Richard Hunstein v. Preferred Collection and Management Services, Inc.

48 F.4th 1236
CourtCourt of Appeals for the Eleventh Circuit
DecidedSeptember 8, 2022
Docket19-14434
StatusPublished
Cited by59 cases

This text of 48 F.4th 1236 (Richard Hunstein v. Preferred Collection and Management Services, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Richard Hunstein v. Preferred Collection and Management Services, Inc., 48 F.4th 1236 (11th Cir. 2022).

Opinion

USCA11 Case: 19-14434 Date Filed: 09/08/2022 Page: 1 of 80

[PUBLISH]

In the

United States Court of Appeals For the Eleventh Circuit

____________________

No. 19-14434 ____________________

RICHARD HUNSTEIN, Plaintiff-Appellant, versus PREFERRED COLLECTION AND MANAGEMENT SERVICES, INC., Defendant-Appellee.

Appeal from the United States District Court for the Middle District of Florida D.C. Docket No. 8:19-cv-00983-TPB-TGW ____________________ USCA11 Case: 19-14434 Date Filed: 09/08/2022 Page: 2 of 80

2 Opinion of the Court 19-14434

Before WILLIAM PRYOR, Chief Judge, WILSON, JORDAN, ROSENBAUM, JILL PRYOR, NEWSOM, BRANCH, GRANT, LUCK, LAGOA, BRASHER, and TJOFLAT, * Circuit Judges. GRANT, Circuit Judge, delivered the opinion of the Court, in which WILLIAM PRYOR, Chief Judge, WILSON, BRANCH, LUCK, LAGOA, BRASHER, and TJOFLAT, Circuit Judges, joined. WILLIAM PRYOR, Chief Judge, filed a concurring opinion, in which TJOFLAT, Circuit Judge, joined. NEWSOM, Circuit Judge, filed a dissenting opinion, in which JORDAN, ROSENBAUM, and JILL PRYOR, Circuit Judges, joined. GRANT, Circuit Judge: In opinion after opinion, one standing issue continues to arise—what it takes to show concrete harm. That question was once tricky. But for this case and others like it, where the plaintiff alleges no harm besides the violation of a statute, the Supreme Court has cut a straightforward path. Like it or not, that path is ours to follow. We have done so before. We recently held, en banc, that pleading a bare procedural violation of a statute was not enough, at least on its own, to establish concrete injury. And in that same case, we followed the Supreme Court’s direction to consider

* Senior Circuit Judge Gerald B. Tjoflat elected to participate in this decision pursuant to 28 U.S.C. § 46(c). USCA11 Case: 19-14434 Date Filed: 09/08/2022 Page: 3 of 80

19-14434 Opinion of the Court 3

common-law torts as sources of information on whether a statutory violation had caused a concrete harm. The comparison shed helpful light there; because two tort elements were missing from the statutory violation, no similar harm could be inferred between the two. The Supreme Court has since ratified our approach. In TransUnion, the Court reiterated that harm from a statutory violation had to be “real” in order to be concrete, and that one way to tell if a harm is real is to compare it to a harm redressed in a traditional common-law tort. The Court also used the same approach that we did—comparing the elements—to determine whether the harm caused by a new statutory violation was similar to the one invoked by an old tort claim. When viewed as a way to evaluate whether actual harm occurred, this approach makes sense—if the elements do not match up, how could the harm that results from those elements? Here, we walk that same path again. The plaintiff alleges that a creditor sent information about his debt to a mail vendor, which then sent him a letter on behalf of the creditor reminding him of the terms of the debt. Though he identified no specific harm in his complaint, he now claims that the debt collector’s act caused him a concrete injury because it was analogous to the common- law tort of public disclosure. The problem with this theory is that his alleged reputational injury lacks a necessary element of the comparator tort—the requirement that the disclosure be public. USCA11 Case: 19-14434 Date Filed: 09/08/2022 Page: 4 of 80

