RJ v. Cigna Behavioral Health, Inc.

District Court, N.D. California·Decided September 2, 2022·No. 5:20-cv-02255·Unknown

Opinion

RJ, as the representative of her beneficiary son, SJ; LW, as the representative of her Case No. 5:20-cv-02255-EJD beneficiary spouse MW; and DS, an individual, and on behalf of themselves and ORDER GRANTING IN PART AND all others similarly situated, DENYING IN PART DEFENDANTS’ MOTIONS TO DISMISS FIRST Plaintiffs, AMENDED COMPLAINT v. Re: Dkt. Nos. 75, 76 CIGNA HEALTH AND LIFE INSURANCE COMPANY, et al., Defendants.

In this putative class action suit, Plaintiffs challenge Defendant Cigna Behavioral Health, Inc.’s alleged failure to reimburse covered mental health provider claims at the usual, customary, and reasonable (“UCR”) rates. Presently before the Court are two motions to dismiss the First Amended Class Action Complaint (“FAC”); one brought by Cigna Health and Life Insurance Company (“Cigna”), and a separate motion brought by Defendant MultiPlan, Inc. (“MultiPlan”) (collectively referred to as “Defendants”).1 Dkt. Nos. 75, 76. Plaintiffs filed oppositions (Dkt. Nos. 79-81) and Defendants filed replies (Dkt. Nos. 88, 89). The Court finds these matters suitable for disposition without oral argument pursuant to Civil Local Rule 7-1(b). For the reasons stated below, Defendants’ motions will be granted in part and denied in part.

1 Plaintiffs previously named different Defendants: Viant, Inc. (“Viant”), MultiPlan Corp., and Cigna Behavioral Health, Inc. Pursuant to the Joint Stipulation and Order to Substitute and Dismiss Defendants, MultiPlan and Cigna were substituted into the case. Dkt. No. 69. Case No.: 5:20-cv-02255-EJD I. BACKGROUND2 Plaintiff RJ is a participant in an employee benefits plan subject to the Employee Retirement Income Security Act of 1974 (“ERISA”), which is sponsored and funded by “Inuit, Inc.” FAC ¶ 38. RJ is the parent of her beneficiary son, SJ, who is also a behavioral health patient. Id. Plaintiff LW is a participant in an employee benefits plan subject to ERISA, which is sponsored and funded by International Paper Co. Id. ¶ 39. LW is the spouse of plan beneficiary, MW, who is a behavioral health patient. Id. Plaintiff DS is a participant in an employee benefits plan subject to ERISA, which is sponsored and funded by Impossible Foods, Inc. Id. ¶ 40. DS is also a behavioral health patient. Id. Cigna is responsible for the administration and payment of claims for behavioral services covered under health plans sponsored or administered by Cigna Corporation or its many wholly owned and controlled subsidiaries, including Cigna Behavioral Health. Id. ¶ 42. Plaintiffs were all members of policies offering out of network (“OON”) benefits which Cigna either sold and underwrote or administered on behalf of employers. Id. ¶ 56. MultiPlan is a Delaware corporation with a business address in New York. Id. ¶ 43. Viant is a Nevada corporation and wholly owned subsidiary of MultiPlan. Id. Summit Estate, Inc. (“Summit Estate”) contacted Cigna to verify coverage before providing treatment (“VOB” calls). A Cigna representative confirmed that RJ’s son, SJ, had coverage through an “MRC-1” plan, with benefits covered at the 80th percentile of charges for similar services in the same geographic area. Id. ¶278. A Cigna representative confirmed MW’s and DS’s plans were “MRC-2” policies and verified that claims would be paid at 150% and 110%, respectively, of the Medicare-based schedule rate for all services. Id. ¶¶ 310, 340. There is, however, no Medicare schedule rates for the substance use disorder services MW and DS were to receive. The MRC-2 policy provides that where a Medicare based amount is not available, “the MRC is determined based on the lesser of: the health care professional or facility’s normal charge for a similar service or supply; or the MRC Option I methodology based on the 80th percentile of

2 The Background is a brief summary of the allegations in the FAC. See Dkt. No. 63. Case No.: 5:20-cv-02255-EJD billed charges.” Id. ¶ 69 (emphasis added). Thus, all claims at issue were required to be paid using the MRC-1 methodology. Id. ¶ 70. Plaintiffs received intensive outpatient program (“IOP”) services from Summit Estate for behavioral health disorders, including for mental health and substance use disorders. Id. ¶¶ 54-55, 275, 282, 308. Plaintiffs submitted timely claims for their treatment to Cigna. Id. ¶ 57. Cigna approved the claims for payment, but underpaid all of them. Id. ¶¶ 58, 79, 82-83. Plaintiffs used their own funds and resources to pay the unpaid portion of their claims to their treatment providers. Id. ¶ 59. Plaintiffs allege that Cigna was required, but failed to pay each and every one of the claims at issue at the usual, customary, and reasonable rate (“UCR”). Id. ¶¶ 60, 84. “That is, it was required to pay an amount based on the competitive fees of similar MH/SUD treatment providers in the same geographic area.” Id. ¶ 60. “UCR is a commonly accepted term in the healthcare industry and means generally, the competitive rate charged by similar providers of the same specialty in the same geographic area.” Id. ¶ 64. For the claims at issue, the UCR rate is “what Cigna was required to reimburse as the ‘Maximum Reimbursable Charge’ (‘MRC’).” Id. ¶ 65. Plaintiffs understood the UCR rate for MRC I policies to mean the same as or substantially similar to what was published on Cigna’s website:

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RJ v. Cigna Behavioral Health, Inc., (N.D. Cal. 2022).

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