Shawnice Bettis, Boysing Samuel, Jr., Laura Pincay, Christopher Monteagudo, and Keanna Kovos, on behalf of themselves and all others similarly situated v. Amazon.com Services LLC, f/k/a Amazon Services.com, Inc.

CourtDistrict Court, E.D. New York
DecidedMarch 31, 2026
Docket1:24-cv-07563
StatusUnknown

This text of Shawnice Bettis, Boysing Samuel, Jr., Laura Pincay, Christopher Monteagudo, and Keanna Kovos, on behalf of themselves and all others similarly situated v. Amazon.com Services LLC, f/k/a Amazon Services.com, Inc. (Shawnice Bettis, Boysing Samuel, Jr., Laura Pincay, Christopher Monteagudo, and Keanna Kovos, on behalf of themselves and all others similarly situated v. Amazon.com Services LLC, f/k/a Amazon Services.com, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shawnice Bettis, Boysing Samuel, Jr., Laura Pincay, Christopher Monteagudo, and Keanna Kovos, on behalf of themselves and all others similarly situated v. Amazon.com Services LLC, f/k/a Amazon Services.com, Inc., (E.D.N.Y. 2026).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK

SHAWNICE BETTIS, BOYSING SAMUEL, JR., LAURA PINCAY, CHRISTOPHER MONTEAGUDO, and KEANNA KOVOS, on behalf of themselves and all others similarly situated, MEMORANDUM AND ORDER Plaintiffs, v. 24-cv-07563-LDH-JAM

AMAZON.COM SERVICES LLC, f/k/a AMAZON SERVICES.COM, INC.,

Defendant.

LASHANN DEARCY HALL, United States District Judge: Shawnice Bettis, Boysing Samuel, Jr., Laura Pincay, Christopher Monteagudo, and Keanna Kovos (together, “Plaintiffs”), on behalf of themselves and all other similarly situated, bring the instant action against Amazon.com Services LLC (“Amazon” or “Defendant”), pursuant to the New York Labor Law (“NYLL”). Specifically, Plaintiffs assert claims for unpaid minimum wages and overtime wages,1 as well as a claim for failure to furnish the correct wage

1 Plaintiffs expressly bring, as their first claim for relief, a claim for “unpaid wages” and “overtime wages” under Sections 198 and 663 of the NYLL. However, the complaint references “minimum wage[s]” in the allegations included as support for its first claim of relief. (See, e.g., Second Am. Compl. (“Compl.”) ¶ 72, ECF No. 22.) Moreover, as support for their first claim of relief, Plaintiffs cite to Section 142-2.1 of Title 12 of the New York Compilation of Codes, Rules & Regulations (“12 NYCRR §142-2.1”). Pursuant to 12 NYCRR §142-2.1(b):

[t]he minimum wage shall be paid for the time an employee is permitted to work, or is required to be available for work at a place prescribed by the employer, and shall include time spent in traveling to the extent that such traveling is part of the duties of the employee.

Considering that the Second Amended Complaint (the “Complaint”): (1) references minimum wages in allegations regarding Plaintiffs’ unpaid wages; and (2) cites to 12 NYCRR §142-2.1(b) and NYLL § 663, both of which, as discussed, infra, relate to minimum wages, the Court construes Plaintiffs’ claim for “unpaid wages” as a claim for unpaid minimum wages. statements. Defendant moves, pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure, to dismiss Plaintiff’s Second Amended Complaint (the “Complaint”) in its entirety. BACKGROUND2 Amazon, a company incorporated in Delaware with its principal place of business in the State of Washington, is an “e-commerce” provider that sells goods on its website and delivers

them to retail consumers. (Second Am. Compl. (“Compl.”) ¶¶ 6, 21, ECF No. 22.) According to the Complaint, Amazon has created a network of “very large” fulfillment centers, sortation centers, and delivery stations (together, “Warehouses”) where workers—called “associates”— are employed in various positions, including as “loaders, packers, pickers, diverters, stowers, line leaders, water spiders, and problem solvers.” (Id. ¶¶ 13, 23.) According to the Complaint, associates at fulfillment centers fulfilled customers’ orders by packaging them into boxes and sorting the boxes for delivery. (Id. ¶ 22.) Thereafter, the packages were transferred to sortation centers. (Id.) At sortation centers, associates were tasked with sorting packages to be sent to delivery stations located closer to each consumer. (Id.) From there, packages were sorted for

