Southwestern Bell Mobile Systems, Inc. v. Franco

951 S.W.2d 218, 1997 WL 476321
CourtCourt of Appeals of Texas
DecidedSeptember 11, 1997
Docket13-95-322-CV
StatusPublished
Cited by17 cases

This text of 951 S.W.2d 218 (Southwestern Bell Mobile Systems, Inc. v. Franco) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Southwestern Bell Mobile Systems, Inc. v. Franco, 951 S.W.2d 218, 1997 WL 476321 (Tex. Ct. App. 1997).

Opinions

OPINION

YANEZ, Justice.

Southwestern Bell Mobile Systems, Inc., appeals from a judgment, rendered on a jury verdict, that it is liable to two former employees for intentional infliction of emotional distress and retaliatory termination under the Commission on Human Rights Act, Tex. Lab. Code Ann. § 21.055 (Vernon 1996) (hereinafter “CHRA”).1 By five points of error, appellant challenges the sufficiency of the evidence, the attorney’s fees, reinstatement, and punitive damages awarded, and the admission of particular documents into evidence. Appellees raise a contingent cross-claim. We affirm in part and reverse and remand in part.

FACTUAL AND PROCEDURAL BACKGROUND

Odilia Franco and Patricia Mendez, appel-lees, were employees of Southwestern Bell Mobile Systems, Inc. (SBMS) at its Corpus Christi location. In the course of their employment as customer service representatives, both women were recipients of unwelcome comments of a sexual nature from the company’s director of operations at the Corpus Christi office. In May 1990, Franco was fired because of absenteeism. She then informed the president of SBMS of sexual harassment she had endured from the director of operations in Corpus Christi before she was discharged, which led SBMS to investigate the conduct of this director of operations. Mendez, as did other employees, participated in this investigation. Mendez reported that she had witnessed inappropriate conduct of a sexual nature at work toward both her and Franco by the director of operations. This director of operations was fired a few weeks later. Franco was then rehired on a probationary basis, in exchange for “letfting] go of [her] attorney.” On November 1, 1990, however, both Franco and Mendez were terminated from SBMS for allegedly misappropriating air-time credit certificates and defrauding SBMS. Franco and Mendez subsequently filed charges of unlawful discrimination with the Corpus Christi Human Relations Commission, an arm of the Texas Commission for Human Rights, which led to investigations into SBMS by the United States Equal Employment Opportunity Commission (“EEOC”).

By their original petition, filed March 27, 1991, Franco and Mendez filed suit against SBMS. Franco and Mendez alleged that SBMS was liable to them for retaliatory termination, intentional infliction of emotional distress, and defamation. On November 13, 1991, Franco filed another original petition, pursuant to her receipt of authorization to file a civil rights suit from the Commission on Human Rights. In the petition, she claimed that SBMS terminated her in May 1990 on [221]*221the basis of unlawful discrimination and then, following her reinstatement, terminated her again in November 1990 in retaliation for the claim of unlawful discrimination she filed after being discharged in May.

A jury found that SBMS did not make false and defamatory statements against either Franco or Mendez. The jury, however, did find that the company retaliated against both women for complaining of sexual harassment and that it intentionally inflicted emotional distress upon them. The jury awarded Franco and Mendez zero damages for the retaliatory discharge, but awarded Franco $25,500 and Mendez $20,000 as compensation for the inflictions of emotional distress. The jury also awarded Franco punitive damages in the amount of $20,000 and Mendez punitive damages in the amount of $25,500, pursuant to the intentional infliction of emotional distress findings. Franco and Mendez then filed a motion for the court to disregard the jury’s zero-damages findings and enter judgment consistent with the jury’s verdict.

By its judgment, signed on April 3, 1995, the trial court ordered that Franco recover a total of $68,250 from SBMS, plus $22,750 in attorney fees, and that she be reinstated with SBMS as a collection representative. The court ordered that Mendez also recover $68,-250 from SBMS, plus $22,750 in attorney’s fees. Subtracting the jury awards from the total damages ordered in the judgment, the court-ordered damage awards were $22,750 for Franco and $22,750 for Mendez. Costs also were adjudged against SBMS.

INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS

By its first point of error, SBMS challenges the legal and factual sufficiency of the evidence for the jury’s finding that SBMS is hable to Franco and Mendez for intentional infliction of emotional distress. SBMS emphasizes that there were women employees who both complained of sexual harassment and were not subsequently discharged, and that the perpetrator of the harassment was, in fact, terminated, so that no employee had to work in an uncomfortable environment. Franco’s and Mendez’s response basically is that the unchallenged retaliatory termination finding should also be sufficient for a finding of intentional infliction of emotional distress.

In reviewing “no evidence” points of error, we must consider only the evidence and inferences that tend to support the finding and disregard all evidence and inferences to the contrary. Weirich v. Weirich, 833 S.W.2d 942, 945 (Tex.1992); Stafford v. Stafford, 726 S.W.2d 14, 16 (Tex.1987). If there is any probative evidence to support the finding, the point must be overruled. Southern States Transp., Inc. v. State, 774 S.W.2d 639, 640 (Tex.1989). In reviewing the “insufficient evidence” point, we must examine all of the evidence supporting and contrary to the jury’s finding and may set it aside only if the evidence standing alone is so weak as to be clearly wrong and unjust. Cain v. Bain, 709 S.W.2d 175, 176 (Tex.1986) (per curiam); In re King’s Estate, 150 Tex. 662, 244 S.W.2d 660, 661-62 (1951). If we reverse a finding for insufficient evidence, we must detail the evidence relevant to the matter under consideration and explain why the jury’s finding is factually insufficient. Pool v. Ford Motor Co., 715 S.W.2d 629, 635 (Tex.1986). The jury, as factfinder, is the judge of the credibility of witnesses and weight to be accorded their testimony. Benoit v. Wilson, 150 Tex. 273, 239 S.W.2d 792, 796 (1951); Downen v. Texas Gulf Shrimp Co., 846 S.W.2d 506, 511 (Tex.App.—Corpus Christi 1993, writ denied). One party does not have to negate with evidence the evidence presented by the other side; the jury may simply disbelieve the evidence. Downen, 846 S.W.2d at 511.

Under Twyman v. Twyman, 855 S.W.2d 619, 621 (Tex.1993) (citing the Restatement (Second) of Torts § 46 (1965)), the elements of an action for intentional infliction of emotional distress are (1) the defendant intentionally or recklessly acted, (2) the conduct was extreme and outrageous, (3) this action caused the plaintiff emotional distress, and (4) the emotional distress suffered by the plaintiff was severe. Liability for outrageous and extreme conduct may be found “only where the conduct has been so outrageous in character, and so extreme in degree, as to go beyond all possible bounds of decency, and to be regarded as atrocious, and utterly intoler[222]*222able in a civilized society.” Twyman, 855 S.W.2d at 621 (continuing to cite the Restatement); see also Mattix-Hill v. Reck, 923 S.W.2d 596

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Southwestern Bell Mobile Systems, Inc. v. Franco
951 S.W.2d 218 (Court of Appeals of Texas, 1997)

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