Schoendorf v. U.D. Registry, Inc.

118 Cal. Rptr. 2d 313, 97 Cal. App. 4th 227, 2002 Daily Journal DAR 3417, 2002 Cal. Daily Op. Serv. 2817, 2002 Cal. App. LEXIS 3425, 2002 WL 471278
CourtCalifornia Court of Appeal
DecidedMarch 28, 2002
DocketB146918
StatusPublished
Cited by46 cases

This text of 118 Cal. Rptr. 2d 313 (Schoendorf v. U.D. Registry, Inc.) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Schoendorf v. U.D. Registry, Inc., 118 Cal. Rptr. 2d 313, 97 Cal. App. 4th 227, 2002 Daily Journal DAR 3417, 2002 Cal. Daily Op. Serv. 2817, 2002 Cal. App. LEXIS 3425, 2002 WL 471278 (Cal. Ct. App. 2002).

Opinion

Opinion

MALLANO, J.

Defendant U.D. Registry, Inc. (UDR), is a consumer reporting agency that gathers information about unlawful detainer cases and sells it to landlords and other subscribers. Plaintiff Faye A. Schoendorf, a tenant, filed this action against UDR, alleging that it was providing misleading and incomplete information about her.

UDR moved to strike the complaint under section 425.16 of the Code of Civil Procedure, which prohibits “strategic lawsuits against public participation,” better known by the acronym SLAPP. The trial court concluded that this action was a meritless attempt to chill UDR’s constitutional rights and granted the motion.

On appeal UDR contends that it was not required to make any changes in plaintiff’s report because the information she provided was not a matter of public record. We conclude that plaintiff made a sufficient showing that UDR should have modified her report even if the additional information was not contained in court files or similar sources. Accordingly, we reverse.

*231 I

Background

UDR provides a service to landlords known as “tenant screening.” UDR typically provides its subscribers with consumer reports consisting of a standard credit report from one or more of the three major credit bureaus (Trans Union, Experian, and Equifax) and public record information that is gathered by its own employees from a review of court records regarding evictions, property damage cases, rent cases, foreclosures, and bankruptcies. UDR also obtains information directly from its subscribers concerning “good” tenants and “problem” tenants, and that information, too, is included in a tenant’s report.

UDR has developed a standard form on which it reports unlawful detainers. The form includes the names of the parties, the date on which the unlawful detainer was filed, the court where it was filed, the case number, the address of the residence involved, the disposition of the case, and a “comments” section.

UDR’s report on Schoendorf, dated May 28, 1997, showed two unlawful detainers. As stated in the report, the first suit was filed on April 16, 1992, and was resolved by dismissal. The comments section was left blank.

The second unlawful detainer, according to the report, was filed on April 12, 1995, and was also dismissed. The comments section read, “profane screaming & threatening others.”

As to both unlawful detainers, the report accurately reflected the information found in the civil register of actions. The report also contained information from the complaint in the second unlawful detainer. The civil register indicated that the court file in the first unlawful detainer had been destroyed in December 1992. The file in the second case was scheduled for destruction in March 1998.

Schoendorf retained counsel to deal with UDR. By letter dated July 10, 1997, her attorney asked UDR to remove both unlawful detainers from the report or, in the alternative, to add clarifying information in the comments section. The letter discussed the suits separately, as follows.

