Tessitore v. Macy's West Stores CA4/1

CourtCalifornia Court of Appeal
DecidedJanuary 4, 2022
DocketD078292
StatusUnpublished

This text of Tessitore v. Macy's West Stores CA4/1 (Tessitore v. Macy's West Stores CA4/1) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tessitore v. Macy's West Stores CA4/1, (Cal. Ct. App. 2022).

Opinion

Filed 1/4/22 Tessitore v. Macy’s West Stores CA4/1 NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). Thi s opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

COURT OF APPEAL, FOURTH APPELLATE DISTRICT

DIVISION ONE

STATE OF CALIFORNIA

CRAIG TESSITORE, D078292

Plaintiff and Appellant,

v. (Super. Ct. No. 37-2018- 00044691-CU-OE-CTL) MACY’S WEST STORES, INC.,

Defendant and Respondent.

APPEAL from a judgment of the Superior Court of San Diego County, Ronald L. Styn, Judge. Affirmed. Law Offices of Kirk D. Hanson, Kirk D. Hanson; Esner, Chang & Boyer, and Stuart B. Esner, for Plaintiff and Appellant. Jackson Lewis, Christine M. Fitzgerald, Lara P. Besser; Macy’s Law Department, and David E. Martin, for Defendant and Respondent. Craig Tessitore appeals a judgment in favor of his employer, Macy’s West Stores, Inc. (MWS), on Tessitore’s causes of action under the Labor

Code Private Attorneys General Act (PAGA; Lab. Code, § 2698 et seq.).1

1 Subsequent statutory references are to the Labor Code unless otherwise stated. Tessitore primarily claimed that MWS’s commission-based compensation program for sales employees violates the Labor Code’s prohibitions on improper wage deductions (§ 221) and secret underpayment of wages (§ 223) by effectively reducing an employee’s compensation when a customer later exchanges an item for essentially the same item (an “even exchange”) or when a customer requests and receives a credit because an item has gone on sale after purchase (a “price adjustment”). Tessitore and MWS filed cross- motions for summary judgment on these issues. The trial court found that MWS’s compensation program did not violate the Labor Code, granted MWS’s motion, denied Tessitore’s motion, and entered judgment accordingly. On appeal, Tessitore contends MWS’s compensation program is unlawful for the same reasons as in the trial court. We disagree. MWS’s compensation program pays commissions based on an employee’s net sales in a given work week. The net sales figure is calculated by taking an employee’s gross sales and subtracting returns, exchanges, and price adjustments. MWS promises to pay commissions based on this calculation, and it is undisputed that it does so. Because MWS pays its employees according to the terms of its compensation program, its employees do not suffer any wage deduction under section 221 or secret underpayment under section 223. And, while an employer may not impose unlawful wage deductions under the guise of a calculation or formula, MWS’s even exchange and price adjustment policies do not run afoul of California’s wage protection statutes. We therefore affirm the judgment in favor of MWS and against Tessitore. FACTUAL AND PROCEDURAL BACKGROUND Tessitore has worked for MWS or its predecessors for over 30 years. For the past decade, he has been employed as a “draw versus commission” sales associate at an MWS store in San Diego. In 2017, MWS instituted a

2 new compensation program for commissioned sales employees. The program is described in an MWS publication entitled, “Understanding Commission: An Associate’s Guide to Macy’s Commission Pay Plans.” The program’s stated purpose is “to provide associates with an incentive to increase their overall Sales Productivity with respect to the sale of commission-eligible merchandise.” A key component of the compensation program is “ ‘Commission Sales Productivity,’ ” which the “Understanding Commission” publication describes as “that amount equal to [the employee’s] total Net Sales of commission- eligible merchandise in a particular work week.” The publication explains, “The calculation and payment of Commission Pay are not made on the basis of [the employee’s] sales of individual items of merchandise. Rather commission pay is based on your Commission Sales Productivity, or overall Net Sales of commission-eligible merchandise, for a particular work week.” The program defines “ ‘Gross Sales’ ” as essentially the purchase price and other amounts paid by the customer for all merchandise sold in a particular week. The program defines “ ‘Net Sales’ ” as “that amount equal to the Gross Sales minus discounts (such as employee discounts and back office discounts), taxes, Price Adjustments, and Eligible Returns made in that work week.” For example, if a sales associate sells two pairs of $200 shoes, plus a $20 delivery fee and $35.70 in taxes, the associate’s gross sales for that week would be $455.70 and his net sales would be $400. His commission sales productivity would likewise be $400, which would be used to calculate the associate’s commission pay for the week. MWS has an eligible return period of 180 days. Under the program, “[r]eturns within the Eligible Return Period are attributed to the Original Associate.” Continuing the example above, if a few weeks later the associate

3 makes $10,300 in gross sales, but a customer returns one previously- purchased $200 pair of shoes, the amount of the return would be subtracted from the associate’s gross sales for the week, resulting in $10,100 in net sales. Merchandise returned as part of an exchange is treated as a return for purposes of MWS’s compensation program. The “Understanding Commission” publication states, “Sometimes a customer returns merchandise and makes another purchase. In fact, you should treat all returns as an opportunity to increase your Commission Sales Productivity.” It goes on to explain, “An ‘Even Exchange’ occurs when the customer returns merchandise and replaces it with essentially the same item. For example, she returns a shirt in Medium and replaces it with the same item in Large. Even Exchanges within the Eligible Return Period are treated as a return attributed to the Original Associate and a sale attributed to the associate processing the exchange.” Similarly, “[a]n ‘Uneven Exchange’ occurs when the customer returns merchandise and then purchases something different. . . . Uneven Exchanges within the Eligible Return Period are treated as a return attributed to the Original Associate and a sale attributed to the associate processing the exchange.” A related transaction is a price adjustment. “A ‘Price Adjustment’ occurs when, in accordance with [MWS’s] return policies, a customer requests and receives a credit due to merchandise going on sale after the original date of purchase. . . . Because a Price Adjustment happens within the Eligible Return Period, the amount of the Price Adjustment is considered a Return and is applied against the Original Associate’s Net Sales for the work week that the Price Adjustment is made.” A sales associate’s commission pay is calculated each week and earned when paid. As the “Understanding Commission” publication explains,

4 “Commission Pay is earned when the audit and verification of your Commission Sales Productivity, or overall Net Sales of commission-eligible merchandise for the work week, are completed. The auditing and verification of your Commission Sales Productivity for a work week is completed when you receive your Commission Pay for that work week.” In addition to commission pay, “draw versus commission” sales employees like Tessitore receive standard hourly wages equal to the minimum wage in the locality

where they work.2 Tessitore’s operative PAGA complaint challenged the even exchange and price adjustment aspects of MWS’s compensation program.

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