Reed v. Royal Sonesta, Inc.

CourtDistrict Court, E.D. Louisiana
DecidedJune 30, 2020
Docket2:20-cv-00384
StatusUnknown

This text of Reed v. Royal Sonesta, Inc. (Reed v. Royal Sonesta, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Reed v. Royal Sonesta, Inc., (E.D. La. 2020).

Opinion

UNITED STATES DISTRICT COURT

EASTERN DISTRICT OF LOUISIANA

ARIKA REED CIVIL ACTION

VERSUS NO. 20-384-WBV-KWR

ROYAL SONESTA INC., ET AL. SECTION: D (4)

ORDER AND REASONS Before the Court is Defendant Royal Sonesta Inc.’s Motion to Dismiss Complaint and Compel Arbitration.1 The Motion is opposed,2 and Defendants have filed a Reply.3 After careful consideration of the parties’ memoranda and the applicable law, the Motion is GRANTED. I. FACTUAL AND PROCEDURAL BACKGROUND On February 4, 2020, plaintiff, Arika Reed, filed a Complaint in this Court against her former employer, Royal Sonesta, Inc., and her former supervisor, Kenneth Jackson (collectively, “Defendants”), asserting claims for unlawful employment discrimination, harassment and retaliation under Section 1981 of the Civil Rights Act of 1866, 42 U.S.C. § 1981, Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e, et seq., as well as claims for intentional discrimination in employment under La. R.S. 23:332 and intentional infliction of emotional distress

1 R. Doc. 9. The Court notes that although the title of the Motion suggests that it was only filed by defendant, Royal Sonesta Inc., it is clear from the memorandum in support that the Motion was filed by defendants, Royal Sonesta, Inc. and Kenneth Jackson. R. Doc. 9-1 at p. 4. 2 R. Doc. 15. 3 R. Doc. 19. under La. Civ. Code art. 2315.4 Plaintiff alleges that she was employed with Royal Sonesta, Inc. for 13 years and was the head of housekeeping at the time of her constructive discharge on October 5, 2019.5 Plaintiff asserts that in August 2019,

Royal Sonesta, Inc. implemented a Performance Improvement Plan (“PIP”), after eight months of harassment from her supervisor, Kenneth Jackson, regarding her allegedly poor work performance.6 Plaintiff claims the harassment began in January 2019, shortly after Jackson was hired and after Plaintiff made several complaints about her working conditions.7 Plaintiff alleges that the harassment included requirements to keep Jackson updated on every aspect of her day-to-day work, copy

Jackson on all emails, ensure Jackson was present for all meetings that Plaintiff conducted with her staff, and -accusations by Jackson that Plaintiff was trying to undermine him.8 Plaintiff asserts that she was placed on the PIP in August 2019 despite not receiving any progressive discipline from Royal Sonesta, Inc., and that the areas that allegedly needed improvement were things outside of her control.9 Plaintiff asserts that she had to 60 days from the PIP to improve those areas or face possible

termination.10 Plaintiff alleges that Royal Sonesta, Inc. implemented the PIP to ensure she could not be successful in her job and in an effort to force Plaintiff to quit

4 R. Doc. 1. 5 Id. at pp. 2-3. 6 Id. at p. 2. 7 Id. 8 Id. at p. 5. 9 Id. 10 Id. or to terminate her.11 Plaintiff asserts that she began to suffer from severe emotional distress and began to see a therapist, but ultimately resigned after 10 months because her work environment became too hostile to tolerate.12 As a result, Plaintiff filed this

suit, asserting claims under federal and state law for employment discrimination, harassment, retaliation and intentional infliction of emotional distress.13 On March 25, 2020, Defendants filed the instant Motion, asserting that this matter should be dismissed under Fed. R. Civ. P. 12(b)(6) and referred to arbitration because Plaintiff entered into a binding arbitration agreement that encompasses the claims raised in her Complaint.14 Defendants assert that Plaintiff was employed by

