets, Inc., 733 F.3d 1323 (11th Cir. 2013), we applied Havens Realty to permit tester stand- ing under Title III of the ADA with respect to alleged architectural barriers. We explained that a disabled person suffers an invasion of his statutory rights under Title III of the ADA when he “encounters architectural barriers that discriminate against him on the basis of disability,” and concluded that Title III’s anti-discrimination and right-of-action provisions were similar to the FHA provisions at is- sue in Havens Realty. See id. at 1332–33. Here’s how we phrased our holding:

2Mr. Willis, unlike Ms. Coleman, lacked standing as a tester because he had not been given any incorrect or untruthful information about the availability of apartments for rent. See Havens Realty, 455 U.S. at 374–75. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 22 of 68

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We hold that . . . Houston’s tester motive behind his visits to the Presidente Supermarket does not fore- close standing for his claim under 42 U.S.C. §§ 12182(a), 12182(b)(2)(A)(iv), and 12188(a)(1) of Title III. By the same token, we conclude that “bona fide patron” status is not a prerequisite for Houston to ob- tain standing for a lawsuit under these statutory pro- visions. Stated differently, the alleged violations of Houston’s statutory rights under Title III may consti- tute an injury-in-fact, even though he is a mere tester of ADA compliance.

Id. at 1334. We also explained that “this conclusion alone is not enough. Because . . . Houston seeks injunctive relief, he must also show a real and immediate threat of future injury.” Id. Exam- ining the totality of the circumstances, we concluded that the nec- essary showing had been made. See id. at 1335–37. Finally, we rejected the defendant's argument that standing would be incon- sistent with Lujan v. Defenders of Wildlife, 504 U.S. 555 (1992). See 733 F.3d at 1337–40. 3

3 Other circuits have also applied Havens Realty to allow tester standing under

Titles II and III of the ADA. See Tandy v. City of Wichita, 380 F.3d 1277, 1285–87 (10th Cir. 2004) (Title II); Civil Rts. Educ. and Enf’t Ctr. v. Hospitality Properties Tr., 867 F.3d 1093, 1101–02 (9th Cir. 2017) (Title III). As far as I can tell, we have one published decision involving a Title III ADA claim similar to the one asserted by Ms. Laufer, i.e., a claim based on a hotel website’s alleged violation of the regulations promulgated to implement the ADA. But in that case, we did not address the standing of the plaintiff to bring such a claim, and USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 23 of 68

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B The district court here distinguished Havens Realty on a number of grounds and ruled that Ms. Laufer did not have Article III standing as a tester. Let me explain why I respectfully disagree. First, the district court suggested that the Supreme Court’s holding in Havens Realty as to the standing of Ms. Coleman (the black tester plaintiff) was dicta because the organizational plaintiff was also found to have standing. Because only one plaintiff needs to have standing for a case to go forward, the district court rea- soned that “the standing of the tester plaintiff was not essential.” D.E. 45 at 13. This approach, however, runs headlong into the principle that alternative holdings on a given issue both have prec- edential effect. The Supreme Court has made that clear, and so have we. See Com. of Mass. v. United States, 333 U.S. 611, 625 (1948) (where a case has “been decided on either of two independ- ent grounds” and “rested as much upon the one determination as the other,” the “adjudication is effective for both”); McLellan v. Miss. Power & Light Co., 545 F.2d 919, 925 n.21 (5th Cir. 1977) (en banc) (“It has long been settled that all alternative rationales for a given result have precedential value.”). If the district court were right, one could argue that the Supreme Court’s holding in Havens Realty as to the standing of the organizational plaintiff was also dicta because the Court had ruled that Ms. Coleman had standing.

instead affirmed the dismissal on “claim-splitting” grounds. See Kennedy v. Floridian Hotel, Inc., 998 F.3d 1221, 1236–37 (11th Cir. 2021). USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 24 of 68

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The result would be that no one would know which of the two standing determinations counted as precedent. Second, the district court concluded that, unlike Ms. Cole- man—who was the object of a misrepresentation made unlawful by the FHA—Ms. Laufer did not have a substantive right under the ADA to “have certain information on a website.” D.E. 45 at 13. But that is a merits determination that should not affect the stand- ing analysis. As noted earlier, we have to assume that Ms. Laufer will succeed on the merits of her ADA claim, see Culverhouse, 813 F.3d at 994, and that claim is that Arpan violated § 36.302(e)(1)(ii) because the websites at issue did not have the information required by the regulation. In other words, Ms. Laufer is asserting that § 36.302(e)(1)(ii), a regulation that implements the ADA, creates a substantive right to have certain information disclosed. In reject- ing this claim, the district court conflated standing with the merits. Third, the district court thought Havens Realty was differ- ent because in that case Ms. Coleman had information (the availa- bility of apartments for rent) withheld from her. Ms. Laufer, on the other hand, did not allege that the hotel “kept information from her” and did not claim that she could not have obtained the acces- sibility information by contacting the hotel by phone. See D.E. 45 at 14. The district court’s analysis, however, does not account for Ms. Laufer’s complaint. Ms. Laufer specifically alleged that the ho- tel’s own website contained (a) no information about accessible rooms; (b) no information about options to book accessible rooms; (c) no information about accessible or compliant options (e.g., roll- USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 25 of 68

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in showers, tubs, built in seating, commodes, grab bars, compliant doors, furniture, controls, and operating mechanisms); (d) no in- formation about whether the goods, facilities, and services of the hotel are connected by an accessible route; (e) no information about where accessible rooms (if they exist) are located; (f) no in- formation about whether an elevator is provided within an acces- sible route; and (g) no information about whether the hotel’s amenities (outdoor swimming pool, spa tub, laundry facilities, free self-parking) are accessible. See Complaint at ¶ 11. If a person is entitled under federal law to information on topics X, Y, and Z, and no information is provided, that information has been kept or with- held from the person. See Fed. Election Comm’n v. Akins, 524 U.S. 11, 21 (1998) (citing to Havens Realty with a parenthetical explain- ing that “deprivation of information about housing availability con- stitutes ‘specific injury’ permitting standing”). For standing purposes, then, Ms. Laufer is not different than Ms. Coleman. Indeed, in cases after Havens Realty the Supreme Court has held that the deprivation of information to which one is legally entitled constitutes cognizable injury under Article III. See Public Citizen v. U.S. Dep’t of Just., 491 U.S. 440, 449 (1989) (“As when an agency denies requests for information under the Free- dom of Information Act, refusal to permit appellants to scrutinize the [American Bar Association Standing Committee on Federal Ju- diciary’s] activities to the extent [the Federal Advisory Committee Act] allows constitutes a sufficiently distinct injury to provide standing to sue.”); Akins, 524 U.S. at 21 (“The ‘injury in fact’ that USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 26 of 68

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respondents have suffered consists of their inability to obtain infor- mation—lists of [American Israel Public Affairs Committee] donors . . . and campaign-related contributions and expenditures—that, on respondents’ view of the law, the statute requires that AIPAC make public. . . . Indeed, this Court has previously held that a plain- tiff suffers an ‘injury in fact’ when the plaintiff fails to obtain infor- mation which must be publicly disclosed pursuant to a statute.”) (citing Public Citizen). The purported Article III distinction be- tween being given wrong information and being deprived of infor- mation simply does not work. But cf. Trichell v. Midland Credit Mgmt., Inc., 964 F.3d 990, 1004 (11th Cir. 2020) (describing Public Citizen and Akins as cases involving statutes which required public disclosure of information). As for the district court’s observation that Ms. Laufer could “find out everything she wanted by, say, calling [the hotel],” D.E. 45 at 14, that additional burden is precisely what § 36.302(e)(1)(ii) is designed to avoid. The regulation specifically provides that dis- abled individuals should be able to “make reservations for accessi- ble guest rooms…in the same manner as individuals who do not need accessible rooms.” § 36.302(e)(1)(ii) (emphasis added). Under the district court’s logic, Ms. Coleman (the black tester in Havens Realty) could similarly have found out whether apartments were available by physically going to the apartment complexes and ask- ing around rather than consulting with the company’s employees. It was not Congress’ intention in enacting the FHA to require indi- viduals to expend extra energy to acquire accurate information that USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 27 of 68

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they are legally entitled to. I do not believe that the ADA is any different. C The Fifth Circuit, in a virtually identical Title III ADA case involving Ms. Laufer, rejected her argument that she had suffered informational injury due to hotel websites not having the accessi- bility information required by § 36.302(e)(1)(ii). It reasoned (1) that Ms. Laufer had not shown that the missing information was rele- vant to her, and (2) that Havens Realty was distinguishable because the information there “had ‘some relevance’ to the tester, . . . be- cause the statute forbade misrepresenting it to ‘any person,’ quite apart from whether the tester needed it for some other purpose.” Laufer v. Mann Hospitality, L.L.C., 996 F.3d 269, 273 (5th Cir. 2021). This case supports the district court’s ruling, but I think it is wrong on various fronts. First, it seems difficult to fathom why the accessibility infor- mation missing from a hotel’s websites would need to be relevant to a disabled person who is acting as a tester to ensure compliance with the ADA. After all, Ms. Coleman, the black tester in Havens Realty, had no intention of renting an apartment. The misinfor- mation about apartment availability given to her, then, could not have mattered to her one iota except in her role as a tester to mon- itor FHA compliance, and yet she had standing. The same is true for Ms. Laufer here. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 28 of 68

