Seattle Security Services, Inc. v. United States

45 Fed. Cl. 560, 1999 U.S. Claims LEXIS 296, 2000 WL 132759
CourtUnited States Court of Federal Claims
DecidedDecember 9, 1999
DocketNo. 99-139C
StatusPublished
Cited by93 cases

This text of 45 Fed. Cl. 560 (Seattle Security Services, Inc. v. United States) is published on Counsel Stack Legal Research, covering United States Court of Federal Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Seattle Security Services, Inc. v. United States, 45 Fed. Cl. 560, 1999 U.S. Claims LEXIS 296, 2000 WL 132759 (uscfc 1999).

Opinion

OPINION

ALLEGRA, Judge.

This post-award bid protest action is before the court on the parties’ cross-motions for judgment on the administrative record. At issue is whether defendant acted arbitrarily and capriciously, and contrary to law, in evaluating plaintiffs past performance for purposes of awarding the contract. After careful consideration of the briefs filed by the parties, the oral argument, and for the reasons discussed below, the court GRANTS plaintiffs motion for judgment on the administrative record and DENIES defendant’s motion for judgment on the administrative record. The court further concludes that plaintiff is entitled to permanent injunctive relief as described below.

I. Facts2

On March 2, 1998, defendant, through the General Services Administration (GSA), issued solicitation number GS-10P-98-LSD-0024 (the contract) for armed guard services at a number of federal office buildings and courthouses in the states of Washington and Oregon. The contract provided for a base period covering June 1, 1998, through May 31, 1999, with four option years. The solicitation covered security services for two areas; Area 1 was Washington and Area 2 was Oregon. Prior to this solicitation, security services for these two areas were provided under two separate contracts, one for Washington and one for Oregon. The plaintiff, Seattle Security Services, Inc., was the incumbent contractor on both of these contracts.

Pursuant to the solicitation, the evaluation factors for the award were price and past performance. Section M—Evaluation Factors for Award, states, in pertinent part:

The Government will make award to the responsible offeror whose offer conforms to the solicitation and is most advantageous to the Government, price and other factors specified herein considered. For this solicitation, the Government will consider the offeror’s past performance record in providing similar services and the price. The past performance factor and price factor are approximately equal in terms of importance.
The Government will rank offerors from the lowest to the highest based on the total evaluated price submitted in response to this solicitation. The Government will then evaluate the past performance record of offerors beginning with the offeror submitting the lowest priced offer and moving to the second lowest, third lowest, etc. As soon as an offeror with a past performance record that is better than satisfactory is identified, the Government will make a de-[563]*563cisión as to whether it is in its interest to make a trade-off between past performance and price. The Government may award the contract to an offeror with a higher price but a better past performance record____
If an award is not made based on initial offers without discussion as is contemplated by this solicitation (see FAR 52.215-16 (Alt II)), the past performance record of all offerors included in the competitive range will be evaluated and considered. After receipt of best and final offers, the tradeoffs, if any, between price and past performance will be made in selecting the successful offeror for award.

The focus of the dispute is the manner in which the contracting officer evaluated past performance information. Regarding this subject, Section L.12 of the solicitation, which sets forth the criteria for submission and evaluation of past performance information, states:

Each offeror will be evaluated on his/her performance under existing and prior contracts for similar products or services. To receive maximum consideration for award, offerors shall submit at least three contract references with whom you have had a continuous working relationship for not less than one year continuous service, within the last 5 years. The information can be provided by offerors on Figure L-l. The Government will focus on information that demonstrates quality of performance relative to the size and complexity of the procurement under consideration. The Government will contact individuals and firms for which you have performed services to evaluate your past performance record. To receive maximum consideration for award, each reference contacted must demonstrate responsiveness, no recurring deficiencies and follow-up on complaint calls.
Offerors should submit proposals that area [sic] acceptable without additional explanation or information. The Government may request additional information from offer-ors of proposals, and may discuss proposals with their Offerors, however, award may be made without negotiation of proposals. References other than those identified by the offeror in Figure L-l may be contacted by the Government with the information received used in the evaluation of the offeror’s past performance. If an offeror has no record of relevant past performance, or information on past performance is not available, the offeror will not be evaluated favorably or unfavorably.

By March 31, 1998, defendant received initial proposals from seven offerors in response to the solicitation. The contracting officer (CO) reviewed and ranked the proposals received according to price. Gabriel Security Corporation (Gabriel) had the lowest offer and plaintiff had the next lowest offer ($4,273.00 more). On April 28, 1998, defendant was notified by the Department of Labor that all contracts effective June 1, 1998, had to include the increased employee health and welfare benefit wage of $1.39 per hour. That same day, the CO issued, by facsimile, an amendment to the solicitation, which required offerors to revise their final proposals to include the increased health and welfare benefit wage, and then to submit best and final offers (BAFOs) no later than 4:00 p.m. on April 29, 1998. Prior to sending each offeror the amendment by facsimile, the CO notified all seven offerors by phone of the amendment and the deadline for BAFOs. The CO received BAFOs from six offerors within the deadline. The BAFO from the seventh offeror was late and removed from consideration for the contract award.

As noted above, Section M provides that “[i]f an award is not made based on initial offers without discussion as is contemplated by this solicitation (see FAR 52.215-16 (Alt II)), the past performance record of all offer-ors included in the competitive range will be evaluated and considered.” Since the CO did not make an award on initial proposals, she conducted a past performance review for each of the six remaining offers.3 In accordance with Section L.12, each offeror had [564]*564provided at least three contract references on Figure L-l with its offer.4 To evaluate past performance, the CO contacted contract references for each offeror and asked each reference the same five questions about that offeror’s performance. The CO then noted the answers to those questions on a past performance evaluation form and assessed points for each answer. An offeror could receive a maximum total past performance score of 13 points for each contract reference evaluation.

The five questions employed on the evaluation form were as follows:

1. The first question was about the number of buildings or sites for which the offeror provided service on the prior contract. The CO compared the answer to the number of sites requiring service on the solicited contract, which was 28.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Cite This Page — Counsel Stack

Bluebook (online)
45 Fed. Cl. 560, 1999 U.S. Claims LEXIS 296, 2000 WL 132759, Counsel Stack Legal Research, https://law.counselstack.com/opinion/seattle-security-services-inc-v-united-states-uscfc-1999.