Zhou v. Lowe's Home Centers, LLC

CourtDistrict Court, E.D. Virginia
DecidedJune 29, 2021
Docket1:20-cv-00370
StatusUnknown

This text of Zhou v. Lowe's Home Centers, LLC (Zhou v. Lowe's Home Centers, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Zhou v. Lowe's Home Centers, LLC, (E.D. Va. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA Alexandria Division HUAN ZHOU, ) ) Plaintiff, ) ) v. ) Civil Action No. 1:20-cv-370 (RDA/IDD) ) LOWE’S HOME CENTERS, LLC, ) ) Defendant. ) MEMORANDUM OPINION AND ORDER This matter comes before the Court on a Rule 56 Motion for Summary Judgment brought by Defendant Lowe’s Home Centers, LLC (“Defendant” or “Lowe’s”) in this Family and Medical Leave Act employment discrimination case (Dkt. 38); Defendant’s Motion to Strike Plaintiff’s Second Opposition to Motion for Summary Judgment (Dkt. 48); and Plaintiff Huan Zhou’s (“Plaintiff” or “Zhou”) Motion to File out of Time (Dkt. 51). The Court dispenses with oral argument as it would not aid in the decisional process. Fed. R. Civ. P. 78(b); E.D. Va. Loc. Civ. R.7(J). These matters have been fully briefed and are now ripe for disposition. Considering Defendant’s Motion for Summary Judgment (Dkt. 38), Defendant’s Memorandum in Support (Dkt. 38-1), Plaintiff’s Brief in Opposition (Dkt. 43), and Defendant’s Reply (Dkt. 59), it is hereby ORDERED that Defendant’s Motion for Summary Judgment is GRANTED. Considering Defendant’s Motion to Strike (Dkt. 48), Memorandum in Support (Dkt. 49), Plaintiff’s Opposition (Dkt. 55), and Defendant’s Reply (Dkt. 60), it is hereby ORDERED that Defendant’s Motion to Strike is GRANTED. Considering Plaintiff’s Motion to File Out of Time (Dkt. 51), Memorandum in Support (Dkt. 53), Defendant’s Opposition (Dkt. 54), and Plaintiff’s Reply (Dkt. 58), it is hereby ORDERED that Plaintiff’s Motion is DENIED. For the reasons that follow, judgment will be entered against Plaintiff because she has failed to establish a genuine issue of material fact. I. BACKGROUND A. Factual Background Although the parties dispute certain facts, the following facts are either undisputed or

considered in the light most favorable to Plaintiff. See Tolan v. Cotton, 572 U.S. 650, 651 (2014) (stressing that courts must view the evidence on summary judgment in the light most favorable to the nonmoving party); see also Defendant’s Statement of Undisputed Material Facts (Dkt. 38-1); Plaintiff’s Response To Defendant’s Statement of Undisputed Material Facts (Dkt. 43); Plaintiff’s Statement of Undisputed Facts (Dkt. 43). 1. Mother’s Illness Plaintiff Huan Zhou was employed by Defendant Lowe’s Home Centers, LLC as a Customer Service Associate from September of 2007 until her termination on October 19, 2018. Dkt. 38-1, ¶¶ 1-2. During her eleven years of employment with Lowe’s, Zhou received several

awards from the company. Dkt. Nos. 3; 43, ¶ 1. Zhou’s mother was diagnosed with endometrial cancer in May of 2018 and began treatment with Dr. Linda Duska in June of 2018. Dkt. 38-1, ¶ 7. The cancer required multiple procedures, which Zhou’s mother continued until she died. Dkt. Nos. 38-6; 38-7; 38-8. Zhou’s mother began chemotherapy treatments on August 6, 2018, which recurred every three weeks. See Dkt. Nos. 43, 5; 38-7. In January of 2017, Zhou asked to step down from her management position at Lowe’s to spend more time caring for her mother, a request Lowe’s granted. Dkt. 38-1, ¶ 1. Although she later attempted to quit her job altogether in the Spring of 2018, she agreed to remain at Lowe’s after negotiating with her manager, Evelyn Cobbinah. Dkt. 43, 6; see also Dkt. 38-3. Dr. Duska recommended Zhou take leave to care for her mother; the parties disagree, however, as to how long the doctor recommended Zhou should take leave. Dkt. Nos. 38-1, ¶ 12 (citing Dkt. 38-7); 43, 5. On June 15, 2018, Zhou requested time off for her mother’s surgery. Dkt. 38-1, ¶ 8. Zhou’s assistant managers directed her to Reed Group, a third-party administrator handling FMLA leave requests on behalf of Lowe’s. Dkt. 38-1, ¶ 8 (citing Dkt. 38-11).

