Ali Gadelhak v. AT&T Services, Incorporated

CourtCourt of Appeals for the Seventh Circuit
DecidedFebruary 19, 2020
Docket19-1738
StatusPublished

This text of Ali Gadelhak v. AT&T Services, Incorporated (Ali Gadelhak v. AT&T Services, Incorporated) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ali Gadelhak v. AT&T Services, Incorporated, (7th Cir. 2020).

Opinion

In the

United States Court of Appeals For the Seventh Circuit ____________________ No. 19‐1738 ALI GADELHAK, on behalf of himself and all others similarly situated, Plaintiff‐Appellant,

v.

AT&T SERVICES, INC., Defendant‐Appellee. ____________________

Appeal from the United States District Court for the Northern District of Illinois, Eastern Division. No. 1:17‐cv‐1559 — Edmond E. Chang, Judge. ____________________

ARGUED SEPTEMBER 27, 2019 — DECIDED FEBRUARY 19, 2020 ____________________

Before WOOD, Chief Judge, and KANNE and BARRETT, Circuit Judges. BARRETT, Circuit Judge. The wording of the provision that we interpret today is enough to make a grammarian throw down her pen. The Telephone Consumer Protection Act bars certain uses of an “automatic telephone dialing system,” which it defines as equipment with the capacity “to store or produce telephone numbers to be called, using a random or 2 No. 19‐1738

sequential number generator,” as well as the capacity to dial those numbers. We must decide an issue that has split the cir‐ cuits: what the phrase “using a random or sequential number generator” modifies. We’ll save the intense grammatical parsing for the body of the opinion—here, we’ll just give the punchline. We hold that “using a random or sequential number generator” modifies both “store” and “produce.” The system at issue in this case, AT&T’s “Customer Rules Feedback Tool,” neither stores nor produces numbers using a random or sequential number gen‐ erator; instead, it exclusively dials numbers stored in a cus‐ tomer database. Thus, it is not an “automatic telephone dial‐ ing system” as defined by the Act—which means that AT&T did not violate the Act when it sent unwanted automated text messages to Ali Gadelhak. I. This dispute stems from AT&T’s “Customer Rules Feed‐ back Tool,” a device that sends surveys to customers who have interacted with AT&T’s customer service department. Using this tool, AT&T sent Chicago resident Ali Gadelhak five text messages asking survey questions in Spanish. But Gadelhak is neither an AT&T customer nor a Spanish speaker, and his number is on the national “Do Not Call Registry.” An‐ noyed by the texts, Gadelhak brought a putative class action against AT&T for violating the Telephone Consumer Protec‐ tion Act, which Congress enacted in 1991 to address the prob‐ lem of intrusive telemarketing. With some exceptions not relevant here, the Act prohibits the use of an “automatic telephone dialing system” to call or text any cellular phone without the prior consent of the No. 19‐1738 3

recipient, as well as to call certain hospital numbers. 47 U.S.C. § 227(b)(1). An “automatic telephone dialing system” is de‐ fined as: equipment which has the capacity— (A) to store or produce telephone numbers to be called, using a random or sequential num‐ ber generator; and (B) to dial such numbers. Id. § 227(a)(1); see also Campbell‐Ewald Co. v. Gomez, 136 S. Ct. 663, 667 (2016) (clarifying that text messages are covered). The success of Gadelhak’s suit depends on whether AT&T’s feed‐ back tool meets this definition. Unfortunately, the awkward statutory wording, combined with changes in technology, makes this a very difficult question. At the time that the Telephone Consumer Protection Act was passed, telemarketers primarily used systems that randomly generated numbers and dialed them, and everyone agrees that such systems meet the statutory definition. But that’s not how AT&T’s customer feedback tool works. The system, like others commonly used today, pulls and dials numbers from an existing database of customers rather than randomly generating them. (Given that its tool pulls exclu‐ sively from its customer database, AT&T posits that Gadelhak received messages because of a typographical error.) Deter‐ mining whether such systems meet the statutory definition has forced courts to confront an awkwardness in the statutory language that apparently didn’t matter much when the stat‐ ute was enacted: it’s not obvious what the phrase “using a random or sequential number generator” modifies. The an‐ swer to that question dictates whether the definition captures 4 No. 19‐1738

only the technology that predominated in 1991 or is broad enough to encompass some of the modern, database‐focused systems. II. Before we analyze the merits, though, we must address the preliminary matter of Gadelhak’s standing to bring this suit. The doctrine of standing is rooted in Article III of the U.S. Constitution, which limits the federal judicial power to re‐ solving “Cases” or “Controversies.” U.S. CONST. art. III, § 2. To satisfy the standing requirement, the plaintiff must claim “to have suffered an injury that the defendant caused and the court can remedy.” Casillas v. Madison Ave. Assocs., Inc., 926 F.3d 329, 333 (7th Cir. 2019). If a plaintiff lacks standing, a fed‐ eral court lacks jurisdiction. While AT&T does not challenge Gadelhak’s standing, we have an independent obligation to confirm our jurisdiction before adjudicating a case. FW/PBS, Inc. v. City of Dallas, 493 U.S. 215, 231 (1990). To be sure, the obligation to verify our jurisdiction in every case does not mean that we have to dis‐ cuss it in every opinion. Here, though, the question whether plaintiffs like Gadelhak have standing is difficult enough to have divided the circuits. The Eleventh Circuit has held that the receipt of an unwanted automated text message is not a cognizable injury under Article III because it is insufficiently “concrete.” Salcedo v. Hanna, 936 F.3d 1162, 1172 (11th Cir. 2019). The Second and Ninth Circuits have come out the other way. Melito v. Experian Mtkg. Sols., Inc., 923 F.3d 85, 92–93 (2d Cir. 2019); Van Patten v. Vertical Fitness Grp., LLC, 847 F.3d 1037, 1042–43 (9th Cir. 2017). Given the split, it is important for us to show our work. No. 19‐1738 5

To qualify as “concrete,” an injury must be “real” rather than “abstract”—that is, “it must actually exist.” Spokeo, Inc. v. Robins, 136 S. Ct. 1540, 1548 (2016). A “bare procedural vio‐ lation” does not qualify, even if it gives rise to a statutory cause of action. Id. at 1549. That is so because Article III cabins Congress’s authority to create causes of action, and suits in‐ volving abstract injuries lie beyond “the judicial Power.” U.S. CONST. art. III, § 1. Thus, Gadelhak’s standing to sue is not set‐ tled by the fact that the Telephone Consumer Protection Act authorizes his suit. See 47 U.S.C. § 227(b)(3). It depends on whether the unwanted texts from AT&T caused him concrete harm or were merely a technical violation of the statute. To determine whether the texts caused concrete harm, we look to both history and Congress’s judgment. As the Court has explained, “it is instructive to consider whether an alleged intangible harm has a close relationship to a harm that has traditionally been regarded as providing a basis for a lawsuit in English or American courts.” Spokeo, 136 S. Ct. at 1549. And because Congress is particularly suited “to identify intangible harms that meet minimum Article III requirements, its judg‐ ment is also instructive and important.” Id. We’ll start with history.

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