Richard Chambers v. Sears Roebuck & Co.

428 F. App'x 400
CourtCourt of Appeals for the Fifth Circuit
DecidedJune 15, 2011
Docket10-20360
StatusUnpublished
Cited by34 cases

This text of 428 F. App'x 400 (Richard Chambers v. Sears Roebuck & Co.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Richard Chambers v. Sears Roebuck & Co., 428 F. App'x 400 (5th Cir. 2011).

Opinion

PER CURIAM: **

We have carefully reviewed the record on appeal, the assertions of counsel in their appellate briefs and at oral argument, the district court’s opinion, and the applicable law. This process has led us to reach the same conclusions as those reached by the district court. As the district court’s opinion provides a clear, comprehensive, and correctly reasoned analysis of all issues presented here, we adopt that court’s reasoning and holdings as our own, 1 and attach a copy of the opinion as *402 an appendix hereto, which is hereby incorporated in this affirmance.

AFFIRMED.

APPENDIX

RICHARD CHAMBERS and STEVEN WERCHAN, Plaintiffs,

v.

SEARS, ROEBUCK AND CO. and A & E FACTORY SERVICE, LLC, Defendants.

CIVIL ACTION NO. H-08-3676

MEMORANDUM AND ORDER

Pending before the Court in this wage dispute are several motions. 1 Defendant Sears, Roebuck and Company (“Sears”) has filed Motions for Summary Judgment against Plaintiff Steven Werehan [Doc. # 41] and Plaintiff Richard Chambers

[Doc. # 43] (collectively, “Plaintiffs”). 2 Also pending is Chambers’ Motion for Class Certification and Expedited Discovery [Doc. # 40]. 3 All motions are fully briefed and ripe for decision. 4 After careful consideration of the parties’ submissions, pertinent matters of record, and applicable legal authorities, the Court grants Sears’ Motions for Summary Judgment and thus denies Chambers’ Motion for Class Certification and Expedited Discovery as moot.

I. FACTUAL BACKGROUND

During all times relevant to this suit, both Plaintiffs were employed by Sears as in-home service technicians (“technicians”). Sears employs technicians to service and repair appliances in customers’ homes.

*403 Technicians use company-owned vans to make service calls.

A. The Home Dispatch Program

Prior to 2001, technicians reported to work each day at a centralized location to pick up the company van and perform various other activities in preparation for the day’s service calls, such as planning the service route and loading parts into the van. 5 In 2001, Sears implemented the voluntary Home Dispatch Program (“HDP”). 6 Under the HDP, technicians do not report to a centralized location to start their work day; instead they report directly to the first customer in the morning and return home from the last customer at the end of the day. Technicians keep the company van at their homes overnight. Sears pays for all commuting expenses related to the van, including gas, maintenance, and insurance. Technicians participating in the HDP are not paid for the first thirty-five minutes of their morning and evening commutes, that is, they are not paid for the first thirty-five minutes of the travel to the location of the first customer of the day, nor for the first thirty-five minutes of the trip to the technician’s home from the last service call of the day. Technicians are compensated for time spent commuting from the first and last service calls in excess of thirty-five minutes, and are compensated for all trips to service calls in between the first and last calls of the day. Thus, assuming that a technician’s travel to the first assignment of the day does not exceed thirty-five minutes, the technician’s compensable work day begins when he arrives at the first customer’s location. Similarly, assuming that the commute from the last stop of the day home does not exceed thirty-five minutes, his compensable work day ends when he finishes his activities at the last customer’s location.

Not all Sears technicians participate in the HDP. 7 Those that do not participate also use company vans to complete their service calls, but report every day to an office or alternative location where the company van is parked overnight. These technicians commute each day to the office or alternative location to pick up the van, and then proceed to the first customer’s home. Non-HDP technicians are not paid for their commutes to and from the parking locations. Non-HDP technicians’ compensable day begins when they pick up the vans and ends when they return the vans to the parking location at the end of the day.

Both Chambers and Werchan participated in the HDP.

A technician’s participation in the HDP is governed by instructions and procedures set forth in a manual called the SST Help System Manual (“Help Manual”). The manual is available to technicians electron *404 ically on an SST, a laptop computer provided to HDP technicians, and technicians are instructed to become familiar with it. Both Plaintiffs acknowledge that Sears provided them with the SST Help Manual and instructed them to adhere to its policies. 8

1. HDP — Morning Activities

Under the HDP, technicians are instructed to plug the SST into a telephone line and electrical outlet in their home upon returning from the last service call of the workday. Overnight, the SST automatically uploads information about the day’s completed service calls and downloads the next day’s assignments from Sears’ main frame computer. Technicians are required to log onto the SST in the morning to determine the location of the first service call. 9 To log on, the technician merely must turn on the computer, type a six digit password, and click a “send” icon. 10 Thereafter, the SST automatically brings up a screen with the address of the technician’s first call of the day. 11 The technician is not required to stay near the SST while the screen with the address downloads. 12 Sears’ expert estimates that the log on process takes an average of 8.5 seconds. 13

The automatic transmission of route information to the SST sometimes fails. In this circumstance, the technician is instructed to manually upload the prior day’s customer service information and/or download the current day’s information by clicking a manual upload/download icon via the SST Utilities page. 14 This process requires “a couple of key strokes.” 15 If the manual/upload download is not successful, the technician is directed to contact an outside vendor for assistance with the SST. 16

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428 F. App'x 400, Counsel Stack Legal Research, https://law.counselstack.com/opinion/richard-chambers-v-sears-roebuck-co-ca5-2011.