local delivery by drivers employed by Amazon’s delivery service partners. (Id.) Plaintiffs allege that Amazon employed thousands of workers at each of its Warehouses. (Id. ¶¶ 12, 23.) Specifically, according to the Complaint, Amazon employed over 6,000 individuals as associates at each of its JFK8 and DNJ-3 warehouses located in Staten Island and the Bronx. (Id. ¶ 12.) This included Plaintiffs. (Id. ¶¶ 14-18.) Plaintiff Samuel, a New York resident, was employed as an associate at Amazon’s JFK8 warehouse from February 2021 through September 2022, at a regular hourly rate of between $15.00 and $19.00 an hour. (Id. ¶ 14.) Plaintiff Bettis, a New York resident, was employed as an associate at Amazon’s JFK8

2 The following facts are taken from the Complaint and are assumed to be true for the purpose of deciding the instant motion. warehouse from August 2023 through February 2024, at a regular hourly rate of between $15.00 to $19.00 an hour. (Id. ¶ 15.) Plaintiff Pincay, a New York resident, was employed as an associate at Amazon’s JFK8 warehouse from November or December 2018 through December 2024, at a regular hourly rate of between $15.00 and $19.00 an hour. (Id. ¶ 17.) Plaintiff Kovos, a New Jersey resident, was employed as an associate at Amazon’s JFK8 warehouse from

September 2020 through December 2022, at a regularly hourly rate between $15.00 and $20.00 per hour. (Id. ¶ 18.) Plaintiff Monteagudo, a New York resident, was employed at Amazon’s DNJ-3 warehouse from December 2019 through July 2020, at a regular hourly rate of between $17.50 to $19.00 an hour. (Id. ¶ 16.) Next, according to the Complaint, Amazon used centralized electronic security, productivity, and time-keeping systems to monitor the activities of its associates, including Plaintiffs. (Id. ¶¶ 24, 29.) To that end, Amazon provided Plaintiffs with identification badges containing a magnetic stripe and other electronic information to be used while working at Amazon’s Warehouses. (See id. ¶ 24.) Plaintiffs were required to swipe these identification

badges to enter the Warehouses before the start of their shift and when clocking out after their shift to leave the Warehouses. (Id. ¶ 25.) Plaintiffs allege that Amazon’s security systems registered each associate’s swipe at the time of his or her entry into and exit from the Warehouses. (Id.) According to the Complaint, to maximize the productivity of associates, Amazon closely monitored the time that each associate, including Plaintiffs, clocked in at the beginning of his or her shift and clocked out for unpaid meal breaks or at the end of his or her shift each day. (Id. ¶ 26; see id. ¶ 30.) Associates were provided with two options by which to clock in and out—that is, record their work time. (Id. at 30.) Associates could record their time by using a physical time clock located within Amazon’s Warehouses. (Id.) Alternatively, if they possessed a cell phone, associates could record their time via a phone application called Amazon A to Z (the “A to Z App”). (Id.) Plaintiffs, however, allege that use of the A to Z App was limited by occasional technical issues and its design, which limited function to certain time periods or certain locations. (Id.) Moreover, in furtherance of its goal of maximizing productivity, Amazon also

implemented a “[thirteen-]point discipline scale.” (Id. ¶ 27.) Under this scale, if an associate accrued thirteen disciplinary points on his or her personnel file, he or she would be terminated. (Id.) Plaintiff alleges that, under this scale, associates could incur a point for accumulating too much “time-off task[s].” (Id. at 28.) According to the Complaint, a “time-off task” is an activity performed during the working day that did not involve “production work” and involved time spent away from an associate’s workstation, but was, nonetheless, conducted “on the clock.” (Id.) Similarly, associates could incur disciplinary points for clocking in to start their shifts more than five minutes after the shift was scheduled to commence. (Id.) Plaintiffs allege that, despite penalizing associates for clocking in more than five minutes after the start of their respective

shift, Amazon prohibited associates from clocking in more than five minutes prior to the start of their scheduled shifts. (Id. at 31.) And, Amazon paid wages only for the time it considered and recorded as working time in its timekeeping system. (Id.

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Shawnice Bettis, Boysing Samuel, Jr., Laura Pincay, Christopher Monteagudo, and Keanna Kovos, on behalf of themselves and all others similarly situated v. Amazon.com Services LLC, f/k/a Amazon Services.com, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/shawnice-bettis-boysing-samuel-jr-laura-pincay-christopher-monteagudo-nyed-2026.