Rajesh Gupta v. Morgan Stanley Smith Barney, L

CourtCourt of Appeals for the Seventh Circuit
DecidedAugust 19, 2019
Docket18-3584
StatusPublished

This text of Rajesh Gupta v. Morgan Stanley Smith Barney, L (Rajesh Gupta v. Morgan Stanley Smith Barney, L) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rajesh Gupta v. Morgan Stanley Smith Barney, L, (7th Cir. 2019).

Opinion

In the

United States Court of Appeals For the Seventh Circuit ____________________ No. 18-3584 RAJESH GUPTA, Plaintiff-Appellant, v.

MORGAN STANLEY SMITH BARNEY, LLC, et al., Defendants-Appellees. ____________________

Appeal from the United States District Court for the Northern District of Illinois, Eastern Division. No. 17 C 8375 — Matthew F. Kennelly, Judge. ____________________

ARGUED APRIL 17, 2019 — DECIDED AUGUST 19, 2019 ____________________

Before SYKES, BRENNAN, and SCUDDER, Circuit Judges. BRENNAN, Circuit Judge. This appeal presents a question of contract formation. After Rajesh Gupta sued his former em- ployer Morgan Stanley for discrimination, retaliation, and 2 No. 18-3584

defamation, the company moved to compel arbitration.1 Morgan Stanley contends Gupta agreed to arbitrate these claims after he did not opt out of the company’s arbitration agreement. Gupta responds that during his employment he neither saw an arbitration offer nor agreed to arbitrate em- ployment-related disputes. The district court sided with Morgan Stanley and sent the parties off to arbitration. Gupta appeals this ruling, and we affirm. I Morgan Stanley hired Gupta as a financial advisor in 2013. Upon joining the company, Gupta signed an employment agreement containing an arbitration clause “agree[ing] to ar- bitrate any dispute, claim, or controversy that may arise be- tween you and Morgan Stanley … that is required to be arbitrated … pursuant to any arbitration agreement to which you are a party.” That agreement also contained a merger clause providing: All terms and conditions of your employment with Morgan Stanley are contained in this Agreement and other written agreements be- tween you and Morgan Stanley, and the policies and procedures of the Firm … This writing con- stitutes the entire agreement of the parties with respect to the subject matter recited in this Agreement. This Agreement may be amended only by a writing signed by both you and Morgan Stanley.

1 Gupta sued Morgan Stanley Smith Barney, LLC and Morgan Stanley

Smith Barney Notes Holdings, FA, which we refer to collectively as “Morgan Stanley” or “the company.” No. 18-3584 3

Among the additional terms and conditions, Morgan Stan- ley administered an employee dispute resolution program called “CARE,” an acronym for “Convenient Access to Reso- lutions for Employees.” CARE applied to all U.S. employees of Morgan Stanley, and the company posted a “CARE guide- book” explaining the program on its intranet site for em- ployee access. When Gupta joined Morgan Stanley, the CARE program did not require employees to arbitrate employment discrimi- nation claims. But it did specify that the program’s terms “may change or be discontinued,” and that any such changes would be “announced in advance” before becoming “equally binding upon [the employee] and the Firm.” That change came in 2015, when Morgan Stanley amended its CARE program to compel mandatory arbitration for all employ- ment-related disputes, including discrimination claims. To announce the amended program, Morgan Stanley sent an email to the account of each of its employees in the U.S. Morgan Stanley emailed Gupta the new arbitration agree- ment on September 2, 2015. The email’s subject line read “Ex- pansion of CARE Arbitration Program,” and the email itself explained that, effective October 2, 2015, “final and binding arbitration” under the new “CARE arbitration program” would be “mandatory for all employees” unless an employee individually elected to opt out. The email included links to the new arbitration agreement and Morgan Stanley’s revised CARE guidebook, and it encouraged employees to “read and understand” both documents because “they describe the terms, features and details of this program.” The revised CARE guidebook similarly explained that “employment dis- crimination claims under … any federal … law (including 4 No. 18-3584

claims of harassment and retaliation under those laws) will be resolved by final and binding arbitration.” The final section of the company’s September 2 email to Gupta, entitled “Next Steps,” attached a link to the arbitration agreement opt-out form, explained instructions for submit- ting that form, and again notified that Gupta had until Octo- ber 2, 2015, to decline. The email twice cautioned that, if the employee did not opt out, continued employment would re- flect that the employee “consented and agreed to the terms” of the arbitration agreement and CARE guidebook. The email concluded with an assurance that opting out of the arbitration agreement would not adversely affect Gupta’s employment status. The one page opt-out form attached to the email prom- inently placed the opt-out deadline in bold capital letters, al- lowed for submission by email, and provided directions if Morgan Stanley failed to confirm the employee’s rejection of mandatory arbitration. Over the next thirty days, Gupta had access via links on the September 2 email to the arbitration agreement, CARE guidebook, and arbitration opt-out form. During this period, Morgan Stanley also maintained on its intranet page (accessi- ble by all Morgan Stanley employees) a reminder notification about the upcoming expansion to mandatory arbitration and the deadline to opt out. The reminder encouraged employees to “carefully review the September 2 email from Human Re- sources” and once more instructed that, unless they chose to opt out, continued employment would bind them to the terms of the new arbitration agreement. The October 2015 deadline to opt out came and went. Gupta did not submit an opt-out form, respond to the Sep- tember 2 email, or otherwise communicate with human No. 18-3584 5

resources about the mandatory arbitration program. He con- tinued to work at Morgan Stanley for two more years until, he alleges, the company forced him to resign because of im- minent military leave.2 Gupta sued Morgan Stanley for dis- crimination and retaliation in violation of the Uniformed Services Employment and Reemployment Rights Act, 38 U.S.C. §§ 4301–35, and a related defamation claim. Morgan Stanley moved to compel arbitration under the terms of the 2015 CARE arbitration program and agreement. Gupta resisted, asserting he never agreed to arbitrate. He said he first saw the September 2 email and arbitration agreement when Morgan Stanley filed its motion to compel and filed a declaration to that effect.3 The district court deferred ruling on Morgan Stanley’s mo- tion to compel “pending a trial regarding whether an agree- ment to arbitrate exists.” The court agreed with Morgan Stanley that Illinois law permits an offeror to construe silence as acceptance if circumstances make it reasonable to do so.

2 In addition to working as a financial advisor, Gupta is a member of the Navy’s Judge Advocate General Corps reserves. He alleges Morgan Stanley “effectively terminated” him after he notified the company that he had been called for six months active duty. Morgan Stanley counters that Gupta resigned after the company notified him of an internal investiga- tion into his alleged corporate policy violations; according to Morgan Stanley, Gupta recommended insurance products outside of Morgan Stanley without prior notice or approval. Gupta’s appeal is limited to the district court’s order compelling arbitration, and neither party asks us to resolve their substantive disputes. 3 Gupta also declared “[a]s an attorney, I am familiar with arbitrations

and arbitration clauses … and am cautious to avoid them. … If I had seen any email that referenced an arbitration clause, I would have reviewed it and immediately opted out of the agreement.” 6 No. 18-3584

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