Sayers v. Microsoft Corporation

CourtDistrict Court, S.D. Georgia
DecidedSeptember 4, 2025
Docket4:24-cv-00078
StatusUnknown

This text of Sayers v. Microsoft Corporation (Sayers v. Microsoft Corporation) is published on Counsel Stack Legal Research, covering District Court, S.D. Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sayers v. Microsoft Corporation, (S.D. Ga. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF GEORGIA SAVANNAH DIVISION

ANDREW SAYERS,

Plaintiff, CIVIL ACTION NO.: 4:24-cv-00078- RSB-CLR

v.

ACTIVISION BLIZZARD, INC.; TREYARCH CORPORATION; ROBLOX CORPORATION; ACTIVISION PUBLISHING, INC.; SLEDGEHAMMER GAMES, INC.; INFINITY WARD, INC.; and GOOGLE, LLC,

Defendants.

O RDE R Plaintiff Andrew Sayers sued numerous corporations for torts arising from the design, marketing, and distribution of various video games. (Doc. 1.) Two of those defendant corporations, Activision Blizzard, Inc. and Treyarch Corporation, jointly filed a Motion to Compel Arbitration and Stay Proceedings. (Doc. 72.) Plaintiff later filed an Amended Complaint adding several more corporate defendants. (Doc. 96.) Some of those later added defendants—Activision Publishing, Inc.; Infinity Ward, Inc.; and Sledgehammer Games, Inc.—filed a Motion to Join Activision Blizzard and Treyarch’s Motion to Compel Arbitration. (Doc. 108.) The five defendants seeking to compel arbitration (collectively, the “Defendants”), also jointly filed a Motion to Dismiss Plaintiff’s Amended Complaint. (Doc. 123.) Plaintiff filed a Response in opposition to Defendants’ joint Motion to Compel Arbitration, (doc. 72). (Doc. 115.) Defendants jointly filed a Reply. (Doc. 127.) For the reasons below, the Court GRANTS Activision Publishing, Infinity Ward, and Sledgehammer’s Motion for Joinder, (doc. 108); GRANTS the Motion to Compel Arbitration and Stay Proceedings, (doc. 72); and DENIES WITHOUT PREJUDICE Defendants’ Joint Motion to Dismiss, (doc. 123). BACKGROUND

Plaintiff is a resident of Long County, Georgia, who was twenty-three years old when he first filed this lawsuit on April 24, 2024. (Doc. 96, p. 28.) Defendants are Delaware corporations with their principal places of business in California. (Doc. 38, p. 2; doc. 107, p. 2). Together, Defendants develop and sell the Call of Duty video game series. (Doc. 96, pp. 18–23.) Plaintiff alleges that Defendants, with their Call of Duty games, have “deceiv[ed] consumers and [] intentional[ly] and negligently plac[ed] into the stream of commerce video gaming products which were defective and unreasonably dangerous in that they were designed and intended to cause users, specifically minors, to develop an addiction or disordered compulsion to using the products.” (Id. at p. 2.) Plaintiff claims that he began playing Call of Duty games when he was ten years old and

that, because of the intentionally addictive design of the games, he has developed a medically diagnosable “video gaming addiction.” (Id. at pp. 9, 28.) According to Plaintiff, because of his addiction, he “uses two or more of [Defendants’] Products at [sic] between five (5) and nine (9) hours per day and has spent thousands of hours, in total, using [Defendants’] Products . . . despite Plaintiff’s and his family’s extensive efforts.” (Id. at p. 135.) Plaintiff asserts that his addiction has damaged him by causing: [A]n inability to control impulsive behavior, compulsive and disordered use of [Defendants’] Products, loss of cognitive function and delayed executive development, learning and comprehension problems, severe emotional distress, diminished social interactions outside of gaming interactions, impulse issues that cause problems in relationships, disrespectful and dishonest behavior, and withdrawal symptoms including gamer’s rage, anger, and physical outbursts. (Id. at p. 11.)

