Constance Henry, on behalf of herself, and all others similarly situated v. Omoi, Inc.

CourtDistrict Court, N.D. Illinois
DecidedMarch 6, 2026
Docket1:25-cv-03151
StatusUnknown

This text of Constance Henry, on behalf of herself, and all others similarly situated v. Omoi, Inc. (Constance Henry, on behalf of herself, and all others similarly situated v. Omoi, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Constance Henry, on behalf of herself, and all others similarly situated v. Omoi, Inc., (N.D. Ill. 2026).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

CONSTANCE HENRY, on behalf of ) herself, and all others similarly situated, ) ) Plaintiffs, ) Case No. 25-cv-3151 ) v. ) Hon. Steven C. Seeger ) OMOI, INC., ) ) Defendant. ) _____________________________________)

MEMORANDUM OPINION AND ORDER Constance Henry, a blind person, wanted to buy a pen. She decided to do some shopping online, and she found her way to Omoi Inc.’s website, Omoionline.com. And that’s where the virtual shopping trip went awry. Henry couldn’t see the website, and it didn’t support a screen reader to help the visually impaired. She needed help from someone else to buy the pen. So she sued. Henry filed a complaint against Omoi, alleging a violation of the ADA. Her return to the Dirksen Federal Building was something of a homecoming for her. She is a frequent filer, having filed dozens of cases in this district about websites that allegedly violate the ADA. If plaintiffs could earn frequent filer miles, she would have platinum status. This Court asked Henry to explain why the ADA governs the accessibility of websites. A few weeks later, the parties settled. And they moved this Court to enter a proposed consent decree. The parties submitted a proposed order, but it has a few problems. For starters, the proposed order does not comply with Rule 65(d). The parties also don’t explain why a consent decree is appropriate. For the reasons stated below, the motion for entry of a consent judgment or consent decree is denied.

Background Constance Henry is “legally blind.” See Cplt., at ¶ 2 (Dckt. No. 1). And she likes pens. Id. at ¶¶ 10, 39. In fact, Henry has “a collection of pens from various famous brands and a refined taste and appreciation for fine writing instruments.” Id. Henry also has a flair for gift-giving. She wanted to share the gift of writing and penmanship with others. So, she decided to buy a pen “as a thoughtful gift for her closest friend.” Id. As a pen expert, Henry knew what to buy – “a branded sports pen.” Id. Henry hopped on the internet to find a digital pen store. Id. Blind people have various tools that they can use to navigate websites. Id. at ¶¶ 7, 19, 25, 33, 39. Henry, for instance, uses

a screen reader, which reads text from a website out loud. Id. Websites can help blind people in other ways, too. Using alternative text and thoughtful, well-designed headings can make information more digestible for screen readers. While browsing for pens, Henry allegedly found her way to the website of Omoi. Id. at ¶¶ 10, 39. And that’s when she ran into trouble. Omoi sells premium pens, high-quality stationery products, and other goods on its website. Id. at ¶¶ 5, 39–40. But according to the complaint, Omoi’s website isn’t accessible to blind people. Id. The website doesn’t use proper alternative text. Id. at ¶ 35(a). Its drop-down lists are opaque to screen readers. Id. at ¶ 35(h). And Omoi’s website practically “requires the use of a mouse to complete a transaction.”1 Id. at ¶ 36. In the end, Henry couldn’t purchase a pen without the help of a person who could see. Id. at ¶ 7, 39. Henry responded by filing the lawsuit at hand, alleging a violation of the ADA. This case isn’t Henry’s first entry into the federal courthouse. Or the second. Or the

third. By the sound of things, Henry apparently has had lots of problems shopping on websites. And she has lots of lawsuits to show for it. Henry has filed dozens of complaints in this district about websites that allegedly do not comply with the ADA. Her lawsuits involve websites that sell all sorts of products, such as health supplements (24-cv-13276, 25-cv-17, 25-cv-2093, 25-cv-2094, 25-cv-11966), backpacks (25-cv-93), outdoor apparel (25-cv-94, 25-cv-13004), “elegant clothing items” (25-cv-280), high-quality footwear (25-cv-281, 25-cv-571), coveralls (25-cv-574), boots (25-cv-825), rugs (25-cv-828, 25-cv-2781), card games about anime or Japanese video games (25-cv-1065), hair dyes (25-cv-1069, 25-cv-1280), stretchy jeans (25-cv-1281), honey (25-cv-1691), Asian-inspired

food (25-cv-3145), jewelry (25-cv-3471, 25-cv-8954), sandals (25-cv-3706), snacks (25-cv- 3708), women’s clothing (25-cv-4020, 25-cv-5064), vacation tours and activities (25-cv-4501), skincare products (25-cv-5073, 25-cv-5076, 25-cv-10236, 26-cv-1558, 25-cv-10325), Chicago- style hot dogs (25-cv-5355), t-shirts (25-cv-8900), glassware (25-cv-8943), kitchen appliances (25-cv-9297), Mediterranean food (25-cv-9804), plant seeds (25-cv-9812), wool bedding (25-cv- 12067), swimwear (25-cv-12483), yoga mats (25-cv-13407), duffel bags (25-cv-13408), fitness apparel (25-cv-13864), slippers (25-cv-14983), high quality meat snacks (25-cv-14984), and stylish home furniture and decor (26-cv-1558).

1 The complaint explains that “blind users cannot use a mouse.” See Cplt., at ¶ 36 (Dckt. No. 1). Instead, they usually “interact with the page using only the keyboard.” Id. Of all things, Henry filed a new lawsuit yesterday, too (26-cv-2483). She had trouble buying “high-quality body oil and signature fragrance that felt more refined than traditional drugstore options.” That’s a lot of shopping gone wrong. By and large, the complaints are a glorified copy-and-paste operation. Henry simply

takes the last complaint, adds a sprinkling of facts about the latest defendant, and launches the new case. The cases often settle, relatively quickly. It is worth pausing to ask why. Lawsuits impose costs on defendants. All too often, it is cheaper to settle a case – even if it is meritless – than to fight it. From a dollars-and-cents perspective, it is better to settle a case for $5 than to fight it and win at a cost of $10. Defendants have an incentive to get out on the cheap if they can. Settling a meritless case might make sense from an economic perspective. But writ large, getting defendants to settle case after case is problematic if the cases have a low probability of

success. If litigation costs are driving the settlements, then the settlements feel extortionate. That principle is true even in cases where a defendant pays nothing, and simply agrees to change its business practices (like the case at hand). A defendant might decide that changing its website is cheaper than fighting a lawsuit about changing its website. One could be forgiven for wondering whether that’s the situation here. Maybe defendants keep settling these cases – even though they might have no merit – because settling is cheaper than fighting. The ADA prohibits discrimination in a “place of public accommodation.” See 42 U.S.C. § 12182(a) (“No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation.”) (emphasis added). The ADA does not define the word “place.” But dictionaries reveal that the word typically conveys something physical or spatial. See Webster’s Ninth New Collegiate Dictionary

897 (9th ed. 1990) (“physical environment”; “physical surroundings”; “an indefinite region or expanse”; “a particular region . . . or location); Webster’s New World Dictionary of American English 1031 (3d ed. 1988) (“a square or court in a city”; “space [or] room”; “a particular area”; “the part of space occupied by a person or thing”; “a building or space”); The American Heritage Dictionary 946 (2d ed. 1982) (“A portion of space”; “An area occupied by or set aside for a specific person or purpose”; “A definite location, esp.: An abode, such as a house or an apartment [or] A business establishment or office”) (emphasis added). A website is not a place. You can’t physically go there.

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