14 JORDAN, J., Concurring 20-14846

Second, the Fifth Circuit sought to distinguish Havens Re- alty on the ground that the information in that case was relevant. The reason the Fifth Circuit gave is that the FHA prohibited mak- ing a misrepresentation to “any person.” But that is just wrong, and in any event contrary to our precedent. The ADA’s anti-dis- crimination provision states that “[n]o individual shall be discrimi- nated against on the basis of disability,” 42 U.S.C. § 12182(a), and when it comes to prohibited activities, “no individual” is the same as “any person.” That is, in fact, what we said in Houston, where we characterized the language of the FHA and Title III of the ADA as “similar”: “[I]f anything, ‘no individual’ and ‘any person’ are broad terms that necessarily encompass testers.” 733 F.3d at 1332– 33. Like the Fifth Circuit, the Tenth Circuit recently dismissed Ms. Laufer’s claim in a similar ADA case involving a hotel’s failure to provide accessible information on its online reservation system. See Laufer v. Looper, 22 F.4th 871, 875 (10th Cir. 2022). Ms. Laufer alleged generally the same claims—that she had suffered discrimi- nation and had been deprived of information she needed to “make meaningful choices for travel.” Id. The Tenth Circuit concluded that Ms. Laufer had not alleged an injury in fact because “Article III standing requires a concrete injury even in the context of a statu- tory violation.” Id. at 878. Although the Tenth Circuit accurately summarized the Su- preme Court’s recent decisions in Spokeo, Inc. v. Robins, 578 U.S. 330, 341 (2016) and TransUnion LLC v. Ramirez, 141 S.Ct. 2190, USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 29 of 68

20-14846 JORDAN, J., Concurring 15

2205 (2021), it failed to meaningfully distinguish Havens Realty. The Tenth Circuit reasoned that “Ms. Laufer’s status as a tester alone is insufficient to confer standing” because Ms. Coleman—the black tester in Havens Realty—wasn’t “just denied information,” but rather “was given false information because of her race.” 22 F.4th at 879. Once again, I see no difference, as a matter of estab- lishing a cognizable injury, between being provided the wrong in- formation in violation of federal law and being denied the infor- mation altogether in violation of federal law. The Tenth Circuit in Looper also explained that “Ms. Laufer ha[d] not alleged that she ha[d] any interest in using the infor- mation she obtained from the [hotel’s online reservation system] beyond bringing this lawsuit,” and therefore lacked the necessary “downstream consequences” to establish informational injury. See id. at 881 (quoting TransUnion, 141 S. Ct. at 2214). It concluded that Ms. Laufer’s reliance on Public Citizen and Akins was mis- placed because in those cases—unlike in Ms. Laufer’s case—the plaintiffs had identified adverse effects. See id. The plaintiffs in Public Citizen and Akins, it reasoned, had “alleged an intent to use the information to participate in the judicial selection and the po- litical process, respectively. Thus, in both cases, the information the plaintiffs sought had some relevance to them.” Id. That may be an accurate description of Public Citizen and Akins, but the Tenth Circuit failed to articulate what downstream consequences Ms. Coleman had alleged in Havens Realty that would distinguish her from Ms. Laufer here. In fact, the Tenth USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 30 of 68

16 JORDAN, J., Concurring 20-14846

Circuit was completely silent about the application of downstream consequences to Havens Realty. The reason, I suggest, is that there were no downstream consequences in Havens Realty. Ms. Cole- man had no intention of renting an apartment and therefore the misinformation she received had absolutely no relevance to her be- yond ensuring compliance with the FHA. If Ms. Coleman did not need to allege downstream consequences in order to establish in- jury, it is hard for me to imagine why Ms. Laufer would need to do so. The Second Circuit, in a case decided earlier this month, continued the trend set by the Fifth and Tenth Circuits, and held that an ADA tester lacked standing to challenge a hotel’s failure to provide accessibility information on its online reservation system. See Harty v. West Point Realty, Inc., No. 20-2672, 2022 WL 815685, at 1* (2d Cir. Mar. 18, 2022). The fact that the plaintiff “d[id] not allege anywhere in his complaint that he was using the website to arrange for future travel” made his claim dead on arrival for the Second Circuit. See id. at *4. “Because [the plaintiff] asserted no plans to visit [the hotel] or the surrounding area, he cannot allege that his ability to travel was hampered by [the hotel’s] website in a way that caused him concrete harm.” Id. Citing the Tenth Cir- cuit’s decision in Looper, the Second Circuit concluded that the plaintiff had not established informational injury because he had “no interest in using the information.” Id. (internal quotation marks and citation omitted). Unlike the Tenth Circuit—which at least attempted to distinguish Havens Realty—the Second Circuit USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 31 of 68

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relegated that case to a footnote. It acknowledged that “testers can have standing,” but then summarily concluded that the plaintiff’s “self-proclaimed tester” status was insufficient to constitute injury in fact. See id. at *4 n.3. But why is that so? How is Ms. Coleman, a self-proclaimed tester seeking to ensure compliance with the FHA, any different than the plaintiff in Harty, or for our purposes, Ms. Laufer? I have yet to see any court answer that question per- suasively. Havens Realty is still on the books, and we are bound to apply it here. D I’ll conclude by returning to where I began. And that is an acknowledgement that Havens Realty may be inconsistent with to- day’s Article III standing doctrine. Havens Realty rested in part on the notion that injury in fact can exist simply by virtue of the viola- tion of a statutory right. See 455 U.S. at 373–74. I happen to think that approach is generally correct, see Muransky v. Godiva Choco- latier, Inc., 979 F.3d 917, 970–85 (11th Cir. 2020) (en banc) (Jordan, J., dissenting), but the Supreme Court’s recent standing cases seem to be going in a different direction. In Spokeo, 578 U.S. at 341, the Court explained that the vio- lation of a statutory right does not automatically establish a cog- nizable injury under Article III. And just last year, the Court reaf- firmed that point in TransUnion, 141 S.Ct. at 2205. Moreover, the Court now requires an injury to be both concrete and particular- ized, see, e.g., Spokeo, 578 U.S. at 340, and it is not apparent that Havens Realty, which was decided in 1972, was so specific about USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 32 of 68

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these two requirements. See Trichell, 964 F.3d at 1005. Of partic- ular relevance to our discussion here, the Court in TransUnion spe- cifically said that an “asserted informational injury that causes no adverse effects cannot satisfy Article III.” 141 S. Ct. at 2214 (quoting Trichell, 964 F.3d at 1004).

I realize that we must try to apply and harmonize the old with the new. One possible way out is to read Havens Realty as a case in which the deprivation of information also resulted in stig- matic harm, and that such harm is the downstream consequence of informational injury. But that recharacterization of Havens Re- alty is not problematic for Ms. Laufer. If resulting stigmatic harm is the necessary adverse (and downstream) consequence of infor- mational injury, Ms. Laufer’s “frustration and humiliation”— which was caused by the hotel’s failure to provide accessibility in- formation—suffices. Indeed, as we hold today, Ms. Laufer has suf- ficiently alleged stigmatic harm. IV I agree with the majority that Ms. Laufer has Article III standing for her Title III ADA claim based on the stigmatic injury she has alleged. I also think Ms. Laufer has standing as a tester for her Title III ADA claim based on the informational injury she suffered due to the websites not having the information required by 28 C.F.R. § 36.302(e)(ii). Havens Realty remains binding on us as a lower fed- eral court until the Supreme Court overrules it (or explains what is USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 33 of 68

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left of it), particularly given that we applied its tester standing ra- tionale to Title III of the ADA in Houston. Havens Realty may be endangered, but it is not yet extinct, and I believe it governs here. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 34 of 68

