Syntel Sterling Best Shores Mauritius, Ltd. v. the TriZetto Grp.

68 F.4th 792
Court of Appeals for the Second Circuit·Decided May 25, 2023·No. 21-1370·Published·Cited by 28 cases

Opinion

21-1370 Syntel Sterling Best Shores Mauritius, Ltd., et al. v. The TriZetto Grp., Inc., et al.

In the

United States Court of Appeals For the Second Circuit

August Term 2022

(Argued: September 19, 2022 | Decided: May 25, 2023)

Docket No. 21-1370

SYNTEL STERLING BEST SHORES MAURITIUS LIMITED, SYNTEL, INC., Plaintiffs-Counter-Defendants-Appellants, v.

THE TRIZETTO GROUP, INC., COGNIZANT TECHNOLOGY SOLUTIONS CORP.,

Defendants-Counter-Claimants-Appellees. †

Before:

RAGGI, WESLEY, and LOHIER, Circuit Judges.

Plaintiffs-Counter-Defendants-Appellants Syntel Sterling Best Shores Mauritius Limited and Syntel, Inc. (collectively, “Syntel”) appeal from a final judgment entered in favor of Defendants-Counter-Claimants-Appellees The TriZetto Group, Inc. and Cognizant Technology Solutions Corporation (collectively, “TriZetto”) after a jury trial in the United States District Court for

† The Clerk of the Court is directed to amend the official caption as set forth above.

Southern District of New York (Schofield, J.). Relevant here, the district court ordered and entered judgment that (1) Syntel misappropriated 104 of TriZetto’s trade secrets in violation of the Defend Trade Secrets Act (“DTSA”) and New York law; and (2) TriZetto’s $284,855,192 compensatory damages award was proper under the DTSA.

On appeal, Syntel challenges the district court’s judgment with respect to liability and damages. Regarding liability, Syntel advances two related arguments. First, Syntel argues TriZetto failed to identify any trade secret with the requisite specificity at trial. Second, Syntel argues there was no misappropriation as a matter of law because TriZetto authorized Syntel’s use of the trade secrets. Both arguments fail. With respect to damages, Syntel argues upholding a compensatory damages award based on avoided development costs is impermissible under the DTSA in this case. Under these specific facts, we agree. Accordingly, we AFFIRM IN PART and VACATE IN PART the judgment of the district court and REMAND the case for further proceedings consistent with this opinion.

KANNON K. SHANMUGAM, Paul, Weiss, Rifkind, Wharton & Garrison LLP, Washington, DC (Jaren Janghorbani, Nicholas P.

Groombridge, Crystal L. Parker, Paul, Weiss, Rifkind, Wharton & Garrison LLP, New York, NY; J. Steven Baughman, Paul, Weiss, Rifkind, Wharton & Garrison LLP, Washington, DC, on the brief), for Plaintiffs-Counter-Defendants-Appellants.

JOHN C. O’QUINN, Kirkland & Ellis LLP, Washington, DC (Jason M.

Wilcox, Hannah L. Bedard, Kirkland & Ellis LLP, Washington, DC; Michael W. De Vries, Kirkland & Ellis LLP, Los Angeles, CA; Adam R. Alper, Kirkland & Ellis LLP, San Francisco, CA;

Leslie Schmidt, Kirkland & Ellis LLP, New York, NY, on the brief), for Defendants-Counter-Claimants-Appellees.

