Goldstein v. General Motors LLC

CourtDistrict Court, S.D. California
DecidedFebruary 3, 2021
Docket3:19-cv-01778
StatusUnknown

This text of Goldstein v. General Motors LLC (Goldstein v. General Motors LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Goldstein v. General Motors LLC, (S.D. Cal. 2021).

Opinion

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8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10

11 GOLDSTEIN et al., Case No.: 3:19-cv-1778-JLS-AHG 12 Plaintiffs, ORDER GRANTING IN PART 13 v. AND DENYING IN PART 14 DEFENDANT’S MOTION TO GENERAL MOTORS LLC, DISMISS PLAINTIFFS’ SECOND 15 Defendant. AMENDED COMPLAINT 16 (ECF No. 55) 17

19 Presently before the Court is Defendant General Motors LLC’s Motion to Dismiss 20 Plaintiffs’ Second Amended Class Complaint. (“Mot.,” ECF No. 55.) Plaintiffs filed a 21 Response in Opposition to Defendant’s Motion (“Opp’n,” ECF No. 56), and Defendant 22 filed a Reply (“Reply,” ECF No. 58). The Court took this matter under submission without 23 oral argument pursuant to Civil Local Rule 7.1(d)(1). See generally ECF No. 61. For the 24 reasons stated below, the Court GRANTS IN PART and DENIES IN PART Defendant’s 25 Motion. 26 BACKGROUND 27 On May 13, 2020, Plaintiffs filed a Second Amended Complaint in this putative class 28 action against Defendant General Motors LLC. See generally Second Amended Complaint 1 (“SAC,” ECF No. 49). Plaintiffs are six purchasers of new and used Cadillacs in the State 2 of California. Id. ¶¶ 103, 111, 118, 129, 141, 153. Plaintiffs allege, among other things, 3 purported breaches of express and implied warranties and violations of various consumer 4 protections laws based on allegedly defective Cadillac User Experience (“CUE”) 5 navigation and radio touch screen displays in 2013–2017 Cadillac ATS, SRX, and XTS 6 vehicles and 2014–2017 Cadillac CTS, ELR, and Escalade vehicles (collectively, the 7 “Class Vehicles”). See generally SAC. 8 Plaintiffs seek to represent all persons and entities who purchased or leased a Class 9 Vehicle equipped with Defendant’s CUE touch screen display in the state of California. 10 Id. ¶ 165. Additionally, Plaintiffs seek to represent a Consumers Legal Remedies Act 11 (“CLRA”) Sub-Class of “all members of the Class who are ‘consumers’ within the meaning 12 of California Civil Code Section 1761(d).” Id. 13 The CUE “infotainment” system is an audio/visual interface comprised of a touch 14 screen module that provides “entertainment and information delivery to drivers.” Id. ¶ 39. 15 The CUE controls the audio, phone, and climate inputs for the car and displays the rear- 16 view camera when the vehicle is in reverse. Id. ¶¶ 40–51. The CUE is made of two major 17 components: a projected capacitance touch screen and a plastic cover. Id. ¶¶ 56–58. 18 Plaintiffs allege that the CUE is defective. Id. ¶ 60. Plaintiffs allege that the “plastic 19 cover is prone to delaminating or separating from the touch screen glass” due to either 20 mechanical or thermal stress. Id. ¶¶ 60, 62. When the plastic cover separates, Plaintiffs 21 allege it causes a “spider-web-like pattern on the display” to form, which in turn prevents 22 the CUE from recognizing any touch input from a user (the “Defect”). Id. ¶ 60. 23 Plaintiffs allege that the CUE is “defectively designed” because of the placement of 24 the screws and rubberized gasket that hold the plastic cover to the frame of the CUE. Id. 25 ¶ 63. The plastic cover is anchored to the touch screen by eight screws. Id. ¶ 64. Plaintiffs 26 allege that only two screws are placed on “the bottom portion of the plastic cover, which 27 causes it to flex and move when pressure is applied.” Id. According to Plaintiffs, this 28 makes the plastic cover prone to separating from the touch screen glass. Id. ¶ 66. Plaintiffs 1 also allege that the rubber gasket is cut in a way that creates excessive space between the 2 touch screen and the plastic cover, which “allows for more flexibility in the plastic cover, 3 which leads to the spider-webbing defect.” Id. Plaintiffs further allege that the plastic 4 cover delaminates as a result of temperature fluctuations. Id. ¶ 67. The touch screen 5 assembly is “made up of materials with different thermal expansion coefficients.” Id. ¶ 68. 