RJ v. Cigna Behavioral Health, Inc.

District Court, N.D. California·Decided March 23, 2021·No. 5:20-cv-02255·Unknown

Opinion

RJ, Case No. 5:20-cv-02255-EJD Plaintiff, ORDER GRANTING IN PART AND v. DENYING IN PART DEFENDANTS’ CIGNA BEHAVIORAL HEALTH, INC., et al., Re: Dkt. Nos. 32, 33 Defendants.

In this putative class action suit, Plaintiff “RJ,” as the representative of her beneficiary son, SJ, challenges Defendant Cigna Behavioral Health, Inc.’s (“Cigna”) alleged failure to reimburse covered mental health provider claims at the usual, customary, and reasonable (“UCR”) rates. Presently before the Court are two motions to dismiss; one brought by Cigna and a separate motion brought by Defendant Viant, Inc. (“Viant”). Dkt. Nos. 32-33, respectively. Plaintiff filed oppositions (Dkt. Nos. 40-41) and Defendant filed replies (Dkt. Nos. 42-43). The Court finds it appropriate to take the motions under submission for decision without oral argument pursuant to Civil Local Rule 7-1(b). For the reasons stated below, Defendants’ motions will be granted in part and denied in part. I. BACKGROUND1 SJ is a member of a Cigna-administered employee benefit plan (“Plan”) of which he is a beneficiary. Compl. ¶ 32. The Plan is funded by Plaintiff’s employer and is governed by the

1 The Background is a brief summary of the allegations in the Class Action Complaint. See Dkt. No. 1. Case No.: 5:20-cv-02255-EJD Employee Retirement Income Security Act of 1974 (“ERISA”). Id. SJ sought treatment for behavioral health disorders, including for mental health and substance use disorders, from Summit Estate, Inc. (“Summit Estate”), a licensed and accredited treatment provider. Id. ¶ 173. The healthcare provider contacted Cigna to verify out-of-network (“OON”) benefits and was told that benefits were paid at 70% of UCR rates until Plaintiff’s out of pocket cost sharing responsibilities were met, and thereafter benefits were paid at UCR rates calculated according to the “MRC-1 methodology.” Id. ¶¶ 34, 174. “[B]ased upon Summit Estate’s prior dealings with Cigna and upon the representations made on the phone call and on the plain language of Plaintiff’s employer benefit plan, it was understood by all parties that 100% of MRC-1 was equivalent to 100% of the billed charges of Summit Estate.” Id. ¶ 175.2 Based on Cigna’s representations “and with an understanding of the plain terms of the employer benefit plan,” SJ and his IOP provider contracted for SJ to receive treatment. Id. ¶¶ 37, 176. This contract obligated SJ to pay for any portion of the bills for services not paid by Cigna. Id. ¶ 35. Notwithstanding Cigna’s representations, Cigna sent every claim at issue in the case to Viant for repricing. Id. ¶ 42. Viant purported to offer payments at UCR rates, but in reality, the amount offered bore no relationship to UCR rates as that term is defined in SJ’s Cigna policy. Id. ¶¶ 42-45. Viant offered essentially the same flat, lower rate that it offers across the entire country. Id. ¶ 46. This rate is the “product of a secret, proprietary, database and/or pricing method.” Id. ¶ 52. For every dollar Viant “save[d]” Cigna, Viant received a kick-back. Id. ¶ 47. Cigna never told Plaintiff, SJ or his IOP provider that claims were subject to third party repricing until after SJ and his IOP provider entered into a contract for treatment. Id. ¶ 51. SJ does not have any agreement with Viant that would permit Viant to negotiate with providers on his behalf. Id. ¶ 42. As a result of Cigna’s and Viant’s actions, Cigna allowed only $6,225.12 of the

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RJ v. Cigna Behavioral Health, Inc., (N.D. Cal. 2021).

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