Sonesta International Hotels Corporation (hereafter, “Sonesta”), from approximately April 2004 until November 2008, and again from July 2010 until she resigned on September 20, 2019.15 Defendants attached to their Motion an affidavit from Jennifer Rausch, the Vice President of Human Resources at Sonesta.16 Rausch states that in 2012, Sonesta introduced a new dispute resolution policy entitled, “Mutual Agreement to Resolve Disputes and Arbitrate Claims” (hereafter, the “Agreement”), which provided for resolution of employees’ employment-related disputes with

11 Id. at p. 6. 12 Id. 13 Id. at p. 6-10. 14 R. Doc. 9. In the Motion, Defendants assert that Plaintiff has improperly named Royal Sonesta Inc. as a defendant in this case, and that Defendants “know of no legal entity named ‘Royal Sonesta Inc.” R. Doc. 9 at p. 1, n.1. Defendants assert that Plaintiff was employed at all relevant times by Sonesta International Hotels Corporation, which manages the Royal Sonesta New Orleans Hotel, and while all liability is denied, Sonesta International Hotels Corporation would be the only proper defendant for purposes of Plaintiff’s employment-related claims. Id. 15 R. Doc. 9-1 at p. 6. 16 R. Doc. 9-2 at pp. 2-4. Sonesta through a grievance process and binding arbitration.17 Rausch declares that existing employees were allowed to opt-out of the Agreement by filling out a form and sending it to Sonesta’s Human Resources department in Massachusetts.18 The

Agreement provides the following: All Company employees are automatically covered by the grievance process explained in Section II(A) below by continuing a job with the Company unless they are qualified to opt out as described below. That means that all employees agree, as a condition of employment, to arbitrate any and all disputes, including statutory and other claims, not resolved through the grievance process. However, the company is electing to allow employees employed by the Company prior to the effective date of this Agreement to exclude themselves from the arbitration process by notice given to the Company within thirty (30) days after their receipt of a copy of this Agreement. ACCORDINGLY, UNLESS YOU EXCLUDE YOURSELF FROM THE ARBITRATION PROCESS BY MAILING TO THE COMPANY BY CERTIFIED OR REGISTERED MAIL, RETURN RECEIPT REQUESTED, AN OPT OUT ELECTION FORM WITHIN SUCH THIRTY (30) DAY PERIOD, YOU WILL BE COVERED BY THIS AGREEMENT. The Opt Out Election Form is available by contacting a member of the Company’s Human Resources Department, Two Newton Place, 255 Washington Street, Newton, MA 02458, telephone no. (617) 421-5400. Whether you choose to remain covered by this Agreement or to exclude yourself has no negative effect on your employment.

. . . .

Unless you elect to exclude yourself from this Agreement, this

17 Id. 18 Id. at pp. 2-3. Agreement is effective as of the date written above and applies to claims which are asserted on or after that date.19

Rausch declares in her affidavit that Plaintiff did not opt out of the Agreement, and instead signed and returned the Receipt and Acknowledgment Form, which is attached to Rausch’s affidavit.20 The Receipt and Acknowledgment Form signed by Plaintiff on May 19, 2012, provides the following: IMPORTANT NOTICE REGARDING YOUR EMPLOYMENT WITH SONESTA INTERNATIONAL HOTELS CORPORATION

RECEIPT AND ACKNOWLEDGEMENT FORM

YOU MUST CAREFULLY READ THE ATTACHED MUTUAL AGREEMENT TO RESOLVE DISPUTES AND ARBITRATE CLAIMS.

Sonesta International Hotels Corporation (“Sonesta”) is introducing a new dispute resolution policy that will affect the way disputes in connection with your employment are resolved. The attached Mutual Agreement to Resolve Disputes and Arbitrate Claims (the “Agreement”) describes the new program in detail, including:

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Reed v. Royal Sonesta, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/reed-v-royal-sonesta-inc-laed-2020.