Dittman, B., Aplt. v. UPMC

196 A.3d 1036
Supreme Court of Pennsylvania·Decided November 21, 2018·No. 43 WAP 2017·Published·Cited by 98 cases

Opinion

SAYLOR, C.J., BAER, TODD, DONOHUE, DOUGHERTY, WECHT, MUNDY, JJ.

OPINION

JUSTICE BAER

We granted discretionary review in this matter to determine whether an employer has a legal duty to use reasonable care to safeguard its employees' sensitive personal information that the employer stores on an internet-accessible computer system. We also examine the scope of Pennsylvania's economic loss doctrine, specifically whether it permits recovery in negligence for purely pecuniary damages. For the reasons discussed below, we hold that an employer has a legal duty to exercise reasonable care to safeguard its employees' sensitive personal information stored by the employer on an internet-accessible computer system. We further hold that, under Pennsylvania's economic loss doctrine, recovery for purely pecuniary damages is permissible under a negligence theory provided that the plaintiff can establish the defendant's breach of a legal duty arising under common law that is independent of any duty assumed pursuant to contract. As the Superior Court came to the opposite conclusions, we now vacate its judgment.

Barbara A. Dittman, Gary R. Douglas, Alice Pastirik, Joann Decolati, Tina Sorrentino, Kristen Cushman, and Shannon Molyneaux, individually and on behalf of all others similarly situated (collectively, Employees), filed the operative class action complaint in this matter against UPMC d/b/a the University of Pittsburgh Medical Center and UPMC McKeesport (collectively, UPMC) on June 25, 2014. In the complaint, Employees alleged that a data breach had occurred through which the personal and financial information, including names, birth dates, social security numbers, addresses, tax forms, and bank account information of all 62,000 UPMC employees and former employees was accessed and stolen from UPMC's computer systems. Second Amended Class Action Complaint, 6/25/2014, at ¶¶ 21-22, 27, 53. Employees further alleged that the stolen *1039 data, which consisted of information UPMC required Employees to provide as a condition of their employment, was used to file fraudulent tax returns on behalf of the victimized Employees, resulting in actual damages. Id. ¶¶ 21, 23, 35.

Based on the foregoing, Employees asserted a negligence claim and breach of implied contract claim against UPMC. 1 With respect to their negligence claim, Employees alleged that UPMC had a duty to exercise reasonable care to protect their "personal and financial information within its possession or control from being compromised, lost, stolen, misused, and/or disclosed to unauthorized parties." Id. at ¶ 53. Employees further alleged that UPMC undertook a duty of care to ensure the security of their information in light of the special relationship between Employees and UPMC, whereby UPMC required Employees to provide the information as a condition of their employment. Id. at ¶ 56. Employees averred that this "duty included, among other things, designing, maintaining, and testing its security systems to ensure" that Employees' information was adequately protected, and implementing "processes that would detect a breach of its security systems in a timely manner." Id. at ¶¶ 54-55.

Additionally, Employees claimed that UPMC breached its duty to use reasonable care "by failing to adopt, implement, and maintain adequate security measures to safeguard [Employees'] ... information, failing to adequately monitor the security of its network, allowing unauthorized access to [Employees'] ... information, and failing to recognize in a timely manner that [Employees'] ... information had been compromised." Id. at ¶ 57. Employees further averred that UPMC "violated administrative guidelines" and "failed to meet current data security industry standards," specifically by failing to encrypt data properly, "establish adequate firewalls to handle a server intrusion contingency," and "implement adequate authentication protocol to protect the confidential information contained in its computer network." Id. at ¶¶ 33-34.

Employees also claimed that UPMC's breach of its duties was the direct and proximate cause of the harm to Employees. Id. at ¶¶ 59-60. Finally, Employees alleged that, as a result of UPMC's negligence, Employees "incurred damages relating to fraudulently filed tax returns" and are "at an increased and imminent risk of becoming victims of identity theft crimes, fraud and abuse." Id. at ¶¶ 61-62. Based on the foregoing, Employees sought monetary damages, among other forms of relief. Id. at ¶ 70.

On July 16, 2014, UPMC filed preliminary objections to Employees' complaint arguing that, inter alia , their negligence claim failed as a matter of law. Specifically, UPMC argued that no cause of action exists for negligence because Employees did not allege any physical injury or property damage and, under the economic loss doctrine, "no cause of action exists for negligence that results solely in economic damages unaccompanied by physical injury or property damage." UPMC's Preliminary *1040 Objections to Employees' Second Amended Class Action Complaint, 7/16/2014, at ¶¶ 15-17 (quoting Excavation Technologies, Inc. v. Columbia Gas Co. of Pa. , 604 Pa. 50 , 985 A.2d 840 , 841 n.3 (2009) ). Employees responded in opposition, and UPMC filed a reply to Employees' response. Thereafter, on October 22, 2014, the parties appeared before the trial court for oral argument on UPMC's preliminary objections. Following argument, at the court's direction, both parties filed supplemental briefs addressing whether UPMC owed a duty of care to Employees under the five-factor test set forth in Althaus ex rel. Althaus v. Cohen , 562 Pa. 547 , 756 A.2d 1166 (2000). 2

On May 28, 2015, the court sustained UPMC's preliminary objections and dismissed Employees' negligence claim. 3 Relying upon the general description of the economic loss doctrine quoted from Excavation Technologies above, the trial court observed that, while Employees claimed that UPMC owed them a duty of care, the only losses Employees sustained were economic in nature. Trial Ct. Op., 5/28/2015, at 4. The trial court then briefly examined this Court's decision in Bilt-Rite Contractors, Inc. v. The Architectural Studio , 581 Pa. 454

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Dittman, B., Aplt. v. UPMC, 196 A.3d 1036 (Pa. 2018).

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