Houghton, A.C.J.
Vonnie Johnson appeals the trial court’s summary judgment dismissal of his claims of racial discrimination, under RCW 49.60, and negligent infliction of emotional distress. Johnson filed these claims against the State of Washington, the Department of Social & Health Services (DSHS), and certain DSHS employees, af[214] ter he was demoted from (and eventually reinstated to) his supervisory position for alleged sexual harassment and age discrimination. Johnson was demoted even though no formal complaint of sexual harassment or age discrimination was filed, and even though a Caucasian supervisor accused of sexual harassment was only given 90 days’ reduced pay. Johnson also contends the trial court erred in refusing to consider certain evidence presented for the first time at his motion for reconsideration. We affirm the trial court’s summary judgment of dismissal of the negligent infliction of emotional distress claim, but reverse the trial court’s dismissal of the discrimination claim and remand for trial.
Facts
Johnson, an African-American in his midfifties, became a level I Investigator in the Office of Special Investigations (OSI) at DSHS in 1976. Johnson rose to a supervisory position in 1981, where he served until he was placed on the Reduction In Force (RIF) Register due to cutbacks in 1985; this meant he had priority in hiring. While Johnson was on the RIF Register, the chief of OSI retired; regional supervisor Mike Smith became chief; and another individual, a Caucasian male Investigator I (the comparator),1 was appointed by Smith as acting regional supervisor in Region VI (Tacoma). Six months later, when it became time to appoint a permanent supervisor for Region VI, the comparator was initially appointed.
Johnson challenged this appointment because employees on the RIF Register have priority in hiring. Johnson was then appointed OSI Regional Supervisor of Region VI in 1988, displacing the comparator. It is unchallenged [215] that Johnson was the only African-American supervisor in OSI.
It is also unchallenged that Johnson received positive personnel reports during his tenure in this position, that his region was the most successful and productive in the state, and that he was never demoted, suspended, discharged or otherwise disciplined prior to the incident herein. In the last review before the problems involved herein began, the following was stated:
Performance as a Supervisor
You have set an example of excellence for your staff by volunteering and serving on many other projects, accepting assignments willingly and working hard on them . . . . You operate through subtle monitoring to ensure efficiency and quality. You are liked and respected by your staff and the other members of this organization. You have demonstrated your ability to function as an empathetic supervisor, while eliciting exceptional performance from your staff ....
This August 1990 review was signed by J. M. (Mike) Smith, as evaluating supervisor, and by Leslie F. (Les) James, as "reviewer.” Later reviews leave the "Performance as a Supervisor” portion blank (presumably because Johnson was removed from supervisory duties during this time), but they continue to be above average to excellent in all other areas. They also continue to "recommend promotion” and to include personal commendations for the outstanding manner in which Johnson conducted himself during the investigations discussed below.
On September 4, 1990, Johnson’s secretary, Delores Nye, submitted a letter of resignation to Smith. This letter begins, "[t]he problem in the office has been with Loretta [Largen] and her failing to enter the correct time on her leave request sheets.” Largen was a clerk/typist in Johnson’s office. Nye’s letter discusses various improper acts by Largen, and Johnson’s "preferential treatment” of Largen. She mentions an incident wherein she confronted Johnson regarding his entering three and one-half hours [216] on Largen’s leave slip, instead of the four hours Nye asserted Largen missed; another employee overheard this exchange and apparently told Largen. Largen complained to Johnson, and Johnson held a meeting in which Nye felt Johnson unfairly focused on her. She also notes that "this incident should [not] have been entered on [her] evaluation.”2
Finally, Nye states Johnson "is not a good manager” because he deals with employees in a "sarcastic, denigrading [sic] and humiliating” manner. After noting she "just wanted [Smith] to know that this has been going on for the past 11/2 years,” she enclosed her resignation. Nye resigned although she was very close to retirement.
On the same day, September 4, 1990, Smith wrote a letter regarding Nye’s "exit interview” to Les James. Smith stated Nye had been "harassed” by Johnson. Smith notes Nye was "shaking and upset.” No specifics constituting sexual or age harassment are mentioned by Smith; rather, he states "[n]umerous other incidents, administrative in nature, were discussed by Ms. Nye at the exit interview.” The letter focuses largely on Largen, and on Johnson’s failure to discipline or properly supervise her. Smith also notes that Nye, who was once Smith’s secretary, was afraid of Largen.3 He therefore calls for a "6.01 employee investigation,”4 but does not specify the subject or object of the investigation. At this point, investigations of [217] Johnson for criminal acts, sexual harassment, and age discrimination were begun.
