Williams v. Sharon Woods Collision Center, Inc.

2018 Ohio 2733, 117 N.E.3d 57
CourtOhio Court of Appeals
DecidedJuly 13, 2018
DocketNO. C-170511
StatusPublished
Cited by8 cases

This text of 2018 Ohio 2733 (Williams v. Sharon Woods Collision Center, Inc.) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Williams v. Sharon Woods Collision Center, Inc., 2018 Ohio 2733, 117 N.E.3d 57 (Ohio Ct. App. 2018).

Opinion

Mock, Presiding Judge.

{¶ 1} Defendant-appellant Sharon Woods Collision Center, Inc., ("SWCC") appeals from a judgment in favor of plaintiff-appellee Jeremy Williams in an action for violations of the Ohio Consumer Sales Practices Act ("CSPA"). We find no merit in its three assignments of error, and we affirm the trial court's judgment.

Factual Background

{¶ 2} Williams was the owner of a 2010 Nissan Maxima, which was involved in an accident. He took the car to SWCC for repair. SWCC represented to consumers that it performed all repairs to automotive specifications with the intent to restore vehicles to their preloss conditions, and that its technicians were trained and certified in the latest automotive advancements. It also represented that it had gold-class certification by I-CAR, a recognized industry training organization, and that it repaired vehicles according to I-CAR guidelines.

{¶ 3} Williams subsequently filed a complaint alleging that SWCC had committed unfair, deceptive and unconscionable acts in connection with a consumer transaction, had violated the "Motor Vehicle Repair Rule" set forth in Ohio Adm.Code 109:4-3-13, and had committed fraud. The case proceeded to a jury trial.

{¶ 4} The evidence at trial showed that in repairing the car, SWCC had used structural bonding adhesive to attach panels to the car, a method which was not approved by the manufacturer or appropriate under I-CAR guidelines. Williams presented the testimony of three experts, who all testified that the car was not repaired in accordance with Nissan's specifications or I-CAR guidelines, that some repairs in the estimate were not completed, and that the some of the repairs had been done in an unworkmanlike and sloppy manner.

{¶ 5} The experts also testified that due to the use of the bonding adhesive and the shoddy repairs, the car was unsafe to drive because it was no longer crashworthy. Williams stated that he had stopped driving the car due to its unsafe condition. The experts also testified regarding the car's diminished value after the shoddy repairs, with one stating that it was worthless post repair.

{¶ 6} The jury found in favor of Williams on both of his CSPA claims. It found that SWCC had (1) represented that the repair of the car had sponsorship, approval, performance characteristics, accessories, uses or benefits that it did not have;

(2) represented that the repair was of a particular standard or quality that it was not; (3) represented that the repair had been performed in accordance with a previous representation, when it had not; (4) represented that it had a sponsorship, approval, or affiliation that it did not have; (5) failed to perform the repairs in a workmanlike manner; (6) stalled and delayed or attempted to avoid a legal obligation; (7) charged for labor based on an estimate of time, instead of the actual time to perform the repair; (8) returned the car to Williams in an unsafe condition; (9) failed to provide the consumer with an itemized list of repairs and failed to tender replaced parts; and (10) committed other deceptive and unfair practices.

{¶ 7} The jury awarded Williams damages of $8,079.78. Subsequently, Williams filed a motion for treble damages, attorney fees and costs. The trial court granted the motion and awarded Williams total damages of $105,462.59, plus interest and costs. SWCC filed a motion for a new trial on the bases of misconduct of the prevailing party, newly discovered evidence, and errors of law at the trial. The trial court overruled that motion, and this appeal followed.

Diminution in Value

{¶ 8} In its first assignment of error, SWCC contends that the trial court erred in admitting testimony as to diminution in value and permitting the issue to be considered by the jury. It argues that while Williams presented evidence regarding the car's value after the repairs and before the accident, he failed to present evidence as to its value after the accident, but before the repairs. Therefore, Williams failed to meet his burden to show diminution in value. SWCC also argues that the trial court erred in overruling its motion for a directed verdict because of the lack of evidence of diminution in value. This assignment of error is not well taken.

{¶ 9} SWCC relies on Falter v. Toledo , 169 Ohio St. 238 , 158 N.E.2d 893 (1959), and Rakich v. Anthem Blue Cross & Blue Shield , 172 Ohio App.3d 523 , 2007-Ohio-3739 , 875 N.E.2d 993 (10th Dist.). In both of those cases, the courts held that the owner of a damaged vehicle may recover the difference between its market value immediately before and immediately after the collision. Falter at paragraph one of the syllabus; Rakich at ¶ 10. The owner of a vehicle may prove and recover the reasonable cost of repairs provided that the recovery may not exceed the difference between the market value of the vehicle immediately before and after the collision. Falter at paragraph two of the syllabus; Rakich at ¶ 10-11.

{¶ 10} Thus, SWCC argues, since Williams did not present evidence as to the value of the car after the accident but before the alleged shoddy repairs, he cannot recover for diminution in value. We disagree. Falter and Rakich involved tort actions for damages after an automobile accident against a tortfeasor or the insurance company, and not allegations that repairs were not performed properly. Neither involved claims against the repair shop for shoddy repairs under the CSPA. Therefore, we find them to be inapplicable to the present case.

{¶ 11} The purpose of R.C. Chapter 1345, the CSPA, is to protect consumers from suppliers who commit deceptive or unconscionable sales practices. It is a remedial act that courts must liberally construe in favor of the consumer. Einhorn v. Ford Motor Co. , 48 Ohio St.3d 27 , 29, 548 N.E.2d 933 (1990) ; Ganson v. Vaughn , 135 Ohio App.3d 689 , 692, 735 N.E.2d 483 (1st Dist.1999).

{¶ 12} R.C.

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Bluebook (online)
2018 Ohio 2733, 117 N.E.3d 57, Counsel Stack Legal Research, https://law.counselstack.com/opinion/williams-v-sharon-woods-collision-center-inc-ohioctapp-2018.