Bayani v. T-Mobile USA Inc

District Court, W.D. Washington·Decided October 20, 2023·No. 2:23-cv-00271·Unknown

Opinion

UNITED STATES DISTRICT COURT AT SEATTLE EMAN BAYANI, individually and on behalf CASE NO. 2:23-cv-00271-JHC of all others similarly situated, ORDER RE: DEFENDANT’S MOTION TO Plaintiff, DISMISS v.

Defendant. I INTRODUCTION This matter comes before the Court on Defendant T-Mobile USA, Inc.’s Motion to Dismiss. Dkt. # 19. The Court has reviewed the materials filed in support of and in opposition to the motion, pertinent portions of the record, and the applicable law. The Court finds that oral argument is unnecessary. Being fully advised, the Court GRANTS in part and DENIES in part the motion. II According to Plaintiff Eman Bayani, T-Mobile is a telecommunications carrier that markets, sells, and maintains wireless cell phone service for the public. Dkt. # 1 at 3 ¶¶ 13–14, 11 ¶ 63. Bayani, who files this putative class action on behalf of himself and others similarly situated, is a resident of Illinois and opened a cell phone account with T-Mobile in December 2021. Id. at 3 ¶¶ 9–10. Bayani alleges that he and the proposed class “were victims of a SIM card swapping

scam perpetrated through their T-Mobile cellular accounts.” Id. at 1 ¶ 2. According to the complaint, a “SIM swap1 scam” occurs as follows: (1) a scammer contacts a cell phone service provider, like T-Mobile, and falsely claims that the victim’s phone has been lost or damaged; (2) the scammer requests that the provider activate a new SIM card2 associated with the victim’s telephone number but is within the scammer’s phone; (3) the provider activates the new SIM card in the scammer’s telephone, allowing the scammer to receive the victim’s messages, calls, and data; (4) once the scammer has access to the victim’s SIM card and phone number, they may be able to access the victim’s private information such as login credentials, bank account details, email, or social media accounts. Id. at 1–2 ¶¶ 3–4. Bayani opened an account with T-Mobile on or around December 11, 2021. Id. at 4 ¶ 20. Then, between December 19–28, 2021, scammers accessed his SIM card on various occasions and stole “approximately $21,000 of cash reserves in [Bayani’s] Coinbase account3 to purchase Bitcoin and transfer it out,” as well as about $2,700 from his banking account. Id. at 4–5 ¶¶ 21– 29. On January 10, 2023, after filing a police report and receiving a letter from T-Mobile

1 “A ‘SIM swap’ occurs when a phone number associated with one SIM becomes associated with a different SIM; no information contained on the previous SIM is transferred to the new SIM, other than the phone number.” Terpin v. AT&T Mobility, LLC, 2023 WL 2839068, at *1 (C.D. Cal. Mar. 28, 2023). 2 “Cellular phones, tablets, and other mobile devices utilize an integrated microchip called a subscriber identity module (‘SIM’); this SIM enables the device to authenticate to its wireless network[.] The wireless network uses SIM identification information to associate the specific device with a phone number, in order to route communications and associate wireless services with a specific customer account.” Id. 3 Coinbase is a cryptocurrency wallet: an application that holds cash reserves or the private keys necessary to access or transact cryptocurrency, such as Bitcoin. “Wallets do not physically hold cryptocurrency, but rather hold only the private keys required to transact with a given wallet address. . . . Wallets can be accessed remotely only when the user inputs the appropriate access credentials.” Id. confirming the unauthorized activity, Bayani opted out of T-Mobile’s arbitration agreement. Id. at 5 ¶¶ 31–32; see also Dkt. ## 1-1 at 1, 1-2 at 2. Bayani filed this putative class action on February 27, 2023, claiming that T-Mobile

“failed to protect [his] and other customers’ personal and financial data information” after scammers used T-Mobile’s services “to access [his] personal information, including [his] email, banking, and investment accounts.” Dkt. # 1 at 1 ¶¶ 1–2. Bayani brings six causes of action, alleging that T-Mobile committed: (1) violations of the Federal Communications Act (“FCA”), see 47 U.S.C. §§ 201–22; (2) negligence; (3) negligent hiring, retention, and supervision; (4) violation of the Stored Communications Act (“SCA”), see 18 U.S.C. §2701 et seq.; (5) violation of the Computer Fraud and Abuse Act (“CFAA”), see 18 U.S.C. § 1030; and (6) violations of the Washington Consumer Protection Act (“CPA”), see Revised Code of Washington (“RCW”) 19.6. Dkt. # 1 at 10–18 ¶¶ 61–122.

T-Mobile moves to dismiss this case on various grounds, saying that (1) all but one of Bayani’s claims are time-barred; and (2) Bayani fails to state a claim under the FCA, a theory of negligence, the SCA, the CFAA, or the CPA. Dkt. # 19 at 10–32. III DISCUSSION When considering a motion to dismiss under Federal Rule of Civil Procedure 12(b)(6), the Court construes the complaint in the light most favorable to the nonmoving party. Livid Holdings Ltd. v. Salomon Smith Barney, Inc., 416 F.3d 940, 946 (9th Cir. 2005). The Court must accept all well-pleaded facts as true and draw all reasonable inferences in favor of the plaintiff. Wyler Summit P’ship v. Turner Broad. Sys., Inc., 135 F.3d 658, 661 (9th Cir. 1998). “To survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). A. The Court Will Not Consider T-Mobile’s Terms and Conditions at the Pleading Stage

T-Mobile moves to dismiss claims one through five as barred by a one-year time limitation established in T-Mobile’s Terms and Conditions (“T&Cs”). Dkt. # 20-1 at 2–6; see Dkt. # 19 at 14. T-Mobile asks the Court to consider the T&Cs at the pleadings stage and incorporate them by reference into the complaint. Dkt. # 19 at 14. For the reasons outlined below, the Court declines to do so. 1. The Court Declines to Incorporate the T&Cs by Reference When considering a Rule 12(b)(6) motion, a district court may not typically “consider material outside the pleadings when assessing the sufficiency of a complaint[.]” Khoja v. Orexigen Therapeutics, Inc., 899 F.3d 988, 998 (9th Cir. 2018). When matters outside the

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Bayani v. T-Mobile USA Inc, (W.D. Wash. 2023).

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