6 Plaintiffs allege that this difference in the thermal expansion coefficient between the 7 separate materials can “cause delamination between the plastic cover and the touch screen 8 glass.” Id. Plaintiffs maintain that the Defect poses a safety risk and causes unsafe driving 9 by distracting drivers and by not allowing drivers to make use of the backup camera when 10 the vehicle is in reverse. Id. ¶¶ 73–78. 11 Plaintiffs allege that Defendant “knew, or should have known, about the Defect 12 . . . .” Id. ¶ 79. In support of this allegation, Plaintiffs cite to four service bulletins and 13 service bulletin updates (“Technical Service Bulletins” or “TSBs”) that Defendant 14 allegedly issued to its dealers in the United States between December 2014 and August 15 2017. Id. ¶¶ 82–89. Plaintiffs claim that these Technical Service Bulletins demonstrated 16 that Defendant “was aware of the Defect and recognized it was covered under its 17 Warranty.” Id. ¶ 89. These TSBs stated that “[s]ome customers may report that their radio 18 screen appears bubbled, cracked, or is delaminating” and directed dealers to “replace the 19 ICS (Integrated Center Stack) by following the SI replacement procedure.” Id. ¶ 83. 20 Plaintiffs also point to various consumer complaints filed with the National Highway 21 Traffic Safety Administration (“NHTSA”) as evidence that Defendant was aware of the 22 Defect. Id. ¶ 93. Similarly, Plaintiffs allege that Defendant was aware of the Defect 23 because of complaints made “by consumers on internet forums” that Defendant allegedly 24 monitored. Id. ¶¶ 94–99. Plaintiffs argue that Defendant was aware of these complaints 25 because Defendant responded to complaints through its agents by making online postings 26 in the various internet forums. Id. Lastly, Plaintiffs allege that Defendant was aware of 27 the Defect “based on the large number of repairs performed to the CUE System’s exhibiting 28 delamination and spiderwebbing at its network of dealerships.” Id. ¶¶ 100–02. 1 LEGAL STANDARD 2 Defendant moves to dismiss Plaintiffs’ SAC for failure to state a claim under Federal 3 Rule of Civil Procedure 12(b)(6). 4 Federal Rule of Civil Procedure 12(b)(6) permits a party to raise by motion the 5 defense that the complaint “fail[s] to state a claim upon which relief can be granted,” 6 generally referred to as a motion to dismiss. The Court evaluates whether a complaint 7 states a cognizable legal theory and sufficient facts in light of Federal Rule of Civil 8 Procedure 8(a), which requires a “short and plain statement of the claim showing that the 9 pleader is entitled to relief.” Although Rule 8 “does not require ‘detailed factual 10 allegations,’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. 11 Twombly, 550 U.S. 544, 555 (2007)), it does “require[] more than labels and conclusions, 12 and a formulaic recitation of a cause of action’s elements will not do,” Twombly, 550 U.S. 13 at 555 (alteration in original). “Nor does a complaint suffice if it tenders ‘naked 14 assertion[s]’ devoid of ‘further factual enhancement.’” Iqbal, 556 U.S. at 678 (alteration 15 in original) (quoting Twombly, 550 U.S. at 557). 16 “To survive a motion to dismiss, a complaint must contain sufficient factual matter, 17 accepted as true, to ‘state a claim to relief that is plausible on its face.’” Id. (quoting 18 Twombly, 550 U.S. at 570); see also Fed. R. Civ. P. 12(b)(6). A claim is facially plausible 19 when the facts pled “allow[] the court to draw the reasonable inference that the defendant 20 is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678 (citing Twombly, 550 U.S. at 21 556).

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Goldstein v. General Motors LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/goldstein-v-general-motors-llc-casd-2021.