Mui Ho v. Toyota Motor Corp.

931 F. Supp. 2d 987, 2013 WL 1087846, 2013 U.S. Dist. LEXIS 35748
District Court, N.D. California·Decided March 14, 2013·No. Case No. 12-2672 SC·Published·Cited by 31 cases

Opinion

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANTS’MOTION TO DISMISS

SAMUEL CONTI, District Judge.

I. INTRODUCTION

Now before the Court is Defendants Toyota Motor Sales, U.S.A., Inc. (“TMS”) and Toyota Motor Corporation’s (collectively “Defendants”) motion to dismiss Plaintiffs Mui Ho, Shelda Anglin, and Ted Flory’s (“Plaintiffs”) First Amended Class Action Complaint. ECF No. 27 (“MTD”); ECF No. 21 (“FAC”). The motion is fully briefed, ECF Nos. 32 (“Opp’n”),1 34 (“Re[991] ply”), and suitable for decision without oral argument, Civ. L.R. T — 1(b). For the reasons explained below, the Court GRANTS in part and DENIES in part Defendants’ motion.

II. BACKGROUND

The named Plaintiffs are three purchasers of Defendants’ Lexus RX vehicles produced between the years of 2004 and 2009 (the “Class Vehicles”). FAC ¶ 1. They bring this putative class action on their own behalf and that of all other purchasers or lessees of the Class Vehicles. Id. ¶¶ 1, 80-89. Plaintiffs claim that the Class Vehicles’ headlamp assemblies are defective because they are prone to condensation and moisture retention. Id. ¶¶ 3-4. These problems eventually cause the headlamps to become dangerously dim or to fail completely, posing safety hazards and creating expense for the Class Vehicles’ owners. Id. ¶¶ 5-7. Plaintiffs allege harms based on these hazards and expenses. Id. ¶ 17-19.

Plaintiffs claim that they had no way to discover the alleged defects until the headlamps began to pose problems. See id. ¶¶ 48-49. However, they claim that Defendants were aware of the Class Vehicles’ headlamp problems as early as 2004, due to Defendants’ exclusive knowledge of and access to facts like “pre-release testing data, early consumer complaints ..., testing, and other internal investigation conducted in response to those complaints.” Id. ¶¶ 48^49. Despite this alleged knowledge, Defendants never publicly disclosed any defects or issued a recall. Id. ¶¶ 11-19, 57-58. According to Plaintiffs, Defendants chose instead to provide haphazard “temporary fixes” that provided stopgap relief to consumers until the problem inevitably manifested again after the Class Vehicles’ express warranty periods. Id. ¶¶ 11-19. As further proof of Defendants’ knowledge of the alleged defect and failure to disclose it, Plaintiffs point to Defendants’ issuance of two technical service informational bulletins (“TSIB(s)”) to their dealers in 2007 and 2010. Id. Both TSIBs addressed the alleged headlamp defect. Id. The 2007 TSIB stated that dealers could provide new headlamps to replace the old ones, and the 2010 TSIB informed dealers that “improved headlamp housings” were available to replace the old headlamps. Id. ¶¶ 8-12. Plaintiffs allege that all of these repair parts were defective too. Id.

Plaintiffs Ho and Flory bought used Class Vehicles in 2007 and 2011, respectively. Id. ¶¶20, 30. Plaintiff Anglin bought a new Class Vehicle from an authorized dealer in 2006. Id. ¶ 35. Plaintiff Ho complained about her passenger side headlamp’s moisture problems three times, in January 2008, January 2010, and January 2012. Id. ¶¶ 20-28. Each time she had it replaced at one of Defendants’ dealerships. Id. Her 2008 repair was covered under her warranty, but Plaintiff Ho paid $1,000 and $155.88, respectively, for the latter two repairs. Id. ¶¶ 24, 28. Plaintiff Anglin complained about a similar problem in March 2008 and again in either December 2008 or January 2009. Id. ¶¶ 32-33. On her first visit, Defendants’ dealer verified her complaint but refused to repair it, contending that such moisture issues were normal and not repairable. Id. ¶ 32. On the second visit, the dealer again verified her problems and refused repair, stating that water intrusion and oxidation were not covered under her warranty. Id. ¶ 33. Plaintiff Flory first complained about his headlamp in January 2012, bringing it to a dealer per Defendants’ instructions in February 2012. Id. ¶¶ 37-38. There he was [992] told that Toyota would repair the headlamp for $185. Id. He refused the repair and the charges, choosing instead to attempt to remedy his headlamp’s moisture problems on his own. Id. ¶ 38.

Based on the facts described above, Plaintiffs initially asserted six causes of action against Defendants: (1) violation of California’s Consumer Legal Remedies Act (“CLRA”), Cal. Civ.Code §§ 1750 et seq.; (2) violation of California’s Unfair Competition Law (“UCL”), Cal. Bus & Prof.Code §§ 17200 et seq., pursuant to California’s Secret Warranty Law, Cal. Civ.Code §§ 1795.90 et seq.; (3) violation of the UCL on grounds other than violation of California’s Secret Warranty Law; (4) fraud by omission; (5) breach of implied warranty pursuant to the Song-Beverly Consumer Warranty Act, Cal. Civ.Code §§ 1792 and 1791.1 et seq.; and (6) breach of express warranty under California Commercial Code section 2313, exclusively asserted against Defendant TMS. In their opposition brief, Plaintiffs withdrew their UCL claim based on the California Secret Warranty Law. Opp’n at 24 n. 23. Defendants’ motion to dismiss asserts that Plaintiffs fail to state claims under any of the remaining five causes of action. See MTD at 1-2.

III. LEGAL STANDARD

A. Motions to Dismiss

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Mui Ho v. Toyota Motor Corp., 931 F. Supp. 2d 987, 2013 WL 1087846, 2013 U.S. Dist. LEXIS 35748 (N.D. Cal. 2013).

931 F. Supp. 2d 987 (Mui Ho v. Toyota Motor Corp.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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