20-14846 NEWSOM, J., Concurring 1

NEWSOM, Circuit Judge, concurring: This is a sequel of sorts to my concurring opinion in Sierra v. City of Hallandale Beach, 996 F.3d 1110 (11th Cir. 2021). There, I wrote separately to express my “doubt[s]” about “current stand- ing doctrine” and to “propose a different way of thinking about things, in two parts.” Id. at 1115 (Newsom, J., concurring). “First,” drawing on the original understanding and early application of the term, I explained my view that “a ‘Case’ exists within the meaning of Article III, and a plaintiff thus has what we have come to call ‘standing,’ whenever he has a legally cognizable cause of action, regardless of whether he can show a separate, stand-alone factual injury.” Id. “Second, however”—and I called it “a considerable ‘however’”—I explained my view that “Article II’s vesting of the ‘executive Power’ in the President and his subordinates prevents Congress from empowering private plaintiffs to sue for wrongs done to society in general or to seek remedies that accrue to the public at large.” Id. This case—which involves a self-avowed “tester” plaintiff who alleges her own discrimination-based “stigmatic” injury but who, by her own admission, principally seeks to advance the rights of disabled people generally—implicates both of the issues that I flagged in Sierra. First, it illustrates my point that the Supreme Court’s current “history-and-judgment-of-Congress” standard for assessing Article III “injury in fact”—which the Court initially artic- ulated in Spokeo, Inc. v. Robins, 578 U.S. 330 (2016), and then reit- erated in TransUnion LLC v. Ramirez, 141 S. Ct. 2190 (2021)—“has USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 35 of 68

2 NEWSOM, J., Concurring 20-14846

raised more questions than it answered.” Sierra, 996 F.3d at 1121. In particular, that standard can’t comfortably accommodate the sort of “stigmatic” injury that this case involves and that the Court has consistently acknowledged, most recently in TransUnion. Sec- ond, this tester case illustrates one of the (perhaps rare) circum- stances in which a plaintiff’s suit may satisfy all Article III require- ments but nonetheless constitute an impermissible exercise of “ex- ecutive Power” in violation of Article II. Let me take those two points in turn. I A In Spokeo, the Supreme Court reiterated that “[t]o establish injury in fact”—the first of three key Article III standing elements, along with causation and redressability—a plaintiff must show that she “suffered ‘an invasion of a legally protected interest’ that is ‘concrete and particularized’ and ‘actual or imminent, not conjec- tural or hypothetical.’” 578 U.S. at 339 (quoting Lujan v. Defs. of Wildlife, 504 U.S. 555, 560 (1992)). The Court then proceeded to unpack the injury-in-fact element’s particularization and concrete- ness components. Concrete injuries, the Court clarified, needn’t necessarily be “tangible”; rather, “intangible injuries can . . . be concrete.” Id. at 340. Importantly for our purposes, the Court then went on to pre- scribe what has since become a familiar two-part standard for iden- tifying cognizable “intangible” injuries: “In determining whether USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 36 of 68

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an intangible harm constitutes injury in fact, both [1] history and [2] the judgment of Congress play important roles.” Id. With re- spect to the first criterion, the Court said that “[b]ecause the doc- trine of standing derives from [Article III’s] case-or-controversy re- quirement, and because that requirement in turn is grounded in historical practice, it is instructive to consider whether an alleged intangible harm has a close relationship to a harm that has tradi- tionally been regarded as providing a basis for a lawsuit in English or American courts.” Id. at 340–41. And with respect to the second criterion, the Court acknowledged that “Congress is well posi- tioned to identify intangible harms that meet minimum Article III requirements,” and, accordingly, said that “its judgment is also in- structive and important.” Id. at 341. With a tweak or two, the Supreme Court repeated Spokeo’s two-part history-and-judgment-of-Congress standard last Term in TransUnion. As for history, in particular, the Court said that the determinative question is “whether the alleged injury to the plain- tiff has a ‘close relationship’ to a harm ‘traditionally’ recognized as a basis for a lawsuit in American courts.” 141 S. Ct. at 2204. “That inquiry,” the TransUnion Court explained, in turn “asks whether plaintiffs have identified a close historical or common-law analogue for their asserted injury.” Id. Separately, the Court echoed Spokeo’s recognition that “Congress’s views may be ‘instructive’” and reiterated that courts should therefore “afford due respect to Congress’s decision to impose a statutory prohibition or obligation on a defendant, and to grant a plaintiff a cause of action to sue over USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 37 of 68

4 NEWSOM, J., Concurring 20-14846

the defendant’s violation of that statutory prohibition or obliga- tion.” Id. (quoting Spokeo, 578 U.S. at 341). From the very outset, though, the Supreme Court seems to have carved out sui generis exceptions to the history-and-judg- ment-of-Congress metastructure. In Spokeo, for instance, the Court pointed to a pair of decisions concerning “free speech” and “free exercise”—Pleasant Grove City v. Summum, 555 U.S. 460 (2009), and Church of Lukumi Babalu Aye, Inc. v. Hialeah, 508 U.S. 520 (1993), respectively—as exemplary of “previous cases [confirm- ing] that intangible injuries can nevertheless be concrete.” 578 U.S. at 340. In TransUnion, the Court referred back to Spokeo—and in particular to Spokeo’s citations to Pleasant Grove and Lukumi—to suggest that Article-III-qualifying intangible harms “may” also “in- clude harms specified by the Constitution itself.” 141 S. Ct. at 2204. Although it’s not entirely clear—there’s only so much one can dis- cern from the Court’s tentative language and its use (in both Spokeo and TransUnion) of the hazy “See, e.g.” signal—the Court appears to have meant for Pleasant Grove and Lukumi to stand in for decisions concerning constitutional harms more generally. The Court’s recognition that violations of constitutional rights can give rise to Article-III-qualifying intangible injuries seems both (1) obviously correct and (2) at the same time, tough to situate within the two-part history-and-judgment-of-Congress standard. By their very nature, constitutional rights have little to do with— and exist independently of—congressional sanction, so the “judg- ment of Congress” prong of the Spokeo-TransUnion standard USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 38 of 68

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would seem to be largely inapposite. And while constitutional rights are most assuredly “histor[ical]”—or to use the TransUnion Court’s term, “traditional”—they don’t necessarily have precise “common-law analogues” of the sort that courts have emphasized in the wake of Spokeo and TransUnion. TransUnion, 141 S. Ct. at 2204. In any event, it’s still not altogether clear—to me, anyway— whether the Supreme Court meant to envelop some (or all?) con- stitutional harms within the “history” prong of its two-part test or whether, instead, those harms just exist outside that test altogether. Which, in a way, brings us to the discrimination-based “stig- matic” harm that Deborah Laufer alleges here. In a pair of deci- sions issued nearly 40 years ago now, the Supreme Court recog- nized that discrimination could give rise to a “stigmatic injury” suf- ficient to confer Article III standing. First, in Heckler v. Mathews, the Court considered a man’s challenge to a Social Security Admin- istration policy that would have reduced his pension benefits but not those of similarly situated women. 465 U.S. 728, 735 (1984). The Court held that the man’s “standing [did] not depend on his ability to obtain increased Social Security payments,” because “the right to equal treatment guaranteed by the Constitution is not co- extensive with any substantive rights to the benefits denied the party discriminated against.” Id. at 737, 739. Rather, the Court said, “discrimination itself, by perpetuating archaic and stereotypic notions or by stigmatizing members of the disfavored group as in- nately inferior and therefore as less worthy participants in the po- litical community, can cause serious noneconomic injuries to those USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 39 of 68

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persons who are personally denied equal treatment solely because of their membership in a disfavored group.” Id. at 739–40 (quota- tion marks and internal citation omitted). Later the same year, the Court held that a group of black parents lacked standing to challenge the constitutionality of tax ex- emptions that the IRS had granted to racially discriminatory private schools because, the Court said, the parents hadn’t “personally [been] denied equal treatment.” Allen v. Wright, 468 U.S. 737, 755 (1984) (quoting Heckler, 465 U.S. at 740). Importantly, though, the Court cited Heckler for the proposition that the parents’ “stigmatic injury, though not sufficient for standing in the abstract form in which their complaint assert[ed] it, is judicially cognizable to the extent that [they] are personally subject to discriminatory treat- ment.” Id. at 757 n.22 (citing Heckler, 465 U.S. at 739–40). Where does Heckler-Allen-style “stigmatic injury” fit within the Court’s current history-and-judgment-of-Congress framework? Unclear. Neither Spokeo nor TransUnion purports to overrule, or even limit, Heckler or Allen. TransUnion, to the contrary, specifi- cally cites Allen with approval. But the way in which it does so leaves me confused about stigmatic injury’s place—and by exten- sion, the place of constitutional rights more generally—in the Spokeo-TransUnion schema. In particular, the TransUnion Court cited Allen—using a “cf., e.g.” signal and appending the sparse ex- planatory parenthetical “(discriminatory treatment)”—in support of the proposition that Congress can “elevate to the status of legally cognizable injuries concrete, de facto injuries that were previously USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 40 of 68

