Nguyen v. Raymond James Financial, Inc.

District Court, M.D. Florida·Decided August 1, 2022·No. 8:20-cv-00195·Unknown

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

KIMBERLY NGUYEN,

Plaintiff,

v. Case No: 8:20-cv-195-CEH-AAS

RAYMOND JAMES & ASSOCIATES, INC.,

Defendant.

ORDER This matter comes before the Court on the following motions: Defendant’s Daubert Motion to Exclude Opinions and Testimony of Douglas J. Schulz (Doc. 160), Defendant’s Daubert Motion to Exclude Opinions and Testimony of Arthur Olsen (Doc. 161), Plaintiff’s respective responses in opposition (Docs. 171, 172), Plaintiff’s Daubert Motion to Exclude Reports and Opinions of Peter J. Klouda (Doc. 174), and Defendant’s response in opposition (Doc. 187). A hearing on the motions was conducted on February 28, 2022, and March 3, 2022.1 The Court, having considered the motions, heard argument of counsel, and being fully advised in the premises, will

1 The hearing also addressed Plaintiff’s Daubert motion to Exclude Reports and Opinions of Joseph J. Thomas (Doc. 173), Plaintiff’s Motion to Strike the Declaration of Alfred Caudullo (Doc. 175), and Defendant’s respective responses in opposition (Docs. 186, 185). The Court entered oral orders on these motions (Docs. 173, 209). The hearing also addressed Plaintiff’s Motion for Class Certification (Doc. 147), Defendant’s response in opposition (Doc. 162), and Plaintiff’s reply (Doc. 170). The Order resolving the class certification motion will be entered separately. grant the motions to exclude the opinions of Schulz and Olsen (Docs. 160, 161), and grant-in-part and deny-in-part the motion to exclude the opinions of Klouda (Doc.

174). I. BACKGROUND A. Factual Allegations Plaintiff Kimberly Nguyen brings this action on behalf of herself and all similarly-situated individuals against Defendant Raymond James & Associates, Inc.

(RJA), for breach of fiduciary duty and negligence (Doc. 117). Plaintiff has been a client of RJA, a broker-dealer and investment advisor firm that is registered with the Financial Industry Regulatory Authority (FINRA) and the United States Securities and Exchange Commission (SEC), since 2015. Id. ¶¶ 25-26. Plaintiff’s assets with RJA were initially held in a commission-based account that

charged a modest fee per trade. Id. ¶¶ 2, 27. Because her investment strategy was to “buy and hold,” meaning she did not execute many trades, she paid very little in commissions. Id. ¶¶ 2, 27, 29. In 2016, RJA’s registered representative advised Plaintiff to transfer her assets into a fee-based “Freedom Account.” Id. ¶¶ 30. Freedom Accounts charge an annual fee based on the percentage of assets in the account rather

than the number of transactions; the fee is therefore the same regardless of trading activity. Id. ¶ 4. Plaintiff alleges that the RJA registered representative did not conduct an analysis of the suitability of this type of account for her investment profile before advising her to switch or at any time thereafter. Id. ¶¶ 30, 51. Because of her low trading activity, Plaintiff was charged substantially more in fees once she switched to a Freedom Account than she would have been if her assets had remained in a commission-based account. Id. ¶¶ 52-55.

Plaintiff further alleges that RJA’s policies and practices were designed to strongly encourage its registered representatives to advise clients to switch to Freedom Accounts regardless of suitability. Id. ¶¶ 59-85. Consequently, a number of other RJA customers with low trading activity, like Plaintiff, were transferred into Freedom Accounts that were inherently unsuitable for them, resulting in the customers paying

much higher fees than they would have otherwise. Id. ¶¶ 33-34. Plaintiff asserts that RJA’s actions constituted negligence and a breach of its fiduciary and regulatory duties as to her and to all similarly-situated individuals. Id. ¶¶ 8-11. B. Expert Opinions Regarding Class Certification

Plaintiff has moved for class certification pursuant to Rule 23 of the Federal Rules of Civil Procedure (Doc. 147). Defendant opposes this motion (Doc. 162). Each party seeks to offer expert opinions in support of their respective positions (Docs. 148- 44, 148-50, 160-11). First, Plaintiff seeks to offer the expert opinion of Douglas J. Schulz. Docs. 148-

44, 148-48. Schulz has served as an expert in more than 1100 securities-related disputes, including many related to the specific issues raised in the instant action. Id. at 9-14. He carries the highest-level certification in securities regulations offered by FINRA, and has previously held licenses as a Registered Investment Advisor, a FINRA series 7 registered stockbroker, and a General Principles license series 24 supervisor. Id. at ¶¶ 7, 9. In addition to his experience as a stockbroker, money manager, and vice president of major investment firms, Schulz has owned his own investment advisor firm. Id. ¶¶ 7-8. He is also a published author. Id. ¶¶ 9, 11, 12, 17.

Schulz explains that minimum industry standards require broker-dealers to ensure and document that an account type is and remains suitable for a particular customer. Id. ¶ 20(a). He asserts that account-type suitability can be determined using two objective metrics that calculate an investor’s trading volume. Id. ¶ 20(c). For

customers who are low trading volume, or “buy and hold,” a fee-based account such as the Freedom Accounts is inherently unsuitable. Id. ¶ 20(b). Schulz developed an objective formula which he contends can identify the putative class members of the instant action: those RJA customers who were transferred to Freedom Accounts that were unsuitable to them. Id. ¶ 20(j). He also developed a formula to calculate class

members’ damages, which are the excessive fees incurred in the fee-based accounts that would not have been incurred if the customers had remained in commission-based accounts. Id. ¶ 20(k). Plaintiff’s second proposed expert, Arthur Olsen, is a database expert and data analyst with over 25 years of experience in the field of information technology. Doc.

148-50 ¶ 3. Along with providing database consulting services for companies, he has served as a data expert in class action lawsuits. Id. ¶¶ 7-9. Olsen was instructed by Schulz to analyze the data RJA produced in connection with the instant litigation and apply Schulz’s formulas for identification of class members and damages. Id. ¶ 12. Applying the formula for class member identification to a sample of 34,000 Freedom Accounts that were opened with assets from commission-based accounts, Olsen identified over 70% of the sample as meeting the standard for inclusion in the class (Doc. 147 at 21). He projected that the total class likely exceeds 25,000 members. Id.

at 22. Olsen then applied the damages formula to Plaintiff and to a sample of other putative class members. Doc. 148-50 ¶¶ 31, 36. He determined that Plaintiff’s annual damages amounted to $2,702 and the average class member’s were $3,768 per account. Id. Olsen also applied the formula to a larger data set to verify that the sample was

representative of the larger population. Id. ¶ 37. He concluded that he would be able to calculate damages programmatically once he received the full data set and the appropriate return metric. Id. ¶ 38. Based on Schulz’s and Olsen’s expertise, Plaintiff argues in her motion for class

certification that she satisfies the Rule 23 factors of numerosity, commonality, and typicality. Doc. 147 at 22-24. In opposing class certification, Defendant seeks to offer the expert opinion of Peter J. Klouda (Doc. 160-11). Klouda is a financial services consultant with over 20 years of experience in the financial services arena. Id. at 14-15. After previously

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