in Re State Farm Lloyds

520 S.W.3d 595, 60 Tex. Sup. Ct. J. 1114, 2017 WL 2323099, 2017 Tex. LEXIS 482
CourtTexas Supreme Court
DecidedMay 26, 2017
Docket15-0903, 15-0905
StatusPublished
Cited by89 cases

This text of 520 S.W.3d 595 (in Re State Farm Lloyds) is published on Counsel Stack Legal Research, covering Texas Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
in Re State Farm Lloyds, 520 S.W.3d 595, 60 Tex. Sup. Ct. J. 1114, 2017 WL 2323099, 2017 Tex. LEXIS 482 (Tex. 2017).

Opinion

Justice Guzman

delivered the opinion of the Court.

Electronic discovery plays an increasingly significant role in litigation and, often, at significant expense. Given the prevalence of discoverable electronic data, discovery disputes involving electronically stored information (ESI) are a growing litigation concern. With few occasions to enter the *599 fray, 1 we have an opportunity in these consolidated mandamus proceedings to provide further clarity regarding ESI discovery.

Though increasingly common, electronic discovery concerns manifest in variable shades and phases. In this dispute, the parties are at odds over the form in which ESI must be produced, presenting conflicting views regarding the proper interpretation and application of our discovery rules concerning such matters. The requesting party seeks ESI in native form while the responding party has offered to produce in searchable static form, which the responding party asserts is more convenient and accessible given its routine business practices. Agreeing with the requesting party, the trial court ordered production in native form, subject to a showing of infeasibility. The court of appeals denied mandamus relief. 2

Under our discovery rules, neither party may dictate the form of electronic discovery. 3 The requesting party must specify the desired form of production, 4 but all discovery is subject to the proportionality overlay embedded in our discovery rules and inherent in the reasonableness standard to which our electronic-discovery rule is tethered. 5 The taproot of this discovery dispute is whether production in native format is reasonable given the circumstances of this case. Reasonableness and its bedfellow, proportionality, require a case-by-ease balancing' of jurisprudential considerations, which is informed by factors the discovery rules identify as limiting the scope of discovery 6 and geared toward the ultimate objective of “obtain[ing] a just, fair, equitable and impartial adjudication” for the litigants “with as great expedition and dispatch at the least expense ... as may be practicable.” 7

Delay and expense strain not only the resources of the parties, but also the judicial system. 8 Consequently, the discovery rules imbue trial courts with the authority to limit discovery based on the needs and circumstances of the case, including electronic discovery. Thus, when a party asserts that unreasonable efforts *600 are required to produce ESI in the requested form and a “reasonably usable” alternative form is readily available, the trial court must balance any burden or expense of producing in the requested form against the relative benefits of doing so, the needs of the case, the amount in controversy, the parties’ resources, the importance of the issues at stake in the litigation, and the importance of the requested format in resolving the issues. 9 Even without quantifying differences in time and expense, evidence that a “reasonably usable” alternative form is readily available gives rise to the need for balancing, and if these factors preponderate against production in the requested form, the trial court may order production as requested only if the requesting party shows a particularized need for data in that form and “the requesting party pay[s] the reasonable expenses of any extraordinary steps required to retrieve and produce the information.” 10 Unless ordered otherwise, however, “the responding party need only produce the data reasonably available in the ordinary course of business in reasonably usable form.” 11

Because neither the trial court nor the parties had the benefit of the guidance we seek to provide today, we deny the petitions for writ of mandamus without prejudice, affording the relator an opportunity to reurge its discovery objections to the trial court in light of this opinion.

I. Factual and Procedural Background

In these mandamus proceedings, residential homeowners sued their insurer and others alleging underpayment of insured hail-damage claims. The lawsuits assert statutory, contractual, and extra-contractual claims against the same insurer, State Farm Lloyds, in separate proceedings. We consolidated the mandamus petitions for argument because they present the same legal issues and substantially similar procedural underpinnings.

At issue are trial-court orders adopting a proposed protocol for the exchange of electronic discovery. As requested by the homeowners, the trial court ordered all ESI to be produced in its native or near-native forms rather than in the alternative, “reasonably usable” format State Farm proposed in a competing discovery protocol. 12 The court-ordered protocol does not *601 require State Farm to convert data stored in another form back to native form or to produce the same information in multiple forms. But it does require State Farm to produce ESI in native form regardless of whether a more convenient, less expensive, and “reasonably usable” format is readily available. If native form is “infeasible” to produce, however, a near-native form may be substituted if the parties agree on the substituted form.

Native format “retains the file structure associated with and defined by the original creating application.” 13 For example, the native format is XLS for Microsoft Excel spreadsheets and DOC for older versions of Microsoft Word documents. The homeowners insist production in native form is vital for several reasons related to the visibility, utility, and searchability of meta-data. Metadata, “colloquially known as ‘data about data,’ encompasses the structural information of a file that contains data about it as opposed to describing its actual substantive content. Often hidden and embedded within the original file, me-tadata does not normally appear on a printed page.” 14

State Farm has offered to produce ESI in searchable, but “static” form. PDF, TIFF, and JPEG files are common examples of static electronic formats. Static forms of ESI are created by converting native formats into static images, which removes metadata from the native files. Static form may be searchable—to a more limited extent than native form—using optical character recognition (OCR) software. 15

To support ESI production in searchable static form, State Farm offered evidence that it processes more than. 35,000 new claims each day and, in the ordinary course of business, information related to those claims is routinely converted into static format.

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Cite This Page — Counsel Stack

Bluebook (online)
520 S.W.3d 595, 60 Tex. Sup. Ct. J. 1114, 2017 WL 2323099, 2017 Tex. LEXIS 482, Counsel Stack Legal Research, https://law.counselstack.com/opinion/in-re-state-farm-lloyds-tex-2017.