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inadequate at law.” 141 S. Ct. at 2205 (quoting Spokeo, 578 U.S. at 341). So, I suppose it’s clear that stigmatic injury survives in some form as a basis for standing under the Spokeo-TransUnion ap- proach to standing. But how, and under what conditions? First, TransUnion’s “cf., e.g.” citation to Allen seems to sug- gest that the Court thinks of stigmatic harm as the sort of “con- crete, de facto injur[y] that w[as] previously inadequate at law” but that Congress can “elevate” to “legally cognizable” status. Id. But both Heckler and Allen focused on the constitutional right to equal protection. Neither involved an antidiscrimination statute, and thus neither would appear to have anything to do with what Spokeo called the “judgment of Congress.” Rather, it would seem that the sort of stigmatic injury that the Court recognized as suffi- cient in Heckler and Allen falls—like free-speech and free-exercise injuries—into some (stand-alone?) category of “constitutional” harm that, as I’ve said, just doesn’t fit very neatly into the Spokeo- TransUnion framework. Where that leaves stigmatic injuries re- sulting from discrimination in violation of federal statutes—like Laufer’s alleged ADA injury here—I have no idea. Perhaps statu- tory stigmatic injuries reside in the judgment-of-Congress element of the Spokeo-TransUnion two-part standard, while constitutional stigmatic injuries exist as part of the history element or as a sui gen- eris exception to that standard. I’m just not sure. Second—and more importantly for present purposes—what exactly counts as a concrete stigmatic injury? Is any discrimination, however the courts might independently define it, enough? Given USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 41 of 68

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TransUnion’s reference to Allen in connection with the judgment- of-Congress prong, does discrimination need to rise to the level of a statutory violation? Or because Heckler and Allen actually dealt with constitutional claims, is it only discrimination in violation of the Constitution that qualifies? And in either event, must the al- leged discrimination cause additional, downstream effects, as “in- formational” injuries seemingly must? See TransUnion, 141 S. Ct. at 2214 (rejecting an “informational injury” theory of standing, in part, because the plaintiffs “ha[d] identified no ‘downstream conse- quences’ from failing to receive the required information” (quota- tion omitted)). On that score, TransUnion isn’t particularly helpful except to clarify that courts shouldn’t automatically equate statu- tory violations with concrete injuries. Id. at 2205. Heckler is also ambiguous, noting only that discrimination itself “can” cause seri- ous non-economic injuries. 465 U.S. at 739. So too is Allen, which on the one hand implies that anyone “personally subject to discrim- inatory treatment” suffers judicially cognizable stigmatic injury, but on the other notes that stigmatic injury requires identification of “some concrete interest with respect to which respondents are personally subject to discriminatory treatment” and that “[t]hat in- terest must independently satisfy the causation requirement of standing doctrine.” 468 U.S. at 757 n.22 (emphasis added). Lots of questions—and not many answers. The majority opinion in this case reflects our best effort to apply Sierra’s binding precedent in light of TransUnion, Allen, and Heckler, but I suspect that the law concerning “stigmatic injury” will remain deeply USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 42 of 68

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unsettled until the Supreme Court steps in to provide additional guidance. B Before turning to Article II’s implications for this case—and I’ll admit to a little piling on here—let me just flag one more aspect of the Supreme Court’s current Article III standing doctrine that I find puzzling. As already noted, Spokeo instructed courts to deter- mine whether the alleged intangible injury is closely related to a harm that has “traditionally been regarded as providing a basis for a lawsuit in English or American courts.” 578 U.S. at 341. TransUnion seemingly narrowed the frame somewhat—dropping the “English” in favor of a singular focus on “American courts”— and, in doing so, endorsed as examples of valid common-law ana- logues (1) “reputational harms,” (2) “disclosure of private infor- mation,” and (3) “intrusion upon seclusion.” 141 S. Ct. at 2204. Notably, though, the privacy-related torts that the Court empha- sized didn’t materialize until the late nineteenth century, at the ear- liest—and in any event long after the Founding. Most observers trace their origins to an 1890 Harvard Law Review article by Sam- uel Warren and Louis Brandeis and to ensuing state supreme court decisions. See Samuel D. Warren & Louis D. Brandeis, The Right to Privacy, 4 Harv. L. Rev. 193 (1890); see also, e.g., Pavesich v. New Eng. Life Ins. Co., 50 S.E. 68, 74–75 (Ga. 1905); Munden v. Harris, 134 S.W. 1076, 1079 (Mo. Ct. App. 1911); Kunz v. Allen, 172 P. 532, 532–33 (Kan. 1918). USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 43 of 68

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It seems to me that there are two defensible historical ap- proaches to Article III’s case-or-controversy requirement—but that TransUnion’s isn’t one of them. First, there’s my own view—that based on the original understanding and early application of the term, “an Article III ‘Case’ exists whenever the plaintiff has a cause of action.” Sierra, 996 F.3d at 1126. Under this theory, the focus of the originalist inquiry is the constitutional term “Case”—which the historical evidence demonstrates simply meant (and means) “‘[a] cause or suit in court.’” Id. at 1123 (quoting Case, Webster’s Amer- ican Dictionary of the English Language (1828)). If a plaintiff has a cause of action—whether it derives from a statute or from the com- mon law, and even if it is newly created—then he has a “Case” within the meaning of Article III. There is an alternative approach that takes Framing-era his- tory equally seriously but that formulates the issue more granu- larly. On that view, only the particular common-law causes of ac- tion that existed at the time of the Founding can serve as valid an- alogues for modern-day Article III “cases.” So, to my question in Sierra, “Just how old must a common-law tort be in order to qualify as having been ‘traditionally . . . regarded as providing a basis for a lawsuit in English or American courts?’” this second theory would answer, “Very old—as in 1787 old.” See id. at 1121 (alteration in original) (quoting Spokeo, 578 U.S. at 340–41). When people of the Founding generation used the term “Case,” the argument would go, they necessarily had in mind the particular sorts of claims that could give rise to a lawsuit then. I get that—I don’t necessarily USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 44 of 68

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agree with it, as I think it frames the inquiry too narrowly,1 but I get it. What I don’t get is the TransUnion Court’s compromise po- sition, according to which the term “Case” includes post-Founding common-law causes of action, like the relatively modern privacy torts that the Court featured as exemplars, but doesn’t include new statutory causes of action—unless, that is, they happen to reflect what reviewing courts independently deem to be preexisting “con- crete” injuries. If anything, the Court’s approach seems to get things exactly backwards. Under it, state courts—taking their cue from law professors—are empowered to create new causes of ac- tion sufficient to confer Article III standing, but the United States Congress is not. I worry that TransUnion’s approach, which looks vaguely to “histor[y]” and “tradition[],” but not to original, Found- ing-era understanding, leaves too much to chance—and thus to in- dividual judges’ discretion. (What about negligent infliction of emotional distress, for instance, which “has only emerged as a cog- nizable, independent cause of action within the last half century,” John K. Kircher, The Four Faces of Tort Law: Liability of Emo- tional Harm, 90 Marq. L. Rev. 789, 807 (2007)—“historical” and

1 See generally Antonin Scalia & Bryan A. Garner, Reading Law: The Inter- pretation of Legal Texts 101 (2012) (“Without some indication to the contrary, general words . . . are to be accorded their full and fair scope. They are not to be arbitrarily limited. This is the general-terms canon, which is based on the reality that it is possible and useful to formulate categories . . . without know- ing all the terms that may fit—or may later, once invented, come to fit—within those categories.”). USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 45 of 68

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“traditional[]” enough?) Far better, I think, to tether Article III standing doctrine to the objectively verifiable original meaning of the written text. II A On, then, to Article II. In Sierra, I wrote that while in my view “Congress has broad authority to create judicially enforceable rights by statute and thereby authorize private citizens to sue,” its authority “isn’t unlimited.” 996 F.3d at 1132. Congress can’t, I said, “just enact any statute it wants empowering private citizens to sue on any issue and for any remedy.” Id. In particular, I posited that consistent with Article II of the Constitution, which vests the “ex- ecutive Power” exclusively in the President and his subordinates, see U.S. Const. art. II. § 1, Congress “may not give to anyone” else—including, most notably, private parties—“a right to sue on behalf of the community and seek a remedy that accrues to the public,” Sierra, 996 F.3d at 1136. As I explained, the quintessential example of a suit that ran afoul of Article II’s vesting of executive authority may well (if iron- ically) be Lujan v. Defenders of Wildlife—“in many respects the cornerstone of modern Article III standing doctrine.” Sierra, 996 F.3d at 1132. There, the Supreme Court considered whether pri- vate parties could sue Executive Branch officials under the Endan- gered Species Act. Section 7(a)(2) of the Act required federal agen- cies to consult with the Secretary of the Interior to ensure that no USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 46 of 68