2. FMLA Leave The parties generally agree that Lowe’s relies on Reed Group and Sedgwick, third-party administrators, to process FMLA requests, but they disagree as to whether Zhou knew the details of the FMLA process at the time of her employment. Dkt. Nos. 38-1, ¶ 5 (citing Dkt. 38-3); 43, 4. The parties agree that Zhou took FMLA leave three times for pregnancies—in 2011, 2013, and 2016—but disagree as to whether Zhou knew how to request FMLA leave to care for a family member. Dkt. Nos. 38-1, ¶ 3 (citing Dkt. 38-3); 43, 3. Zhou filed another request for FMLA leave on June 18, 2018, which Reed Group denied on July 30, 2018, in a memo addressed to Zhou stating the cause for denial was “insufficient

certification.” Dkt. 59-2. Lowe’s instead granted Zhou unpaid personal leave from July 5 through July 11, 2018. Dkt. Nos. 38-1, 9; 43, 6. Sedgwick also processed Zhou’s application for FMLA leave, which explained that she needed to care for her sick mother. Dkt. 38-14. According to the FMLA policy that Lowe’s follows, caring for a family member with a serious health condition is a legitimate reason for granting FMLA leave, which may be taken intermittently. Dkt. 38-1, ¶ 10 (citing Dkt. 38-14, ¶ 8). On October 15, 2018, Zhou submitted a new FMLA leave request to Sedgwick. Dkt. 38-1, ¶ 35. 3. Timecard The parties agree that in October of 2018, a Lowe’s store manager, Alex Quiroz, conducted an audit in Kronos, Lowe’s’ timekeeping system, which revealed that Zhou’s start time was altered on 33 different occasions between July and October of 2018. Dkt. Nos. 38-1, ¶¶ 15, 18 (citing Dkt. 38-11); 43, 6. The Lowe’s Employee Standards of Conduct Policy states that employees are

never to falsify or disguise the true nature of any company record. Dkt. Nos. 38-13; 43, 6. The parties generally agree that the Standards of Conduct Policy also explains that changing an employee’s start time after the fact is a falsification of company records. Dkt. Nos. 38-1, ¶ 17 (citing Dkt. 38-13, ¶ 5); 43, 6-7. The parties disagree on whether these changes were made to Zhou’s timecard before or after she arrived for work on those days. Dkt. Nos. 38-1, ¶ 17 (citing Dkt. 38-13, ¶ 5); 43, 6-7.1 According to the Corrective Action Reports maintained by Lowe’s, which detail official company policy on violations, falsification of company documents is a Class A violation and could result in termination. Dkt. 38-13. After concluding the audit, Lowe’s investigated Zhou and her managers, Evelyn Cobbinah,

Angela Hubbard, Nana Alabi, and Derick Nerquaye Tetteh, regarding the change in Zhou’s start times. Dkt. Nos. 38-1, ¶ 22 (citing Dkt. 38-11). The investigation found that the four managers agreed to changing Zhou’s start times at Zhou’s request, which she made based on her obligations to care for her sick mother. Dkt. 38-1, ¶ 23 (citing Dkt. 38-13, ¶ 7). The parties generally agree that Zhou admitted, in a signed written statement, that her times were changed because of the difficulties she experienced in caring for her sick mother. Dkt. Nos.

1 Plaintiff appears not to contest that these changes were made, instead only contesting how they reflected her work performance. Plaintiff’s Opposition brief states, “[w]hether or not the manager decided to make the schedule adjustment before or after Zhou’s call ahead and arrival does not reflect badly on Zhou or the manager for making the time entries accurately reflect the time she actually worked[.]” Dkt. 43, 6-7. 38-1, ¶ 24 (citing Dkt. 38-3,); 43, 7. Even so, they disagree over the circumstances surrounding that statement. Id. Zhou applied for FMLA leave again on October 15, 2018, prior to her termination, citing her desire to care for her sick mother. Dkt. Nos. 38-1 ¶ 35; 43, 10. On October 18, 2018, Zhou filed a discrimination complaint with Lowe’s’ grievance department, Ethics Point, based on the investigation into the timecard alterations. See Dkt. 38-1, 21. After Lowe’s

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Zhou v. Lowe's Home Centers, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/zhou-v-lowes-home-centers-llc-vaed-2021.