Regina Baines v. Walgreen Company

863 F.3d 656, 103 Fed. R. Serv. 1145, 2017 WL 2962887, 2017 U.S. App. LEXIS 12469, 101 Empl. Prac. Dec. (CCH) 45,837
CourtCourt of Appeals for the Seventh Circuit
DecidedJuly 12, 2017
Docket16-3335
StatusPublished
Cited by183 cases

This text of 863 F.3d 656 (Regina Baines v. Walgreen Company) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Regina Baines v. Walgreen Company, 863 F.3d 656, 103 Fed. R. Serv. 1145, 2017 WL 2962887, 2017 U.S. App. LEXIS 12469, 101 Empl. Prac. Dec. (CCH) 45,837 (7th Cir. 2017).

Opinion

HAMILTON, Circuit Judge.

This appeal provides an example of circumstantial evidence that allows a reasonable inference that an employer acted with unlawful intent. Plaintiff Regina Baines alleges that when her former employer Wal-greens refused to rehire her in 2014, it intentionally retaliated against her for complaining about race discrimination several years earlier. Baines sued Walgreens for retaliation under 42 U.S.C. § 1981 and Title VII of the CM Rights Act of 1964. The district court granted summary judgment for Walgreens. The court said it found no evidence linking Baines’ protected activity (filing EEOC charges) and Wal- *659 greens’ adverse employment actions (failing to rehire her).

We reverse. While Baines did not offer direct evidence of a causal link, she offered sufficient circumstantial evidence to satisfy the summary judgment standard. She offered evidence that the manager who handled her earlier EEOC charges intervened in the 2014 decision not to rehire her, and that she did so in ways that deviated significantly from Walgreens’ standard hiring procedures. Walgreens offers no explanation for this unusual behavior. It insists instead on its own version of events. That approach might work in a trial, but it cannot sustain summary judgment. Other circumstantial evidence includes missing records of Baines’ application and her interview scores, a decision to hire instead someone less qualified, and dishonest answers from Walgreens decision-makers when asked to explain their decisions. If a jury believes Baines’ evidence, it could reasonably find that Walgreens unlawfully retaliated against her.

I. Factual and Procedural Background

A. Employment and EEOC Charges in 2007-2009

On appeal from a grant of summary judgment, we accept as true the evidence offered by the non-moving party and we draw all reasonable inferences in her favor. Zerante v. DeLuca, 555 F.3d 582, 584 (7th Cir. 2009). In February 2005, Regina Baines began working as a pharmacy technician at a Walgreens store in Milwaukee, Wisconsin. She worked there until approximately October 2008, when she received authorization to transfer to a Walgreens location in Atlanta, Georgia. When she arrived in Atlanta, however, there was “no work.”

Baines filed her first EEOC charge against Walgreens in July 2007 when she was working at a Milwaukee store. Baines is black, and she alleged that Walgreens discriminated against her because of her race. After she filed the charge, several Walgreens managers met with her to discuss the matter. The meeting was tense. Baines testified in her deposition that a pharmacy supervisor said that “what I had done was bigger than me, and that I didn’t know what I had done.” The supervisor said that she had “messed up” and that “this is much bigger” than Baines realized.

One manager at the meeting was Michelle Birch, the district manager responsible for the Milwaukee store where Baines worked. Birch supervised approximately twenty or thirty stores for the company, and she generally focused on retail operations, not pharmacy management. During the meeting, Birch asked Baines what she wanted. Baines said she wanted to be promoted to “senior technician” and transferred to a different store in Milwaukee. Baines received neither, and in October 2007 she filed a second EEOC charge, this time alleging retaliation.

Baines later sought and received approval to transfer to a Walgreens location in Atlanta, Georgia. When she arrived and found no work, though, Baines filed her third EEOC charge in January 2009, this time with the EEOC in Georgia. She alleged that Walgreens was retaliating against her because of her previous EEOC filings. The record does not explain how any of these EEOC charges were ultimately resolved. Baines later moved back to Wisconsin.

B. Failure to Rehire in 20U

In July 2014, Baines applied for a pharmacy technician position with Walgreens in Wauwatosa, Wisconsin. The Wauwatosa store was looking for pharmacy technicians, and pharmacy supervisor Hannah Ruehs managed the hiring process. Ruehs *660 was generally permitted to hire candidates for these jobs at her sole discretion.

Baines called and discussed the pharmacy technician opening with Ruehs by telephone on July 23, '2014. Ruehs said that she would review Baines’ application and contact her if she had done sufficiently well on her assessment test. Ruehs called her back, and Baines interviewed with Ruehs and another Walgreens employee the néxt day. The day after that, July 25, Ruehs left Baines a voicemail saying that she had selected someone else for the position.

It is not clear whether Ruehs had more than one pharmacy technician position to fill, but several days after telling Baines that the position was filled, Ruehs interviewed and hired Lisa .Martin as a pharmacy technician. Martin had less experience than Baines at that time—in fact, Baines was the only applicant who had prior experience working as a Walgreens pharmacy technician. Also, as it turns out, Martin is Baines’ cousin. After Martin was hired, she worked at Walgreens for approximately thirteen months under the supervision of Ruehs.

Martin testified in her deposition that Ruehs told her in February 2015 that she did not hire Baines because district manager Michelle Birch had intervened. Martin testified that Ruehs said she had wanted to hire someone named “Regina” around, the time that Martin was hired. Plaintiff Baines was the only person named Regina who applied to the Wauwa-tosa Walgreens for a pharmacy technician position at that time. According to Martin, Ruehs said that she “really liked” Regina and she “really wanted to hire her.” However, Ruehs told Martin: “You didn’t hear this from me, but I was told from higher up, Ms. Birch, that I could not hire her.” Ruehs said she did not know why Birch forbade her from hiring Baines.

C. Procedural History

After Walgreens chose not to rehire Baines in July 2014, she filed a fourth EEOC charge against the company. She alleged' that Walgreens retaliated against her because of her previous EEOC filings. During the EEOC investigation, Ruehs 'told the investigator that she did not know Regina Baines and that she had not interviewed her. After she was confronted with a recording of the voicemail she had left Baines on July 25, 2014, however, Ruehs acknowledged that she had interviewed Baines.

During the investigation, the EEOC asked Walgreens for its records from the hiring process for the pharmacy technician position. Walgreens used hiring software that generated five or six structured questions to ask interviewees. After the interview, the interviewers gave the interviewee a score and then were required to enter the scores in the computer. Ruehs testified that after an interview, she and another manager would enter the scores into the computer right away and she would then discard her notes. Walgreens does not dispute that Ruehs interviewed Baines and took notes during the interview. When Walgreens provided its interview records, however, all information about Baines was missing.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Cite This Page — Counsel Stack

Bluebook (online)
863 F.3d 656, 103 Fed. R. Serv. 1145, 2017 WL 2962887, 2017 U.S. App. LEXIS 12469, 101 Empl. Prac. Dec. (CCH) 45,837, Counsel Stack Legal Research, https://law.counselstack.com/opinion/regina-baines-v-walgreen-company-ca7-2017.