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governmental action “jeopardize[d] the continued existence of any endangered species.” Lujan, 504 U.S. at 558 (quoting 16 U.S.C. § 1536(a)(2)). The Fish and Wildlife Service and the National Ma- rine Fisheries Service had jointly promulgated a regulation inter- preting § 7(a)(2)’s consultation requirement to apply only to ac- tions taken in the United States or on the high seas, not to those taken in foreign countries. Id. at 559. Environmental groups and several of their members sued, challenging the regulation as too permissive and seeking both a declaration that the regulation mis- interpreted § 7(a)(2)’s geographic reach and an injunction directing the Secretary to issue a new rule with broader application. Id. The Supreme Court, of course, decided the case on Article III grounds, concluding that the plaintiffs couldn’t satisfy standing doctrine’s injury-in-fact and redressability requirements. But along the way, the Court also—and I think correctly—emphasized the separation-of-powers concerns that the plaintiffs’ suit presented. In particular, the Court said, the plaintiffs’ action sought to compel executive agencies to enforce the environmental laws in a particu- lar manner, and thereby sought to “transfer from the President to the courts the Chief Executive’s most important constitutional duty, to ‘take Care that the Laws be faithfully executed.’” Id. at 577 (quoting U.S. Const. art. II, § 3). As I wrote in Sierra, Article II’s Vesting and Take Care Clauses “straightforwardly explain[] the re- sult in Lujan.” 996 F.3d at 1137. The plaintiffs in that case “sought to challenge broad-based government policies that they claimed had far-reaching injurious effects, and sought a remedy accruing USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 47 of 68

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not to them individually, but rather to society at large”—and thereby, I contended, sought to exercise power that the Framers and their common-law forebears would have “widely understood to be ‘executive’ in nature.” Id. I concede that Laufer’s suit doesn’t present exactly the same separation-of-powers problems that Lujan did—she is not, for in- stance, seeking to commandeer an Executive Branch agency and compel it to regulate in a particular manner. Even so, I think her suit poses similar problems, and I think it ultimately crosses the constitutional line. Let me try to explain why. B Laufer is no ordinary litigant, and her suit is no ordinary civil action. Laufer is loudly, proudly, and self-avowedly a “tester” plaintiff. See Br. of Appellant at 2; see also Reply Br. of Appellant at 1 (“tester[]”); Complaint at 3 (“tester”). What do I mean—what does she mean—by that label? In Havens Realty Corp. v. Coleman, a case involving housing discrimination, the Supreme Court de- scribed tester plaintiffs this way: “In the present context, ‘testers’ are individuals who, without an intent to rent or purchase a home or apartment, pose as renters for the purpose of collecting evidence of unlawful [discriminatory] practices.” 455 U.S. 363, 373 (1982). That definition fits Laufer to a T. She brought her lawsuit pursuant to—and in an effort to vindicate the rights created under—28 C.F.R. § 36.302(e). That ADA-based regulation requires a hotel (among other things) to provide “enough detail” through its “res- ervation service[s]” to enable disabled persons to determine USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 48 of 68

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whether its rooms “meet[] his or her accessibility needs,” to “en- sure that individuals with disabilities can make reservations for ac- cessible guest rooms,” to “[r]eserve, upon request, accessible guest rooms,” and to “h[o]ld” specific “accessible guest room[s]” for “re- serving customer[s].” Id. § 36.302(e)(i)–(v). But much like the tester plaintiffs in Havens Realty, who had no “intent to rent or purchase a home or apartment,” the district court here found, and it is undisputed on appeal, that “Laufer . . . has no plan to ever visit” and “will never stay in” the Value Inn in Marianna, Florida—the particular hotel whose online reservation system she challenges as violative of the ADA’s implementing regulation. Doc. 45 at 3. So to be clear, Laufer has expressly disclaimed any interest in benefit- ing from the very provision that she seeks to enforce. Even so— despite her disinterest in visiting the Value Inn—Laufer, like the testers in Havens Realty, effectively “pose[d]” as a would-be patron and reviewed the hotel’s websites “for the purpose of collecting ev- idence of unlawful [ADA] practices.” 455 U.S. at 373. Now to be sure, Laufer claims to have suffered personal in- juries as a result of viewing the hotel’s websites that omit accessi- bility-related information—as already noted, she alleges a discrim- ination-based “stigmatic” injury that she says was accompanied by feelings of “frustration and humiliation.” Complaint at 9. More prominently though—and to her credit, she’s very transparent about this—Laufer views herself as an “advocate of the rights of similarly situated disabled persons.” Complaint at 3; see also Br. of Appellant at 2. In that capacity, she explained, she views hundreds USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 49 of 68

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of websites for hotels that she readily admits she has no plans to patronize in order to “monitor[], ensur[e], and determin[e]” whether they comply with the ADA—presumably to aid others who might actually want to visit them. Complaint at 3. As part of her litigation program—I can’t think of a better word for it—Laufer filed more than 50 ADA lawsuits against hotel owners in 2019 in the Northern District of Florida alone, see Doc. 45 at 1, and an ad- mittedly unscientific search of online court records suggests that, since 2018, she has filed more than 600 suits nationwide—the great majority of which appear to seek broad-based relief under the ADA. See, e.g., Laufer v. Looper, 22 F.4th 871 (10th Cir. 2022); Laufer v. Mann Hospitality, L.L.C., 996 F.3d 269 (5th Cir. 2021). 2 Laufer isn’t bashful about any of this. In her brief to us, she candidly proclaimed that ADA enforcement depends on “a small number of private plaintiffs who view themselves as champions for the disabled” and that “[f]or the ADA to yield its promise of equal access for the disabled, it may indeed be necessary and desirable for committed individuals to bring serial litigation advancing the time when public accommodations will be compliant with the ADA.” Br. of Appellant at 26 (quoting Molski v. Evergreen Dynasty Corp., 500 F.3d 1047, 1062 (9th Cir. 2007)). Without apology, Laufer

2 A PACER search for exact matches to “Deborah Laufer” as the plaintiff yielded 658 cases—all filed between July 2018 and today. A random sample of those cases consisted solely of ADA lawsuits brought against businesses. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 50 of 68

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considers herself a “private attorney general.” Id. at 27; see also Oral Arg. at 20:05–21:25. Laufer is therefore technically wearing two hats. On the one hand, to employ descriptors that I used in Sierra, she is suing to “vindicate [her] own rights and . . . seek[ing] remedies that will ac- crue to [her] personally”—which is of course perfectly appropriate. 996 F.3d at 1136. On the other hand, she is also—and I think it’s fair to say, more prominently—suing “on behalf of the community and seek[ing] a remedy that accrues to the public”—which I posited would implicate Article II. Id. The relief she wants—an injunction ordering the hotels to revise their websites—would simultaneously redress her private injuries and benefit the public at large. How, then, to characterize Laufer’s suit vis-à-vis the Article II concerns that I identified in Sierra? For starters, it seems clear to me that not every plaintiff who seeks relief that will redress her private injuries but that may also benefit the public risks violating Article II. Sometimes even the most narrowly tailored remedy will incidentally—but neces- sarily—inure to the public’s benefit. Imagine, for instance, a home- owner whose lakefront property is being damaged by a company’s ongoing discharge of pollutants into the water. To be sure, if the homeowner succeeds in obtaining an injunction to stop the pollu- tion as a means of preventing the degradation of his own land, the relief will benefit his neighbors—and, for that matter, many other users and admirers of the lake. But that fact alone surely doesn’t impinge on executive authority under Article II. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 51 of 68

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So what makes Laufer’s suit different? “Tester”-brought ac- tions like Laufer’s, I contend, are unique. Whereas the typical plaintiff suffers an injury and then chooses to sue, a tester plaintiff like Laufer chooses to sue and then—of her own free will—suffers an injury. She literally manufactures her own standing (or to put it another way, circumvents current standing doctrine’s limita- tions) by bringing herself to the source of her own injury—in this case, the allegedly offending hotel websites. Accordingly, tester suits implicate—and I think can violate—Article II for a reason highlighted by the Supreme Court in TransUnion: Testers exercise the sort of proactive enforcement discretion properly reserved to the Executive Branch. As the TransUnion Court emphasized, “the choice of how to prioritize and how aggressively to pursue legal actions against defendants who violate the law falls within the dis- cretion of the Executive Branch, not within the purview of private plaintiffs (and their attorneys).” 141 S. Ct. at 2207. Unlike the Pres- ident and his subordinates, the Court explained, private plaintiffs “are not accountable to the people and are not charged with pur- suing the public interest in enforcing a defendant’s general compli- ance with regulatory law.” Id. (citing Lujan, 504 U.S. at 577). Let me try to unpack the TransUnion Court’s brief discus- sion of executive enforcement discretion, by reference to both modern doctrine and Framing-era history. To start with the for- mer, we recently summarized that “[t]he Supreme Court has re- peatedly reaffirmed the principle—which dates back centuries— that ‘the Executive Branch has exclusive authority and absolute USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 52 of 68

