Nguyen v. Raymond James Financial, Inc.

District Court, M.D. Florida·Decided December 23, 2021·No. 8:20-cv-00195·Unknown

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

KIMBERLY NGUYEN,

Plaintiff,

v. Case No: 8:20-cv-195-CEH-AAS

RAYMOND JAMES & ASSOCIATES, INC.,

Defendant. ___________________________________/ ORDER This matter comes before the Court upon Defendant Raymond James & Associates, Inc.'s Motion to Dismiss the Second Amended Complaint and Incorporated Memorandum of Law [Doc. 122], Plaintiff’s Opposition [Doc. 131], and Defendant’s Notice of Supplemental Authority [Doc. 134]. Defendant argues that the complaint is pleaded in shotgun form, fails to state claims for breach of fiduciary duty and negligence, and that the claims are barred by the independent tort doctrine and precluded from being asserted as class action claims by the Securities Litigation Uniform Standards Act. The Court, having considered the motion and being fully advised in the premises, will DENY Defendant Raymond James & Associates, Inc.'s Motion to Dismiss the Second Amended Complaint and Incorporated Memorandum of Law. I. BACKGROUND1 The Facts

Plaintiff, Kimberly Nguyen, has been a client of Defendant Raymond James & Associates, Inc. since June 2015. [Doc. 117 ¶ 25]. Raymond James operates as a registered broker-dealer with the Financial Industry Regulatory Authority (FINRA) and as a registered investment advisor firm with the United States Securities and Exchange Commission (SEC). Id. ¶ 26. It engages in most aspects of securities

distribution and investment banking, and operates as a wealth management firm, offering portfolio management, financial planning, and advisory services. Id. It offered commission-based accounts for which it charged clients a modest fee per trade and fee- based accounts which attracted an annual fee based on a percentage of the assets in the client’s account. Id. ¶¶ 2, 4.

Plaintiff and the putative class members’ assets were originally placed in commission-based accounts by Raymond James. Id. ¶¶ 2, 27. Plaintiff’s investment strategy was to buy and hold, and she paid modest commissions for the few trades that were executed. Id. ¶ 29. In January 2016, Raymond James’ registered representative, without conducting any suitability analysis, advised Plaintiff to transfer her assets,

including shares in various mutual funds, into a fee-based account. Id. ¶¶ 30, 27. This was done even though the registered representative knew Plaintiff’s investment

1 The following statement of facts is derived from Plaintiff’s Amended Complaint (Doc. 46), the allegations of which the Court must accept as true in ruling on the instant Motion to Dismiss. See Linder v. Portocarrero, 963 F.2d 332, 334 (11th Cir. 1992); Quality Foods de Centro Am., S.A. v. Latin Am. Agribusiness Dev. Corp. S.A., 711 F. 2d 989, 994 (11th Cir. 1983). strategy, and at no time was Plaintiff advised that the fee-based account was not suitable for her. Id. ¶ 30. Raymond James’ policies and practices were designed to strongly encourage its registered representatives to solicit and recommend that clients

transfer to fee-based accounts, and transitioning smaller clients to Freedom Accounts was profitable for registered representatives. Id. ¶¶ 59, 60, 65-67, 71-74. Based on the advice of the registered representative, Plaintiff executed a Client Freedom Account Agreement. Id. After the Agreement was executed, Plaintiff chose

a portfolio model. Id. at ¶ 31. Raymond James then liquidated the assets in her commission-based account, transferred the funds to her fee-based Freedom Account, and reinvested the funds. Id. Plaintiff did not base her decision to enroll in the Freedom Account program on the purchase or sale of a particular security. Id. As is the case with Plaintiff, Raymond James transferred the assets of members of the putative class

without conducting any suitability analysis. Id. ¶ 33. After switching Plaintiff’s and putative class members’ assets to the Freedom Account, Raymond James maintained those assets in the fee-based accounts without monitoring the accounts to determine— via an account suitability analysis—whether it should transfer the assets back into a commission-based account in view of the limited trading activity. Id. ¶¶ 51, 56. It also

did so without supervising its broker-dealers to ensure the required monitoring was being performed. Id. In failing to conduct account-type suitability analyses before transferring clients into fee-based accounts and having processes and procedures in place to do so, and in allowing the assets to remain in those accounts without proper monitoring, Raymond James was negligent and breached its fiduciary obligations to Plaintiff and putative class members, as well as duties under state law. Id. ¶ 35, 57, 58, 86. As a result of the switch in account types, Plaintiff and putative class members

were charged far higher fees than the modest per-transaction commissions for commission-based accounts and Raymond James profited significantly at their expense. Id. ¶¶ 32, 34, 52-54, 77. Following its class-wide transfer of assets, Raymond James reported significant increases in the value of assets in fee-based accounts. Id. ¶¶

78-84. Its stock doubled from $41 per share to more than $90 per share due to its growth in fee-based accounts over the relevant time period. Id. ¶ 83. The Lawsuit Plaintiff commenced this action against Raymond James on January 24, 2020. [Doc. 1 at p. 1]. The Second Amended Complaint alleges that Raymond James

breached its fiduciary duties of care and loyalty to Plaintiff and class members by transferring their assets from commission-based accounts to fee-based accounts without conducting any suitability analysis (Count I) and by failing to conduct any ongoing suitability analysis or otherwise monitoring these accounts after the transfer of assets to ensure that fee-based accounts were still suitable (Count II). [Doc. 117 ¶¶

107-113, 114-120]. Plaintiff also alleges that Raymond James was negligent in failing to conduct suitability analysis prior to recommending and transferring clients’ assets from commission to fee-based accounts and in failing to have supervisory measures and procedures in place to do so (Count III). Id. ¶¶ 121-127. Lastly, Plaintiff alleges that Raymond James’ failure to monitor or otherwise conduct suitability reviews of fee-based accounts and failure to have procedures in place to do so after the transfer of assets fell below the standard of care expected and was negligent (Count IV). Id. ¶¶

128-134. According to the complaint, the standards of care expected of broker-dealers such as Raymond James are set forth in the rules of the Financial Industry Regulatory Authority (FINRA). Id. ¶¶ 123-126, 130-133. Those rules impose a number of obligations on broker-dealers including duties to: undertake reasonable diligence to

ascertain the customer’s investment profile; have a reasonable basis to believe that a recommended transaction or investment strategy involving securities is suitable for the customer; and make only those recommendations that are consistent with the customer’s best interest. Id. ¶¶ 37-50. Raymond James has moved to dismiss the complaint pursuant to Rule 12(b)(6)

of the Federal Rules of Civil Procedure. Id. at p. 7. It argues that the complaint is a legally incoherent shotgun pleading, fails to state a claim for breach of fiduciary duty or negligence, and states class action claims that are precluded by the Securities Litigation Uniform Standards Act, 15 U.S.C. § 78bb(f)(1) (“SLUSA” or “the Act”). Id. It also contends that the claims asserted are subject to dismissal based on the

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