“#1. You report a UD filed in April, 1992, bearing LA Municipal Court Case Number 211787. Your report [indicates] that the case was ‘dismissed.’ Your report contains no entries in the ‘comment’ section. The problem with *232 your report is that it simply does not illustrate the entire situation between Ms. Schoendorf and her former landlord.
“I am enclosing for your review some information concerning a dispute between Ms. Schoendorf and Total Real Estate Management!, the plaintiff in the unlawful detainer action]. Note that the story begins when Ms. Schoendorf reported a cockroach infestation and other maintenance and health problems in her rented unit to the Los Angeles Department of Health Services (report enclosed).
“After the problem was not resolved, Ms. Schoendorf filed her Own affirmative lawsuit against Southern Pacific Land Group and Total Real Estate Management, among others (complaint enclosed).
“It was After the filing of this lawsuit that the landlord filed its retaliatory UD. This Is The UD That You Have Reported ....
“After the issues were joined in the action [filed by Ms. Schoendorf], the parties settled their differences by way of a written settlement agreement. Once again, you have failed to mention this. Moreover, the settlement was in Ms. Schoendorf s favor and resulted in a $5,000 payment to her by Southwestern and JR&K, the ‘landlords’ (document enclosed).
“Thereafter, the case was . . . dismissed . . . (document enclosed). To satisfy inquiring minds, I have even enclosed a copy of the $5,000 check to Ms. Schoendorf.
“Under the circumstances, it appears irresponsible for your agency to report the incident as a ‘UD.’ However, if reporting the UD is something you think is fair and equitable, then it would also be fair and equitable (and certainly appropriate) to address the foregoing in your ‘comments’ section.
“Demand is therefore made that you either eliminate the above-referenced ‘UD’ from your report or, at the least, include a fair and accurate statement of events in your ‘comment section.’ ... [H] ... [H]
“#2. You report a UD filed in April, 1995, bearing LA Municipal Court Case Number 501138. The plaintiff in that case was Scott Properties.
“As a preliminary observation, you will note that the UD was NOT for the ‘non-payment’ of rent, but was apparently filed because Ms. Schoendorf was accused of ‘profane screaming & threatening others.’ . . .
“In order to be fair to all concerned, I [am] enclosing a letter from . . . the manager of the subject property, wherein she states that the ‘problem’ was *233 apparently the working of a another tenant who did not get along with Ms. Schoendorf. As the letter explains, with the exception of this one disgruntled neighbor, there were no other complaints about Ms. Schoendorf.
“In addition, I am sending you a declaration from another tenant. . . who states without exception that Ms. Schoendorf was a quiet tenant who respected the rights of others.
“Also included are comments from [two other individuals], each of which supports Ms. Schoendorf’s reputation as a quiet, polite and proper tenant.
“I don’t know why Scott Properties decided to prosecute a UD against Ms. Schoendorf. I do know, however, that Ms. Schoendorf and Scott settled their differences and Ms. Schoendorf paid ALL of the agreed rent as a condition of the settlement (document enclosed). In fact, Ms. Schoendorf received a Refund of her security deposit (document enclosed).
“On account of the foregoing, demand is therefore made that you eliminate this UD from your reporting, or, if you chose not to do so, that you report accurately and fairly the true situation in your ‘comment section.’ ”

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Yang v. Shanying Internat. Holdings Corp. CA2/8
California Court of Appeal, 2023
Murray v. Regents of the U. of Cal. CA3
California Court of Appeal, 2023
Koerber v. Project Veritas CA2/3
California Court of Appeal, 2022
Dubrow v. Brocq CA4/3
California Court of Appeal, 2022
Sweetwater Union Sch. Dist. v. Gilbane Bldg. Co.
199 Cal. Rptr. 3d 659 (California Court of Appeals, 4th District, 2016)
Wilcox v. Target Corp. CA4/2
California Court of Appeal, 2015
Lopez v. Green CA5
California Court of Appeal, 2015
Heebner v. Prappas CA2/4
California Court of Appeal, 2014
Kindt v. Trango Systems CA4/1
California Court of Appeal, 2014
Judge v. Randall CA1/5
California Court of Appeal, 2014
Kalicki v. JPMorgan Chase Bank CA4/1
California Court of Appeal, 2014
Sohal v. P. ex rel. Dept. of Transportation CA3
California Court of Appeal, 2014
Zhang v. Cheng CA2/1
California Court of Appeal, 2013
People v. Bradley
208 Cal. App. 4th 64 (California Court of Appeal, 2012)
Nickell v. Matlock
206 Cal. App. 4th 934 (California Court of Appeal, 2012)
Bleavins v. Demarest
196 Cal. App. 4th 1533 (California Court of Appeal, 2011)
Aceves v. U.S. Bank National Ass'n
192 Cal. App. 4th 200 (California Court of Appeal, 2011)
People Ex Rel. City of Santa Monica v. Gabriel
186 Cal. App. 4th 882 (California Court of Appeal, 2010)
Arteaga v. Brink's, Inc.
163 Cal. App. 4th 327 (California Court of Appeal, 2008)

Cite This Page — Counsel Stack

Bluebook (online)
118 Cal. Rptr. 2d 313, 97 Cal. App. 4th 227, 2002 Daily Journal DAR 3417, 2002 Cal. Daily Op. Serv. 2817, 2002 Cal. App. LEXIS 3425, 2002 WL 471278, Counsel Stack Legal Research, https://law.counselstack.com/opinion/schoendorf-v-ud-registry-inc-calctapp-2002.