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discretion to decide whether to prosecute a case.’” In re Wild, 994 F.3d 1244, 1260 (11th Cir. 2021) (en banc) (quoting United States v. Nixon, 418 U.S. 683, 693 (1974)). And to be clear, that discretion— whether or not to prosecute a particular violation of federal law— “‘flows not from a desire to give carte blanche to law enforcement officials but from recognition of the constitutional principle of sep- aration of powers.’” Id. at 1260 n.16 (quoting United States v. Ream, 491 F.2d 1243, 1246 n.2 (5th Cir. 1974)). And to be equally clear, while the Executive Branch’s exclusive enforcement discre- tion may be most conspicuous in criminal prosecutions, it extends further to include civil-enforcement actions, as well. See, e.g., In re Aiken County, 725 F.3d 255, 264 n.9 (D.C. Cir. 2013) (opinion of Kavanaugh, J.) (“Because they are to some extent analogous to criminal prosecution decisions and stem from similar Article II roots . . . civil enforcement decisions brought by the Federal Gov- ernment are presumptively an exclusive Executive power.”); see also, e.g., Heckler v. Chaney, 470 U.S. 821, 832 (1985) (“[A]n agency’s refusal to institute proceedings shares to some extent the characteristics of the decision of a prosecutor in the Executive Branch not to indict—a decision which has long been regarded as the special province of the Executive Branch, inasmuch as it is the Executive who is charged by the Constitution to ‘take Care that the Laws be faithfully executed.’” (quoting U.S. Const. art. II, § 3)). As best I can tell, modern Article II doctrine—which holds that case-by-case enforcement discretion is a core and nondelega- ble component of the executive power—is firmly rooted in USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 53 of 68

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Founding-era history and practice. Let’s start with pre-American sources, which reveal an understandable preoccupation with “tyr- anny”—and a corresponding commitment to a separation of the law-making and law-enforcing powers. For instance, “the cele- brated Montesquieu,” as James Madison dubbed the influential French political philosopher in The Federalist, wrote that “[w]hen the legislative and executive powers are united in the same person, or in the same body of magistrates, there can be no liberty”—be- cause, he warned, “apprehensions may arise, lest the same mon- arch or senate should enact tyrannical laws, to execute them in a tyrannical manner.” 1 Baron de Montesquieu, The Spirit of the Laws 182 (J.V. Prichard ed., Thomas Nugent trans., 1900); see The Federalist No. 47, at 298, 300 (James Madison) (Clinton Rossiter ed., 1961) (quoting this passage of The Spirit of the Laws). Not long thereafter, just across the English Channel, Blackstone sounded a similar theme using similar terms: “In all tyrannical governments, the supreme magistracy, or the right of making and of enforcing the laws, is vested in one and the same man,” such that “there can be no public liberty” because “[t]he magistrate may enact tyranni- cal laws, and execute them in a tyrannical manner.” 1 William Blackstone, Commentaries on the Laws of England *146 (1765) (emphasis omitted). This country’s Framers likewise “saw the separation of the power to prosecute from the power to legislate as essential to pre- serving individual liberty.” Aiken County, 725 F.3d at 264 (opinion of Kavanaugh, J.). Perhaps most famously, Madison wrote in USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 54 of 68

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Federalist No. 47 that “[t]he accumulation of all powers, legislative, executive, and judiciary, in the same hands . . . may justly be pro- nounced the very definition of tyranny.” The Federalist No. 47, supra, at 298. But Madison was hardly alone. James Wilson—who was a delegate to the Constitutional Convention, a member of the Committee of Detail that produced the initial draft of the Consti- tution, and later a Supreme Court justice—voiced the same con- cern: Let us suppose the legislative and executive powers united in the same person: can liberty or security be expected? No. . . . May [that person] not then—and, if he may, will he not then . . . enact tyrannical laws to furnish himself with an opportunity of executing them in a tyrannical manner?

1 Collected Works of James Wilson 705 (Liberty Fund ed., 2007). As Professor Zachary Price has explained in a thorough treatment of the subject, the Framers’ general concerns about di- viding the law-making and law-enforcing powers “presume,” more particularly, “that enforcement discretion is a proper aspect of the executive function.” Zachary S. Price, Enforcement Discretion and Executive Duty, 67 Vand. L. Rev. 671, 701 (2014) (emphasis added). The reason: “Were the President obliged to enforce congressional statutes to the hilt, the separation of executive and legislative func- tions would do nothing to moderate tyrannical laws.” Id. at 701– 02. “The separation of legislative and executive functions helps prevent tyranny precisely because a discretionary decision by USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 55 of 68

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executive officers intervenes between the enactment of the prohi- bition and its application to any particular individual.” Id. at 702 (emphasis added). One powerful piece of evidence regarding this connection— between dividing power as a means of avoiding tyranny in general and the exercise of case-by-case enforcement discretion in particu- lar—comes from a speech that future Chief Justice John Marshall made on the floor of Congress while serving in the House of Rep- resentatives. In it, Marshall defended President Adams’s handling of two cases involving allegedly mutinous sailors—one of whom Adams chose to extradite to England, the other of whom he opted not to prosecute: “If judgment of death [in a criminal case] is to be pronounced,” Marshall said, “it must be at the prosecution of the nation, and the nation may at will stop that prosecution.” 10 An- nals of Cong. 615 (1800). Importantly for our purposes, Marshall then explained that “[i]n this respect the President expresses consti- tutionally the will of the nation” and in so doing “may rightfully . . . enter a nolle prosequi, or direct that the criminal be prosecuted no farther.” Id. “This,” Marshall concluded, “is the exercise of an indubitable and a Constitutional power.” Id. In his speech, Mar- shall thereby “articulated, in strikingly modern terms, the norma- tive theory that the President, as the constitutional representative of ‘the nation,’ may decide which criminal violations to pursue and which to ignore.” Price, Enforcement Discretion, at 702–03. “Even more clearly than Madison, Montesquieu, or Blackstone, Marshall asserted that the executive function entails exercising USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 56 of 68

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independent judgment regarding whether the ‘will of the nation’ requires prosecution of a particular defendant who violated Con- gress’s general enactments.” Id. at 703. And to be clear, other Framing-era evidence—like modern doctrine—indicates that the President’s constitutional power “to enforce the execution of [the] laws” transcends the criminal-prosecution realm to include, as well, the pursuit of what we would recognize today as civil sanc- tions—for example, “pecuniary mulcts” (i.e., fines) and “suspen- sion[s] or divestiture[s] of privileges.” The Federalist No. 21, supra, at 134–35 (Alexander Hamilton). Rounding out the story, it seems clear that the Framers’ un- derstanding—that as a protection against tyrannical government Executive Branch officials were vested with substantial discretion in deciding how and to what extent to enforce federal law in par- ticular instances—carried over into actual practice: “[F]ederal pros- ecutors and other executive officials claimed from the beginning authority to decline enforcement of federal statutes in particular cases—an important indication that the executive role has always been understood to entail such authority.” Price, Enforcement Discretion, at 676. Professor Price has compiled substantial evi- dence, for instance, (1) that early administrations “terminated roughly a third of federal prosecutions between 1801 and 1829” via writs of nolle prosequi, see id. at 724 (citing Statement of Convic- tions, Executions, and Pardons, H.R. Doc. No. 20-146 (Feb. 26, 1829)); (2) that in 1821 the Attorney General formally opined that “‘[t]here can be no doubt of the power of the President to order a USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 57 of 68

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nolle prosequi in any stage of a criminal proceeding in the name of the United States,’” id. at 725 (quoting Power to Order a Nolle Prosequi, 5 Op. Att’y Gen. 729, 729 (1821)); and (3) that in 1832 the Supreme Court dismissed a pending case because the President di- rected a nol pros, id. at 724–25 (citing United States v. Phillips, 31 U.S. 776, 777 (1832)). 3

3 As should be clear from the material quoted in text, the historical sources seem to reflect a distinction between ordinary, case-by-case discretionary en- forcement determinations, which Article II protects, and what I’ll call “pro- grammatic” non-enforcement, which it does not. The 1689 English Bill of Rights, for instance, expressly declared “illegal” the “pretended power[s]” of “suspending” and “dispensing with” parliamentary acts “by regal authority.” An Act Declaring the Rights and Liberties of the Subject, and Settling the Suc- cess of the Crown, 1 W. & M., Sess. 2, c. 2 (1689). On this side of the Atlantic, “several states during the American revolutionary period adopted constitu- tions including prohibitions on executive suspension of laws,” Price, Enforce- ment Discretion, at 692 (citing Steven G. Calabresi et al., State Bills of Rights in 1787 and 1791: What Individual Rights Are Really Deeply Rooted in Amer- ican History and Tradition?, 85 S. Cal. L. Rev. 1451, 1534–35 (2012)), and “[a]t the Constitutional Convention, the delegates unanimously rejected a proposal to grant the President suspending authority,” id. at 693 (citing 1 The Records of the Federal Convention of 1787, at 103–04 (Max Farrand ed., 1966)). I read- ily confess, of course, that the distinction between case-by-case and program- matic non-enforcement could get a little fuzzy at the border, but that doesn’t render the line illusory. Cf., e.g., Chaney, 470 U.S. at 833 n.4 (noting that while agency nonenforcement decisions are generally unreviewable, the situation at issue was not one “where it could justifiably be found that the agency ha[d] consciously and expressly adopted a general policy that [was] so extreme as to amount to an abdication of its statutory responsibilities” (quotation marks omitted)). USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 58 of 68

