Christopher Holmes v. Elephant Insurance Company

Court of Appeals for the Fourth Circuit·Decided October 14, 2025·No. 23-1782·Published

Opinion

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 23-1782

CHRISTOPHER HOLMES; TRINITY BIAS; JAIME CARDENAS; ROBERT SHAW, individually and on behalf of those similarly situated,

Plaintiffs – Appellants,

v.

ELEPHANT INSURANCE COMPANY; ELEPHANT INSURANCE SERVICES, LLC; PLATINUM GENERAL AGENCY INC., d/b/a APPARENT INSURANCE,

Defendants – Appellees.

Appeal from the United States District Court for the Eastern District of Virginia, at Richmond. John A. Gibney, Jr., Senior District Judge. (3:22-cv-00487-JAG)

Argued: October 29, 2024 Decided: October 14, 2025

Before AGEE, RICHARDSON, and BERNER, Circuit Judges

Affirmed in part, reversed in part, and remanded by published opinion. Judge Richardson wrote the opinion, in which Judge Agee and Judge Berner joined.

ARGUED: Kate M. Baxter-Kauf, LOCKRIDGE, GRINDAL & NAUEN, P.L.L.P., Minneapolis, Minnesota, for Appellants. James Francis Monagle, MULLEN COUGHLIN LLC, Sacramento, California, for Appellees. ON BRIEF: Lee Floyd, BREIT BINIAZAN, PC, Richmond, Virginia; M. Anderson Berry, CLAYEO C. ARNOLD, A PROFESSIONAL LAW CORP., Sacramento, California; Gayle M. Blatt, CASEY GERRY SCHENK FRANCAVILLA BLATT & PENFIELD, LLP, San Diego, California;

David K. Lietz, MILBERG COLEMAN BRYSON PHILLIPS GROSSMAN, PLLC, Washington, D.C., for Appellants. Claudia D. McCarron, MULLEN COUGHLIN LLC, Devon, Pennsylvania, for Appellees.

RICHARDSON, Circuit Judge:

Privacy is an endangered species in the digital age. In the day-to-day, we give our personal data to banks and schools, airlines and telecom providers, search engines and e- commerce platforms—and, relevantly, insurance companies. But these third parties are imperfect stewards of our personal information. Some are leaky of their own accord. Others are plundered despite their best efforts. And when they fall short in guarding our information, there are inevitably lawsuits. This is one of those lawsuits.

On appeal before us, however, is solely the limited question of whether the plaintiffs here even can bring suit, or whether they lack standing to do so. We hold that a subset of the plaintiffs has standing to continue their suit on one of their alleged injuries-in-fact. We affirm the district court’s dismissal of the remainder. I. BACKGROUND Elephant Insurance Company, Elephant Insurance Services LLC, and Apparent Insurance (collectively, “Elephant”) sell various forms of insurance, including home and car insurance. To make purchasing insurance more convenient, Elephant—like many other insurance providers—designed its online quoting platform to auto-populate certain information like driver’s license numbers whenever a potential customer provided other information such as their name, address, and date of birth. The quoting platform’s auto- populate feature was made possible by Elephant’s database of personal information, which includes information not just from its own customers but also from third-party sources like DMV records.

Unnamed hackers breached Elephant’s network between March 26 and April 1, 2022, compromising the driver’s license numbers of nearly 3 million people. Although Elephant has not confirmed how the information was compromised, the plaintiffs allege that the hackers took advantage of Elephant’s quoting platform by entering a person’s publicly available information and acquiring their driver’s license number via the auto- populate feature. Elephant announced the breach in a public statement a month later, sending individualized notices of the breach, along with an offer of a year of free credit monitoring, to all those affected.

