HP Enterprise Services, LLC v. United States

104 Fed. Cl. 230, 2012 WL 1131584, 2012 U.S. Claims LEXIS 338
CourtUnited States Court of Federal Claims
DecidedApril 5, 2012
DocketNo. 11-888 C
StatusPublished
Cited by49 cases

This text of 104 Fed. Cl. 230 (HP Enterprise Services, LLC v. United States) is published on Counsel Stack Legal Research, covering United States Court of Federal Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
HP Enterprise Services, LLC v. United States, 104 Fed. Cl. 230, 2012 WL 1131584, 2012 U.S. Claims LEXIS 338 (uscfc 2012).

Opinion

OPINION AND ORDER

BUSH, Judge.

HP Enterprise Services, LLC (HP) filed its post-award bid protest complaint on December 19, 2011. HP challenges the award [232]*232of a contract to L-3 Services, Inc. (L-3). The contract is administered by the United States Air Forces in Europe (Air Force or Agency) and is for “healthcare information management and information technology support services.” Compl. ¶ 1. HP, the incumbent contractor for these services, seeks permanent injunctive relief so as to cancel the contract award to L-3.2 Id. ¶ 5.

The administrative record (AR) of this procurement was filed on January 6, 2012. Briefing was filed according to an expedited schedule and oral argument was held on February 23, 2012. As discussed below, the Agency’s award decision was arbitrary and capricious. Defendant’s motions to dismiss and for judgment on the administrative record are denied, and plaintiffs motion for judgment on the administrative record is granted.

BACKGROUND

The Agency is responsible for military medical facilities in Europe and the contract provides decentralized information management services in support of the Agency’s mission. AR at 479. The previous contract vehicle for this requirement was due to expire on September 14, 2011; the award challenged in this protest was for a one-year bridge contract which would allow the Agency sufficient time to procure a five-year follow-on contract. Id. at 191-92. The particular type of contract vehicle utilized by the Agency was a task order against a General Services Administration Indefinite-Delivery Indefinite-Quantity Multiple-Award Schedule contract (GSA Schedule), governed by Federal Acquisition Regulation (FAR) Sub-part 8.4 — Federal Supply Schedules (FSS). Id. at 191.

1. The Solicitation

On May 26, 2011, the Ar Force posted on the GSA e-Buy website Solicitation No. FA5613-11-R-0009 for the award of a task order for healthcare information management and information technology support services in Europe. AR at 194, 206, 225. The solicitation provided that there would be a 1.5-month phase-in period from August 1 to September 14, 2011, a 3-month base period from September 15 to December 14, 2011, and a 9-month option period from December 15, 2011 to September 14, 2012.3 Id. at 208-10. The Ar Force could exercise the option by providing written notice to the contractor not later than 15 calendar days prior to the end of the base period.4 Id. at 215.

Award would be made to “the lowest price, technically acceptable” offer which conformed to the solicitation. AR at 213. Of particular importance in this protest, offerors were warned in “Note 2” that “[i]n order to be eligible for award the Contractor’s GSA Schedule must cover the entire period of performance of the resultant contract Task Order!” Id. at 214 (emphases removed). On May 31, 2011, the Agency responded to the following question, Question 8, regarding the requirement in Note 2:

[Question] 8: Is a GSA contract holder eligible to receive the award if the ... GSA contract will expire during the proposed [Task Order] period of performance (POP), even with the availability of options to extend the covering GSA contract, which, if extended would cover the entire proposed [Task Order] POP?
Response: No

Id. at 311. On June 1, 2011, however, the Agency issued a revision to its previous answer that changed its response from “No” to the following:

In order to be eligible for award the Contractor’s GSA Schedule contract has to still be in an active period by the time the [233]*233option to extend the term of the proposed contract Task Order will be exercised.

Id. at 312-13.

II. Receipt of Proposals

By June 24, 2011, six timely proposals were received in response to the solicitation. AR at 195. The contracting officer (CO) entered into discussions with all offerors on July 29, 2011. Id. By August 19, 2011, four timely Final Proposal Revisions were received by the CO, and the other two offerors relied on their initial proposals. Id. HP had the lowest price technically acceptable offer, but the CO noted a concern with the expiration date of HP’s GSA Schedule. Id. at 196.

III. HP’s Expiring GSA Schedule Contract and Expected Extensions

HP’s initial and revised proposals provided to the Air Force the following information regarding the active period of HP’s GSA Schedule:

This offer is made under the terms and conditions of HP[’s] GSA Schedule GS-35F-0323J which expires on September 26, 2011. HP[] is currently negotiating our GSA schedule for the Option period covering years 11-15 which will cover until March 31, 2014. After that we have one remaining option period (Years 16-20) which would end March 31, 2019.... To confirm this information, our GSA Contract Specialist, Vera Greene can be reached at 2200 Crystal Drive, Suite 606, Arlington, VA 22202, Phone: (703) 605-2675, Fax: (703) 605-9837, Email: vera.greene@gsa.gov.

AR at 373, 452. Thus, HP’s GSA Schedule was due to expire during the base period of the task order (September 15 through December 14, 2011), and before the option period (December 15, 2011 through September 14, 2012). The Agency therefore engaged in efforts to determine whether HP’s offer met the solicitation’s requirement that an active GSA Schedule be in place to cover the option period of the task order.

The Agency communicated with at least four persons on the subject of expiring GSA Schedules, short extensions of those GSA Schedules, and the exercise of longer option periods for GSA Schedules that are due to expire. These included: (1) Mr. Paul Price, a GSA Customer Service Director based in Europe; (2) Ms. Theresa Williams, a GSA team leader based in Arlington, VA; (3) Ms. Vera Greene, the GSA contract specialist assigned to HP’s GSA Schedule; and, (4) Ms. Dorothy Pines, HP’s Contract Manager who submitted HP’s proposal in response to the solicitation. These communications began on August 19, 2011 and finished on August 29, 2011.5 AR Tabs 17-18.

The Air Force appeared to have three questions in mind during this period of telephone and email communications. See AR Tab 18. The first question, specific to HP’s GSA Schedule, was whether or not HP’s GSA Schedule would be extended to cover the time when the option period of the task order was to be exercised. The second question, not specific but general, was whether a task order may be placed against a GSA Schedule that would soon expire. The third question, also general in nature, was whether an option period of a task order could be exercised after a GSA Schedule, upon which the task order had been placed, had expired. Unfortunately, the Air Force failed to clearly express these questions in every instance, and received answers which ultimately proved to be unhelpful.

Mr. Price was asked all three questions. He forwarded the first question to Ms. Greene, but did not receive a response because she was out of the office for more than one week. He did, however, do a better job of framing the first question to Ms. Greene than did the Air Force ten days later, as discussed below. Here is his inquiry of August 19,2011:

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104 Fed. Cl. 230, 2012 WL 1131584, 2012 U.S. Claims LEXIS 338, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hp-enterprise-services-llc-v-united-states-uscfc-2012.