Fox v. Experian Information Solutions, Inc.

CourtDistrict Court, E.D. California
DecidedFebruary 23, 2024
Docket1:22-cv-01197
StatusUnknown

This text of Fox v. Experian Information Solutions, Inc. (Fox v. Experian Information Solutions, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fox v. Experian Information Solutions, Inc., (E.D. Cal. 2024).

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 FOR THE EASTERN DISTRICT OF CALIFORNIA 10 11 RICK D. FOX, No. 1-22-cv-01197-DAD-DB 12 Plaintiff, 13 v. ORDER GRANTING DEFENDANT’S MOTION TO COMPEL ARBITRATION AND 14 EXPERIAN INFORMATION STAYING THE PROCEEDINGS PENDING SOLUTIONS, INC., et al., ARBITRATION 15 Defendants. (Doc. No. 46) 16

17 18 This matter is before the court on defendant’s motion to compel arbitration. (Doc. No. 19 46.) On September 27, 2023, the pending motion was taken under submission on the papers 20 pursuant to Local Rule 230(g) after it was reassigned to the undersigned. (Doc. Nos. 50, 53.) For 21 the reasons explained below, the court will grant defendant’s motion to compel arbitration. 22 BACKGROUND 23 On September 21, 2022, plaintiff Rick D. Fox initiated a consumer credit action against 24 defendants Experian Information Solutions, Inc. (“defendant”) and Trans Union, LLC.1 (Doc. 25 No. 1.) In his operative complaint, plaintiff asserts the following four causes of action against 26 defendant: (1) failing to establish and/or follow reasonable procedures in violation of 15 U.S.C. 27 1 On July 18, 2023, the court dismissed Trans Union, LLC as a named defendant in this action 28 with prejudice pursuant to stipulation by plaintiff and Trans Union, LLC. (See Doc. Nos. 41, 42.) 1 § 1681e(b); (2) failing to conduct a reasonable reinvestigation in violation of § 1681i; (3) failing 2 to establish and/or follow reasonable procedures in violation of California Civil Code § 1785.14; 3 and (4) failing to reasonably reinvestigate in violation of California Civil Code § 1785.16. (See 4 id.) 5 On August 22, 2023, defendant Experian filed the pending motion to compel arbitration, 6 contending that by signing up for “CreditWorks,” a credit monitoring service with defendant 7 Experian’s corporate affiliate, ConsumerInfo.com, Inc. (which does business as Experian 8 Consumer Services (“ECS”)), plaintiff had agreed to arbitrate any claims against defendant 9 Experian. (Doc. No. 46-1 at 8.)2 Defendant’s motion was accompanied by a declaration from 10 David Williams, the Vice President of Business Governance for ConsumerInfo.com, stating that 11 his review of enrollment data indicated that plaintiff enrolled in CreditWorks. (Doc. No. 46-2 at 12 ¶¶ 1, 3.) Mr. Williams also declared that every version of the Terms of Use that was in effect 13 during plaintiff’s enrollment in CreditWorks contained an arbitration provision (the “Arbitration 14 Agreement”). (Id. at ¶ 6.) At the time that plaintiff filed his lawsuit, the Arbitration Agreement 15 in effect stated that “ECS and you agree to arbitrate all disputes and claims between us arising out 16 of or relating to this Agreement to the maximum extent permitted by law” and: 17 The agreement to arbitrate includes, but is not limited to: claims arising out of or relating to any aspect of the relationship between us 18 arising out of any Service or Website, whether based in contract, tort, statute (including, without limitation, the Credit Repair 19 Organizations Act) fraud, misrepresentation or any other legal theory; claims that arose before this or any prior Agreement 20 (including, but not limited to, claims relating to advertising); claims that are currently the subject of purported class action litigation in 21 which you are not a member of a certified class; and claims that may arise after the termination of this Agreement. 