Monzingo v. Alaska Air Group, Inc.

112 P.3d 655, 2005 Alas. LEXIS 58, 2005 WL 1060551
CourtAlaska Supreme Court
DecidedMay 6, 2005
DocketS-11240
StatusPublished
Cited by32 cases

This text of 112 P.3d 655 (Monzingo v. Alaska Air Group, Inc.) is published on Counsel Stack Legal Research, covering Alaska Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Monzingo v. Alaska Air Group, Inc., 112 P.3d 655, 2005 Alas. LEXIS 58, 2005 WL 1060551 (Ala. 2005).

Opinion

OPINION

FABE, Justice.

I. INTRODUCTION

A frequent flyer customer brought a class action lawsuit against Alaska Airlines seeking damages for changes to Alaska Airlines’s frequent flyer program that affected the value of his previously earned miles.: The superior court granted summary judgment in favor of Alaska Airlines and awarded twenty percent of actual attorney’s fees to the airline. We affirm the decision of the superior court and hold that: (l)'this breach of contract claim is not preempted by the Airline Deregulation Act; (2) the plain language of the Mileage Plan, and reasonable expectations of the parties indicate the intent to allow changes to all aspects of the plan with reasonable notice; and (3) the parties’ course of dealing supports the understanding.that the airline has the ability -to-make, changes it deems necessary. We reverse the superior court’s award of attorney’s fees against Mon-zingo related to the litigation of .class certification issues.

II. FACTS AND PROCEEDINGS

A. Factual History

This case arises from an uncertified class action, filed by Tony Ed Monzingo, on behalf of 3.9 million class members, seeking over $1 billion in damages. The relevant facts of the case are undisputed. Monzingo is a member of Alaska Airlines’s frequent flyer program, the “Alaska Airlines Mileage Plan” (Mileage Plan). The program permits passengers flying on Alaska Airlines to accumulate mileage credit that can later be redeemed for free travel or othér awards. Monzingo has been a member of the Mileage Plan since April 23, 1992. From his date of entry into the’ program on April 23, 1992 until April 2002, Monzingo had accumulated a total of 542,484 miles, most of which had not been redeemed for free travel or other benefits.

Alaska Airlines implemented a number of changes to the Mileage Plan on September 1, 2001. These changes increased the number of miles necessary to redeem peak, first class, and some international travel awards; redemption of awards for off-peak coach travel remained unchanged. Alaska Airlines maintains that this adjustment affected only 16.4% of air travel award levels, accounting for only 21% of all awards redeemed in 2000. The Mileage Plan’s changes applied prospectively, to miles to be accrued in the future, as well as retroactively, to miles already accrued but not yet redeemed. Mileage Plan members received their first notice that a change would take place on March 30, 2001. Alaska Airlines issued a press release, posted information about the changes on their website, and sent members notification by e-mail in April 2001. Members were also sent a newsletter in late May 2001 announcing that the changes would go into effect beginning September 1, 2001. In these various publications, Alaska Airlines alerted members that they could redeem their accumulated miles under the old award structure as long as they booked their airline ticket in the subse-qúent five months, by September 1, 2001, for travel prior to Aúgust 1, 2002.

It is undisputed that the “Terms and Conditions” of the Mileage Plan specifically reserved the right to make prospective changes to the plan. • The parties? disagreement centers instead on whether Alaska Airlines reserved the right to make retroactive changes to the plan. The “Terms and Conditions” of the Mileage Plan, dated January 1991, were sent to every new member of the frequent flyer program, including Monzingo, who received them in 1992 when he became a member of the plan. The “Terms and Conditions” contained the following Warnings:

*658 Alaska Airlines reserves -the right to change the Mileage Plan terms, conditions, partners, mileage credits and/or award levels. This means with prior notice Alaska Airlines may raise award levels or lower mileage levels, add an unlimited number of blackout dates or limit the number of seats available on any or all flights. Also, certain destinations may be restricted to members. Furthermore, Alaska Airlines reserves the right to terminate the Mileage Plan with advance notice. (Emphasis added.)
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Subject to additions, deletions or revisions at anytime.

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Accrued mileage and award certificates do not constitute property of the member.

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Alaska Airlines and/or Travel Partners are the final authority on qualifying mileages. Alaska Airlines may, at its discretion, elect to authorize additional mileage credit between any two points on its route system.

At the end of a section of its “Terms and Conditions” entitled “Important Reminders,” Alaska Airlines includes an additional warning printed in bold type:

All terms and conditions on Mileage Plan awards are subject to change, and the Mileage Plan program is subject to cancellation at any time by Alaska Airlines.

Although there is no plan language that specifically reserves to Alaska Airlines the right to devalue previously accumulated miles, the Mileage Plan does include a term concerning “previously accumulated mileage.” This provision states:

Alaska Airlines-reserves the right-to disqualify persons from furthér participation in the Mileage Plan and to cancel all previously accumulated mileage if -in Alaska Airlines[’s] sole judgement such persons have violated any of the eligibility, mileage accumulation, award usage or other terms governing the Alaska Airlines Mileage Plan.

B. Procedural History

On February 11, 2002, Monzingo filed this lawsuit alleging breach of contract and breach of the implied covenant of good faith and fair dealing. He sought certification of a class of persons who had accumulated miles through the Mileage Plan prior to September 1, 2001. Monzingo amended his complaint twice: on April 4, 2002, his first amended complaint included additional claims for un-conscionability and conversion, and on November 12, 2002, his second amended complaint limited the action to only one claim for breach of contract. 1

Alaska Airlines moved for summary judgment on October 15, 2002. Superior Court Judge Sen K. Tan granted the motion and entered judgment for the airline on September 2, 2003. Following the superior court’s order, Alaska Airlines brought a motion for attorney’s fees, which was granted on December 17, 2003. Alaska Airlines was awarded $36,877.15; this amount includes $28,226.40, twenty percent of actual attorney’s fees, and costs of $8,650.75.

A motion for class certification was filed by Monzingo but was rendered moot by the superior court’s grant of summary judgment. The superior court’s attorney’s fees award included fees for time spent on class certification issues. Alaska Airlines states that “a substantial percentage, if not the majority, of time spent by Alaska Airlines’s attorneys ... was devoted to class certification issues.” Monzingo appeals both the order granting summary judgment and the Alaska Civil Rule 82 fee award.

III. STANDARDS OF REVIEW

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112 P.3d 655, 2005 Alas. LEXIS 58, 2005 WL 1060551, Counsel Stack Legal Research, https://law.counselstack.com/opinion/monzingo-v-alaska-air-group-inc-alaska-2005.