WESLEY, Circuit Judge:

This is a tale of trade secrets. 1 The TriZetto Group, Inc. and Cognizant Technology Solutions Corporation (collectively, “TriZetto”) develop software used by healthcare insurance companies. One software product is Facets®, a platform which automates and manages common healthcare administrative tasks such as claim processing, claim adjudication, and billing. TriZetto licenses its Facets software to healthcare insurance companies to manage services for over 170 million people in America. But installing, upgrading, and customizing Facets to fit a client’s specific needs requires a significant amount of time and skilled personnel. As a part of its business, TriZetto also provides Facets customization and implementation consulting services to clients. TriZetto competes in this services market with third-party companies because it permits Facets customers to choose their service provider. 2 Although TriZetto performs much of its own Facets related services, sometimes it utilizes subcontractors. One such subcontractor was Syntel Sterling Best Shores Mauritius Limited (“Syntel”). In 2010, TriZetto and Syntel entered into a Master Services Agreement (“MSA”). In exchange for a guaranteed annual payment from TriZetto, Syntel agreed to support Facets customers on TriZetto’s

1 Citations to “App’x” refer to the Appendix, citations to “Special App’x” refer to Plaintiffs- Counter-Defendants-Appellants’ Special Appendix, and citations to “Trial Tr.” refer to portions of the trial transcript that do not appear in the Appendices. 2 Depending on the terms of TriZetto’s contract with each customer, a third-party provider can either (1) freely access TriZetto’s materials through the customer or (2) enter into a separate contract directly with TriZetto—a so-called “third-party access agreement”—to gain access to TriZetto’s materials for purposes of servicing the customer. In each case, the service provider is allowed to use TriZetto’s guides, manuals, and other Facets materials for free.

behalf instead of competing with TriZetto for Facets services contracts. Under the MSA, TriZetto treated Syntel as a trusted business partner and gave Syntel’s employees access to its trade secrets to perform Facets-related services for TriZetto.

TriZetto and Syntel enjoyed a cooperative relationship for much of their partnership, working together to outperform the Facets services competition. The relationship remained cooperative even after the parties’ 2012 amendment to the MSA, which allowed Syntel to compete directly with TriZetto in the consulting services market (“Amended MSA”). 3 However, things began to sour in 2014 when Cognizant—Syntel’s competitor—acquired TriZetto. As was its right, Syntel terminated the MSA and requested payment of rebates owed under the contract. In response, TriZetto refused to pay the rebates and raised concerns about Syntel continuing to use its confidential trade secrets post-termination.

Syntel filed suit against TriZetto in the Southern District of New York.

Syntel’s amended complaint alleged breach of the MSA, misappropriation of confidential information, and intentional interference with contractual relations, stemming from Cognizant hiring several Syntel employees to perform Facets work for TriZetto. TriZetto counterclaimed, alleging, as relevant here, that Syntel misappropriated trade secrets related to Facets in violation of the Defend Trade

3 In exchange for lowering TriZetto’s payment commitment, the parties deleted a provision barring Syntel from competing for Facets services contracts and “any other provision in the [MSA] related to [Syntel] being restricted from competing with TriZetto.” App’x 613–14.

Secrets Act (“DTSA”), 18 U.S.C. § 1836, et seq., and New York law. TriZetto also asserted that Syntel infringed its copyrights.

During discovery, Syntel destroyed documents and computers. As a result, the district court ordered a neutral forensic examination of Syntel’s digital electronic devices and files, which revealed that “Syntel was actively creating a repository of [TriZetto’s] trade secrets on its own or of its own to be used in future work.” App’x 336. Based on those findings, the district court entered a preclusion order to sanction Syntel for continued discovery misconduct (“Preclusion Order”). 4 Citing the Preclusion Order, the district court instructed the jury that Syntel had misappropriated 2 of the 104 claimed trade secrets—TriZetto’s so- called “test cases” and “automation scripts.” App’x 2131. Syntel does not appeal the Preclusion Order.

At trial, TriZetto elected to proceed with misappropriation counterclaims on its Facets trade secrets, which TriZetto characterized as falling into three categories: (1) software; (2) tools; and (3) guides and manuals. Syntel did not contest that it downloaded and used the trade secrets. It instead framed the entire case as about “what use was proper or improper.” App’x 387. Its central theme was that the Amended MSA authorized Syntel to compete for Facets services business while using TriZetto’s trade secrets.

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Syntel Sterling Best Shores Mauritius, Ltd. v. the TriZetto Grp., 68 F.4th 792 (2d Cir. 2023).

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