Among those affected were Trinity Bias, Jaime Cardenas, Christopher Holmes, and Robert Shaw. In July, a few months after they were notified that their personal information was compromised in the breach, Bias and Cardenas sued Elephant on behalf of a putative class. A few days later, Holmes brought a substantially similar class action. The district court consolidated the two cases, and the parties—now with Shaw—filed a consolidated class action complaint putatively representing all people affected by the breach of Elephant’s network. 1 In the consolidated complaint, the four plaintiffs asserted that the breach injured them in various ways. All four alleged that they spent time reviewing their credit and

1

The consolidated complaint contains five class-wide claims: (1) a violation of the Driver’s Privacy Protection Act, 18 U.S.C. § 2721 et seq.; (2) negligence; (3) negligence per se; (4) unjust enrichment; and (5) declaratory relief under the Declaratory Judgment Act. It also includes three additional claims for two subclasses: (6) a violation of the Texas Consumer Protection Act for the Texas Subclass, Texas Bus. & Com. Code §§17.41 et seq.; and (7) a violation of the Illinois Consumer Fraud Act, 815 ILCS §§ 505 et seq.; and (8) a violation of the Illinois Uniform Deceptive Trade Practices Act, 815 ILCS §§ 510/2 et seq., both for the Illinois Subclass.

financial documents—time they would otherwise have spent on other productive activities. All four also alleged that the breach increased their risk of identity theft, with Cardenas and Holmes claiming that they had found their driver’s license numbers on the dark web. Holmes and Shaw added that this risk caused them significant fear, anxiety, and stress. And Holmes alone asserted that he experienced an uptick in texts and calls from spammers requesting his insurance policy information or posing as debt collectors. As relief, the plaintiffs requested monetary damages, a declaration that Elephant’s existing security measures are unlawfully inadequate, and an injunction against Elephant ordering it to improve its data security.

The plaintiffs’ class action suit never made it past the threshold. Instead, the district court concluded that the plaintiffs lacked standing to pursue any of their claims. See Holmes v. Elephant Ins., 2023 WL 4183380, at *1 (E.D. Va. June 26, 2023). The district court identified and rejected several possible injuries in the plaintiffs’ complaint. The district court thus granted Elephant’s Rule 12(b)(1) motion as to all plaintiffs and dismissed the entire case. Id. at *6.

The plaintiffs then timely appealed the district court’s dismissal.

II. DISCUSSION The federal courts can only resolve “Cases” and “Controversies.” U.S. Const. art.

III, § 2, cl. 1. This requires a plaintiff to have a “personal stake”—known as “standing”— in the suit he brings. TransUnion LLC v. Ramirez, 594 U.S. 413, 423 (2021). He “must be able to sufficiently answer the question: ‘What’s it to you?’” Id. (quotation omitted). To do so, a plaintiff must show three things: “(i) that he suffered an injury in fact that is

concrete, particularized, and actual or imminent; (ii) that the injury was likely caused by the defendant; and (iii) that the injury would likely be redressed by judicial relief.” Id. (citing Lujan v. Defs. of Wildlife, 504 U.S. 555, 560–61 (1992)).

Some plaintiffs may need to answer the standing question more than once.

“[S]tanding is not dispensed in gross.” Town of Chester, N.Y. v. Laroe Estates, Inc., 581 U.S. 433, 439 (2017) (quotation omitted). Rather, “a plaintiff must demonstrate standing separately for each form of relief sought.” Friends of the Earth, Inc. v. Laidlaw Env. Servs. (TOC), Inc., 528 U.S. 167, 185 (2000). So a plaintiff could, for example, have standing to seek damages from the defendant but lack standing to seek an injunction. See City of Los Angeles v. Lyons, 461 U.S. 95, 105 (1983).

These standing requirements apply equally to class actions. The individual named plaintiffs must therefore satisfy those requirements. 2 See Warth v. Seldin, 422 U.S. 490, 502 (1975). So, like any other plaintiffs, Bias, Cardenas, Holmes, and Shaw can each only proceed if they show an injury-in-fact caused by Elephant and redressable by the court for each form of relief sought. Id. This case turns primarily on whether their allegations establish the first requirement: injury-in-fact. 3

2

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