22 23 (Id. at 46–47.) The Arbitration Agreement further provided that “[f]or purposes of this arbitration 24 provision, references to ‘ECS,’ ‘you,’ and ‘us’ shall include our respective parent entities, 25 subsidiaries, affiliates . . . .” (Id. at 47.) Based on these provisions, defendant argues that the 26 ///// 27 2 According to the Williams declaration, both ECS and defendant are wholly owned by Experian 28 Holdings, Inc. and share the same parent company, Experian plc. (Doc. No. 46-2 at ¶ 2.) 1 court must grant its motion to compel plaintiff to arbitrate his claims against it. (Doc. No. 46-1 at 2 12.) 3 On September 5, 2023, plaintiff filed his opposition to defendant’s motion, arguing that 4 defendant has waived its right to arbitrate. (Doc. No. 46.) On September 13, 2023, defendant 5 filed its reply thereto, arguing that there was no waiver and that the issue of waiver has been 6 delegated to an arbitrator under the agreement. (Doc. No. 51.) On October 10, 2023, plaintiff 7 filed a notice of supplemental authority to alert the court of the decision in Slaten v. Experian 8 Info. Sols., Inc., No. 21-cv-09045-MWF, 2023 WL 6890757 (C.D. Cal. Sept. 6, 2023). (Doc. No. 9 58.) On October 11, 2023, defendant filed a response to plaintiff’s notice of supplemental 10 authority. (Doc. No. 59.) 11 LEGAL STANDARD 12 A written provision in any contract evidencing a transaction involving commerce to settle 13 a dispute by arbitration is subject to the Federal Arbitration Act (“FAA”). 9 U.S.C. § 2. The 14 FAA confers on the parties involved the right to obtain an order directing that arbitration proceed 15 in the manner provided for in a contract between them. 9 U.S.C. § 4. In considering a motion to 16 compel arbitration, the “court’s role under the Act . . . is limited to determining (1) whether a 17 valid agreement to arbitrate exists and, if it does, (2) whether the agreement encompasses the 18 dispute at issue.” Chiron Corp. v. Ortho Diagnostic Sys., Inc., 207 F.3d 1126, 1130 (9th Cir. 19 2000). The party seeking to compel arbitration bears the burden of proving by a preponderance 20 of the evidence the existence of an agreement to arbitrate. Ashbey v. Archstone Prop. Mgmt., 21 Inc., 785 F.3d 1320, 1323 (9th Cir. 2015); Knutson v. Sirius XM Radio Inc., 771 F.3d 559, 565 22 (9th Cir. 2014) (citing Rosenthal v. Great W. Fin. Sec. Corp., 14 Cal. 4th 394, 413 (1996)). 23 “Arbitration is a matter of contract, and the FAA requires courts to honor parties’ expectations.” 24 AT&T Mobility LLC v. Concepcion, 563 U.S. 333, 351 (2011). However, parties may rely upon 25 generally applicable contract defenses to invalidate an agreement to arbitrate. See id. at 339. 26 There is an “emphatic federal policy in favor of arbitral dispute resolution.” Mitsubishi 27 Motors Corp. v. Soler Chrysler–Plymouth, 473 U.S. 614, 631 (1985). As such, “any doubts 28 concerning the scope of arbitrable issues should be resolved in favor of arbitration.” Id. at 626 1 (quoting Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp., 460 U.S. 1, 24–25 (1983)). 2 However, the Supreme Court has clarified that “the FAA’s ‘policy favoring arbitration’ does not 3 authorize federal courts to invent special, arbitration-preferring procedural rules.” Morgan v. 4 Sundance, Inc., 596 U.S. 411, 418 (2022). 5 DISCUSSION 6 Here, plaintiff does not challenge the validity or scope of the parties’ Arbitration 7 Agreement. Instead, he argues that he cannot be compelled to arbitrate his claims because 8 defendant has waived any right it may have to compel arbitration. (Doc. No.

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Bluebook (online)
Fox v. Experian Information Solutions, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/fox-v-experian-information-solutions-inc-caed-2024.