Ehret v. Uber Technologies, Inc.

68 F. Supp. 3d 1121, 2014 U.S. Dist. LEXIS 132125, 2014 WL 4640170
CourtDistrict Court, N.D. California
DecidedSeptember 17, 2014
DocketNo. C-14-0113 EMC
StatusPublished
Cited by32 cases

This text of 68 F. Supp. 3d 1121 (Ehret v. Uber Technologies, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ehret v. Uber Technologies, Inc., 68 F. Supp. 3d 1121, 2014 U.S. Dist. LEXIS 132125, 2014 WL 4640170 (N.D. Cal. 2014).

Opinion

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION TO DISMISS

(Docket No. 44)

EDWARD M. CHEN, United States District Judge

I. INTRODUCTION

Plaintiff Caren Ehret seeks to represent a nationwide class of customers who have [1127]*1127hired passenger car service drivers through Defendant Uber Technologies, Inc.’s (“Uber”) mobile phone application. She alleges that Uber charges a 20% fee above the metered fare for each ride that it misrepresents as a “gratuity” that is automatically added “for the driver.” In reality, Plaintiff alleges that a substantial portion of this “gratuity” is retained by Uber as an additional revenue source. Plaintiff asserts claims under the California Unfair Competition Law, Consumer Legal Remedies Act, and for breach of contract. Pending before the Court is Uber’s motion to dismiss all of Plaintiffs claims. For the following reasons, the Court GRANTS in part and DENIES in part Uber’s motion.

II. FACTUAL BACKGROUND

Uber provides a mobile phone application that permits consumers to “summon, arrange and pay for taxi cab rides and other transportation services electronically via their mobile phone.” First Amended Complaint (“FAC”) ¶ 10 (Docket No. 40). Consumers provide payment through the Uber app through credit card information provided by the consumers. Id. Plaintiff alleges that on its website and in its application, Uber represents ‘Hassle-free Payments” by stating: “We automatically charge your credit card the metered fare + 20% gratuity.” Id. ¶ 11. Uber allegedly further represents that the “20 % gratuity is automatically added for the driver.” Id. Finally, when rides are arranged through the Uber app, “the text of the app represents to those consumers that a 20% gratuity will be automatically added to the metered fare.” Id.

Contrary to its representations, Uber allegedly fails to remit the full amount of the “gratuity” charge to its drivers. Id. ¶ 13. Rather, it “keeps a substantial portion of this additional charge for itself as its own additional revenue and profit on each ride arranged and paid for by consumers.” Id. Plaintiff contends that Uber’s “gratuity” representations are false, misleading, and likely to deceive members of the public insofar as the term “gratuity” suggests a sum paid to the driver that “is distinct and different from the actual fair.” Id. ¶ 14. Plaintiff further alleges that by continually misrepresenting the “gratuity” in its advertisements and then keeping a substantial portion of the gratuity, Uber “effectively increases the ‘metered fare’ and/or is charging an undisclosed fee. This is false advertising.” Id.

On September 9, 2012, Plaintiff utilized Uber’s app to arrange for a taxi cab ride in Chicago, Illinois. Id. ¶ 15. Plaintiff alleges that she was misled into “paying sums greater than the ‘metered fare’ for taxi cab rides based upon Uber’s misrepresentations that all of the additional 20% charge over and above the ‘metered fare’ was a ‘gratuity.’ ” Id. ¶ 16. Accordingly, “but for” Uber’s misrepresentations, Plaintiff alleges she “would not have agreed to or paid Uber the full amount that Uber charged her and that she paid to Uber.” Id.

Plaintiff asserts five causes of action on behalf of a class. First, she alleges that the conduct alleged constitutes an unfair business practice in violation of California’s Unfair Competition Law (“UCL”), Cal. Bus. & Prof.Code § 17200. Id. ¶¶ 25-30: Second, she alleges that the conduct constitutes an unlawful business practice in violation of the UCL insofar as the conduct in question violates California Civil Code §§ 1572, 1709, 1710, and 1750 and California Business and Professions Code § 17500. Id. ¶¶ 31-36. Third, Plaintiff contends that Uber’s actions constitute a fraudulent business practice in violation of the UCL. Id. ¶¶ 37-41. Fourth, Plaintiff alleges a violation of the Consumers Legal Remedies Act (“CLRA”), Cal. Civ.Code § 1750, et seq. Id. ¶¶ 42-59. Finally, [1128]*1128Plaintiff contends that Uber breached its contract with her and the class by failing to remit the full amount of the collected gratuity to the drivers. Id. ¶¶ 60-65. Uber has moved to dismiss all of Plaintiffs asserted claims.

III. DISCUSSION

Under Federal Rule of Civil Procedure 12(b)(6), a party may move to dismiss based on the failure to state a claim upon which relief may be granted. See Fed. R. Civ. P. 12(b)(6). A motion to dismiss based on Rule 12(b)(6) challenges the legal sufficiency of the claims alleged. See Parks Sch. of Bus. v. Symington, 51 F.3d 1480, 1484 (9th Cir.1995). In considering such a motion, a court must take all allegations of material fact as true and construe them in the light most favorable to the nonmoving party, although “conclusory allegations of law and unwarranted inferences are insufficient to avoid a Rule 12(b)(6) dismissal.” Cousins v. Lockyer, 568 F.3d 1063, 1067 (9th Cir.2009). While “a complaint need not contain detailed factual allegations ... it must plead ‘enough facts to state a claim to relief that is plausible on its face.’ ” Id. “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 129 S.Ct. 1937, 173 L.Ed.2d 868 (2009); see also Bell Atl. Corp. v. Twombly, 550 U.S. 544, 556, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007). “The plausibility standard is not akin to a ‘probability requirement,’ but it asks for more than sheer possibility that a defendant acted unlawfully.” Iqbal, 129 S.Ct. at 1949.

Insofar as Plaintiffs claims sound in fraud, her complaint must meet the heightened pleading standard of Federal Rule of Civil Procedure 9(b). See Kearns v. Ford Motor Co., 567 F.3d 1120, 1125 (9th Cir.2009). Rule 9(b) provides: “In alleging fraud or mistake, a party must state with particularity the circumstance's constituting fraud or mistake. Malice, intent, knowledge, and other conditions of a person’s mind may be alleged generally.” Fed.R.Civ.P. 9(b). To satisfy Rule 9(b), the “complaint must ‘identify the who, what, when, where, and how of the misconduct charged, as well as what is false or misleading about the purportedly fraudulent statement, and why it is false.’ ” Salameh v. Tarsadia Hotel,

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