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In sum, it seems to me that the Founding-era and early his- torical evidence strongly indicates that as originally understood, the Constitution protected private citizens from arbitrary—“tyran- nical”—exercises of government power, at least in part, by vesting enforcement discretion in the President and his subordinates. C If, as I think the evidence bears out, enforcement discretion is part and parcel of the “executive Power” vested by Article II in the President, then it follows, for reasons I explained in Sierra, that such discretion “can’t be exercised by private parties—including, as relevant here, private plaintiffs.” 996 F.3d at 1133 (citing Martin v. Hunter’s Lessee, 14 U.S. (1 Wheat.) 304, 329–30 (1816) (Story, J.)). 4 That is true not only for formal, structural reasons—in particular, Article II’s explicit vesting of federal “executive Power” in the Pres- ident, see U.S. Const. art. II, § 1—but also instrumental ones. Scholars—most prominently Tara Grove—have explained that Ar- ticle II’s Vesting and Take Care Clauses prohibit both Congress and the President from delegating to private parties discretion over the

4 As I’ve previously explained, I view qui tam actions as an idiosyncratic ex- ception to the general rule that private parties can’t exercise executive power. See Sierra, 996 F.3d at 1135. And in any event, it may well be that, as an orig- inal matter, qui tam actions didn’t present serious Article II problems because any executive power and discretion exercised by private relators remained subject to the control of federal district attorneys, who could terminate the suits at will. See id. at 1135 n.14 (citing Harold J. Krent, Executive Control Over Criminal Law Enforcement: Some Lessons from History, 38 Am. U. L. Rev. 275, 292–93, 296 (1989)). USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 59 of 68

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enforcement of federal criminal and civil laws. See Tara Leigh Grove, Standing as an Article II Nondelegation Doctrine, 11 U. Pa. J. Const. L. 781, 783–85 (2008). Grove contends that this Article-II- based nondelegation principle serves, among other objectives, to “safeguard individual liberty against arbitrary exercises of private prosecutorial discretion” by ensuring that the awesome power of law enforcement—the authority to bring suit against anyone, at any time, anywhere in the country, for any of innumerable ongo- ing legal violations—is exercised only by actors subject to political and legal constraints. See id. at 783, 791. Allowing unaccountable private plaintiffs to exercise enforcement discretion “to pursue the violators of [their] choice, unencumbered by the legal and practical checks that constrain public enforcement agencies,” would impli- cate a “central premise of our constitutional order,” already dis- cussed in detail—namely, “the need for structural checks against the exercise of arbitrary power.” Id. at 822, 837 (quotation marks omitted). D Which brings us back to Laufer. Do tester plaintiffs like Lau- fer proactively exercise law-enforcement discretion in a way that implicates—and may actually violate—Article II? Do they, in the TransUnion Court’s words, choose “how to prioritize and how ag- gressively to pursue legal actions against defendants who violate the law”? 141 S. Ct. at 2207. It seems to me that they do. First, and most prominently, a tester like Laufer exercises executive-style enforcement discretion by freely choosing how USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 60 of 68

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vigorously the law should be enforced—she can bring one lawsuit, or a dozen, or hundreds. And there’s no external check on that choice: There’s no limit to the number of defendants that a tester can investigate, decide to sue, and (then) obtain the necessary in- jury from—except her (and her attorneys’) time, will, and money. For their part, Laufer and her lawyers have opted for an aggressive enforcement strategy. The record in this case reveals that Laufer filed more than 50 ADA-related lawsuits in the Northern District of Florida during 2019 alone. And publicly available docket data re- veal the breadth of Laufer’s (and her lawyers’) enforcement pro- gram: Again, from what I can tell, since 2018 Laufer herself has filed more than 600 suits nationwide—in federal courts in Colo- rado, Connecticut, the District of Columbia, Florida, Georgia, Illi- nois, Indiana, Maine, Maryland, Massachusetts, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Texas, and Wisconsin. And Laufer has help: First, Patricia Kennedy, who, like Laufer, views herself as “an ADA advocate and a ‘tester’” who “monitor[s]” hotels’ “compliance with” the Act—and who, conspicuously, is of- ten represented by the same lawyers who represent Laufer—has filed at least “250 ADA cases in the Southern District of Florida since . . . October 2018,” and, according to online court records, many hundreds more in other districts around the country. Ken- nedy v. Floridian Hotel, Inc., 998 F.3d 1221, 1226 (11th Cir. 2021). And then there is Owen Harty, who is also represented by the same lawyers, is also a self-proclaimed “tester” who “monitors whether places of public accommodation and their websites comply with the ADA,” Harty v. West Point Realty, Inc., No. 20-2672, 2022 WL USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 61 of 68

28 NEWSOM, J., Concurring 20-14846

815685, at * 1 (2d Cir. Mar. 18, 2022), and, according to online rec- ords, has also filed hundreds of website-related ADA suits across the country. Second, and relatedly, a tester like Laufer investigates her targets first and then selects from among them which to pursue. During oral argument, for instance, Laufer’s attorney announced that “we”—by which he presumably meant Laufer, Kennedy, and the other lawyers in his firm—“do strictly online reservation cases.” Oral Arg. at 17:11–17:18. His statement speaks volumes about how tester plaintiffs and their lawyers proactively exercise executive enforcement discretion. Just as Laufer and her attorneys only prosecute “online reservation cases,” they could just as easily exercise enforcement discretion in other ways or to other ends. For instance, they could opt to prioritize large chain establishments or hotels in a particular region of the country. They could even single out a particular hotel or brand that they view as recalcitrant. Alter- natively, they could target noncompliance with an altogether dif- ferent ADA provision or regulation. They could opt to go easy on a hotel that has fallen on hard times or, more perniciously, target small mom-and-pop establishments that lack the resources to fight back. Worst of all, a tester or her lawyers could (at least theoreti- cally) choose among enforcement targets based on arbitrary or dis- criminatory factors that Executive Branch officials, bound by con- stitutional and legal strictures, would be barred from considering. See, e.g., Grove, Standing as Nondelegation, at 798. I don’t mean to suggest that Laufer and her attorneys have engaged in these USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 62 of 68

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sorts of case-by-case determinations, for good or ill—only that they could. Executive Branch officials make these sorts of discretionary enforcement judgments every day. In doing so, they carry out the Framers’ design and check the ambition of potentially overzealous legislators. And for their choices, they are accountable—both po- litically, to the voters, and legally, to the Constitution. Unaccount- able private parties (and their fee-conscious lawyers) have no in- centive to play that role. By making enforcement decisions that are not only different from those that Executive Branch officials might make but are also unchecked by the sorts of political and legal con- straints that bind government enforcers, private parties may actu- ally exacerbate the risk of arbitrary power. 5

5 Because Laufer sued (at least in part) under an Attorney-General-promul- gated regulation, see 28 C.F.R. § 36.501(a), one might argue that Congress properly authorized the Executive Branch to enforce Title III of the ADA, see 42 U.S.C. § 12188(b) (“Enforcement by the Attorney General”), and that the Executive Branch, in turn, delegated its enforcement authority to private plaintiffs by granting them a cause of action. I don’t think so. If, as I contend, tester-brought lawsuits are an exercise of executive power, then the Attorney General’s purported delegation is ineffective, because the constitutionally vested “executive Power” to enforce the law cannot be delegated (abdicated) to private parties. See supra at 25–26; Grove, Standing as Nondelegation, at 783 (“Article II prohibits Congress and the Executive Branch from delegating . . . discretionary enforcement authority to private parties . . . .” (emphasis added)); see also Seila Law LLC v. Consumer Fin. Prot. Bureau, 140 S. Ct. 2183, 2191–92 (2020) (“The President’s power to remove—and thus super- vise—those who wield executive power on his behalf follows from the text of USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 63 of 68

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* * * To sum up, a plaintiff’s suit implicates (and may well violate) Article II if the plaintiff, in bringing the action, exercises the sort of broad-ranging enforcement discretion that the Constitution vests exclusively in Executive Branch officials—if, in the Supreme Court’s words, she chooses “how to prioritize and how aggres- sively to pursue legal actions against defendants who violate the law.” TransUnion, 141 S. Ct. at 2207. 6 Having said that, a caveat: Just as I acknowledged in Sierra that “re-conceptualizing ‘standing’

Article II, was settled by the First Congress, and was confirmed in the land- mark decision Myers v. United States, 272 U.S. 52 (1926)”); John F. Manning, Separation of Powers as Ordinary Interpretation, 124 Harv. L. Rev. 1939, 2011 (2011) (noting that with respect to the Vesting Clauses of Articles I, II, and III, “the careful and intricate design of each branch makes it difficult to think of the accompanying assignments of power as merely provisional”).

