Cxloyalty, Inc. v. Maritz Holdings Inc.

986 F.3d 1367
CourtCourt of Appeals for the Federal Circuit
DecidedFebruary 8, 2021
Docket20-1307
StatusPublished
Cited by15 cases

This text of 986 F.3d 1367 (Cxloyalty, Inc. v. Maritz Holdings Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Federal Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cxloyalty, Inc. v. Maritz Holdings Inc., 986 F.3d 1367 (Fed. Cir. 2021).

Opinion

Case: 20-1307 Document: 43 Page: 1 Filed: 02/08/2021

United States Court of Appeals for the Federal Circuit ______________________

CXLOYALTY, INC., Appellant

v.

MARITZ HOLDINGS INC., Cross-Appellant ______________________

2020-1307, 2020-1309 ______________________

Appeals from the United States Patent and Trademark Office, Patent Trial and Appeal Board in No. CBM2018- 00037. ______________________

Decided: February 8, 2021 ______________________

STEVEN M. LIEBERMAN, Rothwell, Figg, Ernst & Manbeck, PC, Washington, DC, argued for appellant. Also represented by DAVID LAWSON ALLEN, JENNY COLGATE.

ROBERT M. EVANS, JR., Lewis Rice LLC, St. Louis, MO, argued for cross-appellant. Also represented by MICHAEL J. HARTLEY. ______________________

Before PROST, Chief Judge, LOURIE and HUGHES, Circuit Judges. Case: 20-1307 Document: 43 Page: 2 Filed: 02/08/2021

PROST, Chief Judge. cxLoyalty, Inc. (“cxLoyalty”) petitioned for a covered business method (“CBM”) review of claims 1–15 of U.S. Pa- tent No. 7,134,087 (“the ’087 patent”), which is owned by Maritz Holdings Inc. (“Maritz”). The Patent Trial and Ap- peal Board (“Board”) instituted CBM review and concluded that original claims 1–15 are ineligible for patenting under 35 U.S.C. § 101 but that proposed substitute claims 16–23 are patent eligible. See cxLoyalty, Inc. v. Maritz Holdings Inc., No. CBM2018-00037, Paper 36, 2019 Pat. App. LEXIS 13178 (P.T.A.B. Dec. 19, 2019) (“Decision”). cxLoy- alty appealed the Board’s ruling as to the substitute claims, and Maritz cross-appealed both the Board’s determination that the ’087 patent is eligible for CBM review and the Board’s ruling as to the original claims. We do not have authority to entertain Maritz’s chal- lenge to the CBM eligibility of the ’087 patent. SIPCO, LLC v. Emerson Elec. Co., 980 F.3d 865, 867 (Fed. Cir. 2020). As to the merits, we conclude that both the original and substitute claims are directed to patent-ineligible sub- ject matter under § 101. We therefore dismiss Maritz’s CBM eligibility challenge, affirm the Board’s determina- tion as to the original claims, and reverse the Board’s de- termination as to the proposed substitute claims. BACKGROUND I Customer loyalty programs “issue points to customers . . . as a reward for certain activities” and “allow[] the cus- tomer[s] to redeem the points” for various goods and ser- vices. ’087 patent col. 1 ll. 16–23. The purpose of such programs is to “create a loyalty or affinity with the cus- tomer and encourage the customer to continue a desired behavior.” Id. at col. 1 ll. 19–21. Before the invention of the ’087 patent, loyalty pro- grams frequently “provide[d] the customer with a limited Case: 20-1307 Document: 43 Page: 3 Filed: 02/08/2021

CXLOYALTY, INC. v. MARITZ HOLDINGS INC. 3

listing of rewards from selected redemption vendors in the form of merchandise, certificates, or other products or ser- vices . . . and the number of points needed to obtain one of the rewards from the list.” Id. at col. 1 ll. 24–29. The cus- tomer could then select a reward and relay that selection to the loyalty program. Id. at col. 1 ll. 31–34. In response, “[t]he loyalty program [would] obtain[] the product or ser- vice on behalf of the customer from one of the limited num- ber of selective redemption vendors and provide[] it to the customer.” Id. at col. 1 ll. 34–37. The ’087 patent explains: Some rewards are of a nature that human inter- vention is needed to redeem/fulfill [them]. For ex- ample, if the customer selects a roundtrip airline ticket, the loyalty program on behalf of the cus- tomer or the customer directly would purchase the ticket through a selected travel agent or a selected airline employee and provide the ticket (or have it sent) to the customer. Id. at col. 1 ll. 37–43. The invention of the ’087 patent “eliminate[s] the hu- man intervention” needed “to redeem such rewards.” Id. at col. 1 ll. 49–50. The ’087 patent relates to a system and method for permitting a customer of a loyalty program to redeem loyalty points for rewards offered by vendors with- out the need for human intervention. More specifically, a graphical user interface (“GUI”) provides the interface for the participant (i.e., a customer) to communicate with a web-based vendor system, such as an airline-reservation system. Id. at col. 2 ll. 14–26, col. 4 ll. 11–29. An applica- tion programming interface (“API”) interfaces with the GUI and the vendor system to facilitate information trans- fer between them. Id. at col. 2 ll. 11–16. The API receives vendor-related information from the vendor system, such as “a listing of the [products] available Case: 20-1307 Document: 43 Page: 4 Filed: 02/08/2021

and the price of each.” Id. at col. 6 ll. 34–38; id. at claim 1. The vendor-related information is then “provided via the API to the GUI which . . . then provide[s] the vendor[-re- lated] information to the participant.” Id. at col. 6 ll. 38– 41. The GUI receives participant-related information from the participant, such as the participant’s name, address, and selection of goods or services to purchase in exchange for points. Id. at col. 2 ll. 15–18, col. 6 ll. 18–26. After re- ceiving this information, the GUI interfaces with the loy- alty program and the participant’s point account to ensure that the participant has enough points to make the desired purchase. Id. at col. 4 ll. 29–33. If so, the GUI purchases the desired item with a program account, such as a cash account or shadow credit card, that is connected to the loy- alty program. Id. at col. 4 ll. 33–41. The GUI completes this transaction by providing the participant-related infor- mation (including the purchase request) and the program account information to the API, which provides that infor- mation to the vendor system to make the purchase. Id. at col. 4 ll. 47–50, col. 5 ll. 55–58. The specification ex- plains that the API’s function of “transmitting information to the vendor system” is its “standard function.” Id. at col. 7 ll. 9–14. The system may complete the purchase with a “shadow” credit card—a credit card that is “hidden or ‘shadowed’ from the participant so that the participant is not aware that the transaction is actually being transacted using the shadow credit card or other program account.” Id. at col. 4 ll. 42–47. Instead, from the participant’s per- spective, the “transaction with the vendor system [oc- curred] based in whole or in part on the points in the participant’s point account.” Id. at col. 3 ll. 6–9. At the same time, from the vendor system’s perspective, the transaction occurred “with the participant based on the program account.” Id. at col. 3 ll. 9–12. Case: 20-1307 Document: 43 Page: 5 Filed: 02/08/2021

CXLOYALTY, INC. v. MARITZ HOLDINGS INC. 5

After completing the transaction, the GUI advises the loyalty program when the transaction has been completed “so that the loyalty program can deduct the appropriate points from the participant’s point account.” Id. at col. 4 ll. 50–53. Claim 1 is representative of the original claims and provides: 1.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Cite This Page — Counsel Stack

Bluebook (online)
986 F.3d 1367, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cxloyalty-inc-v-maritz-holdings-inc-cafc-2021.