Miller v. St. Charles Health System, Inc.

CourtDistrict Court, D. Oregon
DecidedDecember 16, 2019
Docket2:18-cv-00762
StatusUnknown

This text of Miller v. St. Charles Health System, Inc. (Miller v. St. Charles Health System, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Oregon primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Miller v. St. Charles Health System, Inc., (D. Or. 2019).

Opinion

IN THE UNITED STATES DISTRICT COURT

FOR THE DISTRICT OF OREGON

PENDLETON DIVISION

MAYA MILLER, Case No. 2:18-cv-00762-SU

Plaintiff, OPINION AND ORDER v.

ST. CHARLES HEALTH SYSTEM, INC., an Oregon Nonprofit corporation d/b/a St. Charles Prineville,

Defendant. _________________________________________

SULLIVAN, United States Magistrate Judge: Plaintiff brings this lawsuit pursuant to the Family and Medical Leave Act (“FMLA”) 29 U.S.C. §§ 2615(a) and its state counterpart the Oregon Family Leave Act (“OFLA”), O.R.S. § 659A.183 against St. Charles Health System, Inc. Defendant has moved for summary judgment on all four of plaintiff’s claims. (Docket No. 47). The parties have consented to allow a Magistrate Judge to enter final orders and judgment in this case in accordance with Fed. R. Civ. P. 73 and 28 U.S.C. § 636(c). See (Docket No. 20). Oral argument was held on October 8, 2019. See (Docket No. 61). For the reasons set forth below, defendant’s motion is DENIED. FACTUAL BACKGROUND Plaintiff started working at the predecessor to St. Charles Prineville, Pioneer Memorial

Hospital, in September 1999 (“the hospital”). First Amended Complaint ¶ 9 (Docket No. 44) (“FAC”). Plaintiff first began in a per diem position on the night shift and medical-surgical ward. Ames Decl. Ex. 2 (Miller Dep. Vol. I 27:20–23); Miller Decl. ¶ 1. She later transferred to a full- time position as an intensive care unit (“ICU”) float nurse and then to a “resource nurse” position. Id. at (28:20–29:18). In the resource nurse position, plaintiff did not “have a patient load” and instead “cover[ed] the needs to all the hospital, [including] all of the departments.” Id. at (29:12– 18). Between 2006 and 2014, plaintiff regularly received positive performance reviews. Miller Decl. Exs. 1–7. Prior to 2016, plaintiff had “nothing in the way of discipline” with the exception of one incident from 2002. Becker Decl. Ex. 4 (Greene Dep. Ex. 12). In May 2016, plaintiff took

FMLA leave to care for her ailing mother in Bulgaria. Miller Decl. ¶ 8; Becker Decl. Ex. 4 (Greene Dep. Exs. 1–2).1 In a deposition, plaintiff testified she was familiar with the process for applying for protected leave. See Ames Decl. Ex. 2 (Miller Dep. Vol. I 132:5 – 18; Vol. II 282:22–283:3). Sometime in 2015, as the hospital moved to a newly constructed building, plaintiff transitioned to a position in the emergency department (“ED”). Miller Decl. ¶ 7. In April or May 2016, Michael Greene (“Greene”) became the Nurse Manager of the hospital’s ED. Ames Decl. Ex. 2 (Miller Dep. Vol. I 36:8–9).

1 Plaintiff additionally took FMLA leave in 2010, 2011 and 2012. See Ames Decl. Ex. 2 (Miller Dep. Vol II, Dep. Exs. 10–13). The hospital used an incident reporting system, which is referred to by either of two acronyms: Safety Alert System (“SAS”) or Event Management System (“EMS”). Ames Decl. Ex. 4 (Arbitration Excerpts 21:21–22:3). Through the reporting mechanisms, hospital employees can report patient safety concerns, with the option of filing anonymous reports, triggering investigations conducted by management. Id. at (22:17–22).

