Goldstein v. General Motors LLC

District Court, S.D. California·Decided February 16, 2022·No. 3:19-cv-01778·Unknown

Opinion

MATT GOLDSTEIN, et al., on behalf of Case No.: 19cv1778-LL-AHG themselves and a class of others similarly situated, ORDER GRANTING IN PART AND DENYING IN PART GENERAL Plaintiffs, MOTORS’ MOTION TO DISMISS v. PLAINTIFFS’ THIRD AMENDED CLASS ACTION COMPLAINT GENERAL MOTORS LLC,

Defendant. [ECF No. 70] Currently before the Court is Defendant General Motors LLC’s Motion to Dismiss Plaintiffs’ Third Amended Class Complaint. ECF No. 70-1 (“Motion” or “Mot.”). Plaintiffs filed an Opposition to Defendant’s Motion [ECF No. 71 (“Opposition” or “Oppo.”)], and Defendant filed a Reply [ECF No. 72 (“Reply”)].1 The Court took this

1 Plaintiffs also filed a Request for Judicial Notice in support of Plaintiffs’ Opposition to the Motion to Dismiss. ECF No. 77. Specifically, Plaintiffs requested judicial notice of the November 30, 2021 order in the District of Delaware granting in part and denying in part the defendant’s motion to dismiss the class action complaint in Robinson v. General Motors, LLC, No. 1:20-cv-00663-RTD (Del. Nov. 30, 2021). ECF No. 77. “On a Rule matter under submission without oral argument pursuant to Civil Local Rule 7.1(d)(1). ECF No. 73. On January 4, 2022, this case was transferred to the undersigned. ECF No. 79. For the reasons stated below, the Court GRANTS IN PART and DENIES IN PART Defendant’s Motion. On April 13, 2020, the Court issued an order granting in part and denying in part Defendant General Motors LLC’s motion to dismiss Plaintiffs’ First Amended Complaint (“FAC”). ECF No. 48. On February 3, 2021, the Court issued an order granting in part and denying in part Defendant’s motion to dismiss Plaintiffs’ Second Amended Complaint (“SAC”). ECF No. 62. On March 5, 2021, Plaintiffs filed a Third Amended Complaint (“TAC”). ECF No. 67 (“TAC”). In the TAC, Plaintiffs allege the following five claims in this putative class action: (1) violation of California’s Consumers Legal Remedies Act (“CLRA”), California Civil Code section 1750; (2) breach of the implied warranty pursuant to Song-Beverly Consumer Warranty Act (“Song-Beverly”), California Civil Code sections 1792 and 1791.1; (3) breach of the implied warranty of merchantability, California Commercial Code / / / may do so ‘not for the truth of the facts recited therein, but for the existence of the opinion, which is not subject to reasonable dispute over its authenticity.’” Lee v. City of Los Angeles, 250 F.3d 668, 690 (9th Cir. 2001) (citation omitted). However, the Court DECLINES the Request for Judicial Notice because the Third Amended Complaint does not reference the Delaware order, the order is not referenced in the parties’ arguments, and the order is not necessary to determine this Motion to Dismiss. See Mercado v. Audi of Am., LLC, No. EDCV1802388JAKSPX, 2019 WL 9051000, at *3 (C.D. Cal. Nov. 26, 2019) (denying request for judicial notice of exhibits that were not directly referenced nor necessary to the court’s analysis). section 2314; (4) violation of California’s Unfair Competition Law (“UCL”), California Business and Professions Code section 17200; and (5) unjust enrichment.2 TAC. Plaintiffs seek to represent a Class of all persons and entities who purchased or leased 2013 to 2017 Cadillac ATS, SRX, and XTS vehicles and 2014 to 2017 Cadillac CTS, ELR, and Escalade vehicles (hereinafter “Class Vehicles”) equipped with General Motors’ Cadillac User Experience touch screen display in the state of California. TAC ¶ 140. Plaintiffs also seek to represent a CLRA Sub-Class of all members of the Class who are “consumers” within the meaning of California Civil Code section 1761(d). Id. Plaintiffs are four citizens of California who purchased new or used Cadillacs designed, manufactured, and distributed by Defendant. Id. ¶¶ 20–23, 30. Plaintiffs allege that the in-vehicle infotainment device, known as the CUE System (“CUE”), is defective. Id. ¶¶ 37–39, 58. The CUE is an audio/visual