Matthew Dickson v. Direct Energy, LP

69 F.4th 338
CourtCourt of Appeals for the Sixth Circuit
DecidedJune 1, 2023
Docket22-3394
StatusPublished
Cited by30 cases

This text of 69 F.4th 338 (Matthew Dickson v. Direct Energy, LP) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Matthew Dickson v. Direct Energy, LP, 69 F.4th 338 (6th Cir. 2023).

Opinion

RECOMMENDED FOR PUBLICATION Pursuant to Sixth Circuit I.O.P. 32.1(b) File Name: 23a0115p.06

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT

┐ MATTHEW DICKSON, on behalf of himself and others │ similarly situated, │ Plaintiff-Appellant, > No. 22-3394 │ │ v. │ │ DIRECT ENERGY, LP; TOTAL MARKETING CONCEPTS, │ INC.; SILVERMAN ENTERPRISES, LLC, │ Defendants-Appellees. │ ┘

Appeal from the United States District Court for the Northern District of Ohio at Akron. No. 5:18-cv-00182—John R. Adams, District Judge.

Argued: January 17, 2023

Decided and Filed: June 1, 2023

Before: BATCHELDER, STRANCH, and DAVIS, Circuit Judges.

_________________

COUNSEL

ARGUED: Brian K. Murphy, MURRAY MURPHY MOUL + BASIL LLP, Columbus, Ohio, for Appellant. Michael D. Matthews, Jr., MCDOWELL HETHERINGTON LLP, Houston, Texas, for Appellee Direct Energy, LP. ON BRIEF: Brian K. Murphy, Jonathan P. Misny, MURRAY MURPHY MOUL + BASIL LLP, Columbus, Ohio, for Appellant. Michael D. Matthews, Jr., William B. Thomas, Diane S. Wizig, David L. Villarreal, MCDOWELL HETHERINGTON LLP, Houston, Texas, James M. Chambers, MCDOWELL HETHERINGTON LLP, Arlington, Texas, for Appellee Direct Energy, LP. No. 22-3394 Dickson v. Direct Energy, LP, et al. Page 2

OPINION _________________

DAVIS, Circuit Judge. Matthew Dickson brought this action under the Telephone Consumer Protection Act of 1991 (“TCPA”), 47 U.S.C. § 227, alleging that Direct Energy, LP sent him multiple ringless voicemails (“RVMs”). The district court determined that Dickson received only one RVM and dismissed the suit, finding that Dickson suffered no concrete harm and therefore lacked standing. Dickson now appeals the order dismissing his claim. We conclude that, regardless of the number of RVMs Dickson received, his asserted injury bears a close relationship to one recognized at common law. We further find that Direct Energy caused Dickson precisely the type of harm Congress sought to address through the TCPA. Accordingly, Dickson suffered a concrete injury for purposes of Article III standing. We therefore REVERSE the order of the district court and REMAND for further proceedings.

I

The TCPA is the product of public outrage over abusive telephone marketing practices. Pub. L. 102-243 § 2, ¶ 6 (1991). By the time it was enacted in 1991, companies had begun to use technology that could automatically dial telephone numbers and deliver prerecorded voice messages to potential consumers en masse—reportedly to more than 18 million Americans each day. Id. ¶¶ 1, 3; see also S. Rep. No. 102–178, at 2 (1991), as reprinted in 1991 U.S.C.C.A.N. 1968, 1970 (describing industry developments which expanded the use of robocalls). Many complained that these unsolicited calls tied up phone lines, crowded answering machines, imposed financial burdens, and disrupted public safety services. Pub. L. 102-243 § 2, ¶¶ 5, 9, 14; S. Rep. No. 102–178, at 1–2, as reprinted in 1991 U.S.C.C.A.N. 1968, 1969. Consumers more generally criticized these robocalls as invasions of privacy “regardless of the content or the initiator of the message.” Pub. L. 102-243 § 2, ¶ 10. Congress agreed. It found that unrestricted telemarketing can be “an intrusive invasion of privacy.” Id. ¶ 5. Congress thus enacted the TCPA with individual privacy interests among its primary concerns. Id. ¶¶ 5, 9–10, 12; see Barr v. Am. Ass’n of Pol. Consultants, Inc., 140 S. Ct. 2335, 2348 (2020); S. Rep. No. 102–178, at 1– 2, 4–5, 9, as reprinted in 1991 U.S.C.C.A.N. 1968, 1968–69, 1972–73, 1976. No. 22-3394 Dickson v. Direct Energy, LP, et al. Page 3