Three days later, September 7, 1990, Smith entered a memorandum "for [the] record” concerning "allegations against Vonnie Johnson.”5 This memorandum states the above allegations in greater detail, and adds new allegations, which Nye allegedly made during the exit interview. The new allegations against Johnson included (1) that he had lengthy conversations about "explicit sexual acts” on the phone with "some female,” which "horrified, sickened, upset and disappointed” Nye; (2) that he stood in his doorway in front of Nye’s desk, looking "down the hallway at the ladies from the State Patrol Organized Crime Unit, making sexual comments about them and rubbing the fly on his pants,” which "humiliated, embarrassed and hurt [Nye] and caused her tremendous stress”; (3) that he made "cutting, cruel, mean and vicious” comments to Nye, including " 'You’re old and fat and ugly. Why don’t you just leave so I can get a pretty young thing in here.’ ” Smith also states Nye found the "sexual overtones” in the office "simply stifling.”
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Houghton, A.C.J.
Vonnie Johnson appeals the trial court’s summary judgment dismissal of his claims of racial discrimination, under RCW 49.60, and negligent infliction of emotional distress. Johnson filed these claims against the State of Washington, the Department of Social & Health Services (DSHS), and certain DSHS employees, af[214] ter he was demoted from (and eventually reinstated to) his supervisory position for alleged sexual harassment and age discrimination. Johnson was demoted even though no formal complaint of sexual harassment or age discrimination was filed, and even though a Caucasian supervisor accused of sexual harassment was only given 90 days’ reduced pay. Johnson also contends the trial court erred in refusing to consider certain evidence presented for the first time at his motion for reconsideration. We affirm the trial court’s summary judgment of dismissal of the negligent infliction of emotional distress claim, but reverse the trial court’s dismissal of the discrimination claim and remand for trial.
Facts
Johnson, an African-American in his midfifties, became a level I Investigator in the Office of Special Investigations (OSI) at DSHS in 1976. Johnson rose to a supervisory position in 1981, where he served until he was placed on the Reduction In Force (RIF) Register due to cutbacks in 1985; this meant he had priority in hiring. While Johnson was on the RIF Register, the chief of OSI retired; regional supervisor Mike Smith became chief; and another individual, a Caucasian male Investigator I (the comparator),1 was appointed by Smith as acting regional supervisor in Region VI (Tacoma). Six months later, when it became time to appoint a permanent supervisor for Region VI, the comparator was initially appointed.
Johnson challenged this appointment because employees on the RIF Register have priority in hiring. Johnson was then appointed OSI Regional Supervisor of Region VI in 1988, displacing the comparator. It is unchallenged [215] that Johnson was the only African-American supervisor in OSI.
It is also unchallenged that Johnson received positive personnel reports during his tenure in this position, that his region was the most successful and productive in the state, and that he was never demoted, suspended, discharged or otherwise disciplined prior to the incident herein. In the last review before the problems involved herein began, the following was stated:
Performance as a Supervisor
You have set an example of excellence for your staff by volunteering and serving on many other projects, accepting assignments willingly and working hard on them . . . . You operate through subtle monitoring to ensure efficiency and quality. You are liked and respected by your staff and the other members of this organization. You have demonstrated your ability to function as an empathetic supervisor, while eliciting exceptional performance from your staff ....
This August 1990 review was signed by J. M. (Mike) Smith, as evaluating supervisor, and by Leslie F. (Les) James, as "reviewer.” Later reviews leave the "Performance as a Supervisor” portion blank (presumably because Johnson was removed from supervisory duties during this time), but they continue to be above average to excellent in all other areas. They also continue to "recommend promotion” and to include personal commendations for the outstanding manner in which Johnson conducted himself during the investigations discussed below.
On September 4, 1990, Johnson’s secretary, Delores Nye, submitted a letter of resignation to Smith. This letter begins, "[t]he problem in the office has been with Loretta [Largen] and her failing to enter the correct time on her leave request sheets.” Largen was a clerk/typist in Johnson’s office. Nye’s letter discusses various improper acts by Largen, and Johnson’s "preferential treatment” of Largen. She mentions an incident wherein she confronted Johnson regarding his entering three and one-half hours [216] on Largen’s leave slip, instead of the four hours Nye asserted Largen missed; another employee overheard this exchange and apparently told Largen. Largen complained to Johnson, and Johnson held a meeting in which Nye felt Johnson unfairly focused on her. She also notes that "this incident should [not] have been entered on [her] evaluation.”2
Finally, Nye states Johnson "is not a good manager” because he deals with employees in a "sarcastic, denigrading [sic] and humiliating” manner. After noting she "just wanted [Smith] to know that this has been going on for the past 11/2 years,” she enclosed her resignation. Nye resigned although she was very close to retirement.
