Pickett v. Holland America Line-Westours, Inc.

35 P.3d 351, 145 Wash. 2d 178, 2001 Wash. LEXIS 758
CourtWashington Supreme Court
DecidedNovember 29, 2001
DocketNo. 70300-1
StatusPublished
Cited by47 cases

This text of 35 P.3d 351 (Pickett v. Holland America Line-Westours, Inc.) is published on Counsel Stack Legal Research, covering Washington Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Pickett v. Holland America Line-Westours, Inc., 35 P.3d 351, 145 Wash. 2d 178, 2001 Wash. LEXIS 758 (Wash. 2001).

Opinions

Madsen, J.

In 1996, Francine Pickett, Brian Cohen, and Jack and Belle Masin (Plaintiffs) filed suit against Holland America Line-Westours, Inc., (Holland) on behalf of all persons similarly situated (those persons purchasing cruises after April 19,1992) to recover a portion of the “port charges and taxes” charged to them in addition to their cruise fares. Clerk’s Papers (CP) at 2-14. The foundation for Plaintiffs’ claim is that these charges exceeded the actual taxes and port charges paid by Holland to port authorities and governmental entities, that Holland used the markup for other corporate purposes, and that Holland misrepresented this fact in its advertising and contracts. Plaintiffs claimed this was a violation of the Washington Consumer Protection Act (CPA), chapter 19.86 RCW, and raised additional claims of unjust enrichment and negligent misrepresentation. Id.

Pursuant to CR 23(b)(3) Plaintiffs moved for class certification of their CPA claims. Their motion was denied by the trial court. Plaintiffs sought interlocutory discretionary review by the Court of Appeals of this ruling. See RAP 2.3(b). The Court of Appeals Commissioner denied discretionary review, based on a determination that Plaintiffs failed to establish that the trial court “committed obvious or probable error.” CP at 1234-41.

Thereafter, the parties reached a proposed settlement, the trial court conditionally certified a class for settlement purposes, and notice was sent to the class members, allowing them to “opt out” or appear at the hearing and object to the settlement. A lone objector, Leonard Bebchick (an attorney from the District of Columbia), intervened and sought court disapproval of the settlement. Notwithstanding Bebchick’s objection, the trial court approved the settlement as being “fair, adequate, and reasonable” and entered an order to this effect. Bebchick appealed, with Holland and [183]*183the Plaintiffs standing in opposition, and the Court of Appeals reversed in a published decision. Pickett v. Holland Am. Line-Westours, Inc., 101 Wn. App. 901, 922, 6 P.3d 63 (2000). We hold that the class settlement is “fair, adequate, and reasonable,” and we reverse.

FACTS

The named Plaintiffs in this case are Francine Pickett (from New York), Brian Cohen (also from New York), and Jack and Belle Masin (from Florida). On April 19, 1996, they filed suit against Holland, a Seattle based corporation, on behalf of all consumers who purchased cruises on Holland after April 19,1992 (the preceding four years) and paid “port charges and taxes” in addition to their cruise fare.

Plaintiffs’ complaint alleged violations of the Washington CPA, negligent misrepresentation, and unjust enrichment. The gravamen of Plaintiffs’ claim is that Holland represented to them, through its advertising and cruise contracts, that “port charges and taxes” were mandatory fees levied by port authorities and government entities, when in fact a portion of these fees were knowingly collected by Holland for other purposes. The following provision of Holland’s cruise contract is illustrative of Holland’s representations:

“Additions to Fare/Port Charges/Taxes: . . .
(b) Similarly, the amount specified in the Holland America Line brochure for port charges and taxes was based upon the amount of governmental charges, taxes and fees in existence at the time of printing. If increases have occurred or should hereafter occur in those amounts, Owner and HALW reserve the right to require you to pay the additional amounts as a condition of taking the Cruise or Cruisetour. No right of cancellation exists under these circumstances.”

Pickett, 101 Wn. App. at 917.

Plaintiffs never alleged they were “overcharged” and each named Plaintiff concedes that they paid “port charges and taxes” in the exact amount advertised in Holland’s litera[184]*184ture. CP at 845, 867-69, 885, 911. Instead, Plaintiffs alleged that Holland deceived them by representing that “port charges and taxes” were solely governmental fees, when in fact, a portion of these fees were used by Holland for other purposes. Plaintiffs sought recovery of the difference between the actual governmentally imposed port charges and taxes, and the amount collected by Holland.

The financial documents illustrating the amounts charged passengers for “port charges and taxes,” and the corresponding amounts paid by Holland for actual govern-mentally imposed charges were filed with this Court under seal. These documents provide a rough approximation of the amount allegedly overcharged. For instance, for one specific seven-day cruise consumers were allegedly overcharged $26.48. Charges and expenses for other cruise destinations are similar in amount. The amounts are higher for longer cruises.

On July 24, 1996, Holland moved for partial summary judgment against all Plaintiffs other than Pickett, arguing that their actions were barred by a contractual limitations period. Holland’s cruise contract provides that a lawsuit may not be maintained against Holland unless it is notified in writing of any potential claim within 30 days of the conclusion of the cruise, and the lawsuit is filed within 180 days after the cruise. The only named Plaintiff to comply with this provision was Pickett.

Judge Armstrong held that Washington’s discovery rule was applicable to Plaintiffs’ CPA claims, see RCW 4.16.080(4), and as such, the claims of Plaintiffs were tolled until they discovered the facts underlying their cause of action. Based on the limited amount of discovery conducted at that point in the proceedings the court was unable to make a determination on this issue, and accordingly, Holland’s motion was denied.

Plaintiffs quickly moved for class certification pursuant to CR 23. Concerned about the expense of certifying a class with upward of a million members, the court deferred its ruling on this question to allow the parties time to conduct [185]*185discovery and submit briefing regarding the likelihood of Plaintiffs’ success on the merits. Judge Armstrong recognized that the decision of whether to certify the class was not dependent on the merits of the action, but nevertheless wanted some analysis on the viability of Plaintiffs’ claim before undertaking the expense of certifying such a large class.

The matter was then transferred to another trial judge, Judge White. After extensive briefing, the trial court heard Plaintiffs’ class certification motion on September 22, 1997. Holland argued that class certification was improper under CR 23(b)(3), which requires, in part, a finding that “the questions of law or fact common to the members of the class predominate over any questions affecting only individual members, and that a class action is superior to other available methods for the fair and efficient adjudication of the controversy.” CR 23(b)(3). The trial court agreed, citing three critical issues. First, the court found that the need to address choice of law questions for individual class members would make class certification inefficient. Second, the court found that there are a significant number of individualized inquiries that would have to be made with respect to Holland’s contractual limitations period. And third, individual issues of proof related to causation and injury by each class member would cause “individual issues [to] predominate over common questions.” CP at 66.

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Cite This Page — Counsel Stack

Bluebook (online)
35 P.3d 351, 145 Wash. 2d 178, 2001 Wash. LEXIS 758, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pickett-v-holland-america-line-westours-inc-wash-2001.