From April through the end of July 2016, the hospital received three such reports regarding plaintiff. On April 30, a SAS report alleged that plaintiff took a break without first ensuring the provider was fully informed of the treatment plaintiff had provided. Greene Decl. Ex. 1. On May 6, a SAS report alleged that plaintiff mishandled and mislabeled a patient’s urine sample. Greene Decl. Ex. 2. On July 10, a caregiver sent an email concerning “a few complaints” he had received from a doctor in the ED: (1) plaintiff allegedly mismanaged a critical patient; and (2) plaintiff allegedly did not know how to “hang a propofol,” which caused a different nurse “to come manage the drip because [the doctor] had no faith in [plaintiff’s] ability to do it safely.” Greene Decl. Ex. 3.

On July 27, Greene spoke with plaintiff and provided her with a documented “Verbal Coaching.” Greene Decl. Ex. 4. From August through the end of December 2016, the hospital received four additional SAS reports regarding plaintiff. On August 31, a SAS report alleged that plaintiff failed to properly dispose of a lorazepam syringe. Greene Decl. Ex. 5. On November 28, a SAS report alleged that, despite being asked to do so, plaintiff failed to repeat vital signs on a patient and reported that she had just done “them and they were fine.” Greene Decl. Ex. 6. On December 10, two SAS reports were generated that alleged that plaintiff incorrectly retrieved medicine from the hospital’s management system and that plaintiff requested a medication that was intended for a different patient. Greene Decl. Exs. 7-8. On December 19, plaintiff reported to her medical provider, in a regularly scheduled check- up, that her mother’s health conditions were causing her increased stress. Miller Decl. Ex. 8 at 4. On December 23, Greene spoke with plaintiff about the November 28 and December 10 incidents and followed-up by sending her an email later that day. Ames Decl. Ex. 2 (Miller Dep. Vol. I Ex. 5). On February 10, 2017, plaintiff received her annual review assessing her performance from January 1, 2016, through December 31, 2016. Miller Decl. Ex. 9. Greene assessed the following in his portion of the review: “Goals - ‘What you do’” “Solid (3)” “Safety-Medication Administration” “Solid (3)? “Service-Patient Satisfaction” “Solid (3)” Id. at 1-4. “Accountability - ‘How you do it” “Accountable for keeping commitments” “Solid (3) “Acts professionally and receives feedback | “Marginal (2)” eraciously, even when it’s hard to hear” “Acknowledges mistakes, learns from them | “Marginal (2)” and constantly works to improve” “Asks for directions when not clear about | “Solid (3)” expectations” Id. at 4—S.

“Personalize each interaction the | “Solid (3)” workplace”

The comment section noted that plaintiff's “med scan rate in 2015 was 71%. She achieved improvement to 82% in 2016.” Becker Decl. Ex. 4 (Greene Dep. Ex. 9 at 2).

Page 4 -— OPINION AND ORDER

“Treats others with respect, kindness and “Commendable (4)” dignity” “Listens and responds to others with empathy “Solid (3)” and thoughtfulness” “Shows appreciation to others through words “Solid (3)” and actions”

Id. at 5–6.

“Teamwork - ‘How you do it’” “Seeks different perspectives and appreciates “Solid (3)” diversity” “Works with others to provide a safe, “Solid (3)” respectful healing environment” “Offers to help others and asks for assistance “Marginal (2)” when needed” “Acknowledges the talents and contributions “Solid (3)” of the team”

Id. at 6. In the “Overall Evaluation Comments” section of the review, Greene noted that plaintiff had “shown improvement in med scanning in 2016,” took “direction from the ED coordinator well, demonstrate[d] follow-thru [sic] with assigned tasks and has taken initiative to work with ED Coordinators on triaging waiting room patients,” but that she “could communicate urgency and priorities with peers better[.]” Id. at 8. In February 2017, four incidents were the subject of SAS reports involving plaintiff. On February 10, a SAS report alleged that plaintiff failed to properly order a procedure for a patient. Greene Decl. Ex. 10. On February 11, plaintiff self-reported that she administered aspirin to a patient with chest pain. Greene Decl. Ex. 11. On February 18, a SAS report alleged plaintiff discharged a patient without notifying the patient’s physician. Greene Decl. Ex. 12.

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Miller v. St. Charles Health System, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/miller-v-st-charles-health-system-inc-ord-2019.