6 To be clear, my concern here isn’t with statutory enactments themselves, but rather the way that they can be enforced—in particular, by testers. In Si- erra, I argued that Article II limits Congress’s ability to enact statutes “author- izing an individual plaintiff to sue for harm done to society generally.” 996 F.3d at 1136 (emphasis added). As already noted, tester plaintiffs like Laufer at least nominally allege personal injuries—as they must, to obtain conven- tional Article III standing. The Article II problem arises, I argue, when those plaintiffs exercise enforcement discretion by proactively manufacturing inju- ries in order to sue and thereby remedy public wrongs. So, the statutes under which tester plaintiffs sue aren’t facially unconstitutional, because they validly apply to plaintiffs seeking redress for private injuries. They are, however, un- constitutional as applied to tester suits. See, e.g., Harris v. Mexican Specialty Foods, Inc., 564 F.3d 1301, 1308 (11th Cir. 2009) (noting the question whether an otherwise valid statute can “be constitutionally applied in [the] particular circumstances” presented by a specific plaintiff’s suit). USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 64 of 68

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in Article II terms . . . raise[d] its own set of hard questions,” 996 F.3d at 1139, so it is with this more particular application of Article II to tester plaintiffs. Here, as there, it won’t always be “self-evident where proper individual enforcement leaves off and the ‘executive Power’ begins.” Id. Perhaps the hardest question of all with re- spect to testers is how to identify them and distinguish them from conventional, non-tester plaintiffs. I needn’t—and so won’t—at- tempt to definitively answer that question today. This case is straightforward: Laufer openly advertises herself as a “tester” and an “advocate of the rights” of others and admits that she has no intention ever to patronize the hotels whose policies she is attempt- ing to change. Even in less obvious cases, it would seem to me significant—and indicative of tester status—if a plaintiff brought herself, as Laufer did, to the source of her own injuries in order to manufacture standing to sue and took actions that she wouldn’t otherwise have taken but for her desire to advance the rights of others. In those circumstances—which strongly suggest that the USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 65 of 68

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plaintiff has exercised executive enforcement discretion—Article II imposes a real constraint. 7

7 One last thing: Given my conclusion that tester suits like Laufer’s violate Article II, why am I concurring in, rather than dissenting from, my own opin- ion for the Court vacating the district court’s dismissal of Laufer’s action? In short, because I recognize that my own view about how Article II might effec- tively limit plaintiffs’—and particularly tester plaintiffs’—authority to sue is not the law. In TransUnion, the Supreme Court observed that a “regime where Congress could freely authorize unharmed plaintiffs to sue defendants who violate federal law . . . would infringe on the Executive Branch’s Article II authority.” 141 S. Ct. at 2207 (emphasis in original). But as my opinion for the Court in this case explains, I think we’re compelled by existing precedent to conclude that Laufer has suffered a stigmatic injury. I happen to think that her suit violates Article II anyway, but I recognize that, at least for now, I am alone in that view. Moreover, the Supreme Court expressly sanctioned a tester-brought lawsuit in Havens Realty, 455 U.S. 363. To be sure, Havens Realty’s standing discussion relied on the now-abrogated proposition that Ar- ticle III injury “may exist solely by virtue of statutes creating legal rights, the invasion of which creates standing.” Id. at 373 (quotation mark omitted). But see TransUnion, 141 S. Ct. at 2205 (“[W]e cannot treat an injury as ‘concrete’ for Article III purposes based only on Congress’s say-so.” (quoting Trichell v. Midland Credit Mgmt., Inc., 964 F.3d 990, 999 n.2 (11th Cir. 2020))). But the Supreme Court hasn’t—either in TransUnion or elsewhere—expressly over- ruled Havens’s approval of tester actions. So even though I think, as a matter of first principles, Laufer’s suit runs afoul of Article II, there’s no basis in cur- rent doctrine to so hold. USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 66 of 68

20-14846 ED CARNES, J., Concurring 1

ED CARNES, Circuit Judge, concurring: I concur in the majority opinion, which holds that Laufer has properly alleged stigmatic injury but correctly states that its holding “does not prevent the district court from inquiring on re- mand into the jurisdictional facts underlying Laufer’s alleged in- jury.” Maj. Op. at 5–6 n.2. Not only is the district court free to inquire into the jurisdictional facts, it has a duty to do so. See, e.g., Arbaugh v. Y&H Corp., 546 U.S. 500, 514 (2006) (“[C]ourts, includ- ing this Court, have an independent obligation to determine whether subject-matter jurisdiction exists, even in the absence of a challenge from any party.”); ACLU of Fla., Inc. v. City of Sarasota, 859 F.3d 1337, 1340 (11th Cir. 2017) (noting that a court has an ob- ligation to inquire into its jurisdiction any time it may be lacking). Plaintiffs may make factual allegations about a court’s juris- diction to decide their lawsuits, but they do not make factual find- ings about it. Courts do. That is why there is a difference in the procedures used to decide facial and factual questions about juris- diction. See Lawrence v. Dunbar, 919 F.2d 1525, 1529 (11th Cir. 1990) (“Facial attacks on the complaint require the court merely to look and see if the plaintiff has sufficiently alleged a basis of subject matter jurisdiction, and the allegations in his complaint are taken as true for the purposes of the motion. Factual attacks, on the other hand, challenge the existence of subject matter jurisdiction in fact, irrespective of the pleadings, and matters outside the pleadings, such as testimony and affidavits, are considered.”) (cleaned up). USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 67 of 68

2 ED CARNES, J., Concurring 20-14846

As the majority opinion instructs, on remand it “remains for the district court to determine (or, if it has done so already, to clar- ify) whether, as a factual matter, Laufer has shown that she suffered the requisite frustration and humiliation as a result of viewing the Value Inn’s websites.” Maj. Op. at 12. And, by “district court,” we mean the district court judge, not the jury in a trial presided over by the judge. See, e.g., ACLU of Fla., Inc., 859 F.3d at 1340 (noting that “a district court confronted with a factual challenge to its juris- diction” must “inquire into jurisdiction, including probing into and resolving any factual disputes which go to its power to adjudicate the matter”) (cleaned up); Barnett v. Okeechobee Hosp., 283 F.3d 1232, 1237–38 (11th Cir. 2002) (noting that in a “factual attack on jurisdiction,” where “the very facts providing cause for jurisdiction are themselves challenged,” the “district court is allowed to con- sider the facts as it sees fit” and in “essence . . . conducts a bench trial on the facts that give rise to its subject matter jurisdiction”). The factual issue relevant to jurisdiction is whether Laufer’s inability to obtain from the hotel’s website the information she wanted caused her to suffer emotional distress in the form of hu- miliation, frustration, and a sense of isolation and segregation, which she otherwise would not have suffered. Laufer filed an affi- davit averring that she did suffer those kinds of emotional distress because she could not obtain from the website information, which she does not contend would ever be of the slightest practical value to her personally. It is unlikely that at a hearing on the issue there will be any witnesses refuting Laufer’s own testimony about how USCA11 Case: 20-14846 Date Filed: 03/29/2022 Page: 68 of 68

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she felt and how much, if any, distress she suffered. How could there be any, since we are talking about what went on inside her head? Still, that is not the end of the matter. It isn’t because, as we have held many times, a district court is not bound to accept as true a party or other witness’ testimony even if it is unrefuted. See, e.g., Hawk v. Olson, 326 U.S. 271, 279 (1945) (“This, of course, does not mean that uncontradicted evidence of a witness must be accepted as true on the hearing. Credibility is for the trier of facts.”); Negron v. City of Miami Beach, 113 F.3d 1563, 1570 (11th Cir. 1997) (noting that the “district court as factfinder was free to reject” a witness’ “testimony, even if it was uncontradicted”); Burston v. Caldwell, 506 F.2d 24, 26 (5th Cir. 1975) (“The district court, of course, was not required to accept his testimony, even if uncontradicted.”); Ty- ler v. Beto, 391 F.2d 993, 995 (5th Cir. 1968) (“Credibility is for the trier of the facts and the uncontradicted testimony of a witness does not have to be accepted.”); Slater v. U. S. Steel Corp., 871 F.3d 1174, 1190–91 (11th Cir. 2017) (Carnes, J., concurring) (noting that the reason a district court need not accept a party’s testimony even if it is not contradicted by other evidence is that a court “has the au- thority and responsibility to find the facts and not to blindly accept testimony”). Were it otherwise, a plaintiff in this kind of case could al- ways establish injury by testifying that she suffered in ways that only she could possibly know or have witnessed. The injury in fact requirement of standing is not that much of a pushover.