interface comprised of a touch screen module that provides “entertainment and information delivery to drivers.” Id. ¶¶ 37–39. The CUE controls the audio, phone, and climate inputs for the car and displays the backup camera when the vehicle is in reverse. Id. ¶¶ 42–48. Plaintiffs allege the CUE is defective because the plastic cover that sits in front of the touch screen is prone to delaminating or separating from the touch screen glass due to either mechanical or thermal stress. Id. ¶¶ 56, 58–59. When the plastic cover separates, Plaintiffs allege it causes a “spider-web-like pattern on the display” to form, which prevents the CUE from recognizing any touch input from a user (the “Defect”). Id. ¶ 58. Plaintiffs allege that the CUE is “defectively designed” because of the placement of the screws and rubberized gasket that hold the plastic cover to the frame of the CUE. Id. ¶ 64. The plastic cover is anchored to the touch screen by eight screws. Id. ¶ 62. Plaintiffs allege that six screws secure the top portion of the screen and only two screws are placed on “the bottom portion of the plastic cover, which causes it to flex and move 2 The caption for the TAC incorrectly lists an additional claim of fraudulent concealment, when pressure is applied.” Id. ¶¶ 62–63. According to Plaintiffs, this makes the plastic cover prone to separating from the touch screen glass. Id. ¶ 64. Plaintiffs also allege that the rubber gasket is cut in a way that creates excessive space between the touch screen and the plastic cover, which “allows for more flexibility in the plastic cover, which leads to the spider-webbing defect.” Id. Plaintiffs further allege that the plastic cover delaminates or separates as a result of temperature fluctuations. Id. ¶ 65. The touch screen assembly is “made up of materials with different thermal expansion coefficients.” Id. ¶ 66. Plaintiffs allege that the “thermal expansion mismatches” can cause delamination between the plastic cover and the touch screen glass upon heating or cooling. Id. Plaintiffs maintain that the Defect poses a safety risk and causes unsafe driving by distracting drivers and by not allowing them to make use of the backup camera when in reverse. Id. ¶¶ 71–76. Plaintiffs claim that “when Class Members bring their vehicles to GM’s authorized dealers for repair, the defective CUE Systems or components are replaced with the same defective parts, ensuring that the defective replacement CUE will eventually suffer the same delamination and spider- webbing issues.” Id. ¶ 6. Plaintiffs allege that Defendant “knew, or should have known, about the Defect.” Id. ¶ 77. In support of this allegation, Plaintiffs cite to four service bulletins and service bulletin updates (“Technical Service Bulletins” or “TSBs”) that Defendant allegedly issued to its dealers in the United States between December 2014 and August 2017. Id. ¶¶ 80–86. Plaintiffs claim that these Technical Service Bulletins demonstrated that Defendant “was aware of the Defect and recognized it was covered under its Warranty.” Id. ¶ 87. These TSBs stated that “[s]ome customers may report that their radio screen appears bubbled, cracked, or is delaminating” and directed dealers to “replace the ICS (Integrated Center Stack) by following the SI replacement procedure.” Id. ¶ 81, 83. Plaintiffs also point to various consumer complaints filed with the National Highway Traffic Safety Administration (“NHTSA”) as evidence that Defendant was aware of the Defect. Id. ¶¶ 88–91. Similarly, Plaintiffs allege that Defendant was aware of the Defect because of complaints made by consumers on internet forums that Defendant allegedly monitored. Id. ¶¶ 92–97. Plaintiffs claim that Defendant was aware of these complaints because Defendant monitored and responded to complaints through its agents by making online postings in the various internet forums. Id. ¶ 92. Lastly, Plaintiffs allege that Defendant was aware of the Defect “based on the large number of repa

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