PHI HEALTH, LLC v. HEALTH CARE SERVICE CORP.

District Court, N.D. Illinois·Decided August 5, 2026·No. 1:26-cv-02954·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

PHI HEALTH, LLC, ) ) Plaintiff, ) ) vs. ) Case No. 26 C 2954 ) HEALTH CARE SERVICE CORP., ) ) Defendant. )

MEMORANDUM OPINION AND ORDER

MATTHEW F. KENNELLY, District Judge: PHI Health, LLC has sued Health Care Services Corporation for its failure to pay overdue payment awards issued under the federal No Suprises Act (NSA). PHI asserts claims under the NSA, the Federal Arbitration Act (FAA), the Employee Retirement Income Security Act (ERISA), and the Illinois Consumer Fraud and Deceptive Business Practices Act. HCSC has moved to dismiss PHI's complaint. Background At the pleading stage, the Court must "accept all well-pleaded facts in the complaint as true and draw all reasonable inferences in the plaintiff's favor." NewSpin Sports, LLC v. Arrow Elecs., Inc., 910 F.3d 293, 299 (7th Cir. 2018). HCSC operates Blue Cross Blue Shield (BCBS) entities and adjudicates health insurance claims on behalf of those entities. PHI provided air ambulance services to participants or beneficiaries of HCSC-operated health plans. These were "out-of- network" services, meaning that PHI was not a provider that had contracted with HCSC or the relevant health plans to perform the services. PHI alleges that it followed industry standard billing for these transports. HCSC sent PHI an Explanation of Benefits form setting forth initial underpayments for bills arising from twelve air ambulance transports. HCSC declined to pay the full amount PHI sought. In 2022, Congress enacted the NSA to protect patients from surprise medical

bills incurred when they receive emergency medical services from out-of-network providers. 42 U.S.C. §§ 300gg-111, 300gg-112. The NSA relieves patients of financial liability for surprise bills, and it created an IDR process for billing disputes between providers and insurers. Id. § 300gg-111(c)(1)-(5). The NSA requires a provider and insurer to first try to agree on a price for the services. This is referred to as the open negotiation process. If the open negotiation process fails, the provider has four days to initiate independent dispute resolution (IDR) proceedings. After a provider initiates IDR proceedings, the U.S. Department of Health and Human Services (HHS) selects a certified independent dispute resolution entity (CIDRE) to arbitrate the dispute. The amount due is decided via a "baseball-style" dispute resolution in which the

provider and insurer each submit an offer, and the CIDRE selects one party's offer as the award. The CIDRE must consider the insurer's "qualifying payment amount," a heavily regulated rate that reflects the "median of the contracted rates recognized by the plan or issuer . . . for the same or a similar item or service" offered in the same insurance market and geographic area. Id. § 300gg-111(a)(3)(E)(i). In the absence of a fraudulent claim or evidence of a misrepresentation of facts to the CIDRE, the IDR award "shall be binding upon the parties involved," and payment of the award "shall be made . . . not later than 30 days after the date on which such determination is made." Id. § 300gg-112(b)(5)(D). Under 42 U.S.C. § 300gg-111(c)(5)(E), any IDR award is binding on the parties and is subject to judicial review only in circumstances described in section 10(a) of the FAA. The four grounds upon which a district court may vacate the award are: (1) where the award was procured by corruption, fraud, or undue means; (2) where there was evident partiality or corruption in the arbitrators, or either of them; (3) where the arbitrators were guilty of misconduct in refusing to postpone the hearing, upon sufficient cause shown, or in refusing to hear evidence pertinent and material to the controversy; or of any other misbehavior by which the rights of any party have been prejudiced; or (4) where the arbitrators exceeded their powers, or so imperfectly executed them that a mutual, final, and definite award upon the subject matter submitted was not made. 9 U.S.C. § 10(a). PHI turned to the dispute resolution process set forth in the NSA. PHI timely initiated the open negotiation process, but the parties were ultimately unable to agree to a payment amount during the open negotiation period. When open negotiations failed, PHI timely initiated IDR proceedings under the NSA. As a result of the IDR process, the CIDRE entered awards that required HCSC to pay PHI certain amounts. According to PHI, HCSC has not paid the IDR awards, nor has it sought vacatur, modification, or correction of any of the awards. According to PHI, HCSC frequently does not comply with the statute's 30-day payment requirement. PHI further contends that when claims for services are paid, HCSC provides low reimbursement—in other words, less than the industry standard amount—in the hope that providers will find the IDR process too burdensome or will fail in one of the numerous steps in the IDR process and/or miss one of the NSA's strict deadlines. This, PHI says, forces providers to go through the costly and burdensome IDR process for every out-of-network transport they provide. And PHI says that when all of these steps to delay and deny have failed, and PHI finally has binding award determinations in its favor, HCSC simply ignores them. Under the NSA, the HHS, the Department of Labor, and the Department of

Treasury have the authority to enforce provider and payor non-compliance with the NSA's provisions. 42 U.S.C. § 300gg-134(b). This enforcement mechanism involves assessment of a $100 fine for each day of non-compliance. Id. § 300gg-134(b)(2). If an entity fails to pay an assessed fine, HHS must refer the matter to the Attorney General, who may seek to recover the amount due by filing an action in the appropriate federal district court. Id. § 300gg-134(b)(2)(F). In this lawsuit, PHI seeks enforcement, or confirmation, of the IDR awards in its favor and against BCBS plans administered by HCSC. PHI asserts claims under the NSA (count 1), the Federal Arbitration Act (FAA) (count 2), Illinois Uniform Arbitration Act (IUAA) (count 3) and ERISA (count 5). PHI also seeks declaratory and injunctive relief

related to these claims (count 4) and asserts a violation of the Illinois Consumer Fraud and Deceptive Business Practices Act (count 6). In the alternative, PHI's complaint includes a "motion to confirm" the awards. HCSC has moved to dismiss under Federal Rule of Civil Procedure 12(b)(6). Discussion To survive a motion to dismiss for failure to state a claim under Rule 12(b)(6), "the plaintiff must allege 'enough facts to state a claim to relief that is plausible on its face.'" NewSpin Sports, 910 F.3d at 299 (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). At the pleading stage, the Court must "accept all well-pleaded facts in the complaint as true and draw all reasonable inferences in the plaintiff's favor." Id. In ruling on a Rule 12(b)(6) motion to dismiss, a court is limited to assessing the allegations in the complaint, documents attached to the complaint, documents that are critical to the complaint and referred to in it, and information subject to proper judicial

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PHI HEALTH, LLC v. HEALTH CARE SERVICE CORP., (N.D. Ill. 2026).

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