On the same day, September 4, 1990, Smith wrote a letter regarding Nye’s "exit interview” to Les James. Smith stated Nye had been "harassed” by Johnson. Smith notes Nye was "shaking and upset.” No specifics constituting sexual or age harassment are mentioned by Smith; rather, he states "[n]umerous other incidents, administrative in nature, were discussed by Ms. Nye at the exit interview.” The letter focuses largely on Largen, and on Johnson’s failure to discipline or properly supervise her. Smith also notes that Nye, who was once Smith’s secretary, was afraid of Largen.3 He therefore calls for a "6.01 employee investigation,”4 but does not specify the subject or object of the investigation. At this point, investigations of [217] Johnson for criminal acts, sexual harassment, and age discrimination were begun.
Three days later, September 7, 1990, Smith entered a memorandum "for [the] record” concerning "allegations against Vonnie Johnson.”5 This memorandum states the above allegations in greater detail, and adds new allegations, which Nye allegedly made during the exit interview. The new allegations against Johnson included (1) that he had lengthy conversations about "explicit sexual acts” on the phone with "some female,” which "horrified, sickened, upset and disappointed” Nye; (2) that he stood in his doorway in front of Nye’s desk, looking "down the hallway at the ladies from the State Patrol Organized Crime Unit, making sexual comments about them and rubbing the fly on his pants,” which "humiliated, embarrassed and hurt [Nye] and caused her tremendous stress”; (3) that he made "cutting, cruel, mean and vicious” comments to Nye, including " 'You’re old and fat and ugly. Why don’t you just leave so I can get a pretty young thing in here.’ ” Smith also states Nye found the "sexual overtones” in the office "simply stifling.”
Smith’s memorandum further states that a policy 6.01 criminal investigation had been initiated concerning Johnson, but again does not specify its objective. He also notes he met with Bob Conner, Director of DSHS Employee Services, as required by policy 6.01, and they agreed that the Office of Equal Opportunity (OEO) should handle the investigation of the "sex and age discrimination” al[218] legations. Conner testified in his deposition that OEO is the subdivision of his department that ordinarily investigates discrimination allegations.
Despite the assignment of the harassment investigations to OEO, Smith notes that Jan Pfundheller, an OSI investigator, was immediately assigned to interview various persons regarding the sexual harassment charges. Pfundheller reported that Stan Aston, Commander of the Washington State Patrol (WSP) Narcotics Unit adjacent to Johnson’s OSI office, said, "[E]very one of [the female employees in the Unit] has complained about the black guy who runs the [adjacent OSI] office . . . ,”6 At this time Pfundheller was under the direct supervision and control of the comparator, the Caucasian supervisor whose job Johnson had taken; she therefore would make her final report regarding Johnson to the comparator.
' Also, on September 7, 1990, Les James authorized Employee Services Director Conner to conduct a policy 6.01 investigation "relative to Vonnie Johnson and Loretta Largent [sic].” James’ letter to Conner states, "Obviously, sexual and racial issues are involved and. . . your staff. . . should be doing the primary investigation.” The same [219] day, Conner sent James’ memorandum to Myron Toyama, acting chief of the OEO, asking him to "initite [sic] an OEO investigation as you deem necessary.” There was also a memorandum from Conner to Toyama dated September 10, 1990, stating "Mike [Smith] wants you to go first.”
Toyama asked Jeri Van Dyk, an OEO investigator with extensive experience in discrimination investigations, to investigate Johnson. Van Dyk was told OSI would investigate "potential criminal allegations.” She discovered, however, that Pfundheller had already spoken with most of the witnesses regarding the harassment issues, so she initially met with Pfundheller.7 8Pfundheller gave Van Dyk the impression Johnson had engaged in "serious, extreme, widespread misconduct.” Van Dyk then interviewed over 20 witnesses, not including Nye.
Van Dyk concluded Johnson did not commit sexual harassment. She noted several specific allegations in her declaration:
(1) Johnson did not create a hostile work environment at the WSP, notwithstanding Commander Aston’s alleged statement that all of the female WSP employees had complained about "the black guy,”