Tri-State Consumer Insurance v. Lexisnexis Risk Solutions Inc.

823 F. Supp. 2d 1306, 76 U.C.C. Rep. Serv. 2d (West) 59, 2011 WL 5438959, 2011 U.S. Dist. LEXIS 130151
CourtDistrict Court, N.D. Georgia
DecidedNovember 10, 2011
Docket1:11-mj-01313
StatusPublished
Cited by9 cases

This text of 823 F. Supp. 2d 1306 (Tri-State Consumer Insurance v. Lexisnexis Risk Solutions Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tri-State Consumer Insurance v. Lexisnexis Risk Solutions Inc., 823 F. Supp. 2d 1306, 76 U.C.C. Rep. Serv. 2d (West) 59, 2011 WL 5438959, 2011 U.S. Dist. LEXIS 130151 (N.D. Ga. 2011).

Opinion

ORDER

TIMOTHY C. BATTEN, SR., District Judge.

This matter is before the Court on Defendant LexisNexis Risk Solutions, Inc.’s motion to dismiss Plaintiff Tri-State Consumer Insurance Company, Inc.’s original complaint [3] and Lexis’s motion to dismiss TriState’s amended complaint [8].

I. Factual and Procedural Background 1

This case involves a contract dispute between an insurance company and a software development company. In 2006, Tri-State decided to acquire new software for administering its insurance policies. After identifying potential vendors, TriState thoroughly researched Lexis’s services by reviewing Lexis’s advertisements, Lexis’s website and other online resources. Tri-State then began communicating with Lexis through mail and in-person meetings, including visits to Lexis’s facility in Melville, New York, regarding Lexis’s personal lines software.

Throughout October and November 2007, Tri-State continued its communications with Lexis. As Tri-State reviewed Lexis’s proposals, it relayed to Lexis its perceived shortcomings with the software as well as its concerns about the high cost. Lexis responded by emphasizing its software’s flexibility, functionality and capabilities, and it ensured Tri-State that it would be able to offer the product at an affordable price. On November 29, 2007, Tri-State again went to Lexis’s facility in New York to discuss Tri-State’s reservations regarding the software. Again, Lexis represented to Tri-State that it would *1313 be able to deliver the product Tri-State needed.

As Tri-State got closer to making a decision to purchase the personal lines software, it requested information from Lexis regarding other Lexis clients who were using the software. Lexis performed a demonstration with screenshots of the purported delivery and integration of its software for Merastar Insurance Company, leading Tri-State to believe that Lexis had previously integrated and delivered the software successfully. When TriState discovered months later that Merastar had actually filed a lawsuit against Lexis regarding the software, Lexis represented to Tri-State that the lawsuit was against the former owners of the product only, when in fact, Insurity (which later became Lexis 2 ) and one of its officers were defendants in the lawsuit.

At Tri-State’s request, Lexis also provided Tri-State with a list of its personal fines clients. Later, Tri-State would discover that Lexis had affirmatively misrepresented or omitted material facts relating to the clients in the list and their alleged use of the software.

Unaware of Lexis’s misrepresentations, Tri-State continued its talks with Lexis, and in December 2007 Lexis visited TriState’s facilities. During the four-day visit, Lexis conducted a “requirements assessment” in which its representatives met with Tri-State’s employees and executives in order to review, analyze and document Tri-State’s high-level functional requirements and business processes. Following the assessment, Lexis assured Tri-State that its software would improve TriState’s operational and financial performance and enhance its accuracy, effectiveness and efficiency while decreasing operational expenses, all at an affordable cost and within a reasonable period of time.

On April 30, 2008, 3 Tri-State and Lexis executed a “master agreement” and a “software and services schedule.” In these agreements, Lexis agreed to license, customize, develop, deliver, integrate and implement its “base software for policy decisions, billing decisions, and reporting decisions” for Tri-State. In the software and services schedule, Lexis represented that the software would support New York insurance issues as well as Tri-State’s auto, homeowners and personal umbrella lines of business. The license fee for the base software was $1,250,000, with $250,000 to be paid upon execution of the master agreement and the balance to be paid in monthly installments of $125,000 starting May 1, 2008. Additionally, Lexis would perform certain customer-specific customizations for $245,000.

Following execution of the agreements, Lexis repeatedly failed to deliver the promised portions of the software on schedule. And when it did deliver those portions, they were riddled with errors. On each of these occasions, Tri-State timely notified Lexis of the problems and defects, but Lexis failed to remedy them.

In August 2009, after Tri-State expressed serious concerns about the project, Lexis provided Tri-State with a written guarantee of its performance and *1314 promised to deliver the software in two phases. Lexis was to deliver Phase 1 software and services by November 19, 2009 and Phase 2 by January 21, 2010. Also, according to this writing Tri-State was not required to pay the remaining balance due under the contract unless Lexis performed according to the stated timelines.

Despite its promises, Lexis failed to deliver the software on either of the promised dates. Tri-State has paid Lexis $1,147,726.13 to date and still does not have any usable portion of the software.

On January 21, 2011, Tri-State filed its original complaint in the Superior Court of Fulton County, alleging claims for unjust enrichment, violation of New York State General Business Law § 349, breach of contract and breach of warranty. On February 21, Lexis filed its answer and a motion to dismiss, which argued among other things that Tri-State is precluded from bringing claims under New York law since the master agreement expressly provides that the contract is governed by Georgia law. On March 25, Tri-State filed an amended complaint, which omitted its claim under New York State General Business Law § 349. Additionally, the amended complaint added claims for fraud, breach of the implied covenant of good faith and fair dealing, unfair competition, and violations of the Georgia and Federal Racketeer Influenced and Corrupt Organizations Acts (“RICO”), the Lanham Act, and Georgia’s Uniform and Deceptive Trade Practices Act (“GUDTPA”).

On April 22, due to Tri-State’s addition of Lanham Act and federal RICO claims, Lexis removed the case to this Court based on federal-question jurisdiction. 4

On April 29, Lexis filed a second motion to dismiss all of the claims in Tri-State’s amended complaint on the grounds that it fails to state a claim upon which relief can be granted. On October 7, the Court heard oral argument on the motion.

II. Discussion

A. Legal Standard

Under Fed.R.Civ.P. 12(b)(6), a complaint will be dismissed for failure to state a claim upon which relief can be granted if it does not plead “enough facts to state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 547, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007).

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Bluebook (online)
823 F. Supp. 2d 1306, 76 U.C.C. Rep. Serv. 2d (West) 59, 2011 WL 5438959, 2011 U.S. Dist. LEXIS 130151, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tri-state-consumer-insurance-v-lexisnexis-risk-solutions-inc-gand-2011.