The TCPA accordingly restricts certain telemarketing practices. Among other things, it prohibits making any call, to any telephone number, “using any automatic telephone dialing system or an artificial or prerecorded voice” absent an emergency or the recipient’s prior express consent. 47 U.S.C. § 227(b)(1)(A)(iii). It similarly proscribes the use of robocalls to deliver unsolicited messages. Id. § 227(b)(1)(B). Congress delegated authority to the Federal Communications Commission to craft exceptions to the law, provided that those exceptions did not “adversely affect the privacy rights that [it] is intended to protect.” Id. § 227(b)(2)(B)(ii)(I) (referring to subsection (b)(1)(B)); see also id. § 227(b)(2)(C) (stating essentially same in reference to subsection (b)(1)(A)(iii)). The TCPA includes a private right of action to enforce its provisions. Id. § 227(b)(3). The law contemplates both injunctive and monetary relief, allowing for an award of $500 for each violation of the statute with the possibility of recovering treble damages. Id.

II

This case arises from unauthorized prerecorded messages allegedly sent to Dickson by Direct Energy. Specifically, Dickson alleges that Direct Energy delivered multiple RVMs to his cell phone in 2017 advertising its services. RVM technology makes it possible to “deposit[] voicemails directly into a recipient’s voicemail box, without placing a traditional call to the recipient’s wireless phone.” One RVM placed on November 3, 2017, explicitly stated that the call was from “Nancy Brown with Direct Energy.” Dickson never consented to receiving these communications. He thus filed suit individually and on behalf of all others similarly situated, alleging that Direct Energy violated the TCPA’s automated calling prohibitions under 47 U.S.C. § 227(b)(1) by sending RVMs.1 Dickson claims that he was harmed by these communications because they tied up his phone line, cost him money, and were generally a nuisance. He also maintains that the calls disturbed his solitude and invaded his privacy.

1Whether an RVM is a prohibited “call” under this section is not at issue here. But the magistrate judge in this case found that RVMs are “calls,” explaining that “to hold otherwise ‘would elevate form over substance, thwart Congressional intent that evolving technologies not deprive mobile consumers of the TCPA’s protections, and potentially open a floodgate of unwanted voicemail messages to wireless consumers.’” In addition, the Federal Communications Commission recently issued a Declaratory Ruling and Order finding the same. In re Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991 Petition for Declaratory Ruling of All About the Message, LLC, No. 02-278, 2022 WL 17225556, at *1 ¶ 1, *3 ¶ 10, *4 ¶ 14 (Nov. 21, 2022). No. 22-3394 Dickson v. Direct Energy, LP, et al. Page 4

Dickson’s lawsuit proceeded to discovery. At his deposition, Dickson testified that he received eleven RVMs from Direct Energy and reiterated that they invaded his privacy. Regarding the November 3 RVM in particular, Dickson explained that he realized the voicemail was on his phone just a few minutes after receiving it. While he could not remember precisely what he was doing when he received that message, he was “sure it interrupted something” in his routine. Dickson also testified that he generally listened to every voicemail message he received from Direct Energy in its entirety. Direct Energy retained an expert witness to analyze Dickson’s phone records. The expert concluded that of the eleven voicemails Dickson produced in discovery, only the one he received on November 3, 2017, was from Direct Energy.

Armed with this information, Direct Energy moved to dismiss Dickson’s complaint for lack of standing, arguing that Dickson had suffered no concrete injury. In granting the motion, the district court stated that Dickson received only one RVM—seemingly in reference to the November 3 voicemail.

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69 F.4th 338, Counsel Stack Legal Research, https://law.counselstack.com/opinion/matthew-dickson-v-direct-energy-lp-ca6-2023.