Yvonne Bertrand v. Carlex Glass America, LLC

CourtCourt of Appeals of Tennessee
DecidedJuly 2, 2025
DocketM2023-00963-COA-R3-CV
StatusPublished

This text of Yvonne Bertrand v. Carlex Glass America, LLC (Yvonne Bertrand v. Carlex Glass America, LLC) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Yvonne Bertrand v. Carlex Glass America, LLC, (Tenn. Ct. App. 2025).

Opinion

07/02/2025 IN THE COURT OF APPEALS OF TENNESSEE AT NASHVILLE June 5, 2024 Session

YVONNE BERTRAND v. CARLEX GLASS AMERICA, LLC

Appeal from the Chancery Court for Davidson County No. 21-0317-II Anne C. Martin, Chancellor ___________________________________

No. M2023-00963-COA-R3-CV ___________________________________

An employee discharged in a reduction-in-force claimed her employer discriminated against her. The trial court determined that the employee was unable to establish a prima facie case of discrimination and granted summary judgment to the employer. We affirm.

Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Affirmed

W. NEAL MCBRAYER, J., delivered the opinion of the court, in which ANDY D. BENNETT and JEFFREY USMAN, JJ., joined.

Lorraine Wade, Smyrna, Tennessee, for the appellant, Yvonne Bertrand.

Howard B. Jackson, Knoxville, Tennessee, for the appellee, Carlex Glass America, LLC.

OPINION

I.

In 1997, Yvonne Bertrand began working at a glass manufacturing plant in Nashville, Tennessee, owned and operated by Ford Motor Company. After a series of ownership changes, Carlex Glass America, LLC came to operate the plant. During her tenure at the plant, Ms. Bertrand held several positions with Carlex, eventually becoming a manager of supply chain management compliance.

Approximately one year after assuming that role, Carlex implemented a reduction- in-force in response to the COVID-19 pandemic. As part of the reduction-in-force, Carlex required Ms. Bertrand’s supervisor to reduce supply chain department expenses. Her supervisor recommended eliminating two specific positions, one of which was Ms. Bertrand’s. Carlex accepted the recommendations.

Under Carlex’s severance program, employees with more than 15 years of service, like Ms. Bertrand, received offers of one week of pay for each year of service up to a maximum of 26 weeks. Carlex included years of service with predecessor owners of the glass plant in the calculation.1

Dissatisfied with the offer, Ms. Bertrand asked Carlex’s human resources manager to reconsider it “from an equitable perspective.” She had “received favorable evaluations” up through her most recent one in 2018. And she “was never disciplined.” She had done “a lot of firsts with that company.” In her eyes, it would be inappropriate to “accept anything less than two years’ salary” as severance “purely based on an equitable position.” But Carlex “declined to increase its severance offer to her in order to be consistent with the program’s terms.”

Following the denial of her request for more severance, Ms. Bertrand sued Carlex for race and sex discrimination under the Tennessee Human Rights Act. See Tenn. Code Ann. §§ 4-21-101 through -1004 (2021 & Supp. 2024). According to Ms. Bertrand, an African American woman, Carlex had treated her differently than similarly situated white, male employees during the reduction-in-force. The white, male manager in the supply chain department was not terminated. And Ms. Bertrand had reason to believe that another white, male employee had negotiated greater severance pay than he had initially been offered.

Carlex claimed that it determined which positions would be eliminated in the reduction-in-force “for legitimate business reasons.” It did not have a written policy or formula for those decisions. The 44 terminated employees included several African American and white employees as well as both female and male employees. Still, Ms. Bertrand was concerned to discover an email between two human resources employees in which one informed the other that it was “ok to let it slip” to Ms. Bertrand that her white, male supervisor was also terminated because “[t]he optics look better then for [the department].”

At the deposition of Carlex’s corporate representative, the representative testified that the company “felt that others in the department had some skill sets that [Ms. Bertrand] didn’t have.” They included “being able to negotiate with suppliers and developing positive working relationships with suppliers, problem solving skills others had in terms of 1 Due to an administrative error, Carlex sent four employees letters stating that they would receive two weeks of severance pay for each year of service up to the 26-week maximum. Ms. Bertrand was one of those four employees. Because Carlex chose to honor the letters despite the error, it offered Ms. Bertrand the maximum 26 weeks of severance pay.

2 dealing with supplies and supplier issues, and understanding when it was necessary to actually go and see and visit the supplier to address issues of concern.” Ms. Bertrand’s annual performance evaluations up through 2018 did not reflect issues in these areas. But after the deposition—which took place years after Ms. Bertrand was terminated—Carlex produced a document it alleged to be Ms. Bertrand’s 2019 evaluation. According to that document, Ms. Bertrand’s supervisor had determined she was not meeting expectations in all areas of her work.

Ms. Bertrand’s supervisor explained that he decided which positions to eliminate based on “the needs of the Supply Chain department” and his “own observations of performance.” In choosing which managerial role to eliminate, he had compared the two positions that “involved quality assurance and product compliance work.” And he “decided that it would be better to retain” the other manager over Ms. Bertrand because that manager “had greater ability to manage supplier relationships and develop relationships with them,” “did a better job of working through issues with suppliers in the field,” “was generally a better problem solver,” and “was generally better in working together with others.” The supervisor explained that he reached these conclusions solely through his own observations, without consulting any others.

Ms. Bertrand contended that her supervisor’s proffered rationale was mere pretext for discriminatorily including her in the reduction-in-force. And she considered the “magically appear[ing]” 2019 evaluation “to be fabricated.” The supervisor had never informed her of any issue with her performance nor discussed a 2019 evaluation with her. In fact, Ms. Bertrand testified that she and the supervisor had worked well together and that he treated her well. But she suggested that there “was a culture that existed” at Carlex in which white males were “always the leadership.” So she concluded that her supervisor “chose to eliminate her” based on her race and gender.

As for the severance package, Ms. Bertrand complained that Carlex had reconsidered its initial offer to a white, male employee while it had not negotiated with her. That employee was originally offered severance pay commensurate with the company’s record of him completing 14 years of service. But he pointed out that he had initially begun working at the glass plant in the 1970s and remained there for decades before retiring for less than a year and then returning. Because of the gap in service, he “was not grandfathered in,” as Ms. Bertrand had been, when Carlex acquired the plant. But upon his request, Carlex agreed to modify his offer to include the maximum 26 weeks of severance pay. Carlex determined that “it was fair and reasonable to credit him for his previous service” with predecessor owners of the plant, especially because Carlex did the same for others and because “his break in service was short.”

In Ms. Bertrand’s view, the company had lied to her by telling her that “others ha[d] asked for exceptions and none were given.” And the other employee had been given “more weeks [of severance pay] than he was entitled.” Ms.

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Yvonne Bertrand v. Carlex Glass America, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/yvonne-bertrand-v-carlex-glass-america-llc-tennctapp-2025.