Webb v. Smart Document Solutions, LLC

499 F.3d 1078, 2007 U.S. App. LEXIS 20279, 2007 WL 2410179
CourtCourt of Appeals for the Ninth Circuit
DecidedAugust 27, 2007
Docket05-56282
StatusPublished
Cited by175 cases

This text of 499 F.3d 1078 (Webb v. Smart Document Solutions, LLC) is published on Counsel Stack Legal Research, covering Court of Appeals for the Ninth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Webb v. Smart Document Solutions, LLC, 499 F.3d 1078, 2007 U.S. App. LEXIS 20279, 2007 WL 2410179 (9th Cir. 2007).

Opinion

PAEZ, Circuit Judge:

The regulations promulgated by the Department of Health and Human Services (“DHHS”) to implement the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), Pub.L. 104-191, 110 Stat. 1936 (codified as amended in scattered sections of 42 U.S.C.), provide for an individual’s broad access to his own health records. Under HIPAA, an individual has the right to obtain copies of his medical records for a reasonable, cost-based fee, while third parties who seek the same records may be charged at a higher rate. See 45 C.F.R. § 164.524(c)(4). In this case, Kirk Webb’s lawyers' — the law firm of Mann & Cook— requested Webb’s records on his behalf from his treating hospital. That hospital in turn passed the request on to Smart Document Systems (“Smart”), which charged Mann & Cook at the higher rate. Because Mann & Cook bills their clients for the cost of obtaining medical records, Webb and Mann & Cook (collectively, “Plaintiffs”) sued Smart for unfair competition under California Business and Professions Code section 17200 (“Section 17200”), asserting that the lower, cost-based fee should apply.

In a matter of first impression for the federal courts, we must determine whether the term “individual” in the DHHS regulations implementing HIPAA encompassed Mann & Cook when it acted as Webb’s agent, thereby qualifying the law firm to obtain medical records at the lower rate. Although nothing in the regulations prevents a law firm from drafting or mailing the request for records on behalf of its clients, or from directing that the records be sent to its office, we hold nonetheless that the HIPAA regulations require the reduced rate only when the individual himself requests the records. 1 Thus, we affirm the district court’s dismissal of Plaintiffs’ case for failure to state a claim for relief.

Before turning to the merits of Plaintiffs’ claims, we also consider sua sponte whether the district court had jurisdiction over this case. Because HIPAA provides for no private right of action, Plaintiffs originally filed this case in the California Superior Court, invoking a California unfair competition statute to seek redress of the alleged HIPAA violations. Defendant removed the case to federal court. Although under certain circumstances con *1081 cerns about federal question jurisdiction will preclude federal courts from hearing a case where there is no federal private right of action, we conclude that the district court correctly assumed diversity jurisdiction here.

I.

Overview

Webb and Mann & Cook filed a class action in California Superior Court. According to the allegations in their complaint, which we “presume! ] to be true” when reviewing a district court’s dismissal pursuant to Federal Rule of Civil Procedure 12(b)(6), Holcombe v. Hosmer, 477 F.3d 1094, 1097 (9th Cir.2007), the following facts formed the basis of the lawsuit:

Smart is the “world’s largest health document processor.” It contracts with numerous health care providers and facilities for the “exclusive” right to copy and provide patients’ records. When a provider contracts with Smart, patients have “no other means to obtain copies of [their] medical records except through Smart”; Smart “does not notify the patient that it will be accessing and viewing the patient’s health care records in advance,” nor does it “obtain the patient’s consent to do so.” Upon receiving a request, “Smart then accesses and copies the patient’s health care records through an agent who maintains copying equipment on the health care provider’s premises, sends the health care records to the patient or representative, and sends a bill for the copies of the health care records to the patient or his agent.”

In exchange for this exclusive right, “Smart provides free copies and other benefits and services of value to health care providers.” Smart makes a profit in spite of the HIPAA provision allowing patients to obtain their records at a cost-based fee in part by “charging] more for providing copies of health care records to patients who request their records through their agents, such as their personal injury lawyers, than to patients who are not represented by attorneys.”

Plaintiffs encountered Smart when Webb hired Mann & Cook to represent him in his civil rights claim for excessive force and, in furtherance of that litigation, Mann & Cook ordered copies of Webb’s medical records. For that service, Smart charged Mann & Cook $.35 cents per page, in addition to more than $65 in various additional fees, including a “Base Fee,” a “Basic Fee,” and a “Retrieval Fee.” Mann & Cook have a contingent fee arrangement with Webb, so it “advanced the cost of the health care records for its client to Smart, and charged him with repayment of the advance to be paid at the time of the resolution of the case.” Because Webb is thus ultimately responsible for Smart’s charges, the Plaintiffs alleged that Smart violated the HIPAA fee limitations by charging him — through his agent, Mann & Cook — more than a reasonable, cost-based fee.

HIPAA itself provides no private right of action. Accordingly, Plaintiffs brought suit in state court invoking a California unfair competition law that makes violations of other state and federal laws independently actionable. See Cal. Bus. & Prof.Code §§ 17200-210 (West 2005). Smart removed the case to federal court on the basis of diversity of citizenship in class actions, see 28 U.S.C. §§ 1332(d), 1453, 2 and filed a motion to dismiss for *1082 failure to state a claim, see Fed.R.Civ.P. 12(b)(6). It argued that Plaintiffs had not stated a claim under Section 17200 because they had not adequately alleged a violation of any law. Specifically, Smart argued that Plaintiffs’ allegations did not constitute a HIPAA violation because the HI-PAA fee limitations apply only to individual patients who request records on their own behalf, and not to attorneys who act as agents of their clients. The district court granted Smart’s motion. Plaintiffs timely appealed.

II.

STANDARD OF REVIEW We review de novo dismissals under Rule 12(b)(6), taking all allegations in the complaint as true. Holcombe, 477 F.3d at 1097.

III.

Discussion

A. Jurisdiction Over the Section 17200 Claim

This case presents an unusual situation.

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Cite This Page — Counsel Stack

Bluebook (online)
499 F.3d 1078, 2007 U.S. App. LEXIS 20279, 2007 WL 2410179, Counsel Stack Legal Research, https://law.counselstack.com/opinion/webb-v-smart-document-solutions-llc-ca9-2007.