Spates v. Dameron Hospital Ass'n

7 Cal. Rptr. 3d 597, 114 Cal. App. 4th 208, 2003 Cal. Daily Op. Serv. 10727, 2003 Daily Journal DAR 13523, 2003 Cal. App. LEXIS 1841
CourtCalifornia Court of Appeal
DecidedDecember 11, 2003
DocketC043762
StatusPublished
Cited by35 cases

This text of 7 Cal. Rptr. 3d 597 (Spates v. Dameron Hospital Ass'n) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Spates v. Dameron Hospital Ass'n, 7 Cal. Rptr. 3d 597, 114 Cal. App. 4th 208, 2003 Cal. Daily Op. Serv. 10727, 2003 Daily Journal DAR 13523, 2003 Cal. App. LEXIS 1841 (Cal. Ct. App. 2003).

Opinion

Opinion

HULL, J.

Plaintiff appeals from a judgment of dismissal following an order granting defendant’s motion for summary judgment. Plaintiff contends issues of fact remain on her claims stemming from defendant’s failure to take reasonable steps to notify her of her mother’s death. We affirm the judgment.

FACTS AND PROCEDURAL HISTORY

On review of an order granting summary judgment, we consider the evidence in the light most favorable to the opposing party. (Molko v. Holy Spirit Assn. (1988) 46 Cal.3d 1092, 1107 [252 Cal.Rptr. 122, 762 P.2d 46].)

Martha Morris (decedent) was a patient at Dameron Hospital in Stockton when at approximately 3:00 a.m., August 5, 2000, she died of congestive heart failure and diabetes mellitus. Since November 1998, decedent had been a resident of a nursing home facility operated by Beverly Health and Rehabilitation Services, Inc. (Beverly Manor), and had been taken to Dameron Hospital for treatment on more than one occasion during this period.

In November 1998, plaintiff Bobbie Lee Spates, who is decedent’s daughter, provided Beverly Manor with information regarding decedent’s burial insurance and instructions to have decedent’s remains sent to Thompson Funeral Home.

In June 1999, plaintiff moved from the Stockton area to Richmond, California, where she resided with a friend. Plaintiff informed Beverly Manor of her new address in Richmond shortly after she moved.

*212 Decedent was admitted to Dameron Hospital for treatment on November 11, 1999. Plaintiff went to the hospital on November 16 to visit her mother and, at the time, gave a nurse her new address and telephone number. This information was placed on a note on decedent’s chart. This was plaintiff’s last visit to decedent. There is no evidence that plaintiff had any further contact with Dameron Hospital between November 1999 and her mother’s death in August 2000.

Following pronouncement of decedent’s death, Gayla Hartman, a nurse at Dameron Hospital, looked on decedent’s chart for emergency contact information and found plaintiff’s name. She called the number on the chart. However, the address and telephone number listed were from plaintiff’s prior Stockton residence. Hartman then called Beverly Manor to obtain the correct telephone number for plaintiff. She was given the number 948-6572. However, when Hartman called that number, she discovered it had been disconnected. Hartman did not look at any charts from decedent’s prior visits to the hospital.

Decedent’s remains were eventually turned over to the county coroner and were cremated. Plaintiff’s daughter sought to contact decedent on August 17, 2000, and learned of the death and cremation. Plaintiff then initiated this action against Dameron Hospital Association (Dameron), the operator of Dameron Hospital, and Beverly Manor, alleging negligent disposal of decedent’s body, conversion and breach of fiduciary duty.

Dameron moved for summary judgment, arguing, among other things that it owed no duty to plaintiff with respect to the disposal of decedent’s body. The trial court granted the motion. The court concluded that the complaint sought emotional distress damages and such relief is available only if there was a preexisting relationship between the parties. The court concluded that no such relationship existed between Dameron and plaintiff. The court further concluded that even if a duty existed, it required only a reasonable effort to locate next of kin, and Dameron made a reasonable effort as a matter of law. The court thereafter entered judgment of dismissal. Plaintiff’s motion for a new trial was denied, and this appeal followed.

DISCUSSION

I

Negligent Infliction of Emotional Distress

Plaintiff seeks to recover for emotional distress caused by the negligent disposal of decedent’s remains. The complaint alleges that Dameron negligently interfered with plaintiff’s right to dispose of decedent’s body by failing *213 to notify plaintiff of decedent’s death, failing to carry out plaintiff’s wishes with respect to funeral and burial services, failing to keep accurate records of plaintiff’s current whereabouts and failing to use reasonable efforts to find plaintiff.

“The law of negligent infliction of emotional distress in California is typically analyzed ... by reference to two ‘theories’ of recovery: the ‘bystander’ theory and the ‘direct victim’ theory . ... [H ... [][].. • ‘[T]he negligent causing of emotional distress is not an independent tort, but the tort of negligence .... The traditional elements of duty, breach of duty, causation, and damages apply, [f] Whether a defendant owes a duty of care is a question of law.’ ” (Burgess v. Superior Court (1992) 2 Cal.4th 1064, 1071-1072 [9 Cal.Rptr.2d 615, 831 P.2d 1197].)

The bystander theory recognizes a duty in the limited class of cases where a plaintiff “(1) is closely related to the injury victim, (2) is present at the scene of the injury-producing event at the time it occurs and is then aware that it is causing injury to the victim and, (3) as a result suffers emotional distress beyond that which would be anticipated in a disinterested witness.” (Thing v. La Chusa (1989) 48 Cal.3d 644, 647 [257 Cal.Rptr. 865, 771 P.2d 814].) Direct victim theory involves a duty owed directly to the plaintiff “that is assumed by the defendant or imposed on the defendant as a matter of law, or that arises out of a relationship between the two.” (Marlene F. v. Affiliated Psychiatric Medical Clinic, Inc. (1989) 48 Cal.3d 583, 590 [257 Cal.Rptr. 98, 770 P.2d 278].)

This matter involves a direct victim claim. Plaintiff does not allege that she suffered emotional distress by witnessing negligent medical treatment of decedent. In granting Dameron’s motion for summary judgment, the trial court indicated that “one cannot be a ‘direct victim’ so as to recover emotional distress damages unless there is a preexisting relationship between the parties.” The court concluded that no such relationship existed in this instance.

Plaintiff contends the relevant factors support imposition of a duty under the facts of this case. She argues that Dameron had a statutory duty to locate and notify her of decedent’s death and that once Dameron undertook to locate decedent’s next of kin, it assumed a duty to her.

Taking its cue from the trial court, Dameron contends there can be no duty to protect plaintiff against negligent infliction of emotional distress absent a preexisting relationship between Dameron and plaintiff. Dameron cites as support Krupnick v. Hartford Accident & Indemnity Co. (1994) 28 Cal.App.4th 185 [34 Cal.Rptr.2d 39], in which an injured party sued the *214

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7 Cal. Rptr. 3d 597, 114 Cal. App. 4th 208, 2003 Cal. Daily Op. Serv. 10727, 2003 Daily Journal DAR 13523, 2003 Cal. App. LEXIS 1841, Counsel Stack Legal Research, https://law.counselstack.com/opinion/spates-v-dameron-hospital-assn-calctapp-2003.