Defendants claim that Plaintiff agreed to arbitrate this dispute by accepting various versions of the Activision End User License Agreement (“EULA”) and Terms of Use (“TOU”), both of which contain arbitration provisions. (Doc. 72, p. 3.) As evidence that Plaintiff agreed to the EULA and TOU, Defendants attach two Declarations to their Motion. (See id. at pp. 4–13 (citing docs. 72-1, 72-7).) The first is the Declaration of Geoffery Bent. (Doc. 72-1.) Bent identifies himself as “a Senior Producer in the Production Management Group at Activision Publishing, Inc.,” who has “worked in this role since November 25, 2019,” where his responsibilities include ensuring the implementation of the EULA and TOU for Call of Duty players. (Id. at p. 1.) Bent states that this experience makes him “personally familiar with the records of Activision relating to account creation and related to terms of use.” (Id.) The second Declaration is that of Zachary Byer. (Doc. 72-7.) Byer, who identifies himself as “Director of Litigation at Activision Blizzard, Inc. . . . . since April 2023,” states that he is “personally familiar with the Activision entities,” and claims that “[i]n preparing this declaration, [he] reviewed records related to the account associated with Plaintiff.” (Id. at p. 1.) These Declarations both provide several instances, described more fully below, in which Plaintiff allegedly agreed to arbitrate this

dispute—with Bent describing the user-activity for which Activision’s policies require an arbitration agreement, and Byer claiming that Activision’s records show that Plaintiff engaged in such activity. (See generally id.; doc. 72-1.) Likewise, to support certain factual claims of his own, Plaintiff attached his own declaration to his Response in Opposition to Defendants’ Motion. (Doc. 113-1.)1

1 Though he does not attach the Sayers Declaration to his Response in Opposition to Defendants’ Motion to Compel, (doc. 115), Plaintiff specifies in that Response that he has filed the Sayers Declaration elsewhere I. Activision or Call of Duty Account Bent states in his Declaration that, “[t]o play a Call of Duty game, a player must agree to the Terms of Use and EULA.” (Doc. 72-1, p. 2.) Bent attests that “[p]layers affirmatively agree to the Terms of Use and EULA by creating an Activision and/or Call of Duty account.” (Id.)

According to Bent, players can create an account either online or within the game. (Id.) To make an account online, players check a box indicating they accept Activision’s “TERMS OF USE,” with that term highlighted red to indicate a hyperlink to the text of the TOU. (Id.) Defendants attach to the Bent Declaration screenshots depicting this online account creation process. (Doc. 72-3.) Alternatively, to create an account within a Call of Duty game, Bent states that players must scroll through the text of both the TOU and EULA and click “ACCEPT” to both agreements. (Doc. 72-1, p. 2.) Defendants attached screenshots of this process. (Doc. 72-2.) The images contain the text of an agreement with the heading “End User License Agreement,” (id. at pp. 2– 6), as well as the text of an agreement with the heading “Terms of Use,” (id. at pp. 7–11). As Bent

describes, it appears that each agreement allows users to scroll through its terms and click “ACCEPT” only after reaching the bottom. (See id. at pp. 6, 11.) Though the EULA does not contain a date, the first page of the TOU in the screenshot is dated January 23, 2023. (Id. at p. 7.) The Byer Declaration states that Plaintiff refused Activision’s request for information for any account he has used to play Call of Duty games. (Doc. 72-7, p. 2.) Byer states that,

on the docket and states that the Response “incorporates and adopts [the Sayers Declaration] by reference.” (Doc. 115, p. 2.) nevertheless, “Activision’s records show that on December 31, 2018, [Plaintiff], created an Activision Account.”2 (Id.) Plaintiff states in his own Declaration that he “began playing Call of Duty video games . . . in approximately 2011 when he was ten (10) years old.” (Doc. 115, p. 2; doc. 113-1, p. 7.)

Plaintiff also confirms that he has created an Activision account, stating: “When Activision released Call of Duty: Black Ops IV, it was the first time Activision required me to have an Activision Account. I set up an account at that time—in 2019—so that I could keep playing Call of Duty.” (Doc. 113-1, p.

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