Rosalba Cisneros v. Petland, Inc.

972 F.3d 1204
CourtCourt of Appeals for the Eleventh Circuit
DecidedAugust 25, 2020
Docket18-12064
StatusPublished
Cited by106 cases

This text of 972 F.3d 1204 (Rosalba Cisneros v. Petland, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rosalba Cisneros v. Petland, Inc., 972 F.3d 1204 (11th Cir. 2020).

Opinion

Case: 18-12064 Date Filed: 08/25/2020 Page: 1 of 35

[PUBLISH]

IN THE UNITED STATES COURT OF APPEALS

FOR THE ELEVENTH CIRCUIT ________________________

No. 18-12064 ________________________

D.C. Docket No. 1:17-cv-02828-MHC

ROSALBA CISNEROS, On behalf of herself and all others similarly situated,

Plaintiff - Appellant,

versus

PETLAND, INC., BKG PETS, INC., PETS BKG LLC, PAWSITIVE SOLUTIONS, INC.,

Defendants - Appellees.

________________________

Appeal from the United States District Court for the Northern District of Georgia ________________________

(August 25, 2020) Case: 18-12064 Date Filed: 08/25/2020 Page: 2 of 35

Before BRANCH and MARCUS, Circuit Judges, and UNGARO, * District Judge

MARCUS, Circuit Judge:

In December 2015, Rosalba Cisneros bought a puppy from a Petland

franchise in Kennesaw, Georgia (“Petland Kennesaw”). Less than a week later, it

was dead. The question before us is whether Cisneros has plausibly alleged that

her puppy’s death was the result of a nationwide racketeering conspiracy.

Cisneros brought this case pursuant to the civil provisions contained in the

Racketeer Influenced and Corrupt Organizations Act (“RICO”), a statute originally

designed to combat the mafia. Since its passage, the Supreme Court has

recognized that RICO is a broad statute that offers the government and private

plaintiffs remedies against organized criminal malfeasance in many forms. But it

cannot be invoked every time a group of people causes an injury. RICO’s punitive

power -- treble damages, in the civil context -- is necessarily cabined by a series of

elements established by its terms and refined in its case law. To survive a Rule

12(b)(6) motion to dismiss, a civil plaintiff must plausibly allege each of these

elements.

Two elements are particularly relevant here. First, the plaintiff must plead

the existence of a RICO “enterprise.” Second, the plaintiff must plead that each

* Honorable Ursula Ungaro, United States District Judge for the Southern District of Florida, sitting by designation. 2 Case: 18-12064 Date Filed: 08/25/2020 Page: 3 of 35

defendant engaged in the conduct of the affairs of the RICO enterprise through a

pattern of racketeering activity involving at least two predicate criminal acts. On

these elements, Cisneros’s complaint does not pass muster. Her complaint fails to

plead facts that plausibly support the inference that the defendants shared a

common purpose to commit the massive fraud she alleges. Moreover, as we see it,

Cisneros has failed to allege with particularity that each defendant engaged in a

pattern of racketeering activity. For these reasons, neither Cisneros’s substantive

RICO claim nor her RICO conspiracy claim can proceed. Accordingly, we affirm

the judgment of the district court dismissing Cisneros’s RICO complaint for failure

to state a claim pursuant to Federal Rule of Civil Procedure 12(b)(6).

After resolving Cisneros’s federal claims in favor of the defendants, the

district court declined to exercise supplemental jurisdiction over Cisneros’s state-

law claim under Georgia’s RICO statute. It should not have done so. Cisneros

adequately alleged in her complaint that the Class Action Fairness Act vested the

district court with original jurisdiction over this claim. On the merits, however, we

agree that Cisneros’s Georgia RICO claim must be dismissed for the same reasons

that the federal RICO claims were dismissed. Thus, we vacate the portion of the

district court’s order declining to exercise supplemental jurisdiction and remand

with instructions to dismiss Cisneros’s state-law RICO claim with prejudice.

3 Case: 18-12064 Date Filed: 08/25/2020 Page: 4 of 35

The facts of this case tell a sad story. To be clear, our holding expresses no

view on Cisneros’s depiction of the practices of Petland and its affiliates, and we

are sympathetic to Cisneros and the loss of her puppy. Cisneros’s complaint paints

a troubling picture of animal abuse and neglect, consumer deception, and

aggressive sales practices, particularly at Petland Kennesaw. We hold only that

RICO does not provide Cisneros, as she has pled this case, the remedy she seeks.

I.

According to her complaint, on December 10, 2015, Rosalba Cisneros

purchased a Shih Tzu puppy named Giant from Petland Kennesaw, a Kennesaw,

Georgia franchise of Petland, Inc. (“Petland”), for $2,400. The store was owned

and operated by BKG Pets, Inc. and Pets BKG, LLC. Cisneros alleges that at the

point of sale she received a “Certificate of Veterinary Inspection” from Petland

Kennesaw that certified Giant was healthy, fit for adoption, and free of parvovirus,

an often lethal disease found in puppies. She also received and signed a purchase

contract, attached to her complaint. That contract (1) entitled Giant to free, post-

purchase veterinary care with Dr. Walton Waller at his clinic, My Pets Vet; (2)

provided for a refund or a replacement pet under certain circumstances; and (3)

warrantied against the development of certain diseases, including parvovirus,

within a ten-day window. The contract also identified PAWSitive Solutions, Inc.

(“PAWSitive”) as Cisneros’s point of contact for major issues arising from the

4 Case: 18-12064 Date Filed: 08/25/2020 Page: 5 of 35

purchase of the puppy. Although PAWSitive was allegedly represented to

Cisneros by Petland Kennesaw as a “Concern Specialist,” Cisneros claims that it

advertises itself to pet stores as “more [of] a business consultant, to help pet store

owners increase their profitability, than . . . a service company.”

Problems arose with Giant’s health immediately. Cisneros alleges that the

puppy was sick from the moment she took him home, and she brought him to Dr.

Waller on December 14, 2015. Dr. Waller prescribed antibiotics without making a

diagnosis, but after Giant showed no improvement, Cisneros took him to a third-

party emergency veterinarian on December 15. That veterinarian diagnosed the

dog as suffering from parvovirus and, as required by state law, reported the

diagnosis to the Georgia Department of Agriculture (“GDOA”). Cisneros called

Petland Kennesaw, which told her to take Giant to Dr. Waller if she wanted the

costs of treatment reimbursed. She did so. Dr. Waller allegedly provided no

treatment and told a GDOA investigator that Giant had liver disease. Giant died

sometime between December 16 and December 19, 2015.

Cisneros does not know the exact date of the puppy’s death because she did

not learn of his demise until she received a report from the Georgia Department of

Agriculture on December 21, 2015. Cisneros’s daughter recovered Giant’s body

from Dr. Waller later that day, but only after calling the police to challenge his

office’s claim that it no longer had the pet. Upon receiving the body, Cisneros

5 Case: 18-12064 Date Filed: 08/25/2020 Page: 6 of 35

discovered that Dr. Waller had removed the puppy’s organs, a practice which the

complaint tells us is “not usual or customary.” Meanwhile, PAWSitive had called

Cisneros on December 19, told her that Giant’s health was improving, and sold her

an American Kennel Club registration for approximately $100.

From these facts, Cisneros concluded that what happened to Giant was no

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Cite This Page — Counsel Stack

Bluebook (online)
972 F.3d 1204, Counsel Stack Legal Research, https://law.counselstack.com/opinion/rosalba-cisneros-v-petland-inc-ca11-2020.