4 Opinion of the Court 19-14434

Without publicity, a disclosure cannot possibly cause the sort of reputational harm remediated at the common law. The comparison to public disclosure of private facts is the sole basis on which the plaintiff rested his claim of concrete harm. Because that comparison fails, he cannot show any real harm, and we dismiss his complaint. I. Richard Hunstein experienced a nearly inevitable frustration of modern American life—an expensive medical bill. When he did not pay, the hospital transferred the debt to a collection agency, Preferred Collection and Management Services. The agency, in turn, hired a commercial mail vendor to notify Hunstein that he needed to settle his debt. To that end, the collection agency sent its vendor several pieces of information, including Hunstein’s name, his son’s name, the amount of the debt, and the fact that the debt was incurred by Hunstein for his son’s medical treatment. The vendor inserted the information into a prewritten form letter (on Preferred Collection’s letterhead and with Preferred Collection’s signature) and sent it along to Hunstein. 1 Within days of receiving the letter, Hunstein filed suit. He alleged that Preferred Collection had disclosed information about

1 These letters, a common feature of modern debt collection, are known as “dunning letters.” That term comes from the verb “dun,” a word of unknown origin meaning “[t]o importune (a debtor) for payment.” Dun, The American Heritage Dictionary of the English Language 555 (5th ed. 2016). USCA11 Case: 19-14434 Date Filed: 09/08/2022 Page: 5 of 80

19-14434 Opinion of the Court 5

his debt to a third party—the mail vendor—in violation of the Fair Debt Collection Practices Act. 2 See 15 U.S.C. § 1692c(b). The district court granted Preferred Collection’s motion to dismiss, finding no violation because the communication to the mail vendor was not “in connection with the collection of any debt” as required for liability under the Act. Id. Hunstein appealed. A panel of this Court reversed—but not before requesting supplemental briefing on standing. Hunstein v. Preferred Collection & Mgmt. Servs., Inc., 994 F.3d 1341, 1344–45 (11th Cir. 2021). Our en banc decision in Muransky v. Godiva Chocolatier, Inc. had recently been issued, making it clear that Hunstein’s suit could not survive a standing inquiry if he simply alleged a “bare procedural violation” of the Fair Debt Collection Practices Act. See 979 F.3d 917, 921 (11th Cir. 2020). Muransky, to be sure, was also clear that some statutory violations could cause a real harm that supported standing; we reiterated the Supreme Court’s guidance from Spokeo, Inc. v. Robins that one way to evaluate such alleged statutory harms was by comparing them to traditional common- law tort claims. See id. at 926 (citing 578 U.S. 330, 340–41 (2016)). Because Hunstein had pleaded what could be characterized, at best, as an intangible harm resulting from a statutory violation,

2 Hunstein brought two additional claims on statutory grounds, alleging violations of a different section of the Fair Debt Collection Practices Act and of the Florida Consumer Collection Practices Act. See 15 U.S.C. § 1692f; Fla. Stat. § 559.72(5). But he appeals only the dismissal of his § 1692c(b) claim. USCA11 Case: 19-14434 Date Filed: 09/08/2022 Page: 6 of 80

6 Opinion of the Court 19-14434

the panel considered whether his alleged injury had a common-law analogue. It did—at least as the panel saw it. The majority opinion recognized that Hunstein had alleged neither a tangible harm nor a “risk of real harm,” but held that his injury was concrete in any event. Hunstein, 994 F.3d at 1346–49 (quoting Muransky, 979 F.3d at 927). It was enough, the panel said, that his alleged harm had a “close relationship” to “invasion-of-privacy torts,” especially “public disclosure of private facts.” Id. at 1347 (quotations omitted).

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48 F.4th 1236, Counsel Stack Legal Research, https://law.counselstack.com/opinion/richard-hunstein-v-preferred-collection-and-management-services-inc-ca11-2022.