Bundy v. First Tennessee Bank National Ass'n

266 S.W.3d 410, 2007 Tenn. App. LEXIS 762, 2007 WL 4355483
CourtCourt of Appeals of Tennessee
DecidedDecember 13, 2007
DocketW2006-02565-COA-R3-CV
StatusPublished
Cited by14 cases

This text of 266 S.W.3d 410 (Bundy v. First Tennessee Bank National Ass'n) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bundy v. First Tennessee Bank National Ass'n, 266 S.W.3d 410, 2007 Tenn. App. LEXIS 762, 2007 WL 4355483 (Tenn. Ct. App. 2007).

Opinion

OPINION

HOLLY M. KIRBY, J.,

delivered the opinion of the Court,

in which W. FRANK CRAWFORD, P.J., W.S., and DAVID R. FARMER, J., joined.

This is an age and sex discrimination case. The fifty-nine-year old male plaintiff worked for the defendant bank as a loan officer. In April 2003, he attempted to process a loan for a customer and did not disclose to the bank underwriting department documents he had received from the customer. When this was discovered, the plaintiff was placed under investigation. His employment was ultimately terminated for violating bank policy. The plaintiff filed this lawsuit, alleging age and sex discrimination. The bank filed a motion for summary judgment, arguing that the plaintiff could not establish a prima facie case of discrimination, or that the bank’s legitimate non-discriminatory reason for terminating him was pretextual. The trial court granted summary judgment in favor of the bank. The plaintiff now appeals. We affirm, concluding that the plaintiff submitted insufficient evidence to establish the fourth element of his prima facie case, that he was either replaced by an employee outside the protected class, or that he was treated less favorably than a similarly situated employee outside the protected class.

In 1993, the Plaintiff/Appellant Jerry Bundy (“Bundy”) began working for Defendant/Appellee First Tennessee Bank National Association d/b/a First Tennessee Equity Lending (“the Bank”) as a loan officer. Early in 2002, he voluntarily quit to work elsewhere. In July 2002, the Bank rehired Bundy, again as a loan officer. At the time Bundy was rehired, he was approximately fifty-nine (59) years old.

As a loan officer, Bundy was the primary contact between the Bank and customers who sought loans at the Bank. He took the initial information from the customer, electronically recorded that infor *413 mation, gathered the required documentation from the customer, and forwarded that information to the Bank Underwriting Department for an initial or prequalification determination as to whether the customer qualified for the loan.

Generally, the Bank offers three types of loans to its customers: (1) a Stated Income loan, (2) a No Income Verification loan, and (3) a Full Documentation loan. The Stated Income loan is a “fast track” loan with minimal documentation. The borrower is required only to file a signed Tax Form 4506, which permits the government to pull a customer’s tax returns for a period of sixty days, if need be, and a homeowners’ insurance authorization form. It is approved based only on the borrower’s stated income; the borrower need not file documentation to substantiate his claimed income. In contrast, the Full Disclosure loan requires documentation of income for approval. For a No Income Verification loan, the loan officer does not question the customer as to their income. The Full Disclosure and No Income Verification loans can take four to six weeks for approval, while Stated Income loans usually take only two to three weeks to process.

The Bank had written guidelines for the different types of loans, but they were subject to verbal changes. In early 2003, Bundy asked Bank managers Neil Kane (“Kane”) and Curt Gwaltney (“Gwaltney”) for a copy of the Bank’s updated guidelines manual, but was told that they “hadn’t gotten them yet.” To protect themselves against guideline violations, some loan officers, including Bundy, had borrowers provide a signed written statement regarding income prior to final approval of their loan. The loan officers were told by their superiors that this practice was unnecessary, and in fact were told to stop requiring such a written statement.

On Saturday, April 19, 2003, Bundy was discussing a loan with a customer and suggested that the customer apply for a Stated Income loan. Bundy faxed the required application and authorization forms to the customer to fill out. The application and forms were to be returned by fax. On Monday, April 21, 2003, Bundy came to work and picked up the documents that had been faxed to him by the customer. In addition to the items Bundy had requested, the customer faxed some tax returns. The tax returns indicated that the customer had less income than he had claimed. Bundy was aware that, under the Bank’s policies and guidelines, if the Bank received any income documentation from a customer seeking a Stated Income loan, he was rendered ineligible for the Stated Income loan program. Nevertheless, when Bundy received the customer’s income tax returns, he did not convert the loan to a Full Disclosure loan and submit the tax returns with the application. Instead, Bundy set aside the customer’s tax return documents at his desk and continued to process the loan as a Stated Income loan.

Subsequently, the Bank’s Underwriting Department discovered a discrepancy in the rental income reported by the customer and advised Bundy that the loan would need to be processed as a Full Disclosure loan. At that point, Bundy took the tax return documents he had received from the customer, which he had kept in his desk, and gave them to the Bank Underwriting Department for processing. Bank personnel in Underwriting noticed that the date on the faxed tax return documents was April 19, 2003, even though the loan application was dated April 21, 2003.

When Sherrie Canaday (“Canaday”), a vice president at the Bank in her late thirties, learned that Bundy had held back the customer’s tax returns and continued *414 to process the loan as a State Income loan, she referred the matter to the Bank’s Quality Control Department. Thereafter, Clay Barnett (“Barnett”), a loss prevention officer with the Bank’s Corporate Security Department, was told about Bundy’s treatment of the loan, and he conducted an investigation of the incident. This was the second referral that Barnett had received on a loan processed by Bundy within a one-week period.

As part of his investigation, Barnett interviewed Bundy. In the interview, Bundy acknowledged that processing the loan as a Stated Income loan was a mistake and that he should have processed it as a Full Documentation loan. 1 After the interview, Bundy wrote a statement, dated May 8, 2003, in which he acknowledged his conduct and admitted that he had made a mistake, that his conduct was “wrong,” and that he should have changed the loan from a Stated Income loan to a Full Documentation loan. He apologized for his error and asked that he be forgiven and permitted to keep his job.

After Barnett’s investigation of Bundy’s handling of the loan was complete, Barnett met with manager Gwaltney and Carroll McCormick (“McCormick”), a representative of Employee Services, to discuss the matter. On May 9, 2003, Bundy was terminated for violation of established Bank policy.

On December 13, 2003, Bundy filed this lawsuit against the Bank, alleging that the Bank had unlawfully terminated him based on age and sex discrimination in violation of the Tennessee Human Rights Act, Tennessee Code Annotated §§ 4-21-101, et seq. (“the Human Rights Act” or “the Act”). Bundy asserted that he and several other older male loan officers were singled out for investigation of their processing of loans by the Bank’s two younger female vice presidents, and he alleged that this was done because they were male and over age forty.

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Bluebook (online)
266 S.W.3d 410, 2007 Tenn. App. LEXIS 762, 2007 WL 4355483, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bundy-v-first-tennessee-bank-national-assn-tennctapp-2007.