Saody Eng, V. Specialized Loan Servicing, Llc

500 P.3d 171
CourtCourt of Appeals of Washington
DecidedDecember 13, 2021
Docket82378-7
StatusPublished
Cited by14 cases

This text of 500 P.3d 171 (Saody Eng, V. Specialized Loan Servicing, Llc) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Saody Eng, V. Specialized Loan Servicing, Llc, 500 P.3d 171 (Wash. Ct. App. 2021).

Opinion

N THE COURT OF APPEALS OF THE STATE OF WASHINGTON DIVISION ONE SAODY ENG, an individual, ) No. 82378-7-I ) Appellant, ) ) v. ) ) SPECIALIZED LOAN SERVICING, ) PUBLISHED OPINION a foreign limited liability company, ) ) Respondent. ) )

VERELLEN, J. — The statute of limitations runs against each installment of a

promissory note once it is past due. Time-barred debt remains valid though

unenforceable. A creditor can demand repayment of valid debt without enforcing it.

When, as here, a creditor holds a deed of trust securing an unaccelerated

promissory note with past due installments—some time-barred and some not—the

creditor can demand payment of all past due installments. But if the creditor threatens

to foreclose the deed of trust based upon both actionable and time-barred debt unless

the debtor repays both, then the creditor’s omission that the time-barred debt is

unenforceable has the capacity to mislead the debtor regarding a statute of limitations

defense to the foreclosure. An allegation that the creditor engaged in this type of

deceptive practice in violation of the Consumer Protection Act (CPA), chapter 19.86

RCW, can survive a CR 12(b)(6) motion to dismiss. No. 82378-7-I/2

A creditor’s mere threats of enforcement actions it can legally take do not violate

RCW 19.16.250(16) of the Collection Agency Act (CAA). Nor does a creditor violate

RCW 19.16.250(21) of the CAA merely by demanding payment of time-barred debt

when the debt remains valid.

Saody Eng filed a complaint alleging Specialized Loan Servicing, LLC, (SLS)

violated the CPA, the CAA, and was negligent when it threatened foreclosure on a deed

of trust because of past due installments that included time-barred debt. The trial court

granted SLS’s CR 12(b)(6) motion to dismiss. SLS omitted disclosing that portions of

the debt were time-barred and unenforceable. Because SLS’s notice of intent to

foreclose created an impression with the capacity to mislead a reasonable consumer

about the availability of a statute of limitations defense, Eng adequately alleged a

deceptive act under the CPA. And because she adequately pleaded the remaining

elements of a prima facie CPA claim, Eng’s CPA claim should not have been dismissed

at this stage of the proceedings.

Because Eng failed to allege a cognizable CAA violation or negligence claim, the

trial court did not err by dismissing those claims.

Therefore, we affirm in part, reverse in part, and remand.

FACTS1

In 2006, Eng purchased a property using two loans, each secured by a deed of

trust. The second loan, which was for $67,990, is at issue here.

1 Because this is an appeal from a CR 12(b)(6) motion to dismiss, all facts are taken from the operative complaint unless otherwise noted. See Jackson v. Quality Loan Serv. Corp., 186 Wn. App. 838, 843, 347 P.3d 487 (2015) (“All facts alleged in the plaintiff’s complaint are presumed true.”) (citing Tenore v. AT&T Wireless Servs., 136 Wn.2d 322, 330, 962 P.2d 104 (1998)).

2 No. 82378-7-I/3

In 2008, Eng lost her job and began missing payments. She has not made a

payment toward her second loan since, at the latest, November 1, 2008.

In March of 2019, SLS began servicing the loan. In July of 2019, it sent Eng a

“Default Notice and Notice of Intent to Foreclose”:

Dear Saody Eng,

The Note on the above-referenced loan is now in default as a result of your failure to pay the 11/01/08 payment and the payments each month thereafter, as provided for in said Note. You are hereby notified that to cure such default[,] you are required to pay this office all past due payments plus late charges . . . The amount required to cure the arrears as of 07/25/19 is $88,196.01. You have thirty-three (33) days from the date of this letter to cure the default. We urge you to immediately, upon receipt of this letter, contact our Customer Assistance Department at the number provided below to obtain the updated amount required to reinstate your loan.

....

This notice does not affect your ability to apply for or be evaluated for a foreclosure prevention option or any pending loss mitigation option that may have been extended.

Failure to pay the total amount due . . . by 08/27/19 may result in acceleration of the entire balance outstanding under the Note including . . . commencement of foreclosure of the Trust Deed/Mortgage[,] which is security for your Note.[2]

In early October, SLS notified Eng her “mortgage account is delinquent” and sent her a

“Notice of Pre-Foreclosure Options.”3 SLS has not accelerated the note.

2 Clerk’s Papers (CP) at 42 (emphasis added). Because Eng made allegations in her complaint based upon her deed of trust and this “Default Notice,” the trial court could consider both documents when evaluating SLS’s CR 12(b)(6) motion to dismiss. Jackson, 186 Wn. App. at 844 (citing Rodriguez v. Loudeye Corp., 144 Wn. App. 709, 726, 189 P.3d 168 (2008)). 3 CP at 4.

3 No. 82378-7-I/4

Eng filed a complaint against SLS in mid-October, alleging it was a collection

agency that violated the CAA, violated the CPA, and committed common law

negligence. SLS filed a CR 12(b)(6) motion to dismiss, which the court granted without

prejudice.4

Eng appealed. SLS moved to dismiss, arguing the trial court order was not

appealable because the court dismissed without prejudice. Commissioner Masako

Kanazawa denied the motion but let SLS raise issues of appealability in its briefing on

appeal.

ANALYSIS

As a threshold matter, SLS argues the trial court’s decision is not reviewable as a

matter of right under RAP 2.2(a) because the trial court dismissed Eng’s complaint

without prejudice. Dismissal of an action with prejudice is a final judgment on the merits

of a controversy.5 A dismissal without prejudice ordinarily does not have preclusive

effect and is not appealable as a matter of right unless the practical effect is to

determine an action by discontinuing it or preventing a final judgment.6 In Barnier v.

City of Kent, for example, this court concluded a CR 12(b)(6) dismissal without prejudice

4Eng’s claim for declaratory judgment was also dismissed, but she does not assign error to that ruling. 5Berschauer Phillips Const. Co. v. Mut. of Enumclaw Ins. Co., 175 Wn. App. 222, 228 n.11, 308 P.3d 681 (2013) (citing Banchero v. City Council of City of Seattle, 2 Wn. App. 519, 525, 468 P.2d 724 (1970)). 6Wachovia SBA Lending, Inc. v. Kraft, 165 Wn.2d 481, 487, 200 P.3d 683 (2009) (quoting Munden v. Hazelrigg, 105 Wn.2d 39, 44, 711 P.2d 295 (1985)); RAP 2.2(a)(3).

4 No. 82378-7-I/5

was appealable because the trial court dismissed the claim as nonjusticable, meaning

the “practical effect of the order was to discontinue the action.”7

Here, like Barnier, the trial court dismissed Eng’s claims because it concluded

they were legally insufficient, essentially adjudicating their merits with the practical effect

of discontinuing the action. Because RAP 2.2(a)(1) allows an appeal as a matter of

right under these circumstances, we will consider Eng’s appeal.

We review a CR 12(b)(6) motion to dismiss de novo.8 Under this generous

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